1. Out-source your admin:
Move your business forward
Free up valuable time and focus on what you do best

2. Definition of a Virtual PA
 Out-sourced admin function
 Operates on an ad hoc basis
 Project specific tasks
 Pay-as-you-go
 Professional services
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3. Purpose of a Virtual PA
 Fill gap in existing framework
 Support during peak periods
 Absorb overflow from existing support
 Offer expertise in specialist area
 Support up-scaling / branching out
 Explore new opportunities
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4. Typical tasks for a Virtual PA
 Scheduling & logistics
 Document preparation
 Website, blogging, social media, newsletters
 Event management
 Business development
 Database management
 Research & reporting
 Client communications
 Invoice management
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5. Qualities of a 5* Virtual PA
 Reliable
 Competent
 Discreet
 Professional
 Experienced
 Works well under pressure
 Ability to multi-task
 Self-motivated
 Knows when to check-in
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6. Specify the role to find the right fit
 Ask yourself:
What tasks absorb time and effort, but
contribute little to the profit of my business?
What skills or knowledge are required
to complete these tasks on my behalf?
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7. Get off to a flying start
 Specify working arrangements
 Agree hourly rate or project fee
 Clarify method(s) of communication
 Set time period for check-in
 Provide clear instructions
 Group tasks into workable chunks
 Pin-point key (additional) skills
 Build towards greater delegation
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8. Confident and effective delegation
“I can hand over as much or as little as I need to,
as and when I want... I get everything back
in good time and the standard of work is superb.”
“In the past year, I’ve spent more time with
clients and at networking events.
I’ve even attended training to build
my own business skills.”
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9. What’s in it for you?
 Good for the bottom-line
 Efficiency, organisation, control
 Committed, motivated contributor
 Business continuity
 Focus on moving business forward
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10. Look forward to ….
 Networking, attending training
 Focusing on business-critical
tasks
 Developing strategy, forward-
planning
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11. www.desireeashton.com
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