The best way to understand what each Job Scorecard entails is to see an example. My own manager, Chris Cosper, shared the example of her own Job Scorecard at our Breakthrough Conference last year.
You might be wondering why a software company needs a head of consulting – We actually consider ourselves a SAAS company, supported by a team of expert Rhythm consultants, and over 50% of our clients engage us in additional consulting services
To manage assigned client relationships and facilitate each client’s path of progress as they establish healthy Think-Plan-Do Rhythms to achieve their business goals
In this case, because I know how rare and valuable our consultants are – I have a goal set of 100% retention
And our client retention goal is one of the most aggressive in our industry
I should mention that there is one more section on our Job Scorecard that we’re not reviewing today – Core Values. These are the Core Values for the company
The right person to fill any job or role in your company is going to have to be a skill fit and a culture fit – but that’s a topic for a different webcast