1. Fronteer Strategy
Co-creation & Open Business Models
- 2nd Vlerick Innovation Day
Brussels, October 11, 2011
FRONTEER
STRATEGY
I N N OVAT I O N.
C O - C R E AT I O N.
B R A N D D E V E L O P M E N T.
2. User Generated Content
Open Innovation
Co-Creation
Expert Board Communities
Crowdsourcing
2.0
Social Media
Collaboration
FRONTEER
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT. 2
3. How does it
relate to? Social media
Co-Creation
Expert
panels Brainstorm
sessions
Research
Hiring an Team sessions
FRONTEER
STRATEGY agency
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT. 3
4. Question to you:
“What is Co-creation?”
FRONTEER
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT. 4
5. ABOUT
US
FRONTEER
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.
14. “You cannot
solve a problem
with the same
thinking that
created it.”
FRONTEER
STRATEGY
Albert Einstein
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT. 14
15. “No matter who
you are, most of
the smartest
people work for
someone else.”
FRONTEER
STRATEGY
Bill Joy, Founder Sun Microsystems
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT. 15
16. “Co-creation unlocks the
collective creativity of
people to create deeply
relevant solutions.”
FRONTEER
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT. 16
17. “Co-creation is the chance
for others to complete
the work that you started,
going well beyond what you
envisioned or intended.”
Henry Chesbrough,
FRONTEER author of Open Services
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT. 17
Innovation (2011)
18. “Co-creation is developing new
products, concepts or services
together with customers, partners
and other expert stakeholders.”
FRONTEER
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.
FRONTEER
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT. 18
19. Why Co-Creation?
1. Real involvement of the outside world
2. Fresh new perspectives, ideas & energy
3. Innovative, compelling & round concepts
4. Point of No Return
FRONTEER
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT. 19
21. 4 Types of Co-creation
Anyone Crowd of Community of
can join People Kindred Spirits
Open- Crowd of people
ness
Selection Club of Coalition of
process Experts Parties
Initiator Initiator +
Contributors
Ownership
21
22. 4 Types: Crowd of People
Anyone Crowd of
can join People
Open-
ness
For any given challenge, there
might be a person ‘out there’ with a
Selection brilliant idea
process
➡ Community, PR, Crowdsourcing
Initiator Initiator +
Contributors
Ownership
222
23. 99Designs
What does the co-creator
get out of it?
FRONTEER
200-500 USD
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT.
32. 4 Types: Community of Kindred
Spirits
Anyone Community of
can join Kindred Spirits
Open-
ness
Groups with similar interests &
goals developing something for the
Selection greater good
process
➡ Social, Open Innovation
Initiator Initiator + Contributors
Ownership
322
39. 4 Types: Coalition of Parties
In certain complex situations you
Anyone
can join
need to team up to share ideas and
investments
Open- ➡ R&D, Relations
ness
Selection Coalition of
process Parties
Initiator Initiator + Contributors
Ownership
392
42. 4 Types: Club of Experts
Specific, time-pressured challenges
Anyone
can join
that demand expertise &
breakthrough ideas
Open- ➡ Visionary, Team
ness
Selection Club of
process Experts
Initiator Initiator +
Contributors
Ownership
422
55. Upload Video, blog, Pledge
project social media levels
% Funded
Production.. Backers
FRONTEER
Days left
STRATEGY
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT. 55
56. What is really What could be
good? improved?
1. Easy & Open 1. More structure
2. Trust 2. Co-creation
3. Promotion 3. Hick-ups
FRONTEER
STRATEGY Source: Yobble
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT. 56
58. As a result:
6 People hired to answer...
40.000 e-mails
Prooduction time shortened
to 30 days
Very close connection to
customers
FRONTEER
STRATEGY Source: Wired.com
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT. 58
59. “People’s use of the service
is never what the creators
intended.”
- Investor in Kickstarter
FRONTEER
STRATEGY Source: Wired.com
INNOVATION.
CO-CREATION.
BRAND DEVELOPMENT. 59