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Advanced Marketing – Case Study
Clocky : The Runaway Alarm Clock
                          a presentation
Clocky
Value Proposition
• A small project for Industrial Design course in
MIT

• The device attracted a great deal of attention
after its description was posted,
along with dozens of other student projects, on the
Media Lab Web site

• First prototype was demonstrated in Good
Morning America

• Gauri Nanda then set-up her own business
Nanda Home with the help of her family and
MIT

• First run of 500 clocks sold out almost
immediately online. Just two years after she
started, Nanda has sold more than 35,000 Clocky
units

• The company broke     even two months
after its sales.


           Clocky The Story
1st snooze alarm clock by GE Telechron

Fragmented industry with a significant number of players
in the regular and niche alarm clock segment

Revolutionized the old technique and added great value
for the coming generation

Industry revenue was approximately $713 mio in 2008
(US Census data)

Bedside alarm clocks – one strong-selling items




                                                   Industry Outlook
                                                   facts and figures
• Increasing consumer confidence in
technology as well as economy sentiment

• The average American spends $1,200 on
electronics annually

• Worldwide clock sales were on target to reach
$5.42 billion in 2017

• Alarm clock : a low-involvement, low-cost item

• 57 percent of 25-to 34-year-olds hit the snooze
button daily

• Short product-life cycle

• A great idea is simply unstoppable



                    Market trends
                   and challenges
To introduce new technology and a new level of interaction with the end users.
 A new creative product launched with optimal price-skimming opportunities



        Entry Barriers Customer loyalty can discourage potential entrants

                      Large buyers have less power to negotiate because of few close
        Buyer Power
                      alternatives

      Supplier Power Better able to pass on supplier price increases to customers
 Threat of Substitutes Customer’s become attached to differentiation attributes
              Rivalry Brand loyalty to keep customers from rivals

                                          Generic Strategy - Differentiation




                                                          Idea generation
people want their alarm clock to be a stylish accessory that goes beyond
functionality




                                                       Travel Clock
       Smartphone app




                             Fun specialty




                                               Digital AM/FM Radio
            MP3 compatible


                                        Clocky Segmentation
Need market : heavy   sleepers            Fun market :   robotic pet

          Humanization of technology

                           Clocky : the   runaway alarm clock

                                              Clocky targeting
                                               and positioning
Functionalities

Design - appearances
                                Price

                 Attributes                            Clocky                                 Blowfly                             Puzzle
                                        Robotic pets - humanized product         Works like a blowfly or mosquitos Puzzle made up of four pieces
                       Idea             that jump off the nightstand and         flying around the room            and it firing the them in the air
                                        wheel around
                Size                    4. 5.25" L x 3.5" W x 3.5" D             5.51"W x 5.51"D x 3.93"H           7"W x 6"D
                Battery life            4 AAA batteries; early low battery       4 AA batteries                     3 AA batteries
 Architecture




                                        warning
                Interfaces                                                                No extra ports
                Alarm shut off          Sense you are out of bed to find         Catch the propeller that was set    Solve a simple puzzle
                mechanism               hiding Clocky                            flying and put it back in the cage
                Sensory interaction                                          Interacts with hearing and touch senses
                Materials               Plastic, electrical wiring               Plastic and metallic-colored fly   Plastic
                Price                   $39.90                                   $30                                $29.99
                Snooze time             0-9 minutes                              0 minutes                          0 minutes
 Features




                Alarm sound             Beeps in random pattern & Music          Buzzer                             Sound of the pieces flying away
                                        with its additional mp3 features
                Alarm volume            Constant volume                          Increasing volume                  Constant volume
                Sound quality           MP3 player sound quality                 AM/FM radio sound quality          AM/FM radio sound quality

     Consumer review                    4 of 5                                   4 of 5                             2 of 5



                                                                           Competitive environment
Features
 Buffered by rubber wheels and       Computer chip inside the device randomly             Impact-resistant design
 shock absorbing materials           programs its route each time the user hits
                                     ‘snooze’

                      Clocky $39
                                                                Ticky $49
                                                                                                       Tocky $58




Red, almond, aqua,
chrome, black, raspberry                  Black, white
                                                                              Collaboration with NPR with the launch of
                                                                                  the Tocky® All Songs Considered™ and
                           Tint $8                                                   Tocky® Wait Wait… Don't Tell Me!®
                                           Tint limited edition $10                              rolling mp3 alarm clock.
                                                                                        Aqua, black, white, kiwi, orange




 Black, kiwi, aqua,                                                                            Product
 white, orange
                                                                                              and price
Attribution matrix

  Timer        Basic necessity

       Alarm sound         Mp3 quality sound

   Robust       Product quality

           Cute factor      Attracts new customer

      Emotional        Increase product affinity
       connect
               Value for       Should not be costly
                money
Feeble product       Should not be weak

      Speaking           For new generation
        clock
 Poor functioning        Should not be required
Online Strategy                            Social media marketing




                                       Multimedia online demo


                    nandahome.com

E-commerce portal




                          Amazon.com         Promotion Strategy
Branding & Promotion

Packaging, naming, taglines (the runaway alarm clock), photography and video imagery
Media marketing & press release




                                                 Promotion Strategy
Sales strategy




Trade show : to win the hearts   of   Partnership building : collaboration
snoozers from all over                with RED

                                         Promotion Strategy
• The choice of distribution channel is
essentially related to the image

• The important factors to deal with big retailer
gave Nanda Home credit arrangement
facility which cushions its manufacturing cost

• Large retailer like Walmart, Target

• Upscale electronic venues like Sharper
Image, Brookstone

• Small designer stores : shop of museum,
modern art in NYC

• Direct channel like Home shopping network,
dedicated portal nandahome.com and e-
commerce partners with Amazon


     Distribution Strategy
• Declining Sales – short product life cycle

• Sustaining media interest.

• Creating brand loyalty

• Upgrade Clocky product line

• Threat of Cannibalization – introduction of ‘tech-savvy’ cousin
  like Tocky



                                        Future Challenges
Clocky

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Clocky

  • 1. Advanced Marketing – Case Study Clocky : The Runaway Alarm Clock a presentation
  • 3. • A small project for Industrial Design course in MIT • The device attracted a great deal of attention after its description was posted, along with dozens of other student projects, on the Media Lab Web site • First prototype was demonstrated in Good Morning America • Gauri Nanda then set-up her own business Nanda Home with the help of her family and MIT • First run of 500 clocks sold out almost immediately online. Just two years after she started, Nanda has sold more than 35,000 Clocky units • The company broke even two months after its sales. Clocky The Story
  • 4. 1st snooze alarm clock by GE Telechron Fragmented industry with a significant number of players in the regular and niche alarm clock segment Revolutionized the old technique and added great value for the coming generation Industry revenue was approximately $713 mio in 2008 (US Census data) Bedside alarm clocks – one strong-selling items Industry Outlook facts and figures
  • 5. • Increasing consumer confidence in technology as well as economy sentiment • The average American spends $1,200 on electronics annually • Worldwide clock sales were on target to reach $5.42 billion in 2017 • Alarm clock : a low-involvement, low-cost item • 57 percent of 25-to 34-year-olds hit the snooze button daily • Short product-life cycle • A great idea is simply unstoppable Market trends and challenges
  • 6. To introduce new technology and a new level of interaction with the end users. A new creative product launched with optimal price-skimming opportunities Entry Barriers Customer loyalty can discourage potential entrants Large buyers have less power to negotiate because of few close Buyer Power alternatives Supplier Power Better able to pass on supplier price increases to customers Threat of Substitutes Customer’s become attached to differentiation attributes Rivalry Brand loyalty to keep customers from rivals Generic Strategy - Differentiation Idea generation
  • 7. people want their alarm clock to be a stylish accessory that goes beyond functionality Travel Clock Smartphone app Fun specialty Digital AM/FM Radio MP3 compatible Clocky Segmentation
  • 8. Need market : heavy sleepers Fun market : robotic pet Humanization of technology Clocky : the runaway alarm clock Clocky targeting and positioning
  • 9. Functionalities Design - appearances Price Attributes Clocky Blowfly Puzzle Robotic pets - humanized product Works like a blowfly or mosquitos Puzzle made up of four pieces Idea that jump off the nightstand and flying around the room and it firing the them in the air wheel around Size 4. 5.25" L x 3.5" W x 3.5" D 5.51"W x 5.51"D x 3.93"H 7"W x 6"D Battery life 4 AAA batteries; early low battery 4 AA batteries 3 AA batteries Architecture warning Interfaces No extra ports Alarm shut off Sense you are out of bed to find Catch the propeller that was set Solve a simple puzzle mechanism hiding Clocky flying and put it back in the cage Sensory interaction Interacts with hearing and touch senses Materials Plastic, electrical wiring Plastic and metallic-colored fly Plastic Price $39.90 $30 $29.99 Snooze time 0-9 minutes 0 minutes 0 minutes Features Alarm sound Beeps in random pattern & Music Buzzer Sound of the pieces flying away with its additional mp3 features Alarm volume Constant volume Increasing volume Constant volume Sound quality MP3 player sound quality AM/FM radio sound quality AM/FM radio sound quality Consumer review 4 of 5 4 of 5 2 of 5 Competitive environment
  • 10. Features Buffered by rubber wheels and Computer chip inside the device randomly Impact-resistant design shock absorbing materials programs its route each time the user hits ‘snooze’ Clocky $39 Ticky $49 Tocky $58 Red, almond, aqua, chrome, black, raspberry Black, white Collaboration with NPR with the launch of the Tocky® All Songs Considered™ and Tint $8 Tocky® Wait Wait… Don't Tell Me!® Tint limited edition $10 rolling mp3 alarm clock. Aqua, black, white, kiwi, orange Black, kiwi, aqua, Product white, orange and price
  • 11. Attribution matrix Timer Basic necessity Alarm sound Mp3 quality sound Robust Product quality Cute factor Attracts new customer Emotional Increase product affinity connect Value for Should not be costly money Feeble product Should not be weak Speaking For new generation clock Poor functioning Should not be required
  • 12. Online Strategy Social media marketing Multimedia online demo nandahome.com E-commerce portal Amazon.com Promotion Strategy
  • 13. Branding & Promotion Packaging, naming, taglines (the runaway alarm clock), photography and video imagery Media marketing & press release Promotion Strategy
  • 14. Sales strategy Trade show : to win the hearts of Partnership building : collaboration snoozers from all over with RED Promotion Strategy
  • 15. • The choice of distribution channel is essentially related to the image • The important factors to deal with big retailer gave Nanda Home credit arrangement facility which cushions its manufacturing cost • Large retailer like Walmart, Target • Upscale electronic venues like Sharper Image, Brookstone • Small designer stores : shop of museum, modern art in NYC • Direct channel like Home shopping network, dedicated portal nandahome.com and e- commerce partners with Amazon Distribution Strategy
  • 16. • Declining Sales – short product life cycle • Sustaining media interest. • Creating brand loyalty • Upgrade Clocky product line • Threat of Cannibalization – introduction of ‘tech-savvy’ cousin like Tocky Future Challenges