Warehouse SOP

2. What is
SOP

3. What is SOP?
It’s a step by step explanation of a
business process,
SOPs don’t focus on what is needed to
be done, BUT HOW

4. Why do you need SOP?!
Understand your business
process
They don’t only help you
evaluate what you’re doing
now, but what you need to do
next (move forward)
((how to use your software,,
use the to evaluate your
choices)
To ensure all employees perform
business process the same way
(efficiency & liability)

5. How to make an SOP??

6. STEP1: DEVELOP A LIST
Managers to discuss
with their
employees about
potential SOP s
Link SOPs with different
departments

7. STEP2: PLAN THE PROCESS
- Determine the format
- Agree on template
- Establish a review process
- Determine how SOPs will be
accessed

8. STEP3: CONDUCT INTERVIEWS
- Interview the employees
who do the work
- Check for documentations
that may already be
available

9. STEP4:WRITE.REVIEW.PUBLISH
- Add your notes
- Determine gaps in
info

10. STEP5: MAINTENANCE
* All SOPs must be review at least
once a year
* Notes must be added
* Work flow must be measured
* Feedback must be taken

11. WAREHOUSING SOP
WHO
WHAT
WHEN
WHERE

12. S.O.P
All SOPs require
final authorization of
at least two signatures
including other than
the Initiator

13. S.O.P

14. CHANGES IN SOP
Changes to SOPs can be made as
long as these changes are justified.
Changes may affect other relevant
SOPs and these relevant SOPs may
need to be reviewed with the SOP
under revision

15. TRAINING PROCEDURE

17. JOB REQUIRMENTS
Labor
A - Minimum Requirements : High School and/or
diploma in any field if possible
B - Ability to read write and understand English and or
Arabic languages
Warehouse Supervisor
A - Vocational Collage Diploma or Higher pharmacy or
science diploma is preferable with Computer
knowledge if possible.
B - Sufficient knowledge and / or experience in
Warehousing systems.
C - Sufficient knowledge in GDPs (Good Distribution
Practices)
D - Good communication skills .
Warehouse Manager
The Warehouse Manager should have
the following qualifications
A - B.Sc in Pharmacy or higher
B - Sufficient experience and
knowledge in Warehousing system.
C - Sufficient knowledge of GDPs
D - Computer skills are preferred
E - Excellent communication skills

18. LIMITED ACCESS AREA
Establish responsibilities and
procedures for security and access in
the warehouse

19. LIMITED ACCESS AREA

20. GENRAL
PERSONNEL
PRACTICE IN THE
WAREHOUSE

21. JOB FUNCTIONS FOR WAREHOUSE
SUPERVISOR
- Plan and distribute the daily routine work
- Notify the Warehouse Manager about any deviation in order to
perform proper investigation to verify the deviation.
- Perform proper training for their team
- Ensure GDPs and SOPs compliance
- Ensure proper storage conditions of products and correct locations
- Coordination with other sections
- Ensure proper and timely receiving and shipping of products
- Follow up and update training of new employees on GDPs, SOPs.
- Review and approve Standard Operating Procedures SOPs
- Creation of New SOPs and updating the current SOPs
- Maintain the warehouse and comply with safety rules

22. DATA ENETRY CORRECTIONS
- Entries will be made in dry ink if applicable.
- Corrections or obliteration will not be made using “white –
out” or other data masking materials
- A single line will be drawn through the information.
- The person making the correction will initial and date the
cross out F.M
- If another information is to be substituted, it will be
written as closeaspossibletothecorrectionsite
- If needed, a reference to another documen
be indicated.

23. GOOD STORAGE CONDITIONS

26. REJECTED AREA

27. COLLECTION & DISPOSAL OF NON-
CONFORMING ITEMS

28. - RECEIVING PROCEDURE
- RECEIVING CONTROLLED
DRUG PRODUCTS

29. RECEIVING OF COLD CHAIN PRODUCTS

30. WAREHOUSE INVENTORY CONTROL

31. DISPATCHING

32. RETURNED DRUG PRODUCTS

33. RETURNED DRUG PRODUCTS

35. S N
SAF RES

39. KSB consultants