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Can We Build It? Yes, We
          Can!
Building an ERM solution at the University of
               Notre Dame
     Robin Malott, Benjamin Heet
            ER&L 2010
      University of Notre Dame
What’s on tap for today?
• Background
  » Our situation
• Do It Yourself
  » Our approach
• ERM Components
  » Modules


                       ER&L 2010
About Us
• What we’ve got
  » CEP (checklist for electronic products)
    database
• What we want
  » What everybody wants…to be loved?
  » No, a working ERM
• Where we’ve looked
  » Here, there, everywhere
  » What we found…
                                     ER&L 2010
The
Crowde
d ERM




         ER&L 2010
If you build it…
• Why build it?
  » Not our first choice
  » Meeting priorities
    • Flexibility, workflows, selector initiation, and
      more
  » Modular units, modular system
    • “Just show me the information I need to do
      my job”

                                          ER&L 2010
ERM System Development
Modular System Development
• One component at a time
• Each component specialized for
  it’s own task
• Inter-connected, not inter-
  dependent
                        ER&L 2010
ERM System Development
Advantages
• Promotes collaboration
• End users see progress
  quicker
• Easier implementation


                           ER&L 2010
ERM System Development
Disadvantages
• Important to have
  a strong
  framework and
  standards
• Needs
  programmer on
  staff               ER&L 2010
ERM System Development
Our Approach
• PHP and MySQL
• Focus on workflow
• Simplified interface design



                          ER&L 2010
“
Out of intense complexities,
  intense
                ”
simplicities emerge.
Winston Churchill




                               ER&L 2010
Centralized Online Resources
          Acquisitions and
 CORAL
Licensing
         Data Mart Reporting Tool

     Usage Statistics     Acquisitions

     Licensing            Organization
                          s
     Cancellation

                             ER&L 2010
Data Mart Reporting Tool




                  ER&L2010
The winding road
• Datamart
  » Met reporting needs
• Usage Statistics
  » Collection dev. priority
• Licensing
  » Last hope for vended solution
• Acquisitions
                                    ER&L 2010
Usage Statistics Module
• Need a better way to manage
  » Pay someone else
  » Build our own
• What is important to us?
  » Less time gathering stats
  » Find out what the numbers mean


                                ER&L 2010
Override bad data…it
Includes archive
happens!
reports




                ER&L 2010
- Logfile of upload
activity
- Link to original file




             ER&L 2010
ER&L 2010
ER&L 2010
Statistics Highlights
• Avoiding junk in, junk out
  » HTML vs PDF
    • Springer vs ScienceDirect
  » Outliers
    • Use spikes, fair or personal archiving
  » General bad data
    • Missing/incorrect issn, duplicate data


                                       ER&L 2010
Licensing Module
• Datamart, Statistics – Done
• Still looking for vendor ERM
  » Licensing as last straw
• Opportunity knocks
  » Law student with programming skills
• OK, let’s build this one too
  » Final commitment to local development
    made                         ER&L 2010
Queue showing licenses with active
status

                            ER&L 2010
Search against license, document and
provider names                    ER&L 2010
Showing scanned license, view
Children child amendment to primary
Open thedocuments associated to parent
license
terms/expressions
                               ER&L 2010
ER&L 2010
Publisher X Journal Collection
Publisher
   X

                   Un-named License Agreement




           ForAdd terms delivered to users via SFX
              Display many expressions as
               us, as Notes for external
              you’d like
           menu
              use                             ER&L 2010
Confidential License Agreement




                      Compare expressions across all
                      documents!                     ER&L 2010
Licensing Highlights
• Keyword search
• Expression comparison
• Delivery of terms to users
  » ILL, Coursepacks, eReserves
• Flexibility
                                  http://closedstacks.files.wordpress.com/2009/01/thumbs-up.jpg

  » Customize fields
  » Track expressions of your choice
                                     ER&L 2010
Cancellation Module
• Datamart, Usage, Licensing – Done
• The Nitty-Gritty
  » Needs assessment
  » Focus Groups
• Wow, that’s a big project!
  » Start small
  » Redesign cancellation system as proof
    of concept
                                 ER&L 2010
my folder

in progress               current queue




                                 ER&L 2010
personal queue
                 mark complete




                          ER&L 2010
Simplified View for Collection Managers




                             ER&L 2010
Detailed View for Staff and Administrators




                               ER&L 2010
Routing View




               ER&L 2010
send email
notifications
through tool



   everyone
    involved
           in
     process


                ER&L 2010
Search




         ER&L 2010
Cancellation Highlights
• Selector Initiation
  » Save to My Folder (for later)
• Routing
  » Workflow queue
  » Notification alerts
  » In process status
• Functionality / Infrastructure
                                    ER&L 2010
Acquisitions Module
• Re-purpose, expand Cancellation
 » Product
 » Cost
 » Licensing
 » Routing
 » Organizations
   • Contacts, Account numbers, Support

                                   ER&L 2010
In
Progress


    ER&L 2010
Organizations Module
• Organizations Module??
  » Organizations exist in each module
    • Publishers, providers, platforms, vendors, e
      tc
    • A logical link between systems
  » Parent / Child Organizations
  » Contact names for each organization
• How do we organize that data?
                                       ER&L 2010
Next Steps
• Organizations - #1
• Acquisitions - #2
• CORAL Completion
 » End of summer (fingers crossed)
• Why should you care?
 » Sharing
 » Development partner?
                                ER&L 2010
The End
      Slides: http://www.library.nd.edu/eresources/downloads


• Robin Malott
  » rmalott@nd.edu
• Benjamin Heet
  » bheet1@nd.edu




                                                       ER&L 2010

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Can We Build It? Yes We Can! Building an ERM Solution at the University of Notre Dame

  • 1. Can We Build It? Yes, We Can! Building an ERM solution at the University of Notre Dame Robin Malott, Benjamin Heet ER&L 2010 University of Notre Dame
  • 2. What’s on tap for today? • Background » Our situation • Do It Yourself » Our approach • ERM Components » Modules ER&L 2010
  • 3. About Us • What we’ve got » CEP (checklist for electronic products) database • What we want » What everybody wants…to be loved? » No, a working ERM • Where we’ve looked » Here, there, everywhere » What we found… ER&L 2010
  • 4. The Crowde d ERM ER&L 2010
  • 5. If you build it… • Why build it? » Not our first choice » Meeting priorities • Flexibility, workflows, selector initiation, and more » Modular units, modular system • “Just show me the information I need to do my job” ER&L 2010
  • 6. ERM System Development Modular System Development • One component at a time • Each component specialized for it’s own task • Inter-connected, not inter- dependent ER&L 2010
  • 7. ERM System Development Advantages • Promotes collaboration • End users see progress quicker • Easier implementation ER&L 2010
  • 8. ERM System Development Disadvantages • Important to have a strong framework and standards • Needs programmer on staff ER&L 2010
  • 9. ERM System Development Our Approach • PHP and MySQL • Focus on workflow • Simplified interface design ER&L 2010
  • 10. “ Out of intense complexities, intense ” simplicities emerge. Winston Churchill ER&L 2010
  • 11. Centralized Online Resources Acquisitions and CORAL Licensing Data Mart Reporting Tool Usage Statistics Acquisitions Licensing Organization s Cancellation ER&L 2010
  • 12. Data Mart Reporting Tool ER&L2010
  • 13. The winding road • Datamart » Met reporting needs • Usage Statistics » Collection dev. priority • Licensing » Last hope for vended solution • Acquisitions ER&L 2010
  • 14. Usage Statistics Module • Need a better way to manage » Pay someone else » Build our own • What is important to us? » Less time gathering stats » Find out what the numbers mean ER&L 2010
  • 15. Override bad data…it Includes archive happens! reports ER&L 2010
  • 16. - Logfile of upload activity - Link to original file ER&L 2010
  • 19. Statistics Highlights • Avoiding junk in, junk out » HTML vs PDF • Springer vs ScienceDirect » Outliers • Use spikes, fair or personal archiving » General bad data • Missing/incorrect issn, duplicate data ER&L 2010
  • 20. Licensing Module • Datamart, Statistics – Done • Still looking for vendor ERM » Licensing as last straw • Opportunity knocks » Law student with programming skills • OK, let’s build this one too » Final commitment to local development made ER&L 2010
  • 21. Queue showing licenses with active status ER&L 2010
  • 22. Search against license, document and provider names ER&L 2010
  • 23. Showing scanned license, view Children child amendment to primary Open thedocuments associated to parent license terms/expressions ER&L 2010
  • 25. Publisher X Journal Collection Publisher X Un-named License Agreement ForAdd terms delivered to users via SFX Display many expressions as us, as Notes for external you’d like menu use ER&L 2010
  • 26. Confidential License Agreement Compare expressions across all documents! ER&L 2010
  • 27. Licensing Highlights • Keyword search • Expression comparison • Delivery of terms to users » ILL, Coursepacks, eReserves • Flexibility http://closedstacks.files.wordpress.com/2009/01/thumbs-up.jpg » Customize fields » Track expressions of your choice ER&L 2010
  • 28. Cancellation Module • Datamart, Usage, Licensing – Done • The Nitty-Gritty » Needs assessment » Focus Groups • Wow, that’s a big project! » Start small » Redesign cancellation system as proof of concept ER&L 2010
  • 29. my folder in progress current queue ER&L 2010
  • 30. personal queue mark complete ER&L 2010
  • 31. Simplified View for Collection Managers ER&L 2010
  • 32. Detailed View for Staff and Administrators ER&L 2010
  • 33. Routing View ER&L 2010
  • 34. send email notifications through tool everyone involved in process ER&L 2010
  • 35. Search ER&L 2010
  • 36. Cancellation Highlights • Selector Initiation » Save to My Folder (for later) • Routing » Workflow queue » Notification alerts » In process status • Functionality / Infrastructure ER&L 2010
  • 37. Acquisitions Module • Re-purpose, expand Cancellation » Product » Cost » Licensing » Routing » Organizations • Contacts, Account numbers, Support ER&L 2010
  • 38. In Progress ER&L 2010
  • 39. Organizations Module • Organizations Module?? » Organizations exist in each module • Publishers, providers, platforms, vendors, e tc • A logical link between systems » Parent / Child Organizations » Contact names for each organization • How do we organize that data? ER&L 2010
  • 40. Next Steps • Organizations - #1 • Acquisitions - #2 • CORAL Completion » End of summer (fingers crossed) • Why should you care? » Sharing » Development partner? ER&L 2010
  • 41. The End Slides: http://www.library.nd.edu/eresources/downloads • Robin Malott » rmalott@nd.edu • Benjamin Heet » bheet1@nd.edu ER&L 2010

Editor's Notes

  1. Don’t put this slide in the version that I send in.