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Disruptive Technology: The Role of Content
Nick Suckley
November 2013

© agenda21 2013 – Private & Confidential
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© agenda21 2013 – Private & Confidential
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© agenda21 2013 – Private & Confidential
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© agenda21 2013 – Private & Confidential
1. Start with your consumer

5

© agenda21 2013 – Private & Confidential
Checklist

▸ What are the intractable problems that your customers face in doing their job ?

▸ Audit the content you’ve got in terms of quality, format and usefulness

▸ Start producing more things that will solve these problems

▸ If you can’t create great content then don’t bother

6

© agenda21 2013 – Private & Confidential
Matalan

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© agenda21 2013 – Private & Confidential
2. Trends and fads are different – figure out which one’s which

8

© agenda21 2013 – Private & Confidential
Checklist

▸ Mandatory
▸
▸
▸
▸

Your site (it’s your home)
Make sure your home is in order too
Youtube
Google +

▸ Niche Mandatories
▸
▸
▸

Linkedin
Reddit sub-community
Native advertising (eg Outbrain)

▸ Not important?
▸
▸
▸
▸
9

Facebook
Twitter
Pintrest
…

© agenda21 2013 – Private & Confidential
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© agenda21 2013 – Private & Confidential
3. Where is Google heading next?

11

© agenda21 2013 – Private & Confidential
Checklist

▸ Don’t get into an arms race with Google

▸ Successful companies will understand their customer and already building great content that solves
their needs

▸ Make it easy for machines to understand and classify your content

▸ Next time you’re presented with a new technology ask yourself does this help my customers get what
they need?

12

© agenda21 2013 – Private & Confidential
This is what wrong looks like

13

© agenda21 2013 – Private & Confidential
4. Making content accountable

14

© agenda21 2013 – Private & Confidential
Checklist

▸ Don’t allow yourself to get knocked off course

▸ Set content production as a KPI (quality benchmark too)

▸ Good content will drive conversion – half the story

▸ Ask your team “in which ways is our content being used to drive sales?”

15

© agenda21 2013 – Private & Confidential
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© agenda21 2013 – Private & Confidential
Learning to love Google updates

▸ Building great content only improve your visibility and sales

▸ Investment. Spend continues to work even though SEO environment changes around you

▸ Sleep: you’ll sleep at night because your content is hitting targets and not falling off a cliff

17

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5. Commoditization of content and native advertising

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© agenda21 2013 – Private & Confidential
Thank You

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© agenda21 2013 – Private & Confidential

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Disruptive Technology: The Role of Content by Nick Suckley

  • 1. Disruptive Technology: The Role of Content Nick Suckley November 2013 © agenda21 2013 – Private & Confidential
  • 2. 2 © agenda21 2013 – Private & Confidential
  • 3. 3 © agenda21 2013 – Private & Confidential
  • 4. 4 © agenda21 2013 – Private & Confidential
  • 5. 1. Start with your consumer 5 © agenda21 2013 – Private & Confidential
  • 6. Checklist ▸ What are the intractable problems that your customers face in doing their job ? ▸ Audit the content you’ve got in terms of quality, format and usefulness ▸ Start producing more things that will solve these problems ▸ If you can’t create great content then don’t bother 6 © agenda21 2013 – Private & Confidential
  • 7. Matalan 7 © agenda21 2013 – Private & Confidential
  • 8. 2. Trends and fads are different – figure out which one’s which 8 © agenda21 2013 – Private & Confidential
  • 9. Checklist ▸ Mandatory ▸ ▸ ▸ ▸ Your site (it’s your home) Make sure your home is in order too Youtube Google + ▸ Niche Mandatories ▸ ▸ ▸ Linkedin Reddit sub-community Native advertising (eg Outbrain) ▸ Not important? ▸ ▸ ▸ ▸ 9 Facebook Twitter Pintrest … © agenda21 2013 – Private & Confidential
  • 10. 10 © agenda21 2013 – Private & Confidential
  • 11. 3. Where is Google heading next? 11 © agenda21 2013 – Private & Confidential
  • 12. Checklist ▸ Don’t get into an arms race with Google ▸ Successful companies will understand their customer and already building great content that solves their needs ▸ Make it easy for machines to understand and classify your content ▸ Next time you’re presented with a new technology ask yourself does this help my customers get what they need? 12 © agenda21 2013 – Private & Confidential
  • 13. This is what wrong looks like 13 © agenda21 2013 – Private & Confidential
  • 14. 4. Making content accountable 14 © agenda21 2013 – Private & Confidential
  • 15. Checklist ▸ Don’t allow yourself to get knocked off course ▸ Set content production as a KPI (quality benchmark too) ▸ Good content will drive conversion – half the story ▸ Ask your team “in which ways is our content being used to drive sales?” 15 © agenda21 2013 – Private & Confidential
  • 16. 16 © agenda21 2013 – Private & Confidential
  • 17. Learning to love Google updates ▸ Building great content only improve your visibility and sales ▸ Investment. Spend continues to work even though SEO environment changes around you ▸ Sleep: you’ll sleep at night because your content is hitting targets and not falling off a cliff 17 © agenda21 2013 – Private & Confidential
  • 18. 5. Commoditization of content and native advertising 18 © agenda21 2013 – Private & Confidential
  • 19. 19 © agenda21 2013 – Private & Confidential
  • 20. 20 © agenda21 2013 – Private & Confidential
  • 21. Thank You 21 © agenda21 2013 – Private & Confidential