Collaboration Architecture Design: Designing End-to-End pervasive Conferencing Solutions

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As pervasive Collaboration Solutions explode out of the boardroom and disrupt our workspace, we are challenged to provide cost effective and scalable conferencing solutions to accommodate these unprecedented levels of continuous growth. More so, the Enterprise is equally torn between how to efficiently deliver both ad hoc and scheduled Conferencing Solutions without oversubscribing their resource base. Cloud vs On-Prem solutions are equally an important factor to consider as part of the overall design. For more information please visit our website here: http://www.cisco.com/web/CA/index.html

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Collaboration Architecture Design: Designing End-to-End pervasive Conferencing Solutions

  1. 1. Collaboration Architecture Design (Part 2 of 2): Designing End-to-End Pervasive Conferencing Solutions T-CL-11-I Robert Bouchard Collaboration Consulting Systems Engineer (CSE)
  2. 2. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public Collaboration Architecture Design Track Session ID Session Title Session Time Presenter B-CL-08-B Make Collaboration Simple 11:00 AM Rowan Trollope T-CL-12-I Collaboration Architecture Design: Cisco Collaboration Administration – Easy as 1-2-3 11:00 AM Shawn Cardinal T-CL-09-I Collaboration Architecture Design (Part 1 of 2): Unified Call Control and Dial Plans for Voice and Video Centric Networks 01:30 PM Johnny Jagroo T-CL-13-I Collaboration Architecture Design: Workspace or Workplace – It’s all about the USER Experience 01:30 PM Nicky Kearns T-CL-11-I Collaboration Architecture Design (Part 2 of 2): Designing End-to-End Pervasive Conferencing Solutions 03:30 PM Robert Bouchard T-CL-14-I Collaboration Architecture Design: Connected Consumers and the Omni Channel Experiences 03:30 PM Joseph Bassaly
  3. 3. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public Agenda  Welcome!  Cisco Conferencing: Strategy & Vision  Collaboration Conferencing 101  Optimized Conferencing 2.0  Collaboration Conference Architecture in Review  Collaboration Conferencing Design Guidance  Configuring Personal CMRs  Key Takeaways 4
  4. 4. Cisco Conferencing: Strategy & Vision
  5. 5. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public Collaboration is a
  6. 6. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public Market Transitions are Compounding the Problem Mobility Cloud Video SocialConsumerization
  7. 7. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public
  8. 8. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public Value ExtendedExperience Centric Our Objective, Scope and Advantage Strategy Fuse our unique hardware, software and network capabilities to deliver a seamless and comprehensive collaboration solution that builds on our customers’ existing investments. Cloud Connected
  9. 9. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public Cisco Collaboration Portfolio Collaboration Endpoints Conferencing Customer Collaboration Unified Communications Mobile, Video, Cloud
  10. 10. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public Collaboration Infrastructure Vision Pervasive Conferencing  Strategy that enables comprehensive multiparty conferencing to any user on any device with a consistent user experience and rich collaboration environment over a common architecture.  Simplifies the delivery of scalable multiparty business collaboration for voice, video and web conferencing One Experience One Software Architecture Flexible Deployment Model One User Centric License model CloudOn Premises Hybrid
  11. 11. Conferencing Solution 101 12
  12. 12. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public For your reference…. Product versions referenced during this presentation: 13 Product Version Number Availability* TelePresence Management Suite (TMS) 14.4 End of April 2014 TMS Provisioning Extensions (TMSPE) 1.2 End of April 2014 TelePresence Conductor XC 2.3 End of April 2014 TelePresence Server (TS) 4.0 End of April 2014 Smart Desk, Collaboration Room, and Integration Solutions Endpoints TC 7.1 Now Available *Availability subject to change
  13. 13. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public Personal CMR A personalized, always-available collaboration meeting resource for every user – Just Meet – Anytime Cisco Collaboration Meeting Room Types Deployment Flexibly, Reach Anyone, Collaborate Effectively Scheduled CMR For reserving conference rooms and guaranteed bridge resources plus OBTP – using Outlook or web based Scheduling Instant (Ad-hoc) CMR On-demand meeting – when you need to add a third person into your conversation or start as needed
  14. 14. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public TelePresence Server Platforms Deployment Choices TS on MPM 310/320 TS Virtual Machine TS MSE 8710 Hardware type Stackable Appliance Virtual Large Chassis Customer Segment SMB or Mid-Market Mid-Market Use with CUWL Pro Enterprise HD Participants per unit/blade 10/20 16 24 Max Conference Size (HD) 40 16 (Initially) 96 Key differentiators Small, low power Total Virtual Solution Scale, Resilience
  15. 15. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public Simple natural conferencing Reduce Complexity for Users and Administrators • Pool conferencing resources and their capabilities • Centralized Administration of all CMR Types • Personalization to satisfy user preferences • Service level differentiation maximizes the value of conferencing resources • Get more capacity using Resource Optimization with TelePresence Server TelePresence Server and Conductor One Experience
  16. 16. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public EXTRA Optimization of resources Conductor + TelePresence Server Without Conductor Full HD (1080p30) SD (480p30) With Conductor Once full, additional endpoints cannot join 12 19 Locally Managed mode Remotely Managed mode
  17. 17. Optimized Conferencing 2.0 18
  18. 18. Conductor
  19. 19. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public What’s new XC2.3  New APIs  Capacity Management  Provisioning  Increased scale on aliases and templates  B2BUA enhancements  Support for almost all TS4.0 features
  20. 20. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public What’s new XC2.3 New APIs  Capacity Management API * • Allows management applications (such as Cisco TMS) to obtain information about a conference and its associated resources. • API returns information about the capacity of a conference bridge that will be used for a conference with a given dialed alias.  Provisioning API • Allows management applications (such as Cisco TMS) to configure conferences on TelePresence Conductor. • The API allows the client to create a new ConfBundle on the TelePresence Conductor. A ConfBundle consists of a conference template with associated aliases and auto-dialed participants, as well as a conference name. *Conductor is not recommend for TMS scheduling till future software releases of TMS and Conductor Today – We recommend TMS manage scheduled bridges directly, Conductor control separate ad hoc/rendezvous bridges
  21. 21. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public Conductor and TMSPE 1 2 New db Existing db New Call request comes to Conductor Alias Match? • Search new db first for match • If yes, proceed with rest to the workflow • If no, go to existing db for search • Search existing db for match • If yes, proceed with rest of the workflow • If no, reject the call Alias Match ? Alias Match ? Conductor TMS+TMSPE API calls WebUI New DB – Direct Match db Existing DB – Regex db Direct match lookup  New integration between Conductor and TMSPE  Will require XC2.3, TMSPE 1.2 and TMS14.4  Utilizes new provisioning API on Conductor  Easy provisioning of user Rendezvous conferences and configuration of personal meeting rooms for up to 100,000 users  Conductor has new database  Optimized for scale of aliases and templates  Optimized for faster lookup  Conductor will have 2 databases
  22. 22. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public What’s new XC2.3 Increased scale on aliases and templates  Supported Capabilities Services/Configuration XC2.2 **XC2.3 Utilised Conference Bridges 30 MCUs or TelePresence Servers (2400 concurrent calls) 30 MCUs or TelePresence Servers (2400 concurrent calls) Concurrent Active Conferences 1,200 Conferences 1,200 Conferences Preconfigured Conference Template 1000 Conferences **100,000 Conferences Preconfigured Conference Aliases *1,000 Aliases **100,000 Aliases Preconfigured Auto-dialed Participants 20,000 Users **100,000 Users Preconfigured Auto-Dialed Participants per Conference Template 5,000 participants per conference template Same as XC2.2 or 10 Active per conference in new Instant CMR configuration *Lecture conferences require 2 aliases ** Target numbers for release, check official release notes for actuals
  23. 23. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public What’s new XC2.3 B2BUA enhancements and misc.  B2BUA enhancement • Support for H.264 - SVC signaling pass-through *This will be used when TS supports multi-streaming and hybrid functionality • Support for H.265 pass-through *For future enhancements in TS software • Support for Encrypted iX pass-through  Certificate management • CA certificates has been improved, allowing you to view, upload and delete individual CA certificates • New installations of TelePresence Conductor software now ship with a temporary trusted CA
  24. 24. TelePresence Server
  25. 25. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public What’s new TS 4.0  User experience improvements  Segment Switching  Active Speaker indicator and new name label  Video Announce  New technology  Scalability improvements  Security improvements  Resilience and diagnostics improvements
  26. 26. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public User Experience Improvements Basic Switching Behavior  Someone in active presence speaks  Audio is instantaneously switched in and heard from the segment where the video is located  After 2 seconds then the segments swap
  27. 27. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public User Experience Improvements ActivePresence Overflow - Switching  Segment in the overflow speaks  Audio is instantaneously switched in and heard from the assigned segment  After 2 seconds: – New active speaker moves to main display – Least active speaker replaces the least active speaker in active presence – Least active speaker moves to overflow AP Overflow
  28. 28. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public  Customers love the value of the filmstrip but do not like the amount of movement as speakers change and don’t like having to look around for where participants are  Placeholders provides a more consistent predictable filmstrip Placeholder (gap) in filmstrip for Active speaker User Experience Improvements ActivePresence Placeholders (HD)
  29. 29. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public  Conference has started and the Active Presence filmstrip is full  New Participant joins the conference  The least active speaker moves to overflow  New participant replaces the least active speaker in the filmstrip presence Overflow User Experience Improvements Video Announce (HD)
  30. 30. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public • See indicator for the active speaker • See indicator for participant mute • Click to remove participant from the conference • Control the layout you receive from TS Cisco ActiveControl  Allow users to see participant lists & control conference settings on endpoints  Benefit – Simplifies and creates a single Cisco Collaboration experience  Available with TelePresence Server 3.1 or later, and for endpoints running TC 6.2 or later
  31. 31. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public What’s new TS 4.0 New technology  Support for mixed IP scheme networks  now negotiate IPv4 and IPv6 destinations for media in SIP  supports the ANAT semantics (Alternative Network Address Types) to establish media streams to both IPv4 and IPv6 addresses within a SIP call  API improvements  API maintains backward compatibility with version 3.1  Reporting on the state of conferences and participants has been improved  New methods have been added to control the feature keys and license keys  Third Party Interop feature key requirement lifted  Not needed now for Webex Enabled TelePresence for 3rd party audio  Not needed now for non TIP multiscreen systems.
  32. 32. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public What’s new TS 4.0 Scalability Improvements  Increases calls  Increased from 104 to 200 participants per TS  Limited to maximum of 104 participants in a single conference.
  33. 33. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public What’s new TS 4.0 Scalability Improvements (continued)  Resource Optimization Improvements  TS 3.0 and TS 3.1 uses endpoints maximum resolution advertised  TS 4.0 introduces a new method that compares the resources required for a particular call based on two aspects of the endpoint's advertised capabilities; the maximum resolution (TS 3.x) and the receive bandwidth. Optimization Profile Value Description maximizeEfficiency Screen licenses are conserved aggressively. This value gives the most calls for the available resources. favorEfficiency This is a balance of efficiency and experience that favors conserving screen licenses over attempting to grant the requested resolution. favorExperience Default. This is a balance of efficiency and experience that favors granting the requested resolution over conserving screen licenses. maximizeExperience Screen licenses are more readily allocated. This value gives the best experience of the four profiles. If you disable the optimization by bandwidth (by setting optimizationProfile to capabilitySetOnly), calls will be capable of higher resolutions at lower bandwidths but the inefficency in allocation could well outweigh the benefit. capabilitySetOnly This is the behavior of TelePresence Server 3.1.
  34. 34. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public What’s new TS 4.0 vTS Today  Two different OVAs: – 8-core/16vCPU – 10-core/20vCPU C240 M3 CPU #1 - E5-2680 @ 2.70 GHz CPU #2 - E5-2680 @ 2.70 GHz 1 1 2 8 15 16 2 3 4 3 5 6 4 7 8 5 9 10 6 11 12 7 13 14 9 17 18 16 31 32 10 19 20 11 21 22 12 23 24 13 25 26 14 27 28 15 29 30 Cores: vCPUs: Options for Deployment: vTS – 12 HD ports vTS – 8 HD ports vTS – 8 HD ports vTS – 8 HD ports A: B: C: Spec based server or Port Capacity All port numbers assume the following relationship between main video resolution and total capacity: 1 Full HD = 2 HD = 4 SD* = 8 nHD* ports *assumes content in main video  10-core is being deprecated, customers can migrate to new options
  35. 35. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public What’s new TS 4.0 vTS Roadmap  Now vTS requires 1:1 mapping of physical CPU to vCPU and comes in two versions: – 8-core/8vCPU – 16-core/16vCPU C240 M3 CPU #1 CPU #2 1 1 2 8 15 16 2 3 4 3 5 6 4 7 8 5 9 10 6 11 12 7 13 14 9 17 18 16 31 32 10 19 20 11 21 22 12 23 24 13 25 26 14 27 28 15 29 30 Cores: vCPUs: Options for Deployment: vTS – 16 HD ports vTS – 8 HD ports vTS – 8 HD ports vTS – 8 HD ports A: B: C: Spec based server or BE6k (MD or HD) or Other UC apps
  36. 36. TMS
  37. 37. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public TMS 14.4 New Features  Conductor  Scheduling for CUCM deployments (9.1+)  Scheduling Service Preference Pool & new alias definitions  Improve Application Redundancy (active/passive, reduces overhead by 20-30%)  Recurring meeting data model improvements (prep for Exchange Online)  Best effort join 5 minutes early global setting  Auto-extend meeting without resource consideration  Phone books for CUCM provisioned TC7.0 endpoints  Reporting changes (minor improvements & remove old)  New endpoint support  Add support for SQL server 2012, remove support for SQL server 2005  SQL Express not pre-packaged  Support only MS Server 2008 R2 and 2012 R1
  38. 38. TMSPE
  39. 39. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public TMSPE 1.2 New Features  Collaboration Meeting Rooms (CMR)  Automated AD & LDAP import users for entitlement up to 100,000 CMRs  New user portal to enable room and modify room settings (host PIN, guest PIN, default layout, dial-outs, etc.)  Address book for auto-connect dial-outs  Smart Scheduler Improvements  Schedule users with email sent on behalf  Address book for auto-connect dial-outs  Internationalization & localization of Smart Scheduler & CMR Self-care Portal
  40. 40. Collaboration Conferencing Architecture in Review 41
  41. 41. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public Architectural Evolution Circa 2010 – At The Close Of The TANDBERG Acquisition UC Manager (Voice) VCS Expressway CTS Triple MXP, SX, Profile Series IP Phones CTMS CUPC Video Advantage IP Communicator SIP H.323 SCCP, MGCP, ISDN CTSMAN Internet UC Manager (TelePresence) PSTN CTS Single T3 EXT1 Movi B2B Exchange CUBE ISDN Prime 42 call control, B2B connectivity, bridging, scheduling and management  Different dial plans (numerical vs. alpha-numeric centric)  Different methods of provisioning, management and monitoring  Feature inconsistency across the portfolio  TelePresence and UC endpoints typically deployed on separate UCM clusters  Limited interoperability between endpoints (TelePresence Server was the bridge between these formerly non-interoperable worlds)  Lots of product functional overlap in every category: endpoints, VCS ControlMCU TS TMS
  42. 42. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public Architectural Evolution Circa 2011 – 2013 VCE Expressway TX Series MXP, SX and C Series IP Phones Jabber Windows Jabber Mac OS X SIP H.323 SCCP, MGCP, ISDN PSTN EX Series Movi IP PSTN CUBE Any Endpoint EX Series Lync Prime 43  TelePresence and traditional UC (telephony and SD video) all collapsed on a converged UC Manager cluster. Former TANDBERG endpoints predominantly still on VCS Control  Full native any-to-any interoperability between all endpoints and bridges. Ad hoc bridges under Conductor on UCM, scheduled bridges still on VCS Control  Product functional overlap diminished; roles clarified but not all consolidation fully realized yet  Homogenized dial plans: both numeric and alphanumeric now fully supported across most of the portfolio  Provisioning, management, monitoring coming together – Prime Collaboration growing in functionality  Feature and User Experience consistency across the portfolio getting better and better  New compelling solutions like WebEx-enabled TelePresence VCS Control TMS TS and/or MCU for scheduled TS and/or MCU for ad hoc and rendezvous Conductor UC Manager 8.6 – 9.0 (Combined Voice & TelePresence) TMS Internet WebEx-enabled TelePresence
  43. 43. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public Architectural Evolution 1st Half CY 2014 Expressway-C Expressway-E IP Phones DX Series Jabber Win, Mac, iOS and Android SIP H.323 SCCP, MGCP, ISDN Jabber Win, Mac, iOS and Android Any Endpoint EX Series SX, MX and C Series TX Series EX Series PSTN IP PSTN CUBE Lync or 44  All endpoints and infrastructure collapsed onto a converged UC Manager call control with Expressway (C&E) for Remote & Mobile Access to UCM, B2B and WebEx/Cloud-enabled TelePresence connectivity  Multiparty bridging for audio and video, for all types of conferences now trunked through UC Manager (TMS scheduled resources still separate from Conductor ad hoc and CMR resources)  Several exciting new endpoints!  Jabber now available on Windows, Mac, iOS and Android using Expressway for VPN-less access to UC Manager and related UC services (directories, presence, visual voicemail)  Video now a table-stakes feature: infused in a growing number of applications like Cloud-enabled TelePresence, Unity messaging, Contact Center with new enabling technologies like Jabber Guest and WebRTC, H.265 and Scalable Video Coding (SVC) UC Manager 9.1 – 10.x (Combined Voice & TelePresence) Prime TS and/or MCU for Instant and Personal CMR Conductor TMS TS and/or MCU for scheduled Internet WebEx-enabled TelePresence
  44. 44. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public Architectural Evolution 2nd Half CY 2014 Expressway-C Expressway-E IP Phones DX Series Jabber Win, Mac, iOS and Android SIP H.323 SCCP, MGCP, ISDN Jabber Win, Mac, iOS and Android Any Endpoint EX Series SX, MX and C Series TX Series EX Series PSTN IP PSTN CUBE Lync or 45  Multiparty bridging for audio and video, for all types of conferences now consolidated under Conductor with TMS for scheduling and meeting management  Best Effort Early Offer in UC Manager 10.5  Full provisioning of TC endpoint device-specific parameters in UC Manager 10.5  Introduction of SVC/AVC and H.265 support in single-screen endpoints and bridges TS and/or MCU for Instant, Personal, and scheduled Conductor UC Manager 10.5 (Combined Voice & TelePresence) Prime TMS Internet WebEx-enabled TelePresence
  45. 45. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public TelePresence, Video and UC Collaboration Preferred Architecture
  46. 46. Conferencing Design Guidance 47
  47. 47. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public Design Guidelines  Conferencing design guidelines must be viewed through 1 of 3 deployment lens: – Existing VCS Deployment – Existing CUCM Deployment – Greenfield Deployment  Audio & Video Conferencing resources can begin to be consolidated  Physical, Virtual, or Hybrid deployments options available  Redundancy should be implied to align with LoB SLAs  Leveraging Flexible Resources should be an integral part of the design  Recommendations are continuously evolving based on ongoing release cycles  Alignment to Preferred Architecture and supported deployment scenarios should be considered independent of one another
  48. 48. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public Design Scenarios  Instant CMR  Personal CMR  Scheduled CMR  WebEx Enabled Telepresence (WXeTP)  Conferencing Architecture Holistic View  TelePresence Server (TS) Customizations 49
  49. 49. Instant CMR 50
  50. 50. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public Cisco Personal Multiparty CUWL Licensing Personal Multiparty (Named Host, 4 Party)  + + + + WebEx Meetings (named host)  + + + + Unity Connection   + + + Jabber Clients    N/A N/A Expressway (remote worker support)    N/A N/A Jabber IM/Presence (includes firewall traversal)      # of Device Support Multiple Multiple Two / One One One Device Type Support Video Video Video Voice Analog / Voice Prime Collab (Standard Edition)      License Type CUWL Professional CUWL Standard UCL Enhanced+ / Enhanced UCL Basic UCL Essential CPE & Hosted CPE & Hosted  = included w/ license + = optional add-on w/ license N/A = not available w/ license
  51. 51. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public Cisco Personal Multiparty What is it?  Cisco will provide 0$ TelePresence Server licenses when 50 or more CUWL- Pro licenses are purchased, to be used for enabling those users with personal conferences.*  CUWL-Pro users will be entitled to: – Named host, four-party conferences for video and audio with content sharing – Flexible service levels from 360p to HD 720p30 – Enables users with a personal ad hoc/rendezvous conference  What about existing CUWL-Pro customers? – Existing CUWL-Pro customers with a deployed TS + Conductor, a valid support contract, and CUCM 9.x or later can take advantage of this
  52. 52. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public Cisco Personal Multiparty Alignment with Existing Screen-Based License Model Feature and Function Personal Multiparty (New) Screen License Model (Existing) Tied to a Named Host Yes No Minimum Order 50 host licenses One Maximum Conference Size 4 connections Unrestricted Number of Conference IDs Per Named Host 1 Unrestricted Requirement That Host Be Present in the Conference Yes No Maximum Resolution 720p30 (HD) for video and 720p5 for content Based on hardware capability Support for ad-hoc Escalation from Cisco® Unified Communications Manager (UCM) Yes Yes
  53. 53. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public Cisco Personal Multiparty Deployment Scenarios Customer has existing Conductor and TS Conductor • Receive VM version • Receive full license and option keys (Mid market -> Full or add a 2nd Conductor for Multiparty Only) • Customer responsible for hardware Virtual TelePresence Server • Receive VM version • Customer responsible for hardware • Receive activation key and purchased screen licenses (Uses CUWL PRO License Ratio) Customer without Conductor or TS Conductor • Receive VM version • Receive full license and option keys • Customer responsible for hardware Virtual TelePresence Server • Receive VM version • Customer responsible for hardware • Receive activation key and purchased screen licenses (Uses CUWL Pro License Ratio) Option 1Personal Multiparty Personal Multiparty Shared Multiparty Personal Multiparty Shared Multiparty Option 2 Dedicated Pools for Personal Multiparty
  54. 54. Personal CMR 55
  55. 55. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public Personal CMR Provisioning Process ① Administrator Set automated user import for enabling entitlement • Up to 100,000 users • Works automagically Set configuration template ② TMS Email sent automatically to auto-imported users • Admin configurable email • Admin can manually send email ③ User Link to self-service page to personalize their CMR • Educational text • Customize banner • Enter required PIN • Teach where to go to update settings and layouts • User-specific information page ④ User Shares their CMR alias and PIN or clicks to send via email
  56. 56. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public Personal CMR Design Guidelines  Same architecture for existing VCS/CUM or Greenfield deployments  Directory synchronization options via TMS PE include AD & LDAP, or manual creation  TMS can send email notifications to any SMTP server  Once synchronized with Conductor, conferences are only created on TS resources once the first user dials in 57 TelePresence Server VCS Conductor AD Exchange TMS or CUCM
  57. 57. Scheduled CMR 58
  58. 58. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public Schedule CMR Booking Options  TMS Admin Interface (Helpdesk/Support)  Smart Scheduler (Self-Help Portal)  Exchange/Notes Integration  TMS API  WebEx Productivity Tools (WXeTP Deployments only)
  59. 59. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public Scheduled CMR TMS Smart Scheduler
  60. 60. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public Scheduled CMR Smart Scheduler Updates Smart Scheduler
  61. 61. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public Scheduled CMR Design Guidelines  TMS 14.4 now provides support for scheduling conferencing resources trunked to CUCM  Assured scheduling can be provided for directly registered/trunked conferencing resources only (currently)  Conferencing platforms suitable for Assured Conferencing include: – MCU: 4500 series, 5300 Series, 8510 – TS (Locally Managed Mode): 8710, 7010  Conductor currently provides limited support for scheduling, however dedicated resources are recommended to avoid oversubscription between Scheduled and Instant/Personal CMRs 62 TelePresence Server/MCU TMS CUCM VCS TelePresence Server/MCU TMS TelePresence Server VCS Conductor TMS or CUCM
  62. 62. WebEx Enabled TelePresence 63
  63. 63. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public TelePresence and WebEx Working Together  Live, face-to-face communication experience over the network  Share content  Personal, desktop, multipurpose, integrated, and immersive endpoints  Meet anytime, anywhere, in real time  Deliver presentations, show documents, and demonstrate applications  Pass meeting control or control a remote desktop Cisco TelePresence Cisco WebEx
  64. 64. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public 1. Schedule 2. Launch 3. Meet WebEx Productivity Tools Click to join, One button to Push Voice, Video and Content End - to - end security B2B and B2C Simplicity – Connect TelePresence to the world via WebEx  Synchronized Audio Experience  Easy Content Sharing  Secure Collaboration Across All Video Endpoints
  65. 65. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public WebEx Enabled TelePresence Updated Productivity Tool with Outlook for Windows First Launch How To Tutorial: Collapsible Panels: Status Indicators: NOTE: NBR warning box not shown with T29 Recording Option Enabled
  66. 66. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public WebEx Enabled TelePresence Design Guidelines  WXeTP still requires that Conferencing Resources be directly registered to VCS and that a VCS Control/Expressway pair be deployed for Firewall Traversal  Solution alignment for native CUCM, Expressway-C, and Expressway-E support will be available within CSR 10.5*  Conductor support for WXeTP is planned for the 2H CY14 Release in conjunction with CSR 11* 67 TelePresence Server/MCU VCS Control TMS VCS Expressway WebEx-enabled TelePresence Internet CUCM *Subject to change
  67. 67. Conferencing Architecture Holistic View 68
  68. 68. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public Conferencing Architecture Holistic View – April 2014  Instant and Personal CMR: Pool of TelePresence Server(s) (remote managed mode), managed by Conductor and trunked to CUCM  Scheduled CMR: TelePresence Server(s) (local managed mode) directly registered to VCS, managed/scheduled by TMS 69 VCS Control VCS Expressway WebEx-enabled TelePresence Internet TMSTelePresence Server Conductor CUCM TelePresence Server/MCU
  69. 69. TS Customizations 70
  70. 70. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public TelePresence Server Customizations  It’s possible to provide certain customizations on the TelePresence Server using it’s rich API  API parameters can be passed to TelePresence Server on meeting creation via the Custom Parameters section of a Conductor Template in JSON format  Key parameters that can be modified include: – Customized Text Prompts  Welcome Screen Message  Custom PIN Entry Message  Custom PIN Incorrect Message  Custom Waiting for Chair Message  Custom Only Video Participant Message  Custom Conference Ending Message – Optimized Resource Profile
  71. 71. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public TelePresence Server Customizations Example 72 { "welcomeScreen":true, "welcomeScreenMessage":"Welcome to Cisco Demo CMR Service - Bienvenue au service demo SRV de Cisco", "useCustomPINEntryMessage":true, "customPINEntryMessage":"Please enter the security PIN followed by # - Entrez le code de sécurité suivit du #", "useCustomPINIncorrectMessage":true, "customPINIncorrectMessage":"PIN Incorrect - Please try again | Code de sécurité invalide - veuillez réessayer", "useCustomWaitingForChairMessage":true, "customWaitingForChairMessage":"Waiting for conference chair to join - En attente pour l'animateur de la conférence", "useCustomOnlyVideoParticipantMessage":true, "customOnlyVideoParticipantMessage":"You are the only video call in this conference - Vous êtes la seule participant à cette conférence", "useCustomConferenceEndingMessage":true, "customConferenceEndingMessage":"The Conference is ending - La conférence se termine“, “optimizationProfile”:” maximizeEfficiency” }
  72. 72. Configuring Personal CMRs Demo 73
  73. 73. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public Key Takeaways  New naming for Collaboration Meeting Room types: – Instant CMR – Personal CMR – Scheduled CMR  Experience Centric, Cloud Connected, and Value Extended approach  One Experience, One Software Architecture  Flexible Deployment Model  Scalable, affordable Conferencing Solutions
  74. 74. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public Don’t forget to activate your Cisco Live Virtual account for access to all session material, communities, and on-demand and live activities throughout the year. Activate your account at the Cisco booth in the World of Solutions or visit www.ciscolive.com. Complete Your Online Session Evaluation  Give us your feedback and you could win fabulous prizes. Winners announced daily.  Receive 20 Passport points for each session evaluation you complete.  Complete your session evaluation online now (open a browser through our wireless network to access our portal) or visit one of the Internet stations throughout the Convention Center. Note: This slide is now a Layout choice 75
  75. 75. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public Configuring Personal CMRs Cisco CMR Administration
  76. 76. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public Configuring Personal CMRs Cisco CMR Administration
  77. 77. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public Collaboration Meeting Room Setup your Collaboration Meeting Room Collaboration Meeting RoomCollaboration Meeting RoomCollaboration Meeting Room Collaboration Meeting Room Configuring Personal CMRs CMR User Portal Wizard
  78. 78. Cisco and/or its affiliates. All rights reserved.T-CL-11-I Cisco Public Configuring Personal CMRs End User Portal Information © 2013 Cisco and/or its affiliates. All rights reserved.

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