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Caribbean Water and Sewage Association Inc.                                                                                April to June 2012 | Vol. 4 No. 2




                                                                      Collection Methods
                                                                   Collection Methods



  Rain is as constant as sun in the Caribbean, but how much do we
  make use of rain water? A Trinidadian landscape architect offers
  solutions on how to harness and make good use of rain water
  anywhere in the Caribbean -- and, indeed, anywhere it rains.
  (See Centre Pages 6 and 7)




   In ground
   collection system
   In ground
   collection system


   CDB Hosts Regional Water Sector Review Workshop
   The Caribbean Development           Information Matrix, both by consul-           Given the importance of the wa-
 Bank (CDB) on May 18th hosted         tants, Cole Engineering.                    ter sector to regional development, it
 a special workshop to discuss an        Country Issues and Challenges were        is imperative that appropriate public
 ongoing assessment of the Carib-      discussed in Group Sessions before          policies and strategies be developed
 bean’s water sector.                  Cole Engineering returned for a pre-        and implemented in a timely manner
   The meeting was attended            sentation on “The Way Forward.”             to mitigate and adapt to these changes.
 by water sector delegates from                                                    There are clear opportunities for in-
                                         The workshop was spurred by
 across the region, who were wel-                                                  creased investment in the region’s wa-
                                       several developments regarding the
 comed to Barbados by L. O’Reilly                                                  ter sector.
                                       availability of fresh water resources,
 Lewis, Operations Officer at the      which is critical to the sustenance of        The CDB recently approved financ-
 CDB’s Economic Infrastructure         life and to human and economic de-          ing of a consultancy to conduct an
 Division.                             velopment.                                  assessment of the state of the Water
   Opening Remarks were deliv-                                                     Sector (WS) in its Borrowing Member
                                         In the Caribbean, where many coun-
 ered by Ms. Tessa Williams Robert-                                                Countries (BMCs).
                                       tries are classified as “water­ tressed”,
                                                                     s
 son, Director of the CDB’s Projects                                                 The proposed study will evaluate
                                       there are significant challenges facing
 Department.                                                                       and rationalise the major development
                                       the sector. These include: over-staffing
   There was also a special presen-                                                challenges currently facing Water Sec-
                                       of water supply companies; high levels
 tation on World Bank Perspectives                                                 tors in the Caribbean, in the context of
                                       of water losses; inadequate tariffs; ag-
 on the Water Sector, by Ms. Julia     ing infrastructure; inadequate capital      the potential future role of CDB.
 Bucknall, who is the Sector Man-                                                    It is envisaged that the output of the
                                                                                                                                       Victor Poyotte
                                       investment; lack of regulation of the
 ager for Water at the World Bank      sector; and inadequate institutional ar-    consultancy will present up­ o-date in-
                                                                                                                t                    Executive Director,
 Global Water Unit.	                   rangement for effective integrated wa-      formation, analyses and recommenda-                 CAWASA Inc
   A presentation on Climate           ter resource management.                    tions, which will aid in CDB’s strategic
 Change Adaptation in the Water          These challenges are likely to be ex-     planning for its interventions in Water       The CDB said it organized the
 sector was also presented by Dr.      acerbated by risks associated with cli-     Sectors.                                    workshop to sensitize key stake-
 Ulric Trotz, Senior Science Adviser   mate change and variability. In partic-       Part of the consultants’ scope of works   holders to the goals of the pro-
 to Caricom at the Climate Change      ular, the poorest and most vulnerable       will require the gathering information      posed Water Sector Review, and
 Centre.                               people, whose livelihoods are critically    from each participating country. This       to garner suggestions and sup-
   The workshop’s opening cer-         linked to access to water resources, will   will be done through a combination of       port. The CAWASA was repre-
 emony also heard an Overview of       be most affected, negatively impacting      country visits, interviews and informa-     sented by Executive Director Vic-
 the Consultancy, as well as a Draft   poverty reduction efforts.                  tion surveys.                               tor Poyotte.



                                                                      In this Issue
   Rain and Water				
   	                                                  Page 2             	         Heat Wave Makes Water a Hot Topic	                 Page 10
   Secretariat News 				
   	                                                                     	
                                                      Pages 2, 3, 4 and 5	
                                                                         	         Should Water Bill Defaulters Get Amnesty?	         Page 11
   CaribDa Celebrates 80 Years of Desalination	       Page 5             	
                                                                         	         Water and Food Security			                         Page 12	
   Water Conservation Advice and Guide	               Page 7             	         Towards a Model OECS Water Act		                   See Back Page
Page 2                                                                   e-Source                                      April to June 2012 | Vol. 4 No. 2



  CAWASA Secretariat News
                                                         NAWASA Completes Supervisory
       EDITORIAL                                          Management Training Modules
   Rain and                                             Executive Director Victor Poyotte conducted
                                                      Modules 111 of the Supervisory Management
                                                      Training series for staff of NAWASA in Grenada.
                                                                                                             Arrangements for Industrial Relations; Legal
                                                                                                             Instruments Governing Industrial Relations; the
                                                                                                             Role and Interest of National, Regional and In-


    Water
                                                        The course, which focussed on Industrial Rela-       ternational Stakeholders; and Social Dialogue on
                                                      tions Practice, was conducted from Tuesday, 29th       Outsourcing.
                                                      to Wednesday, 30th May 2012.                             Also discussed were: Compassionate/Paterni-
                                                        A total of 30 Supervisors from T&D, P&Q,             ty Leave or Minimum Wage; Assessment of Work
                                                                                                             Rules on Compensation and Rights/Responsibil-
 (Two Caribbean Constants)                            PD&C and Finance Departments were down to
                                                                                                             ities ; Mini-Collective Bargaining Simulation on
                                                      attend the training. However, only 25 Supervi-
                                                                                                             a Pension Plan and Health & Safety Policy; Con-
                                                      sors actually participated.                            tents of Collective Agreements between NAWA-
   This issue of e-Source arrives with the con-         Topics covered in the workshop included:             SA, TAWU and PWA; and Grievance Handling
 tinuing climatic change that has been visit-
                                                      Theoretical Perspectives on Industrial Relations:      and Dispute Resolution through Third Party In-
 ing the Caribbean and the rest of the world
                                                      Conflict, Unitary or System theory; Institutional      tervention.
 lately. The annual Rainy Season is here and
 the yearly Hurricane Season is here again –
 and again, earlier than usual. Tropical Storms
 have started coming in from the Atlantic once          Water Authority-Cayman Implements New
 more and Emergency networks are again
 warning all across the Caribbean to take heed
 and act early to save lives and protect people
                                                         Customer Relationship Billing System
 and property. But with all this surge of tropi-
 cal storm activity comes one constant: rain.
 And with that one constant comes that other
 inevitable and natural one: water.
   We’ve known water all our lives and we’ve
 come to learn and accept that we just can’t do
 without it. But we still haven’t fully learned
 or understood, far less act to fully gather,
 save and use the abundance of water in the
 Caribbean.
   Unlike those unfortunate parts of the world
 where people die from thirst, we have more
 deaths from drowning – whether in swim-
 ming pools or in the sea. Where others suf-
 fer parched lips and walk miles in search of a
 drink of water, we in the Caribbean seek and
 find excuses not to pay our water bills.
   But that is not to say that all is gone and
 the day is done. Fortunately, there are organi-                                 WAC Representative dealing with a customer
 zations and persons, companies and utilities,
 experts and consultants, on every Caribbean
 island, in each territory, who are aware of            The management of the Cayman Islands Water           troduce a new bill format that will be much more
 the challenges and ready to take opportuni-          Authority (Water Authority – Cayman) is always         useful and informative for our customers, includ-
 ties and offer informed advice to decision-          striving to find ways to improve the standard of       ing a consumption chart showing historical us-
 makers regarding harnessing and harvesting,          service provided to our customers.                     age; Bank payment importing capabilities allow
 conserving and efficiently using this essential        The development of a new Customer Relation-          for the importing of payment files received daily
 source and resource.                                 ship Billing System provides improvements in           from the banks allowing the payment amount
   In this issue, e-Source offers a special feature   multiple ways.                                         to be directly applied to the relevant customer
 on Rain Water Harvesting, which is quickly be-         Being able to provide internet based services        rather than the manual input of each transaction.
 coming a recognized need by water stakehold-         such as online payment, e-billing and online ac-         These are just some of the highlights of the
 ers in the public and private sectors. We specifi-   count access to customers were the top priorities      new system and all customers are urged to take
 cally highlight a presentation on the issue by a     of the project, however, addressing internal pro-      advantage of the benefits offered by these new
 Trinidadian landscape architect at a recent inter-   cesses was also a consideration.                       features.
 national landscape conference in Guadeloupe.
 last December, organized by the French Admin-          For example the new system includes: A wire-           The Water Authority was established in 1983
 istration and the Guadeloupe Regional Council.       less work order module which allows meter              as a statutory body responsible for supplying
 Incentives are also now being offered for rain-      readers to receive service requests electronically     wholesome and affordable drinking water to the
 water harvesting in one state – something CA-        in the field creating a much more efficient and        people of the Cayman Islands.
 WASA has for some time been promoting.               effective process; Cashiers will be able to use a        It is also responsible for the proper treatment
   In this issue, e-Source also offers Secretariat    barcode scanner to scan the barcode printed on         of wastewater and for the protection of the fresh
 News from activities by member-utilities in          the bills allowing automatic retrieval of the cus-     groundwater lenses that exist throughout the is-
 Aruba, Barbados, The Cayman Islands, Grena-          tomer bill information during the cashiering pro-      lands. For more information about the Water Au-
 da, St. Kitts and Nevis, St. Lucia and the OECS      cess; Flexible bill formatting has enabled us to in-   thority Cayman, visit www.waterauthority.ky.
 region. We also report in this issue on two re-
 cent annual regional Environmental and Desal-

                                                             And the lucky
 ination meetings and a major Caribbean Water
 Sector Review, as well as on matters relating to
 Water and Food security, Conservation Tips

                                                              winner is…
 and Tips on Water Safety After a Storm.
   We have once again sought to reflect, in liv-
 ing colour, the work that CAWASA is doing,
 through and with its affiliates, across the Ca-            During the recent 6th Caribbean Environ-
 ribbean. We encourage CAWASA member-                     mental Forum and Expo in St. Kitts and Nev-
 utilities and related entities to continue to            is NAWASA (Grenada) made an extra con-
 provide information to the Secretariat for in-           tribution of a Spice Basket as a prize for the
 clusion in our quarterly issues of e-Source and          first visitor to its booth, which was won by
 sincerely thank those who continue to update
                                                          lucky Ms Lavern Byron from St Kitts, seen in
 the Secretariat on their activities.
                                                          photo receiving her prize. (More on Page 3)
   Now, read and enjoy!
April to June 2012 | Vol. 4 No. 2                                     e-Source                                                                      Page 3




    CAWASA Secretariat News
     CAWASA participated in 6th Caribbean
    Environmental Forum and Expo in St. Kitts




               CAWASA’s booth at the St. Kitts Expo.                                                      Visitors at CAWASA’s booth.

  The Caribbean Water & Sewerage Association           CAWASA shared a booth at the Exhibition                CAWASA and Member Utilities had on dis-
Inc (CAWASA) participated in the 6th Caribbean       with eight member water utilities: Antigua Pub-        play posters, flyers, brochures and parapherna-
Environmental Forum and Exhibition, held at the      lic Utilities Authority, Central Water & Sewerage      lia. Videos presentations from the utilities were
Marriott Hotel in St Kitts from May 21-25, 2012.     Authority, St Vincent & the Grenadines, Domi-          the highlight of the CAWASA booth as it drew
  CAWASA was represented by the Executive            nica Water & Sewerage Authority, Montserrat            many visitors to that section.
Director, Victor Poyotte, who participated in
                                                     Utilities Limited, National Water & Sewerage             NAWASA, Grenada made an extra contribu-
various sessions and also chaired a session at the
                                                     Authority (Grenada), Nevis Water Department,           tion of a Spice Basket which was used as a prize
Water Safety Planning Workshop, while the Pro-
gramme Officer, Suzanne Joseph, managed the          Water Services Department of St Kitts and Water        for the first visitor to the booth, which was won
CAWASA Exhibition Booth.                             & Sewerage Company (WASCO) of St Lucia.                by Ms Lavern Byron from St Kitts.




   NAWASA launches Customer Service Charter
                                                       According to Raelene Lazarus, the company’s          and safe disposal of waste water, in a viable
                                                     communications manager, the launch was held            and efficient manner” as espoused by their
                                                     at the main office on the Carenage and was at-         mission statement. This refers to technical ser-
                                                     tended by a gathering that included the island’s       vices as well as administrative functions and
                                                     Permanent Secretary in the Ministry of Works,          also provides customers with guidance about
                                                     Physical Development and Public Utilities Mr. Ja-      their role in the process.
                                                     van Williams; NAWASA’s Board Directors, Man-             General Manager, Christopher Husbands
                                                     agement Team and Staff, as well as a cross section     expressed satisfaction that the launch and
                                                     of customers and the media.                            implementation of the Charter cemented the
                                                       Says Ms Lazarus, “The gathering was ad-              gravity with which the NAWASA team ap-
                                                     dressed by the Permanent Secretary, NAWASA’s           plied
                                                     Chairman and the General Manager, who, in                themselves to the 2012 Business Plan Theme
                                                     their various remarks, chronicled the organisa-        of “Committing to distinctive quality and Im-
                                                     tion’s development over the years to show the          proved Customer Care”.
                                                     steady advancement which led to today’s event.
                                                                                                              “We know and understand that the journey
                                                       Chairman Terrence Smith explained that a short       has only just begun and that it is a process
                                                     term objective of the organisation is to “provide      of continuous learning and improvement. I
                                                     a high quality customer experience comparable          am proud to be part of team that has taken
                                                     with international benchmarks and standards for        on this challenge and we expect multiple ben-
          Christopher Husbands,                      the water sector.”                                     efits for all stakeholders involved,” said Mr
   General Manager, NAWASA, Grenada
                                                       The implementation of the Customer Service           Husbands.
     Grenada’s National Water and Sewerage           Charter sets the bar for this achievement by the         Ms Lazarus says, “Customers may pick up
   Authority (NAWASA) has taken yet another          organisation in 2014.                                  their copy of NAWASA’s Customer Service
   bold step in the advancement of its strategic       NAWASA’s Customer Service Charter sets the           Charter at any of the Authority’s cash offices
   plan. The company has announced the launch        standard of adherence for the Authority’s deliv-       located at the Carenage, St. George, Grenville
   of their Customer Service Charter.                ery of “a safe, adequate and reliable water supply     and Gouyave.”




              9 Sit CAWASA/ABC Certification Examinations
    Nine candidates from St Lucia and Barbados sat the CAWASA/ABC Certification Examination on June 29, 2012 in the following subjects: (1) Water
    Distribution - Levels One and Two (2) Water Treatment - Level One (3) Wastewater Treatment - Level Three. Examination Results will be released
    in July 2012.
Page 4                                                                     e-Source                                     April to June 2012 | Vol. 4 No. 2




    CAWASA Secretariat News
   Executive Director Leads Antigua
   Workshop for Training to Manage
       Organizational Change
  Program lasted 16 sessions over two days
  The Executive Director of CAWASA Inc, Vic-                                                                   ry discussion on some of the operational changes
tor Poyotte, facilitated an intensive two-day                                                                  (e.g. establishing a water resource management
training workshop for employees of the Antigua                                                                 agency, a regulatory commission, outsourcing
Public Utilities Authority (APUA) on “Managing                                                                 services), that a utility organization may have to
Organizational Change” at the APUA in Cassada                                                                  undertake.
Gardens in Antigua on June 18th and 19th 2012.                                                                   Some of the change options identified in-
  Overall, a total of twenty-three (23) employees of                                                           cluded: joint ventures, management contracts,
the Authority attended the training. The Facilitator,                                                          outsourcing, asset leases and management
Mr Poyotte, conducted the training using a number                                                              concessions.
of short power point presentations, together with                                                                The Facilitator led participants in the 10th ses-
plenary discussions and small group activities.                                                                sion on A Legal Approach to Organizational
  Some16 sessions were facilitated and they cov-                                                               Change, in a general plenary discussion on the
ered a wide range of subjects of interest to the                                                               legal approach to organizational change.
operations and management of the region’s utili-                                                                 The session focused on activities such as re-
ties and water resources.                                                                                      view of policy, legislation and regulations, iden-
  In the first session, the Executive Director led                                                             tifying short comings and taking steps for im-
participants on a general discussion covering the                                                              proving the legal instruments.
mandate of the APUA including mission, vision,                                                                   For the 11th session, the facilitator led par-
goals and objectives. Participants reviewed the                                                                ticipants in a general plenary discussion on the
current mandate and suggested changes.                                                                         structural approach to organizational change.
  In the second session on Utility Operating En-                                                               This session focused on activities such as organi-
vironments, the facilitator led participants in a                                                              zational design, centralization and decentraliza-
general discussion on the factors in the external                                                              tion, work flow modification and downsizing..
environment that impact on the operations of                                                                     For the 12thsession on Technological to Orga-
the utility. Participants also discussed the effect                                                            nizational Change, the facilitator led participants
of political, economic, social, technological, legal                 Victor Poyotte                            in a general plenary discussion on the techno-
and ethical factors on the utility.                        Executive Director of CAWASA Inc                    logical approach to organizational change. The
  In the third session on Sector Policies, the Facil-                                                          session focused on activities such as tools and
itator led participants in a general discussion on        He said, “Participants also compared the per-        equipment, systems and processes, methods and
the concept of public policy. Participants also dis-    formance of electricity services against water         techniques.
cussed the status of water and sewerage policies.       services and concluded that government had ad-
                                                                                                                 For the 13thsession on A Human Resource Ap-
                                                        opted a more favourable set of policies towards
  In the fourth session on Utility Business Mod-                                                               proach to Organizational Change, the facilitator
                                                        the former.
els, the facilitator led participants in a general                                                             led participants in a general plenary discussion
discussion on the current business model ad-              “For instance, the electric utility is guaranteed    on the human resource approach to organiza-
opted by their Antigua utility. Participants also       an annual return on its investments and is able to     tional change. The session focused on activities
discussed the ownership structure, scope of ser-        pass on fuel costs to the consumer by way of the       such as review of employee knowledge and
vices, mechanisms for service regulation and            surcharge but the water utility is not permitted       skills, attitudes and behavior, interpersonal rela-
prospects for viability.                                to do so.”                                             tions, perceptions and expectations.
  Working in groups, they examined the current            In the sixth session on Stakeholder Analysis,          The Facilitator led participants in the 14th ses-
organizational arrangements of the utility and          the facilitator led participants in a general plena-   sion on the Impact of Utility Change, in a general
suggested preferred arrangements to improve             ry discussion on the internal and external stake-      plenary discussion on the impact of organiza-
the business model.                                     holders of the utility.                                tional change on utility personnel. The session
  In the fifth session on Utility Operations, par-        Participants then worked in small groups to ex-      focused on identifying employee self interest,
ticipants worked in small groups to examine the         amine the role and interest of the stakeholders of     common reactions, organizational culture, and
range of services offered by the utility, identify      the utility. (Key stakeholders identified included     resistance to change.
some of the main complaints associated with             Government, Ministry, Board of Directors, Util-          For the 15thsession on Utility Change Strate-
each of these services and suggest ways in which        ity Management, Support Staff, Customers and           gies, the CAWASA Executive Director led par-
these services could be improved.                       Suppliers.)                                            ticipants in a general plenary discussion on the
  Using a power point presentation, the facilita-         For the seventh session on the Need for              organizational change strategies. The session fo-
tor led participants in a general plenary discus-       Planned Change, the facilitator led participants       cused on rational, re-education, power and adap-
sion on an analysis of findings of surveys con-         in a general plenary discussion on the dynamic         tion strategies.
ducted in the USA and Africa on the performance         nature of utility organizations. He highlighted          For the 16th session on Utility Change Plans,
of water utilities managed by public entities as        the rationale for change, contemporary issues          the facilitator led participants in a general ple-
against those run by the private sector.                and performance trends all of which provide the        nary discussion on developing an organizational
                                                        basis for change.                                      change plan. The session focused on the problem
  The Performance Indicators used included la-
bour productivity, operating costs, capital use,          For the eighth session on Factors Influencing        statement, rationale for change, program objec-
consumer charges and quality of service.                Change, the facilitator led participants in a gen-     tives, change activities and the change manage-
  According to Mr Poyotte, “Although there are          eral plenary discussion on the forces within util-     ment structure.
no known formal studies available on the perfor-        ity organizations that push for change and those         The CAWASA Secretariat said it was “satisfied
mance of Caribbean water utilities, participants        that are inhibitors of change.                         with the administrative and logistical support
were able to give their general impression of             In the ninth session on Utility Change Options,      provided by the Training Officer to facilitate the
their performance.”                                     the facilitator led participants in a general plena-   training.”
April to June 2012 | Vol. 4 No. 2                                            e-Source                                                                             Page 5




     CAWASA Secretariat News
    CAWASA attended GEF-
                                                                                                                     invited the countries to indicate areas of focus, col-
                                                                                                                     laboration and partnership.
                                                                                                                       The presentation and discussion on yet another
                                                                                                                     component of the project dealt with Communica-


    CReW Project Launching
                                                                                                                     tion, Outreach and Information Exchange.
                                                                                                                       Again, the UNEP-RCU representative shared in-
                                                                                                                     formation on the project approach and invited the
                                                                                                                     countries to indicate areas of focus, collaboration
CAWASA Executive Director Victor Poyotte earlier           project covering the history, development, objec-         and partnership.
this year attended an Inception Workshop on Man-           tives, components, and major outcomes.”                     In the final session, all the participating countries
agement (GEF CReW).                                          Each Country Representative made a short pre-           made presentations on their needs for Wastewater
  The workshop was organized by the Interagency            sentation on the current challenges facing waste-         Management and their expectations of the project.
Coordinating Group (IACG) comprising the Inter-            water management in his/her country. The pre-               This was followed by a summary of the main
American Development Bank (IDB) and the United             sentations also dealt with emerging issues, major         outputs of the meeting and a discussion on the way
Nations Environment Programme (UNEP) and took              concerns and opportunities for project interven-          forward. Of the thirteen (13) countries where CA-
place from 7th to 8th February 2012 at the Terra           tions.                                                    WASA member utilities operate only Antigua &
Nova Hotel in Kingston, Jamaica.                                                                                     Barbuda, Barbados, Saint Lucia and St. Vincent &
                                                             In the second session, Dr. Frederico Basanes, Di-
  The workshop brought together national service           visional Chief of IDB/WSA discussed the role of           the Grenadines have endorsed the CReW project to
providers and regulatory or enforcement agencies,          the Funders in dealing with the challenges facing         date.
regional associations such as CWWA and CAWA-               wastewater management in the region.
SA, the Ministries of Legal Affairs and the Attorney                                                                   As a result, the Antigua Public Utilities Author-
                                                             He was followed by Valerie Jenkinson and Don            ity (APUA), the Barbados Water Authority (BWA),
General Office.
                                                           Degan of World Water & Wastewater Solutions               the Saint Lucia Water & Sewerage Company (WAS-
  Also participating were representatives of region-       who made a presentation on Effective Utility Man-         CO) and the Central Water & Sewerage Authority
al training and certification institutions, private sec-   agement.                                                  (CWSA) are the member utilities likely to benefit
tor organizations, donor agencies and international        Don Degan also made a presentation on Biological          directly from project-related activities.
funding agencies.                                          Nutrient Removal.
  Addressing the opening ceremony were the                                                                             Since Antigua & Barbuda, Saint Lucia and St. Vin-
                                                             The first day closed with a panel discussion en-        cent & the Grenadines are not borrowing member
Country Representative for Jamaica, the Coordina-          titled “Reflections on Community Wastewater
tor for UNEP-CAR/RCU, the IDB INE/WSA and                                                                            countries of IDB none of the CAWASA member
                                                           Treatment, the IWCAM Experience.” The panelists           utilities were selected as pilots.
the GEF-SEC.                                               comprised Country Representatives from Bahamas,
  Robert Pickersgill, Jamaica’s Minister with re-          Saint Lucia and Tobago.                                     However, the CDB has given the assurance that it
sponsibility for Water, Climate Change and Envi-                                                                     will provide support member utilities like Antigua
                                                             The first session of the second day started with        Public Utilities Authority (APUA), the Saint Lucia
ronment, delivered the keynote address.                    Ms Forrest outlining details of each component of         Water & Sewerage Company (WASCO) and the
  In the first session, Ms Denise Forrest, Project         the project, the execution structure and the report-      Central Water & Sewerage Authority (CWSA) seek-
Coordinator for the GEF-CReW gave an idea of the           ing and communication mechanisms.                         ing to implement CReW project-related activities.
objectives of the meeting. She indicated that the            This was followed by presentations and discus-
meeting would address a number of key issues in-                                                                       In his presentation, the CAWASA Executive Di-
                                                           sions on the project, with a focus on Pilot Financing     rector outlined the products and services offered
cluding: Assisting all partners to fully understand
                                                           Mechanisms and First Generation Projects.                 by the CAWASA Secretariat and highlighted the
and take ownership of the project and discussing
the roles, functions, and responsibilities within the        A representative of the Project Executing Agency        potential capacity building areas for collaboration
project's decision-making structures, including re-        (PEA), from each pilot country shared information         with and support for the CReW Project.
porting and communication lines, and conflict reso-        on the status of their work, the functioning of the         Among the areas identified for partnership in-
lution mechanisms.                                         PFM and described in the First Generation Projects.       clude: wastewater legislation, regulations and pol-
  Ms Forrest also addressed “Presenting and re-              The presentation and discussion on another as-          icy reform; wastewater sector planning; regional
viewing first annual work plan and budget includ-          pect of the project dealt with reforms of Wastewa-        studies and surveys; professional training and certi-
ing measurable indicators, targets and their means         ter Management. A representative of UNEP-RCU              fication; regional networking; public education and
of verification” and gave an overview of the CReW          shared information on the project approach and            awareness building.



               CAWASA signs SSFA Agreement with UNEP
  A small-scale funding agreement            Protot pe Caribbean Regional Fund         Caribbean Region (WCR) – the LBS                Cartagena Convention and LBS
has been entered into between the            for Wastewater Management in the          Protocol and in particular Annex III            Protocol, pilot revolving financing
United Nations Environment Pro-              Wider Caribbean (GEF CReW).”              on Domestic Wastewater.                         mechanisms and their wastewater
gramme (UNEP) and CAWASA                                                                 The LBS Protocol is the third pro-            management eforms that can be


                                                                                       mentCaribDa Celebrates 80 years of Desalinationimplementation
                                                                                                                                       financing for the in Aruba
                                               This funding agreement particu-
to further the cause of Wastewater           larly addresses the UNEP-CAR/             tocol developed under the Conven-               subsequently established as feasible
management in the Wider Caribbe-             RCU Assessment and Management             tion for the Protection and Develop-            instruments to provide sustainable

                                                                                       The Caribbean Desalination Association (CaribDa) held its 2012 Annual Conference in June
an, UNEP is an International Inter-          of Environmental Pollution sub                   of the Marine Environment

                                                                                       in Aruba.
governmental organization estab-             programme (AMEP) of the UNEP-             of the Wider Caribbean (the Carta-              of environmentally sound and cost
lished by the General Assembly of            CAR/RCU.                                  gena Convention) for which UNEP-                effective wastewater management

                                                                                       An exhibition was also held as part of the meeting, which coincided with the 80th
the United Nations, and in this in-                                                    CAR/RCU serves as Secretariat.                  measures.
                                                                                       Anniversary of Water En Energiebedrijf Aruba NV (WEB).
                                               The AMEP sub-programme fo-
stance is represented by its Regional        cuses on measures to prevent, re-           The CReW Project for the Wider                  The three interlinked components

                                                                                       Global Environment Facility (GEF) theme ‘80 Years of Desalination Makes for One
                                                                                       The entire celebration took place under the
Coordinating Unit in Jamaica.                duce and control marine pollution         Caribbean was approved by the                   of the CReW Project are: Investment
  CAWASA, on the other hand, is              and to assist countries in the im-                                                        and Sustainable Financing; Re-
                                                                                       in December 2010.
                                                                                         The overall objective of discussed several pertinent issues, including
                                                                                       The business aspects of the meeting
one of the key regional stakeholders         plementation of the Protocol Con-         Happy Island’.                                  forms for Wastewater Management

                                                                                       project is and “in the context of and Management, Finance and Economics,
                                                                                       Technology to, Innovations, Planning the
for the Global Environment Facility-         cerning Pollution from Land-based                                                 this    and Communications, Outreach

                                                                                       Regulations and The Environment.
funded project entitled “Testing a           Sources and Activities in the Wider                                                       and Training.

                                                                                       Also discussed were Seawater Reverse Osmosis Applications, Desalination Using Green
                                                                                       Energy and Thermal Desalination.
CaribDa Celebrates 80 Years of Desalination in Aruba                                   CAWASA is a member of CaribDa.

  The Caribbean Desalination Association (CaribDa) held its 2012 Annual Con-
ference in June in Aruba.
  An exhibition was also held as part of the meeting, which coincided with the
80th Anniversary of Water En Energiebedrijf Aruba NV (WEB).
  The entire celebration took place under the theme ‘80 Years of Desalination
Makes for One Happy Island’.
  The business aspects of the meeting discussed several pertinent issues, in-
cluding Technology and Innovations, Planning and Management, Finance and
Economics, Regulations and The Environment.
  Also discussed were Seawater Reverse Osmosis Applications, Desalination Us-
ing Green Energy and Thermal Desalination. CAWASA is a member of CaribDa.
Page 6                                                                    e-Source                                      April to June 2012 | Vol. 4 No. 2




             RAIN WATER HARVESTING
  Trinidadian Landscape Architect Offers Rain
  Water Harvesting Solutions for the Caribbean
  A Trinidadian landscaper offers simple and better ways to harvest a precious resource
              that’s still being allowed to go to waste across the Caribbean.
   In a world where thousands              Land Images’ concept of water-
 still die daily through lack of         efficient landscaping design was
 access to water, the Caribbean          first presented last December to a
 is lucky to have, in abundance,         multi-lingual, tri-continental dis-
 both tap and rain water. As a           cussion forum in Guadeloupe,
 result, all territories can become      which looked at Caribbean land-
 self-sufficient in provision of         scaping issues generally, and spe-
 water. But that’s not the case          cifically at the French Caribbean
 (due to many reasons), result-          territories of Martinique and Gua-
 ing in a continuous search for          deloupe. St. Lucia and Trinidad &
 solutions, of which Rain Water          Tobago were among the islands
 Harvesting is only one of many.         participating.
   Selva Ann Edwards, a Trini-             Ms Edwards’ has since then
 dad & Tobago Landscaping Ar-            been developing and expanding
 chitect, has long been both seek-       her research and advocacy of rain-
 ing and offering solutions to           water harvesting as part of Carib-
 the region’s policy-makers and          bean landscaping.
 people., including “water-effi-           “We need to educate people as
 cient landscaping designs” that         to managing rain and storm water
 seek to marry the landscape and         at the residential level and how
 the abundant resource.                  we can effectively minimize the
   She explains, “We in the Carib-       run-off that leaves our property
 bean are lucky more than millions       during the rainy periods,” she ad-
 elsewhere, because we have tap          vocates.
 water right there all the time -- at      She notes that, “In Trinidad we
 home and throughout the com-            are adversely affected every year
 munity and the country. But the         during the rainy season by serious
 reality too is that Climate Change      flooding in many areas that have
 is resulting in increasingly worse      been attributed, in part, to poor
                                                                                        Selva Edwards is a Trinidadian landscape architect who
 droughts, such as we experienced        development practices.”                          advocates practical measures to promote Rain Water
 across the Caribbean in 2010, re-         Educating persons from the mi-                         Harvesting across the Caribbean.
 sulting in a crisis that led to water   cro level and upwards,” she says,
 shortages and institution of con-       “will create awareness and under-
 servation measures.”                    standing of poor choices made at
   Harvesting rain water is also         the macro level and downwards.”
 highly recommended by Ms Ed-              Says Ms Edwards, “Education is
 wards, whose company, Land              the key to understanding these is-      where Rain Water Harvesting is           watering gardens and lawns, in
 Images, advocates “designing            sues and how we can contribute to       being encouraged as a response to        toilets and for other non-drink-
 spaces with meaning.”                   change and this change we must          the increasing threat to Caribbean       ing uses.
   The Land Images Managing              pass on to the Caribbean’s chil-        water security posed by Climate            e-Source offers, with Ms Ed-
 Director advocate easy solu-            dren so that they can pass them on      Change and human habits.                 wards’ permission, a slightly
 tions like collecting rain water        to their children.”                       In some countries too, hotels          edited version of the paper
 from roofs to creating under-             Ms Edwards will be happy that         (St. Lucia’s Jamaican-owned Co-          she presented in Guadeloupe,
 water collection systems – and          her sort of ideas and recommenda-       conut Bay Resort in Vieux Fort in-       which has relevance for all Ca-
 even planting roof gardens or           tions are now starting to bear fruit    cluded) have already started har-        ribbean states – and indeed,
 rain gardens.                           in some territories (like St. Lucia),   vesting rain water for uses such as      everywhere it rains. (See Page 7)




 St. Lucia Offering Tax and Credit Incentives for Rainwater Harvesting
                                           CAWASA Executive Director             the natural resource and put it to       and their extent have not been
                                         Victor Poyotte has long advocated       use.                                     indicated officially, but consum-
                                         incentives to encourage rainwater         The Government announced in            ers and businesses have already
                                         harvesting across the Caribbean as      its May 8th Budget that, begin-          started considering how to best
                                         the region seeks to brace with and      ning July 2, 2012, it will offer a       make use of these encouraging in-
                                         overcome the challenges to water        two-year tax free concession for         centives.
                                         sources posed by Climate Change         importation of rainwater harvest-          The CAWASA Executive Direc-
                                         and human actions.                      ing equipment.                           tor and others across the region
                                           His hopes – and that of many            The government has also indi-          who support the harvesting of rain
                                         others of a similar persuasion --       cated it will – in the Third Quarter     water are hoping that other Carib-
                                         have been realized in one instance      of 2012 – offer a Tax Credit to com-     bean governments will follow St.
                                         to date, with the Government of         panies that retrofit their opera-        Lucia’s example and encourage
                                         St. Lucia indicating it will offer      tions to capture and use rainwater       the harvesting of this pure natural
CAWASA Executive Director                Tax Free concessions to encourage       for non-essential operations.            resources for as many uses as pos-
    Victor Poyotte                       citizens and businesses to capture        The full details of the incentives     sible.
April to June 2012 | Vol. 4 No. 2                                        e-Source                                              Page 7




             RAIN WATER HARVESTING
     Rainwater Harvesting for Method
                        Collection
   Efficient Landscape Designs
By Selva Edwards, Landscape Architect                                            Install guttering that will collect and channel rain wate
  The only solution provided to
home owners to manage storm
                                        lection site. It could be this simple.
                                        On larger properties, water can be
                                                                                            Collection Methods
water on their property is to build     channelled into a pond and then
concrete drains that transport their    used for landscape maintenance
water off their site into communi-      or used in the household for laun-
ty drains that are many times not       dry and sanitary reasons. This
equipped to deal with the extra         may be a bit more challenging, but
runoff.                                 attainable.
  To make sure our water resourc-       Green Roofs
es are available for future gen-          If you’re building a new dwell-
erations, we need to make water
conservation the basis of how we
                                        ing, consider constructing a Green
                                        Roof, which consists of a thin layer
                                                                                      1
use water in our homes and in our       of soil planted with drought-re-           Above ground
yards and gardens.                      sistant plant species. This type of
Additionally, we need to be care-       roof can be used on existing flat          collection system
ful what pollutants, such as pesti-     roofs, as well as on sloped roofs. A
cides, detergents or sewage, we let
enter our water resources.
                                        Green Roof enables you to reduce
                                        the number of roof drains that you
                                                                                                       Collection Methods
Once water resources are contami-       have; and in some cases, it can also
nated, they can be unfit for drink-     completely eliminate them.
ing
                                        Other water saving measures:
Harvesting Storm Water
                                        •	 Leave lawn clippings to break-                                      It could be this simple
  Sources of Storm Water on your           down. (This adds nutrients and
property include run-off from your         retains moisture in the soil.)
roof and other structures that may      •	 Compost your yard trimmings
be on your property. Water from            and fruit and vegetable waste.
rain falling directly on to your           (A great soil conditioner that
property is also a free and constant       gradually releases nutrients to
source. Therefore, harvest your            your landscaped areas.)
water. Save it and use it.              •	 Fix leaking waterlines
Water Wise Measures                     Pass it on
  These include harvesting rain-
water; using permeable or semi-
permeable materials on your prop-
                                          Water conservation at home is
                                        one of the easiest measures to put            2
                                        in place and saving water should           In ground
erty to increase infiltration and       become part of everyday family
assist in ground water recharge;        habits. Teach your kids, who will          collection system
using native and drought resistant      teach their kids, until such mea-
plants; reducing lawn areas; in-        sures become commonplace.
stalling rain gardens and earthen         Some measures to encourage
swales; and, for new construction,      your citizens to harvest rainwater
installing a Green Roof where pos-
sible. (To be explained later…)         •	 Educate all segments of the pop-
                                           ulation from elementary schools
Calculating Storm Water runoff             to persons in the workplace;
off your Roof                           •	 Make it part of the Town and
  If you have 1,000 square feet of
roof on your house and it rains just
                                           Country requirement to include
                                           rainwater harvesting structures           Underground Collection
1 inch, you can collect 600 gallons        in all plans submitted for ap-               Underground Collection System
of water to be used in your gar-
den, for washing your car, or just
                                           proval;
                                        •	 Strive towards the position of                    System
for drop irrigation around your            mandatory rainwater harvest-
property. So, if you have 2,500            ing for buildings over a speci-
square feet of roof available for          fied square footage;
water catchment, and a single inch      •	 Tax free and tax credit incen-
of rain falls one day, 2,500 X 0.6 =       tives to residents and business
1,500 gallons of water that can be         owners implementing water
harvested for future use…from              harvesting systems on their
only one inch of rainfall!                 properties;
  Of a roof area of 1.000 sq. ft,       •	 Easy access to information and
1,000 X 0.6 x 68.9 = 41, 340 gallons       the hardware necessary to in-
of water can be harvested                  stall the systems; (Demonstra-
                                           tion systems could be put in            Underground
This water, from your roof area
                                           place to supply the public with         collection system
alone, would be lost to your off-
site storm water drains if it’s not        the necessary information.)
harvested.                              •	 Start by providing rain water
                                           harvesting systems to a few ex-
Collection Methods                         isting public buildings (eg. Com-
  Install guttering that will collect      munity Centres, Hospitals) and
and channel rain water into a col-         to a new public developments.
Page 8                                                                     e-Source                                     April to June 2012 | Vol. 4 No. 2



  Water Conservation Should Be A Daily Practice
   St. Lucia’s Water and Sewerage Com-               imize wastage to ensure there was an adequate         weather pattern earlier this year, with heavy
 pany (WASCO) has appealed to the public             supply for all users. They implored all residents     rains arriving before the annual rainy season,
 to be very conservative in the use of water,        “to refrain from the use of watering lawns,           resulting in the Roseau Dam being restored to
 as the effects of the dry season impacted           washing cars using hoses, and other wasteful          safe water levels earlier than expected.
 negatively on the company’s ability to              practices.”                                             However, WASCO continues to advocate
 maintain the current water supply level to            However, as unpredictable as Climate Change         water safety and conservation as a permanent
 customers. And, even though water levels            can be, there were some sudden shifts in the          practice and not only during droughts.
 have returned, the company is still advo-
 cating conservation as a daily practice and
 not only in times of drought.
   A sudden reduction in rainfall earlier in
 the year affected the supply of water from
 some of the sources, leaving most in the
 south with adequate reserves, while others
 -- such as Bouton, Delcer and the Dennery
 Valley, were also affected. As such, a ra-
 tioning programme was implemented.
   The supply in the north comes primarily
 from the John Compton Dam and the Hill
 20 Treatment plant. However, the storage
 capacity of the Dam had been compro-
 mised significantly, due to the extreme
 level of siltation since the passage of Hur-
 ricane Tomas.
   The base flow entering the Dam was
 much less than the normal volume re-
 quired for treatment and distribution to
 customers. Consequently, the reduced
 storage limited the company’s ability to
 maintain normal supply levels and a ra-
 tioning regime had to be implemented in
 all communities in the north of the island.
 These included, Bexon and environs, Ro-
 seau and environs, Castries and environs,
 and as far north as Cap Estate.                                       This has been an age old practice that preceded pipes and
   WASCO appealed to customers to im-                                potable water systems. Now it's being encouraged -- more than
 plement conservation techniques and min-                           ever -- as one of several means of securing the very source of life.




                          Water Conservation Guide
   Water Conservation reduces energy, water bills, and wear on the water          14.	 Be aware of and follow all water conservation tips as they will go a
 distribution system. Conserve as much water as possible – contribute to               long way in helping not only yourself but others in the community.
 an improvement in the supply for all.                                                 You need to observe good water use rules. Every drop counts.
                                                                                  15.	 Encourage your employer to promote water conservation in the work-
 DOs                                                                                   place. Suggest that water conservation be put in employee orientation
 1.	 Make sure your taps don’t drip. A dripping tap can waste two (2) gal-             and training programmes.
      lons of water every hour.                                                   16.	 Report all significant water losses (broken pipes, open hydrants, over-
 2.	 Check your toilets for leaks. Put a little dye in the tank and if colour          flowing tanks, etc.) to the property owner or WASCO.
      shows in the bowl without flushing, there’s a leak. Fixing it now will      17.	 Conserve water because it is the right thing to do. Don’t waste water
      save money later because a leaking toilet can waste up to 40,000 gal-            just because someone is footing the bill, such as when you are staying
      lons of water in six (6) months.                                                 at a friend, a relative, a guest house or even a hotel.
 3.	 Place two (2) half-gallon plastic bottles filled with water in your toilet   18.	 When doing laundry, match the water level to the size of the load.
      tank. This reduces the amount of water needed for flushing from five
                                                                                  19.	 Teach your children to turn off faucets tightly after each use.
      (5) to four (4) gallons per flush.
                                                                                  20.	 Soak pots and pans instead of letting the water run while you scrape
 4.	 Wash dishes in a basin of water rather than under a running tap.
                                                                                       them clean.
 5.	 Use a bucket instead of a hose to wash cars and water plants.
                                                                                  21.	 Share water conservation tips with friends and neighbours.
 6.	 Take short showers instead of long ones.
 7.	 Install water conservation devices for your sinks, toilets and showers.      DONT’s
      They reduce flow by at least 25% with no loss of convenience.
                                                                                  1.	 DO NOT leave the shower running when soaping or scrubbing.
 8.	 Reuse sink and laundry water (grey water) to water plants.
 9.	 Water your plants in the evening when there is less evaporation.             2.	 DO NOT let water run in the sink while shaving, brushing your
                                                                                      teeth or lathering your face and hands. This wastes water and
 10.	 Build or install a water tank for catchment and storage and use gut-
                                                                                  	 money.
      tering to catch rainwater from the roof. Please contact WASCO for
      information on water treatment.                                             3.	 DO NOT use running water to thaw meat or other frozen foods. De-
 11.	 Check your water metre when there is a supply and no water is being             frost food overnight in the refrigerator or use the defrost setting on
      used. If the reading changes – you have a leak. Have it fixed!                  your microwave.
 12.	 If you have a pump at home, check your pump periodically. Listen to         4.	 AVOID flushing the toilet unnecessarily. Dispose of tissue, insets and
      hear if the pump kicks on and off while water is NOT being used. If it          other similar waste in the trash rather than the toilet.
      does, you have a leak. Find it and repair it!                               5.	 DO NOT leave a container under an open tap to collect water and
 13.	 Avoid flushing the toilet, unnecessarily. Dispose of tissue, insects and        leave it unattended.
      other similar waste in the trash rather than in the toilet.

                                                      Water is life! Conserve it!
April to June 2012 | Vol. 4 No. 2                                          e-Source                                                              Page 9


                            Water Safety After A Storm –
         Your Main Concern!




                                                                                                Water is life, but during and after a storm or hurricane,
                                                                                                      it can kill if not properly treated and used.

  After a storm utilities may have      of water (four drops if the water is
become disrupted.         Electricity   cloudy), stir and let stand for thir-
may be disconnected and water           ty minutes. If the water does not
mains would have been shut off.         smell or taste of chlorine at that
Be careful about the water you use      point add another two drops and
as it may have been contaminated        let stand for fifteen minutes.
by overflowing sewerage systems           PURIFICATION TABLETS re-
or other bacteria. After a disaster     lease chlorine and iodine into the
more people die because of us-          water. They are inexpensive and
ing contaminated water sources.         are available at most sporting
The following are three purifica-       goods stores and some drug stores
tion methods, all of which kill mi-     but always buy them in good time,
crobes:                                 try to plan ahead. Follow the pack-
  BOILING is the safest way to          age directions. Usually one tablet
purify water. Bring water to a          is enough for one quart of water.
rolling boil for ten minutes, keep-     Double the dose for cloudy water.
ing in mind that some water will          Your hot water heater is an-
evaporate. Of course, let cool be-      other source of usable water. The
fore drinking. Boiled water will        hot water heater should be shut
taste better if you put oxygen back     off, the inlet valve closed and
into it. Do this by pouring water       drained of sediment (until water
back and forth between two clean        heater runs clear) and then refilled
containers. This also will improve      (opening inlet valve again). If you
the taste of stored water.              use this source of water and your
  CHLORINATTION uses pure,              electricity is off, turn off the circuit
unscented, liquid chlorine bleach       breaker so the heating elements                        Drinking contaminated water after a hurricane or storm
to kill microorganisms in water.        don’t burn out when power is re-                                    can be harmful, even fatal.
Add two drops of bleach per quart       stored.




              Managing Soil Water in a Drier Caribbean
     The Caribbean Agricultural Research and Development Institute                 Agricultural Station, to encourage local farmers and related enti-
   (CARDI) continues to advocate proper soil and water practices, if the           ties to better understand the intricacies of the Climate Change
   region is to survive the challenges of Climate Change.                          challenge.
     Professor Nazeer Ahmad, Professor Emeritus of Soil Science                      Professor Ahmad’s lecture was entitled “Managing Soil Water in a
   at the University of the West Indies (UWI), presented a lecture                 Drier Caribbean” and it sought to examine the relationship between
   in St. Lucia on June 20th 2012 at the Orchid Garden of the Union                Climate Change and Agricultural Development.
Page 10                                                            e-Source                                April to June 2012 | Vol. 4 No. 2



                                                                                                Record US heat
    More Expenditure                                                                            wave kills dozens
    on Water Supply,                                                                               as millions
                                                                                                appreciate value
   Drainage and Slope                                                                               of water!
       Stabilization




                                                                                                 Visitors to the White House complained
                                                                                                about the intolerable heat in the US capital.

                                                                                                  Americans came to value the importance of
                                                                                                water in a very costly way at the beginning of
                                                                                                July, after at least 42 people died in a heat wave
                                                                                                that brought soaring temperatures to a dozen
                                                                                                US states, stretching from the Midwest to the
                                                                                                East Coast.
                                                                                                  Crops shrivelled and roads and railway lines
                                                                                                buckled in the heat as hundreds of records fell
                                                                                                across the affected area. Many homes in the
                                                                                                region were left without power after storms a
                                                                                                week earlier and many of the deaths were of
                                                                                                elderly people stuck in homes without air con-
                                                                                                ditioning because of the outages.
                                                                                                  A four-month-old girl died after being left
                                                                                                in a car for "an extended period" outside her
                                                                                                home in Greenfield, Indiana.
                                                                                                  On July 6 temperatures reached 105F (41C)
                                                                                                in Washington DC and 107F (42C) in St Louis,
                        WASCO's water treatment is back in order,                               Missouri.
                        thanks to additional government expenditure.                              "It's hotter than hell," tourist John Ghio, visit-
                                                                                                ing the White House, said.
                                                                                                  Hundreds of thousands of people in West
   The Government of St. Lucia has announced new expenditures on rehabilitation of the          Virginia, Virginia, Ohio, New Jersey, Maryland
 island’s water infrastructure.                                                                 and Indiana were still enduring power outages
   Water (Public Utilities) Minister Dr James Fletcher says government allocated $15.26 mil-    caused by storms that swept through the area
 lion for new water supply designs for the Mabouya Valley on the East Coast, as well as for     one week earlier.
 rehabilitation of the Roseau and Vannard intakes, all with a favourable grant from Japan.        Officials in Chicago also cancelled summer
   In addition, Dr Fletcher says, some $8 million has been allocated for slope stabilization,   schools classes in 21 buildings without air con-
 while $900,000 and $480,000 have been allocated for drainage works in Canaries and Anse La     ditioning because of the heat and several cities
 Raye villages, respectively, on the island’s West Coast.                                       opened cooling centres and extended opening
                                                                                                hours for public swimming pools.
April to June 2012 | Vol. 4 No. 2                                      e-Source                                                                Page 11



    Another Amnesty for Water Bill Defaulters
   Tens of thousands of delinquent water con-
 sumers in St. Lucia are having a second chance
 to make things right with the island’s water
 company and start paying up their outstand-
 ing water bills.
   The island has some 60,168 registered water
 consumers, of which only 16,454 are active.
 In 1999, the then administration wiped off all
 arrears and invited the delinquent customers
 to pay up, but they apparently didn’t take the
 offer.
   Total debts for disconnections currently
 amount to $14.66 million, of which $10.26 mil-
 lion are owed by consumers in the more pop-
 ulous North of the island; and $4.4 million is
 owed by Southern customers.
   Effective July 1st 2012, the government is
 offering a one-year amnesty that will affect
 three sets of customers: Those with illegal
 connections and existing accounts with WAS-
 CO, those with illegal connections and no          The payments counter at WASCO's Castries headquarters only comes alive after
 accounts, and those being charged for water       monthly disconnections of defaulting customers, many of whom spend more money
 they infrequently receive.                                       buying bottled water than paying their water bills.




               Amnesty: Yes or No?
             Two views on Amnesty for
            defaulting water consumers


                        AMNESTY FOR WATER BILL DEFAULTERS

                                    Yes q                                          |                         No q

                         Place your X in the column of your choice




   Amnesty for water bill defaulters is seen by    tinue to steal or not to pay.                        squatting area they were removed from.
 some Caribbean governments and utility bod-         They point too to other sorts of amnesty that        Electricity and telephone users argue that
 ies as a means of encouraging wayward cus-        haven’t worked as well as intended. For exam-        there’s no amnesty for them or no encourage-
 tomers to pay-up and start doing it right. But                                                         ment for being good paying customers.
                                                   ple, some countries offer amnesty and reward for
 there are also dissenting views.
                                                   surrender of illegal weapons, only to find crimi-      They argue that the millions being written
   Electricity consumers, for example, claim       nals taking advantage of the amnesty for mon-        off can go a long way to help improve the state
 there’s a lack of equity in cases where water     etary gain, supplying defective weapons that are     of water utilitie. But the utilities concerned
 defaulters are offered amnesty, but electricity
                                                   recycled in and out of the armory.                   argue that collection has proven to be hardly
 consumers get disconnected for one outstand-
                                                     Some countries have also offered amnesty to        possible in most cases and writing the uncol-
 ing bill.
                                                   illegal squatters by offering land elsewhere, only   lectable debts off the books may be the easiest
   Many of the dissenters are of the view that
                                                   to see the relocated persons return to the very      way to make a fresh start.
 amnesty encourages water defaulters to con-
Page 12                                                                        e-Source                                             April to June 2012 | Vol. 4 No. 2


   Towards a Model Water Sector Act for the OECS
   Reducing the Risks to Human and Natural Assets Resulting from Climate Change
  The OECS Secretariat, through its         states of the OECS.                         will increase, causing more widespread         of national adaptation strategies.
Environment and Sustainable Develop-          All water and sewerage utilities of       damage than ever before. Such sce-               A consultancy has been offered to
ment Unit (ESDU), in partnership with       member states are government owned          narios will inevitably impose stresses         undertake work towards creating an
the United States Agency for Interna-       and operate as a government depart-         on utilities to deliver services and their     enabling environment for the OECS by
tional Development (USAID) is imple-        ment, or a statutory authority. It is       failure to overcome these challenges           formulating a draft OECS Regional Wa-
menting an OECS project aimed at “Re-       evident that the OECS states Water          will, in turn, negatively impact the vital     ter Policy and Model Act to be utilized
ducing the Risks to Human and Natural                                                   agriculture and tourism sectors.               by each Participating Member State
                                            and Sewerage Utilities operate within
Assets Resulting from Climate Change”                                                     More frequent and extreme droughts           (PMS) to facilitate adaptation to climate
                                            similar geophysical, fiscal and socioeco-
(RRACC).                                                                                will also be a feature of Caribbean            change.
                                            nomic environments throughout and
  Over the years, the OECS member-          are therefore faced with like challenges.   weather, notwithstanding the greater             The consultant will review all rel-
countries have created pivotal institu-                                                 periods of heavier precipitation. The          evant documents which should include
                                              With respect to policy and legisla-
tions that have provided for regional                                                   impacts of such drought conditions will        Water and Sewerage Acts and Water
                                            tion, the main challenge facing the wa-
stability and socio-economic advance-                                                   contribute to the challenges imposed by        Policies; plans relevant to Water Sup-
                                            ter and wastewater sector is the absence
ment. However, climate change im-                                                       Climate Change.                                ply, Sewerage Treatment and Climate
                                            of an enabling environment from which
pacts will have serious deleterious                                                       Policy and legislation composed and          Change.
                                            member utilities can operate to become
environmental, social and economic                                                      implemented to empower utilities to
                                            viable.                                                                                      Also to be reviewed will be Water
consequences for member states.                                                         protect preserve and conserve resourc-
                                              When compared to the electricity and                                                     and Sewage Commission Acts; River,
  The impact on small islands has been                                                  es to maintain and sustain the services        Water Ways, Ponds, Lakes and other
                                            telecommunications sectors, it is quite
explored by many scientists and in gen-                                                 they provide will strengthen these en-         Water Bodies Acts and or Policies; For-
                                            clear that the water and sewerage utili-
eral it is forecasted that sea level rise                                               tities’ resilience to climate change and       estry Reserve and Land Development
will lead to greater coastal flooding and   ties do not at the moment operate with-     variability.
                                            in an environment that offers them the                                                     Acts and/or Policies; Farming and Ir-
damage to shorelines and infrastructure                                                   Given the deficiencies of the existing       rigation Policies; Queen’s Chain and
from storm surge, erosion and threats to    opportunity to mobilize the resources
                                            needed to be efficient and effective.       respective water policies and water Acts       Coastal Acts and/or Policies; Waste-
livelihoods.                                                                            and the absence of a regional policy and       water, Effluent and Outfall Guidelines;
  The region is already experiencing          Further, the respective policies and      legislative instrument and the expected        Land easement and Water Bodies buffer
the effects with warmer seas, changes       legislative instruments are lacking, par-   impacts of Climate Change, the OECS            zones Policies and Water Abstraction
in weather patterns, which affect water-    ticularly with respect to matters relat-    member states recognize the need to            Licenses Papers/Policies.
sheds and water resources, and the in-      ing to Climate Change and Variability       improve systems and implement ap-                The Consultant will also review
vasion of non-native species is already     -- a situation which compounds their        propriate all-encompassing harmoni-            project documents relating to climate
creating serious problems on islands.       limitations compromising their ability      ous policy and legislation; the States         change projects, including: Caribbean
                                            to build resilience to withstand Climate    need to ensure that policies, legislation
  Small island states like the OECS                                                                                                    Planning for Adaptation to Climate
                                            Change.                                     and regulations incorporate clauses to
countries account for less than 1% of                                                                                                  Change (CPACC) Project; Adaptation
global greenhouse gas (GHG) emis-             The countries anticipate that rising      facilitate adaptation to climate change        to Climate Change in the Caribbean
sions and understandably are among          sea levels will lead to more salt wa-       and build resilience to enable coping          (ACCC); Mainstreaming for Adapta-
the most vulnerable to the potential        ter intrusions into ground water such       with impacts.                                  tion to Climate Change (MACC) Proj-
adverse effects of Climate Change and       as aquifers that supply fresh water,          The RRACC project seeks to build             ects; Special Programme on Adaptation
sea-level rise. Therefore, maintaining      a resource that is already reduced in       the enabling environment for reduc-            to Climate Change (SPACC); Pilot Pro-
stable economies and providing for          supply.                                     ing vulnerability to climate change by         gramme for Climate Resilience (PPCR)
economic development will constitute          The Islands have been warned that         improving the regulatory (institutional        and Plans for Water and Sewerage
the most critical concern for the island-   the frequency and intensity of storms       and operational) framework in support          Utilities




      By Mervin Engeliste

        Every drop of Water is important.                  in liquid, solid and gaseous states; they all can           your country, stand up for WATER.
      Water (H2O) is the most copious com-                 be transformed from state to state through vari-              It is therefore easy to understand how im-
      pound on earth’s surface, it covers about            ous processes.                                              portant water is to life. Some suggestions to
      70% and the other 30% is land mass. Of                 Water and Food Security: Water is impor-                  conserve water or reduce pollution of our
      the 70%, only 2.5% IS FRESH WATER,                   tant in order for us to gain food. The only living          rivers are as follows: farmers may use drip
      WHILE THE REMAINDER IS SALT WA-                      thing on earth that makes its own food is plants            line irrigation systems on their farms; farm-
      TER. NEARLY 70% OF THE FRESHWA-                      through the process of photosynthesis. In order             ers may adapt to the use of mulching since
      TER AVAILABLE IS FROZEN IN THE                       for plants to make their own food they need WA-             it retains and conserves soil moisture; using
      ICE CAPS OF Antarctica and Greenland,                TER and carbon dioxide. Therefore in order for              zero and/or minimum tillage is a good strat-
      while most of the remainder is inacces-              a country to have enough food for its population            egy to prevent soil erosion, especially on the
      sible to humans since it is present as soil          there must be sufficient amounts of water in that           hillsides; installing rain barrels for the use of
      moisture or lies in deep underground                 region. Plants are the primary source of energy             watering gardens and washing cars; avoid
      aquifers. Less than 1% of the freshwater             (food) for every living organism. Our country               washing of vehicles in rivers; recycling of
      on the earth’s surface is accessible for di-         without water is a country or region without food           water; and reduce the amount of time spend
      rect human uses. In nature, water exists             and more-so without health people. Stand up for             in showers per day.

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Cawasa newsletter 2nd quarter 2012

  • 1. Caribbean Water and Sewage Association Inc. April to June 2012 | Vol. 4 No. 2 Collection Methods Collection Methods Rain is as constant as sun in the Caribbean, but how much do we make use of rain water? A Trinidadian landscape architect offers solutions on how to harness and make good use of rain water anywhere in the Caribbean -- and, indeed, anywhere it rains. (See Centre Pages 6 and 7) In ground collection system In ground collection system CDB Hosts Regional Water Sector Review Workshop   The Caribbean Development Information Matrix, both by consul-   Given the importance of the wa- Bank (CDB) on May 18th hosted tants, Cole Engineering. ter sector to regional development, it a special workshop to discuss an   Country Issues and Challenges were is imperative that appropriate public ongoing assessment of the Carib- discussed in Group Sessions before policies and strategies be developed bean’s water sector. Cole Engineering returned for a pre- and implemented in a timely manner   The meeting was attended sentation on “The Way Forward.” to mitigate and adapt to these changes. by water sector delegates from There are clear opportunities for in-   The workshop was spurred by across the region, who were wel- creased investment in the region’s wa- several developments regarding the comed to Barbados by L. O’Reilly ter sector. availability of fresh water resources, Lewis, Operations Officer at the which is critical to the sustenance of   The CDB recently approved financ- CDB’s Economic Infrastructure life and to human and economic de- ing of a consultancy to conduct an Division. velopment. assessment of the state of the Water   Opening Remarks were deliv- Sector (WS) in its Borrowing Member   In the Caribbean, where many coun- ered by Ms. Tessa Williams Robert- Countries (BMCs). tries are classified as “water­ tressed”, s son, Director of the CDB’s Projects   The proposed study will evaluate there are significant challenges facing Department. and rationalise the major development the sector. These include: over-staffing   There was also a special presen- challenges currently facing Water Sec- of water supply companies; high levels tation on World Bank Perspectives tors in the Caribbean, in the context of of water losses; inadequate tariffs; ag- on the Water Sector, by Ms. Julia ing infrastructure; inadequate capital the potential future role of CDB. Bucknall, who is the Sector Man-   It is envisaged that the output of the Victor Poyotte investment; lack of regulation of the ager for Water at the World Bank sector; and inadequate institutional ar- consultancy will present up­ o-date in- t Executive Director, Global Water Unit. rangement for effective integrated wa- formation, analyses and recommenda- CAWASA Inc   A presentation on Climate ter resource management. tions, which will aid in CDB’s strategic Change Adaptation in the Water   These challenges are likely to be ex- planning for its interventions in Water   The CDB said it organized the sector was also presented by Dr. acerbated by risks associated with cli- Sectors. workshop to sensitize key stake- Ulric Trotz, Senior Science Adviser mate change and variability. In partic-   Part of the consultants’ scope of works holders to the goals of the pro- to Caricom at the Climate Change ular, the poorest and most vulnerable will require the gathering information posed Water Sector Review, and Centre. people, whose livelihoods are critically from each participating country. This to garner suggestions and sup-   The workshop’s opening cer- linked to access to water resources, will will be done through a combination of port. The CAWASA was repre- emony also heard an Overview of be most affected, negatively impacting country visits, interviews and informa- sented by Executive Director Vic- the Consultancy, as well as a Draft poverty reduction efforts. tion surveys. tor Poyotte. In this Issue Rain and Water Page 2 Heat Wave Makes Water a Hot Topic Page 10 Secretariat News Pages 2, 3, 4 and 5 Should Water Bill Defaulters Get Amnesty? Page 11 CaribDa Celebrates 80 Years of Desalination Page 5 Water and Food Security Page 12 Water Conservation Advice and Guide Page 7 Towards a Model OECS Water Act See Back Page
  • 2. Page 2 e-Source April to June 2012 | Vol. 4 No. 2 CAWASA Secretariat News NAWASA Completes Supervisory EDITORIAL Management Training Modules Rain and   Executive Director Victor Poyotte conducted Modules 111 of the Supervisory Management Training series for staff of NAWASA in Grenada. Arrangements for Industrial Relations; Legal Instruments Governing Industrial Relations; the Role and Interest of National, Regional and In- Water   The course, which focussed on Industrial Rela- ternational Stakeholders; and Social Dialogue on tions Practice, was conducted from Tuesday, 29th Outsourcing. to Wednesday, 30th May 2012.   Also discussed were: Compassionate/Paterni-   A total of 30 Supervisors from T&D, P&Q, ty Leave or Minimum Wage; Assessment of Work Rules on Compensation and Rights/Responsibil- (Two Caribbean Constants) PD&C and Finance Departments were down to ities ; Mini-Collective Bargaining Simulation on attend the training. However, only 25 Supervi- a Pension Plan and Health & Safety Policy; Con- sors actually participated. tents of Collective Agreements between NAWA-   This issue of e-Source arrives with the con-   Topics covered in the workshop included: SA, TAWU and PWA; and Grievance Handling tinuing climatic change that has been visit- Theoretical Perspectives on Industrial Relations: and Dispute Resolution through Third Party In- ing the Caribbean and the rest of the world Conflict, Unitary or System theory; Institutional tervention. lately. The annual Rainy Season is here and the yearly Hurricane Season is here again – and again, earlier than usual. Tropical Storms have started coming in from the Atlantic once Water Authority-Cayman Implements New more and Emergency networks are again warning all across the Caribbean to take heed and act early to save lives and protect people Customer Relationship Billing System and property. But with all this surge of tropi- cal storm activity comes one constant: rain. And with that one constant comes that other inevitable and natural one: water.   We’ve known water all our lives and we’ve come to learn and accept that we just can’t do without it. But we still haven’t fully learned or understood, far less act to fully gather, save and use the abundance of water in the Caribbean.   Unlike those unfortunate parts of the world where people die from thirst, we have more deaths from drowning – whether in swim- ming pools or in the sea. Where others suf- fer parched lips and walk miles in search of a drink of water, we in the Caribbean seek and find excuses not to pay our water bills.   But that is not to say that all is gone and the day is done. Fortunately, there are organi- WAC Representative dealing with a customer zations and persons, companies and utilities, experts and consultants, on every Caribbean island, in each territory, who are aware of   The management of the Cayman Islands Water troduce a new bill format that will be much more the challenges and ready to take opportuni- Authority (Water Authority – Cayman) is always useful and informative for our customers, includ- ties and offer informed advice to decision- striving to find ways to improve the standard of ing a consumption chart showing historical us- makers regarding harnessing and harvesting, service provided to our customers. age; Bank payment importing capabilities allow conserving and efficiently using this essential   The development of a new Customer Relation- for the importing of payment files received daily source and resource. ship Billing System provides improvements in from the banks allowing the payment amount   In this issue, e-Source offers a special feature multiple ways. to be directly applied to the relevant customer on Rain Water Harvesting, which is quickly be-   Being able to provide internet based services rather than the manual input of each transaction. coming a recognized need by water stakehold- such as online payment, e-billing and online ac-   These are just some of the highlights of the ers in the public and private sectors. We specifi- count access to customers were the top priorities new system and all customers are urged to take cally highlight a presentation on the issue by a of the project, however, addressing internal pro- advantage of the benefits offered by these new Trinidadian landscape architect at a recent inter- cesses was also a consideration. features. national landscape conference in Guadeloupe. last December, organized by the French Admin-   For example the new system includes: A wire-   The Water Authority was established in 1983 istration and the Guadeloupe Regional Council. less work order module which allows meter as a statutory body responsible for supplying Incentives are also now being offered for rain- readers to receive service requests electronically wholesome and affordable drinking water to the water harvesting in one state – something CA- in the field creating a much more efficient and people of the Cayman Islands. WASA has for some time been promoting. effective process; Cashiers will be able to use a   It is also responsible for the proper treatment   In this issue, e-Source also offers Secretariat barcode scanner to scan the barcode printed on of wastewater and for the protection of the fresh News from activities by member-utilities in the bills allowing automatic retrieval of the cus- groundwater lenses that exist throughout the is- Aruba, Barbados, The Cayman Islands, Grena- tomer bill information during the cashiering pro- lands. For more information about the Water Au- da, St. Kitts and Nevis, St. Lucia and the OECS cess; Flexible bill formatting has enabled us to in- thority Cayman, visit www.waterauthority.ky. region. We also report in this issue on two re- cent annual regional Environmental and Desal- And the lucky ination meetings and a major Caribbean Water Sector Review, as well as on matters relating to Water and Food security, Conservation Tips winner is… and Tips on Water Safety After a Storm.   We have once again sought to reflect, in liv- ing colour, the work that CAWASA is doing, through and with its affiliates, across the Ca-   During the recent 6th Caribbean Environ- ribbean. We encourage CAWASA member- mental Forum and Expo in St. Kitts and Nev- utilities and related entities to continue to is NAWASA (Grenada) made an extra con- provide information to the Secretariat for in- tribution of a Spice Basket as a prize for the clusion in our quarterly issues of e-Source and first visitor to its booth, which was won by sincerely thank those who continue to update lucky Ms Lavern Byron from St Kitts, seen in the Secretariat on their activities. photo receiving her prize. (More on Page 3)   Now, read and enjoy!
  • 3. April to June 2012 | Vol. 4 No. 2 e-Source Page 3 CAWASA Secretariat News CAWASA participated in 6th Caribbean Environmental Forum and Expo in St. Kitts CAWASA’s booth at the St. Kitts Expo. Visitors at CAWASA’s booth.   The Caribbean Water & Sewerage Association   CAWASA shared a booth at the Exhibition   CAWASA and Member Utilities had on dis- Inc (CAWASA) participated in the 6th Caribbean with eight member water utilities: Antigua Pub- play posters, flyers, brochures and parapherna- Environmental Forum and Exhibition, held at the lic Utilities Authority, Central Water & Sewerage lia. Videos presentations from the utilities were Marriott Hotel in St Kitts from May 21-25, 2012. Authority, St Vincent & the Grenadines, Domi- the highlight of the CAWASA booth as it drew   CAWASA was represented by the Executive nica Water & Sewerage Authority, Montserrat many visitors to that section. Director, Victor Poyotte, who participated in Utilities Limited, National Water & Sewerage   NAWASA, Grenada made an extra contribu- various sessions and also chaired a session at the Authority (Grenada), Nevis Water Department, tion of a Spice Basket which was used as a prize Water Safety Planning Workshop, while the Pro- gramme Officer, Suzanne Joseph, managed the Water Services Department of St Kitts and Water for the first visitor to the booth, which was won CAWASA Exhibition Booth. & Sewerage Company (WASCO) of St Lucia. by Ms Lavern Byron from St Kitts. NAWASA launches Customer Service Charter   According to Raelene Lazarus, the company’s and safe disposal of waste water, in a viable communications manager, the launch was held and efficient manner” as espoused by their at the main office on the Carenage and was at- mission statement. This refers to technical ser- tended by a gathering that included the island’s vices as well as administrative functions and Permanent Secretary in the Ministry of Works, also provides customers with guidance about Physical Development and Public Utilities Mr. Ja- their role in the process. van Williams; NAWASA’s Board Directors, Man-   General Manager, Christopher Husbands agement Team and Staff, as well as a cross section expressed satisfaction that the launch and of customers and the media. implementation of the Charter cemented the   Says Ms Lazarus, “The gathering was ad- gravity with which the NAWASA team ap- dressed by the Permanent Secretary, NAWASA’s plied Chairman and the General Manager, who, in   themselves to the 2012 Business Plan Theme their various remarks, chronicled the organisa- of “Committing to distinctive quality and Im- tion’s development over the years to show the proved Customer Care”. steady advancement which led to today’s event.   “We know and understand that the journey   Chairman Terrence Smith explained that a short has only just begun and that it is a process term objective of the organisation is to “provide of continuous learning and improvement. I a high quality customer experience comparable am proud to be part of team that has taken with international benchmarks and standards for on this challenge and we expect multiple ben- Christopher Husbands, the water sector.” efits for all stakeholders involved,” said Mr General Manager, NAWASA, Grenada   The implementation of the Customer Service Husbands.   Grenada’s National Water and Sewerage Charter sets the bar for this achievement by the   Ms Lazarus says, “Customers may pick up Authority (NAWASA) has taken yet another organisation in 2014. their copy of NAWASA’s Customer Service bold step in the advancement of its strategic   NAWASA’s Customer Service Charter sets the Charter at any of the Authority’s cash offices plan. The company has announced the launch standard of adherence for the Authority’s deliv- located at the Carenage, St. George, Grenville of their Customer Service Charter. ery of “a safe, adequate and reliable water supply and Gouyave.” 9 Sit CAWASA/ABC Certification Examinations Nine candidates from St Lucia and Barbados sat the CAWASA/ABC Certification Examination on June 29, 2012 in the following subjects: (1) Water Distribution - Levels One and Two (2) Water Treatment - Level One (3) Wastewater Treatment - Level Three. Examination Results will be released in July 2012.
  • 4. Page 4 e-Source April to June 2012 | Vol. 4 No. 2 CAWASA Secretariat News Executive Director Leads Antigua Workshop for Training to Manage Organizational Change Program lasted 16 sessions over two days   The Executive Director of CAWASA Inc, Vic- ry discussion on some of the operational changes tor Poyotte, facilitated an intensive two-day (e.g. establishing a water resource management training workshop for employees of the Antigua agency, a regulatory commission, outsourcing Public Utilities Authority (APUA) on “Managing services), that a utility organization may have to Organizational Change” at the APUA in Cassada undertake. Gardens in Antigua on June 18th and 19th 2012.   Some of the change options identified in-   Overall, a total of twenty-three (23) employees of cluded: joint ventures, management contracts, the Authority attended the training. The Facilitator, outsourcing, asset leases and management Mr Poyotte, conducted the training using a number concessions. of short power point presentations, together with   The Facilitator led participants in the 10th ses- plenary discussions and small group activities. sion on A Legal Approach to Organizational   Some16 sessions were facilitated and they cov- Change, in a general plenary discussion on the ered a wide range of subjects of interest to the legal approach to organizational change. operations and management of the region’s utili-   The session focused on activities such as re- ties and water resources. view of policy, legislation and regulations, iden-   In the first session, the Executive Director led tifying short comings and taking steps for im- participants on a general discussion covering the proving the legal instruments. mandate of the APUA including mission, vision,   For the 11th session, the facilitator led par- goals and objectives. Participants reviewed the ticipants in a general plenary discussion on the current mandate and suggested changes. structural approach to organizational change.   In the second session on Utility Operating En- This session focused on activities such as organi- vironments, the facilitator led participants in a zational design, centralization and decentraliza- general discussion on the factors in the external tion, work flow modification and downsizing.. environment that impact on the operations of   For the 12thsession on Technological to Orga- the utility. Participants also discussed the effect nizational Change, the facilitator led participants of political, economic, social, technological, legal Victor Poyotte in a general plenary discussion on the techno- and ethical factors on the utility. Executive Director of CAWASA Inc logical approach to organizational change. The   In the third session on Sector Policies, the Facil- session focused on activities such as tools and itator led participants in a general discussion on   He said, “Participants also compared the per- equipment, systems and processes, methods and the concept of public policy. Participants also dis- formance of electricity services against water techniques. cussed the status of water and sewerage policies. services and concluded that government had ad-   For the 13thsession on A Human Resource Ap- opted a more favourable set of policies towards   In the fourth session on Utility Business Mod- proach to Organizational Change, the facilitator the former. els, the facilitator led participants in a general led participants in a general plenary discussion discussion on the current business model ad-   “For instance, the electric utility is guaranteed on the human resource approach to organiza- opted by their Antigua utility. Participants also an annual return on its investments and is able to tional change. The session focused on activities discussed the ownership structure, scope of ser- pass on fuel costs to the consumer by way of the such as review of employee knowledge and vices, mechanisms for service regulation and surcharge but the water utility is not permitted skills, attitudes and behavior, interpersonal rela- prospects for viability. to do so.” tions, perceptions and expectations.   Working in groups, they examined the current   In the sixth session on Stakeholder Analysis,   The Facilitator led participants in the 14th ses- organizational arrangements of the utility and the facilitator led participants in a general plena- sion on the Impact of Utility Change, in a general suggested preferred arrangements to improve ry discussion on the internal and external stake- plenary discussion on the impact of organiza- the business model. holders of the utility. tional change on utility personnel. The session   In the fifth session on Utility Operations, par-   Participants then worked in small groups to ex- focused on identifying employee self interest, ticipants worked in small groups to examine the amine the role and interest of the stakeholders of common reactions, organizational culture, and range of services offered by the utility, identify the utility. (Key stakeholders identified included resistance to change. some of the main complaints associated with Government, Ministry, Board of Directors, Util-   For the 15thsession on Utility Change Strate- each of these services and suggest ways in which ity Management, Support Staff, Customers and gies, the CAWASA Executive Director led par- these services could be improved. Suppliers.) ticipants in a general plenary discussion on the   Using a power point presentation, the facilita-   For the seventh session on the Need for organizational change strategies. The session fo- tor led participants in a general plenary discus- Planned Change, the facilitator led participants cused on rational, re-education, power and adap- sion on an analysis of findings of surveys con- in a general plenary discussion on the dynamic tion strategies. ducted in the USA and Africa on the performance nature of utility organizations. He highlighted   For the 16th session on Utility Change Plans, of water utilities managed by public entities as the rationale for change, contemporary issues the facilitator led participants in a general ple- against those run by the private sector. and performance trends all of which provide the nary discussion on developing an organizational basis for change. change plan. The session focused on the problem   The Performance Indicators used included la- bour productivity, operating costs, capital use,   For the eighth session on Factors Influencing statement, rationale for change, program objec- consumer charges and quality of service. Change, the facilitator led participants in a gen- tives, change activities and the change manage-   According to Mr Poyotte, “Although there are eral plenary discussion on the forces within util- ment structure. no known formal studies available on the perfor- ity organizations that push for change and those   The CAWASA Secretariat said it was “satisfied mance of Caribbean water utilities, participants that are inhibitors of change. with the administrative and logistical support were able to give their general impression of   In the ninth session on Utility Change Options, provided by the Training Officer to facilitate the their performance.” the facilitator led participants in a general plena- training.”
  • 5. April to June 2012 | Vol. 4 No. 2 e-Source Page 5 CAWASA Secretariat News CAWASA attended GEF- invited the countries to indicate areas of focus, col- laboration and partnership.   The presentation and discussion on yet another component of the project dealt with Communica- CReW Project Launching tion, Outreach and Information Exchange.   Again, the UNEP-RCU representative shared in- formation on the project approach and invited the countries to indicate areas of focus, collaboration CAWASA Executive Director Victor Poyotte earlier project covering the history, development, objec- and partnership. this year attended an Inception Workshop on Man- tives, components, and major outcomes.”   In the final session, all the participating countries agement (GEF CReW).   Each Country Representative made a short pre- made presentations on their needs for Wastewater   The workshop was organized by the Interagency sentation on the current challenges facing waste- Management and their expectations of the project. Coordinating Group (IACG) comprising the Inter- water management in his/her country. The pre-   This was followed by a summary of the main American Development Bank (IDB) and the United sentations also dealt with emerging issues, major outputs of the meeting and a discussion on the way Nations Environment Programme (UNEP) and took concerns and opportunities for project interven- forward. Of the thirteen (13) countries where CA- place from 7th to 8th February 2012 at the Terra tions. WASA member utilities operate only Antigua & Nova Hotel in Kingston, Jamaica. Barbuda, Barbados, Saint Lucia and St. Vincent &   In the second session, Dr. Frederico Basanes, Di-   The workshop brought together national service visional Chief of IDB/WSA discussed the role of the Grenadines have endorsed the CReW project to providers and regulatory or enforcement agencies, the Funders in dealing with the challenges facing date. regional associations such as CWWA and CAWA- wastewater management in the region. SA, the Ministries of Legal Affairs and the Attorney   As a result, the Antigua Public Utilities Author-   He was followed by Valerie Jenkinson and Don ity (APUA), the Barbados Water Authority (BWA), General Office. Degan of World Water & Wastewater Solutions the Saint Lucia Water & Sewerage Company (WAS-   Also participating were representatives of region- who made a presentation on Effective Utility Man- CO) and the Central Water & Sewerage Authority al training and certification institutions, private sec- agement. (CWSA) are the member utilities likely to benefit tor organizations, donor agencies and international Don Degan also made a presentation on Biological directly from project-related activities. funding agencies. Nutrient Removal.   Addressing the opening ceremony were the   Since Antigua & Barbuda, Saint Lucia and St. Vin-   The first day closed with a panel discussion en- cent & the Grenadines are not borrowing member Country Representative for Jamaica, the Coordina- titled “Reflections on Community Wastewater tor for UNEP-CAR/RCU, the IDB INE/WSA and countries of IDB none of the CAWASA member Treatment, the IWCAM Experience.” The panelists utilities were selected as pilots. the GEF-SEC. comprised Country Representatives from Bahamas,   Robert Pickersgill, Jamaica’s Minister with re- Saint Lucia and Tobago.   However, the CDB has given the assurance that it sponsibility for Water, Climate Change and Envi- will provide support member utilities like Antigua   The first session of the second day started with Public Utilities Authority (APUA), the Saint Lucia ronment, delivered the keynote address. Ms Forrest outlining details of each component of Water & Sewerage Company (WASCO) and the   In the first session, Ms Denise Forrest, Project the project, the execution structure and the report- Central Water & Sewerage Authority (CWSA) seek- Coordinator for the GEF-CReW gave an idea of the ing and communication mechanisms. ing to implement CReW project-related activities. objectives of the meeting. She indicated that the   This was followed by presentations and discus- meeting would address a number of key issues in-   In his presentation, the CAWASA Executive Di- sions on the project, with a focus on Pilot Financing rector outlined the products and services offered cluding: Assisting all partners to fully understand Mechanisms and First Generation Projects. by the CAWASA Secretariat and highlighted the and take ownership of the project and discussing the roles, functions, and responsibilities within the   A representative of the Project Executing Agency potential capacity building areas for collaboration project's decision-making structures, including re- (PEA), from each pilot country shared information with and support for the CReW Project. porting and communication lines, and conflict reso- on the status of their work, the functioning of the   Among the areas identified for partnership in- lution mechanisms. PFM and described in the First Generation Projects. clude: wastewater legislation, regulations and pol-   Ms Forrest also addressed “Presenting and re-   The presentation and discussion on another as- icy reform; wastewater sector planning; regional viewing first annual work plan and budget includ- pect of the project dealt with reforms of Wastewa- studies and surveys; professional training and certi- ing measurable indicators, targets and their means ter Management. A representative of UNEP-RCU fication; regional networking; public education and of verification” and gave an overview of the CReW shared information on the project approach and awareness building. CAWASA signs SSFA Agreement with UNEP   A small-scale funding agreement Protot pe Caribbean Regional Fund Caribbean Region (WCR) – the LBS Cartagena Convention and LBS has been entered into between the for Wastewater Management in the Protocol and in particular Annex III Protocol, pilot revolving financing United Nations Environment Pro- Wider Caribbean (GEF CReW).” on Domestic Wastewater. mechanisms and their wastewater gramme (UNEP) and CAWASA   The LBS Protocol is the third pro- management eforms that can be mentCaribDa Celebrates 80 years of Desalinationimplementation financing for the in Aruba   This funding agreement particu- to further the cause of Wastewater larly addresses the UNEP-CAR/ tocol developed under the Conven- subsequently established as feasible management in the Wider Caribbe- RCU Assessment and Management tion for the Protection and Develop- instruments to provide sustainable The Caribbean Desalination Association (CaribDa) held its 2012 Annual Conference in June an, UNEP is an International Inter- of Environmental Pollution sub of the Marine Environment in Aruba. governmental organization estab- programme (AMEP) of the UNEP- of the Wider Caribbean (the Carta- of environmentally sound and cost lished by the General Assembly of CAR/RCU. gena Convention) for which UNEP- effective wastewater management An exhibition was also held as part of the meeting, which coincided with the 80th the United Nations, and in this in- CAR/RCU serves as Secretariat. measures. Anniversary of Water En Energiebedrijf Aruba NV (WEB).   The AMEP sub-programme fo- stance is represented by its Regional cuses on measures to prevent, re-   The CReW Project for the Wider   The three interlinked components Global Environment Facility (GEF) theme ‘80 Years of Desalination Makes for One The entire celebration took place under the Coordinating Unit in Jamaica. duce and control marine pollution Caribbean was approved by the of the CReW Project are: Investment   CAWASA, on the other hand, is and to assist countries in the im- and Sustainable Financing; Re- in December 2010.   The overall objective of discussed several pertinent issues, including The business aspects of the meeting one of the key regional stakeholders plementation of the Protocol Con- Happy Island’. forms for Wastewater Management project is and “in the context of and Management, Finance and Economics, Technology to, Innovations, Planning the for the Global Environment Facility- cerning Pollution from Land-based this and Communications, Outreach Regulations and The Environment. funded project entitled “Testing a Sources and Activities in the Wider and Training. Also discussed were Seawater Reverse Osmosis Applications, Desalination Using Green Energy and Thermal Desalination. CaribDa Celebrates 80 Years of Desalination in Aruba CAWASA is a member of CaribDa.   The Caribbean Desalination Association (CaribDa) held its 2012 Annual Con- ference in June in Aruba.   An exhibition was also held as part of the meeting, which coincided with the 80th Anniversary of Water En Energiebedrijf Aruba NV (WEB).   The entire celebration took place under the theme ‘80 Years of Desalination Makes for One Happy Island’.   The business aspects of the meeting discussed several pertinent issues, in- cluding Technology and Innovations, Planning and Management, Finance and Economics, Regulations and The Environment.   Also discussed were Seawater Reverse Osmosis Applications, Desalination Us- ing Green Energy and Thermal Desalination. CAWASA is a member of CaribDa.
  • 6. Page 6 e-Source April to June 2012 | Vol. 4 No. 2 RAIN WATER HARVESTING Trinidadian Landscape Architect Offers Rain Water Harvesting Solutions for the Caribbean A Trinidadian landscaper offers simple and better ways to harvest a precious resource that’s still being allowed to go to waste across the Caribbean.   In a world where thousands   Land Images’ concept of water- still die daily through lack of efficient landscaping design was access to water, the Caribbean first presented last December to a is lucky to have, in abundance, multi-lingual, tri-continental dis- both tap and rain water. As a cussion forum in Guadeloupe, result, all territories can become which looked at Caribbean land- self-sufficient in provision of scaping issues generally, and spe- water. But that’s not the case cifically at the French Caribbean (due to many reasons), result- territories of Martinique and Gua- ing in a continuous search for deloupe. St. Lucia and Trinidad & solutions, of which Rain Water Tobago were among the islands Harvesting is only one of many. participating.   Selva Ann Edwards, a Trini-   Ms Edwards’ has since then dad & Tobago Landscaping Ar- been developing and expanding chitect, has long been both seek- her research and advocacy of rain- ing and offering solutions to water harvesting as part of Carib- the region’s policy-makers and bean landscaping. people., including “water-effi-   “We need to educate people as cient landscaping designs” that to managing rain and storm water seek to marry the landscape and at the residential level and how the abundant resource. we can effectively minimize the   She explains, “We in the Carib- run-off that leaves our property bean are lucky more than millions during the rainy periods,” she ad- elsewhere, because we have tap vocates. water right there all the time -- at   She notes that, “In Trinidad we home and throughout the com- are adversely affected every year munity and the country. But the during the rainy season by serious reality too is that Climate Change flooding in many areas that have is resulting in increasingly worse been attributed, in part, to poor Selva Edwards is a Trinidadian landscape architect who droughts, such as we experienced development practices.” advocates practical measures to promote Rain Water across the Caribbean in 2010, re-   Educating persons from the mi- Harvesting across the Caribbean. sulting in a crisis that led to water cro level and upwards,” she says, shortages and institution of con- “will create awareness and under- servation measures.” standing of poor choices made at   Harvesting rain water is also the macro level and downwards.” highly recommended by Ms Ed-   Says Ms Edwards, “Education is wards, whose company, Land the key to understanding these is- where Rain Water Harvesting is watering gardens and lawns, in Images, advocates “designing sues and how we can contribute to being encouraged as a response to toilets and for other non-drink- spaces with meaning.” change and this change we must the increasing threat to Caribbean ing uses.   The Land Images Managing pass on to the Caribbean’s chil- water security posed by Climate   e-Source offers, with Ms Ed- Director advocate easy solu- dren so that they can pass them on Change and human habits. wards’ permission, a slightly tions like collecting rain water to their children.”   In some countries too, hotels edited version of the paper from roofs to creating under-   Ms Edwards will be happy that (St. Lucia’s Jamaican-owned Co- she presented in Guadeloupe, water collection systems – and her sort of ideas and recommenda- conut Bay Resort in Vieux Fort in- which has relevance for all Ca- even planting roof gardens or tions are now starting to bear fruit cluded) have already started har- ribbean states – and indeed, rain gardens. in some territories (like St. Lucia), vesting rain water for uses such as everywhere it rains. (See Page 7) St. Lucia Offering Tax and Credit Incentives for Rainwater Harvesting   CAWASA Executive Director the natural resource and put it to and their extent have not been Victor Poyotte has long advocated use. indicated officially, but consum- incentives to encourage rainwater   The Government announced in ers and businesses have already harvesting across the Caribbean as its May 8th Budget that, begin- started considering how to best the region seeks to brace with and ning July 2, 2012, it will offer a make use of these encouraging in- overcome the challenges to water two-year tax free concession for centives. sources posed by Climate Change importation of rainwater harvest-   The CAWASA Executive Direc- and human actions. ing equipment. tor and others across the region   His hopes – and that of many   The government has also indi- who support the harvesting of rain others of a similar persuasion -- cated it will – in the Third Quarter water are hoping that other Carib- have been realized in one instance of 2012 – offer a Tax Credit to com- bean governments will follow St. to date, with the Government of panies that retrofit their opera- Lucia’s example and encourage St. Lucia indicating it will offer tions to capture and use rainwater the harvesting of this pure natural CAWASA Executive Director Tax Free concessions to encourage for non-essential operations. resources for as many uses as pos- Victor Poyotte citizens and businesses to capture   The full details of the incentives sible.
  • 7. April to June 2012 | Vol. 4 No. 2 e-Source Page 7 RAIN WATER HARVESTING Rainwater Harvesting for Method Collection Efficient Landscape Designs By Selva Edwards, Landscape Architect Install guttering that will collect and channel rain wate   The only solution provided to home owners to manage storm lection site. It could be this simple. On larger properties, water can be Collection Methods water on their property is to build channelled into a pond and then concrete drains that transport their used for landscape maintenance water off their site into communi- or used in the household for laun- ty drains that are many times not dry and sanitary reasons. This equipped to deal with the extra may be a bit more challenging, but runoff. attainable.   To make sure our water resourc- Green Roofs es are available for future gen-   If you’re building a new dwell- erations, we need to make water conservation the basis of how we ing, consider constructing a Green Roof, which consists of a thin layer 1 use water in our homes and in our of soil planted with drought-re- Above ground yards and gardens. sistant plant species. This type of Additionally, we need to be care- roof can be used on existing flat collection system ful what pollutants, such as pesti- roofs, as well as on sloped roofs. A cides, detergents or sewage, we let enter our water resources. Green Roof enables you to reduce the number of roof drains that you Collection Methods Once water resources are contami- have; and in some cases, it can also nated, they can be unfit for drink- completely eliminate them. ing Other water saving measures: Harvesting Storm Water • Leave lawn clippings to break- It could be this simple   Sources of Storm Water on your down. (This adds nutrients and property include run-off from your retains moisture in the soil.) roof and other structures that may • Compost your yard trimmings be on your property. Water from and fruit and vegetable waste. rain falling directly on to your (A great soil conditioner that property is also a free and constant gradually releases nutrients to source. Therefore, harvest your your landscaped areas.) water. Save it and use it. • Fix leaking waterlines Water Wise Measures Pass it on   These include harvesting rain- water; using permeable or semi- permeable materials on your prop-   Water conservation at home is one of the easiest measures to put 2 in place and saving water should In ground erty to increase infiltration and become part of everyday family assist in ground water recharge; habits. Teach your kids, who will collection system using native and drought resistant teach their kids, until such mea- plants; reducing lawn areas; in- sures become commonplace. stalling rain gardens and earthen   Some measures to encourage swales; and, for new construction, your citizens to harvest rainwater installing a Green Roof where pos- sible. (To be explained later…) • Educate all segments of the pop- ulation from elementary schools Calculating Storm Water runoff to persons in the workplace; off your Roof • Make it part of the Town and   If you have 1,000 square feet of roof on your house and it rains just Country requirement to include rainwater harvesting structures Underground Collection 1 inch, you can collect 600 gallons in all plans submitted for ap- Underground Collection System of water to be used in your gar- den, for washing your car, or just proval; • Strive towards the position of System for drop irrigation around your mandatory rainwater harvest- property. So, if you have 2,500 ing for buildings over a speci- square feet of roof available for fied square footage; water catchment, and a single inch • Tax free and tax credit incen- of rain falls one day, 2,500 X 0.6 = tives to residents and business 1,500 gallons of water that can be owners implementing water harvested for future use…from harvesting systems on their only one inch of rainfall! properties;   Of a roof area of 1.000 sq. ft, • Easy access to information and 1,000 X 0.6 x 68.9 = 41, 340 gallons the hardware necessary to in- of water can be harvested stall the systems; (Demonstra- tion systems could be put in Underground This water, from your roof area place to supply the public with collection system alone, would be lost to your off- site storm water drains if it’s not the necessary information.) harvested. • Start by providing rain water harvesting systems to a few ex- Collection Methods isting public buildings (eg. Com-   Install guttering that will collect munity Centres, Hospitals) and and channel rain water into a col- to a new public developments.
  • 8. Page 8 e-Source April to June 2012 | Vol. 4 No. 2 Water Conservation Should Be A Daily Practice   St. Lucia’s Water and Sewerage Com- imize wastage to ensure there was an adequate weather pattern earlier this year, with heavy pany (WASCO) has appealed to the public supply for all users. They implored all residents rains arriving before the annual rainy season, to be very conservative in the use of water, “to refrain from the use of watering lawns, resulting in the Roseau Dam being restored to as the effects of the dry season impacted washing cars using hoses, and other wasteful safe water levels earlier than expected. negatively on the company’s ability to practices.”   However, WASCO continues to advocate maintain the current water supply level to   However, as unpredictable as Climate Change water safety and conservation as a permanent customers. And, even though water levels can be, there were some sudden shifts in the practice and not only during droughts. have returned, the company is still advo- cating conservation as a daily practice and not only in times of drought.   A sudden reduction in rainfall earlier in the year affected the supply of water from some of the sources, leaving most in the south with adequate reserves, while others -- such as Bouton, Delcer and the Dennery Valley, were also affected. As such, a ra- tioning programme was implemented.   The supply in the north comes primarily from the John Compton Dam and the Hill 20 Treatment plant. However, the storage capacity of the Dam had been compro- mised significantly, due to the extreme level of siltation since the passage of Hur- ricane Tomas.   The base flow entering the Dam was much less than the normal volume re- quired for treatment and distribution to customers. Consequently, the reduced storage limited the company’s ability to maintain normal supply levels and a ra- tioning regime had to be implemented in all communities in the north of the island. These included, Bexon and environs, Ro- seau and environs, Castries and environs, and as far north as Cap Estate. This has been an age old practice that preceded pipes and   WASCO appealed to customers to im- potable water systems. Now it's being encouraged -- more than plement conservation techniques and min- ever -- as one of several means of securing the very source of life. Water Conservation Guide   Water Conservation reduces energy, water bills, and wear on the water 14. Be aware of and follow all water conservation tips as they will go a distribution system. Conserve as much water as possible – contribute to long way in helping not only yourself but others in the community. an improvement in the supply for all. You need to observe good water use rules. Every drop counts. 15. Encourage your employer to promote water conservation in the work- DOs place. Suggest that water conservation be put in employee orientation 1. Make sure your taps don’t drip. A dripping tap can waste two (2) gal- and training programmes. lons of water every hour. 16. Report all significant water losses (broken pipes, open hydrants, over- 2. Check your toilets for leaks. Put a little dye in the tank and if colour flowing tanks, etc.) to the property owner or WASCO. shows in the bowl without flushing, there’s a leak. Fixing it now will 17. Conserve water because it is the right thing to do. Don’t waste water save money later because a leaking toilet can waste up to 40,000 gal- just because someone is footing the bill, such as when you are staying lons of water in six (6) months. at a friend, a relative, a guest house or even a hotel. 3. Place two (2) half-gallon plastic bottles filled with water in your toilet 18. When doing laundry, match the water level to the size of the load. tank. This reduces the amount of water needed for flushing from five 19. Teach your children to turn off faucets tightly after each use. (5) to four (4) gallons per flush. 20. Soak pots and pans instead of letting the water run while you scrape 4. Wash dishes in a basin of water rather than under a running tap. them clean. 5. Use a bucket instead of a hose to wash cars and water plants. 21. Share water conservation tips with friends and neighbours. 6. Take short showers instead of long ones. 7. Install water conservation devices for your sinks, toilets and showers. DONT’s They reduce flow by at least 25% with no loss of convenience. 1. DO NOT leave the shower running when soaping or scrubbing. 8. Reuse sink and laundry water (grey water) to water plants. 9. Water your plants in the evening when there is less evaporation. 2. DO NOT let water run in the sink while shaving, brushing your teeth or lathering your face and hands. This wastes water and 10. Build or install a water tank for catchment and storage and use gut- money. tering to catch rainwater from the roof. Please contact WASCO for information on water treatment. 3. DO NOT use running water to thaw meat or other frozen foods. De- 11. Check your water metre when there is a supply and no water is being frost food overnight in the refrigerator or use the defrost setting on used. If the reading changes – you have a leak. Have it fixed! your microwave. 12. If you have a pump at home, check your pump periodically. Listen to 4. AVOID flushing the toilet unnecessarily. Dispose of tissue, insets and hear if the pump kicks on and off while water is NOT being used. If it other similar waste in the trash rather than the toilet. does, you have a leak. Find it and repair it! 5. DO NOT leave a container under an open tap to collect water and 13. Avoid flushing the toilet, unnecessarily. Dispose of tissue, insects and leave it unattended. other similar waste in the trash rather than in the toilet. Water is life! Conserve it!
  • 9. April to June 2012 | Vol. 4 No. 2 e-Source Page 9 Water Safety After A Storm – Your Main Concern! Water is life, but during and after a storm or hurricane, it can kill if not properly treated and used.   After a storm utilities may have of water (four drops if the water is become disrupted. Electricity cloudy), stir and let stand for thir- may be disconnected and water ty minutes. If the water does not mains would have been shut off. smell or taste of chlorine at that Be careful about the water you use point add another two drops and as it may have been contaminated let stand for fifteen minutes. by overflowing sewerage systems   PURIFICATION TABLETS re- or other bacteria. After a disaster lease chlorine and iodine into the more people die because of us- water. They are inexpensive and ing contaminated water sources. are available at most sporting The following are three purifica- goods stores and some drug stores tion methods, all of which kill mi- but always buy them in good time, crobes: try to plan ahead. Follow the pack-   BOILING is the safest way to age directions. Usually one tablet purify water. Bring water to a is enough for one quart of water. rolling boil for ten minutes, keep- Double the dose for cloudy water. ing in mind that some water will   Your hot water heater is an- evaporate. Of course, let cool be- other source of usable water. The fore drinking. Boiled water will hot water heater should be shut taste better if you put oxygen back off, the inlet valve closed and into it. Do this by pouring water drained of sediment (until water back and forth between two clean heater runs clear) and then refilled containers. This also will improve (opening inlet valve again). If you the taste of stored water. use this source of water and your   CHLORINATTION uses pure, electricity is off, turn off the circuit unscented, liquid chlorine bleach breaker so the heating elements Drinking contaminated water after a hurricane or storm to kill microorganisms in water. don’t burn out when power is re- can be harmful, even fatal. Add two drops of bleach per quart stored. Managing Soil Water in a Drier Caribbean   The Caribbean Agricultural Research and Development Institute Agricultural Station, to encourage local farmers and related enti- (CARDI) continues to advocate proper soil and water practices, if the ties to better understand the intricacies of the Climate Change region is to survive the challenges of Climate Change. challenge.   Professor Nazeer Ahmad, Professor Emeritus of Soil Science   Professor Ahmad’s lecture was entitled “Managing Soil Water in a at the University of the West Indies (UWI), presented a lecture Drier Caribbean” and it sought to examine the relationship between in St. Lucia on June 20th 2012 at the Orchid Garden of the Union Climate Change and Agricultural Development.
  • 10. Page 10 e-Source April to June 2012 | Vol. 4 No. 2 Record US heat More Expenditure wave kills dozens on Water Supply, as millions appreciate value Drainage and Slope of water! Stabilization Visitors to the White House complained about the intolerable heat in the US capital.   Americans came to value the importance of water in a very costly way at the beginning of July, after at least 42 people died in a heat wave that brought soaring temperatures to a dozen US states, stretching from the Midwest to the East Coast.   Crops shrivelled and roads and railway lines buckled in the heat as hundreds of records fell across the affected area. Many homes in the region were left without power after storms a week earlier and many of the deaths were of elderly people stuck in homes without air con- ditioning because of the outages.   A four-month-old girl died after being left in a car for "an extended period" outside her home in Greenfield, Indiana.   On July 6 temperatures reached 105F (41C) in Washington DC and 107F (42C) in St Louis, WASCO's water treatment is back in order, Missouri. thanks to additional government expenditure.   "It's hotter than hell," tourist John Ghio, visit- ing the White House, said.   Hundreds of thousands of people in West   The Government of St. Lucia has announced new expenditures on rehabilitation of the Virginia, Virginia, Ohio, New Jersey, Maryland island’s water infrastructure. and Indiana were still enduring power outages   Water (Public Utilities) Minister Dr James Fletcher says government allocated $15.26 mil- caused by storms that swept through the area lion for new water supply designs for the Mabouya Valley on the East Coast, as well as for one week earlier. rehabilitation of the Roseau and Vannard intakes, all with a favourable grant from Japan.   Officials in Chicago also cancelled summer   In addition, Dr Fletcher says, some $8 million has been allocated for slope stabilization, schools classes in 21 buildings without air con- while $900,000 and $480,000 have been allocated for drainage works in Canaries and Anse La ditioning because of the heat and several cities Raye villages, respectively, on the island’s West Coast. opened cooling centres and extended opening hours for public swimming pools.
  • 11. April to June 2012 | Vol. 4 No. 2 e-Source Page 11 Another Amnesty for Water Bill Defaulters   Tens of thousands of delinquent water con- sumers in St. Lucia are having a second chance to make things right with the island’s water company and start paying up their outstand- ing water bills.   The island has some 60,168 registered water consumers, of which only 16,454 are active. In 1999, the then administration wiped off all arrears and invited the delinquent customers to pay up, but they apparently didn’t take the offer.   Total debts for disconnections currently amount to $14.66 million, of which $10.26 mil- lion are owed by consumers in the more pop- ulous North of the island; and $4.4 million is owed by Southern customers.   Effective July 1st 2012, the government is offering a one-year amnesty that will affect three sets of customers: Those with illegal connections and existing accounts with WAS- CO, those with illegal connections and no The payments counter at WASCO's Castries headquarters only comes alive after accounts, and those being charged for water monthly disconnections of defaulting customers, many of whom spend more money they infrequently receive. buying bottled water than paying their water bills. Amnesty: Yes or No? Two views on Amnesty for defaulting water consumers AMNESTY FOR WATER BILL DEFAULTERS Yes q | No q Place your X in the column of your choice   Amnesty for water bill defaulters is seen by tinue to steal or not to pay. squatting area they were removed from. some Caribbean governments and utility bod-   They point too to other sorts of amnesty that   Electricity and telephone users argue that ies as a means of encouraging wayward cus- haven’t worked as well as intended. For exam- there’s no amnesty for them or no encourage- tomers to pay-up and start doing it right. But ment for being good paying customers. ple, some countries offer amnesty and reward for there are also dissenting views. surrender of illegal weapons, only to find crimi-   They argue that the millions being written   Electricity consumers, for example, claim nals taking advantage of the amnesty for mon- off can go a long way to help improve the state there’s a lack of equity in cases where water etary gain, supplying defective weapons that are of water utilitie. But the utilities concerned defaulters are offered amnesty, but electricity recycled in and out of the armory. argue that collection has proven to be hardly consumers get disconnected for one outstand-   Some countries have also offered amnesty to possible in most cases and writing the uncol- ing bill. illegal squatters by offering land elsewhere, only lectable debts off the books may be the easiest   Many of the dissenters are of the view that to see the relocated persons return to the very way to make a fresh start. amnesty encourages water defaulters to con-
  • 12. Page 12 e-Source April to June 2012 | Vol. 4 No. 2 Towards a Model Water Sector Act for the OECS Reducing the Risks to Human and Natural Assets Resulting from Climate Change   The OECS Secretariat, through its states of the OECS. will increase, causing more widespread of national adaptation strategies. Environment and Sustainable Develop-   All water and sewerage utilities of damage than ever before. Such sce-   A consultancy has been offered to ment Unit (ESDU), in partnership with member states are government owned narios will inevitably impose stresses undertake work towards creating an the United States Agency for Interna- and operate as a government depart- on utilities to deliver services and their enabling environment for the OECS by tional Development (USAID) is imple- ment, or a statutory authority. It is failure to overcome these challenges formulating a draft OECS Regional Wa- menting an OECS project aimed at “Re- evident that the OECS states Water will, in turn, negatively impact the vital ter Policy and Model Act to be utilized ducing the Risks to Human and Natural agriculture and tourism sectors. by each Participating Member State and Sewerage Utilities operate within Assets Resulting from Climate Change”   More frequent and extreme droughts (PMS) to facilitate adaptation to climate similar geophysical, fiscal and socioeco- (RRACC). will also be a feature of Caribbean change. nomic environments throughout and   Over the years, the OECS member- are therefore faced with like challenges. weather, notwithstanding the greater   The consultant will review all rel- countries have created pivotal institu- periods of heavier precipitation. The evant documents which should include   With respect to policy and legisla- tions that have provided for regional impacts of such drought conditions will Water and Sewerage Acts and Water tion, the main challenge facing the wa- stability and socio-economic advance- contribute to the challenges imposed by Policies; plans relevant to Water Sup- ter and wastewater sector is the absence ment. However, climate change im- Climate Change. ply, Sewerage Treatment and Climate of an enabling environment from which pacts will have serious deleterious   Policy and legislation composed and Change. member utilities can operate to become environmental, social and economic implemented to empower utilities to viable.   Also to be reviewed will be Water consequences for member states. protect preserve and conserve resourc-   When compared to the electricity and and Sewage Commission Acts; River,   The impact on small islands has been es to maintain and sustain the services Water Ways, Ponds, Lakes and other telecommunications sectors, it is quite explored by many scientists and in gen- they provide will strengthen these en- Water Bodies Acts and or Policies; For- clear that the water and sewerage utili- eral it is forecasted that sea level rise tities’ resilience to climate change and estry Reserve and Land Development will lead to greater coastal flooding and ties do not at the moment operate with- variability. in an environment that offers them the Acts and/or Policies; Farming and Ir- damage to shorelines and infrastructure   Given the deficiencies of the existing rigation Policies; Queen’s Chain and from storm surge, erosion and threats to opportunity to mobilize the resources needed to be efficient and effective. respective water policies and water Acts Coastal Acts and/or Policies; Waste- livelihoods. and the absence of a regional policy and water, Effluent and Outfall Guidelines;   The region is already experiencing   Further, the respective policies and legislative instrument and the expected Land easement and Water Bodies buffer the effects with warmer seas, changes legislative instruments are lacking, par- impacts of Climate Change, the OECS zones Policies and Water Abstraction in weather patterns, which affect water- ticularly with respect to matters relat- member states recognize the need to Licenses Papers/Policies. sheds and water resources, and the in- ing to Climate Change and Variability improve systems and implement ap-   The Consultant will also review vasion of non-native species is already -- a situation which compounds their propriate all-encompassing harmoni- project documents relating to climate creating serious problems on islands. limitations compromising their ability ous policy and legislation; the States change projects, including: Caribbean to build resilience to withstand Climate need to ensure that policies, legislation   Small island states like the OECS Planning for Adaptation to Climate Change. and regulations incorporate clauses to countries account for less than 1% of Change (CPACC) Project; Adaptation global greenhouse gas (GHG) emis-   The countries anticipate that rising facilitate adaptation to climate change to Climate Change in the Caribbean sions and understandably are among sea levels will lead to more salt wa- and build resilience to enable coping (ACCC); Mainstreaming for Adapta- the most vulnerable to the potential ter intrusions into ground water such with impacts. tion to Climate Change (MACC) Proj- adverse effects of Climate Change and as aquifers that supply fresh water,   The RRACC project seeks to build ects; Special Programme on Adaptation sea-level rise. Therefore, maintaining a resource that is already reduced in the enabling environment for reduc- to Climate Change (SPACC); Pilot Pro- stable economies and providing for supply. ing vulnerability to climate change by gramme for Climate Resilience (PPCR) economic development will constitute   The Islands have been warned that improving the regulatory (institutional and Plans for Water and Sewerage the most critical concern for the island- the frequency and intensity of storms and operational) framework in support Utilities By Mervin Engeliste   Every drop of Water is important. in liquid, solid and gaseous states; they all can your country, stand up for WATER. Water (H2O) is the most copious com- be transformed from state to state through vari-   It is therefore easy to understand how im- pound on earth’s surface, it covers about ous processes. portant water is to life. Some suggestions to 70% and the other 30% is land mass. Of   Water and Food Security: Water is impor- conserve water or reduce pollution of our the 70%, only 2.5% IS FRESH WATER, tant in order for us to gain food. The only living rivers are as follows: farmers may use drip WHILE THE REMAINDER IS SALT WA- thing on earth that makes its own food is plants line irrigation systems on their farms; farm- TER. NEARLY 70% OF THE FRESHWA- through the process of photosynthesis. In order ers may adapt to the use of mulching since TER AVAILABLE IS FROZEN IN THE for plants to make their own food they need WA- it retains and conserves soil moisture; using ICE CAPS OF Antarctica and Greenland, TER and carbon dioxide. Therefore in order for zero and/or minimum tillage is a good strat- while most of the remainder is inacces- a country to have enough food for its population egy to prevent soil erosion, especially on the sible to humans since it is present as soil there must be sufficient amounts of water in that hillsides; installing rain barrels for the use of moisture or lies in deep underground region. Plants are the primary source of energy watering gardens and washing cars; avoid aquifers. Less than 1% of the freshwater (food) for every living organism. Our country washing of vehicles in rivers; recycling of on the earth’s surface is accessible for di- without water is a country or region without food water; and reduce the amount of time spend rect human uses. In nature, water exists and more-so without health people. Stand up for in showers per day.