Tech Talk: Leverage the combined power of CA Unified Infrastructure Management, CA Network Flow Analysis and CA Application Delivery Analysis.

Tech Talk: Leverage the combined power of
CA Unified Infrastructure Management, CA
Network Flow Analysis and CA Application
Delivery Analysis.
Martin Kowalewski
DevOps: Agile Ops
CA Technologies
Sr. Principal Product Manager
DO5T25T
@CA_IM
#CAWorld

2 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
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The content provided in this CA World 2015 presentation is intended for informational purposes only and does not form any type of
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For Informational Purposes Only
Terms of this Presentation

Abstract
Take the guesswork out of your infrastructure environment by
combining CA Unified Infrastructure Management, CA Network
Flow Analysis and CA Application Delivery Analysis. Learn how
to optimize your infrastructure by combining IT monitoring,
network traffic monitoring and application response time
monitoring solutions to give you enhanced end-to-end visibility
into your infrastructure. This sessions will review the power of
the three solutions and explain how you can easily combine
them to give you the information you need.
Martin
Kowalewski
CA Technologies
Sr. Principal Product
Manager

Agenda
BEYOND FAULT AND AVAILABILITY
APPLICATION-DRIVEN NETWORK PERFORMANCE MANAGEMENT
APPLICATION DELIVERY USE CASE (CA ADA/CA NFA/SNMPC)
Q & A
1
2
3
4

Organizational Silos and Fragmented Views
“User reports the application is slow, again. No
idea where to start, so I’ll open a ticket with the
application, server and network teams!”
Help Desk
“All network devices are up and running,
no sign of an issue here.”
Network Team
“Checked all servers. Memory, disk capacity, CPU
levels all seem fine. It’s probably the network.”
Server Team
“Checked the application, no sign of an issue here. It
must be the network.”
Application Team
My IP phone keeps
dropping my calls.
Why is it
so slow?
?
?
?
?

What it doesn’t do:
 Detect performance impact on end-user experience.
 Shorten the time it takes to isolate and resolve performance problems.
 Give insight into how well business-critical applications are performing across the wire.
 Collect and report on resource utilization data for capacity optimization and planning.
What it does:
 It lets you know whether your network devices and circuits are available and passing data optimally.
Today’s application-driven environments need more.

Application-Driven Network Performance
Management

 Visibility into system
performance through robes,
i.e. CDM, RSP, etc.
 Application performance
through app driven probes
i.e. Exchange, Citrix, Lotus
Notes, Databases, Java™, etc.
 Visibility into application
response time to gauge how
well the network delivers
services to end users
 Centralized view of infrastructure
health and performance (UMP)
 Visibility into network
performance through
SNMPCollector
 Visibility into network traffic
composition, behavior,
utilization and the impact on
application performance
Network Traffic
Analysis (CA
NFA)
Network Device
Performance
(SNMPC)
Application Response
Times (CA ADA)
Systems
Performance
and
Application
Health
Common
Dashboard and
Reporting
Application-Driven Network Performance Management
When Application Performance is Business Performance

 What is the health of your network devices?
 How are my devices performing compared to
baseline?
 Which interfaces are experiencing high utilization,
errors, discards and other thresholds impacting
application delivery?
 How are my QoS queues performing and are they
right-sized for my environment?
 How are my network-based synthetic tests performing
(IPSLA/JuniperRPM)?
Network Device Performance
Visibility Into the Impact of Network Device Performance on Application Delivery
Network Traffic
Analysis (CA
NFA)
Network Device
Performance
(SNMPC)
Times (CA ADA)
Systems
Performance
and
Application
Health
Common
Dashboard and
Reporting

Network Traffic Analysis
Visibility Into the Impact of Application Traffic on Network Resources
 What are all of the applications running on the
network?
 Which applications and hosts are consuming the most
bandwidth?
 When do applications consume too much bandwidth?
 Is more bandwidth really going to resolve performance
problems?
 How much link capacity is needed in the future?
Network Traffic
Analysis (CA
NFA)
Network Device
Performance
(SNMPC)
Times (CA ADA)
Systems
Performance
and
Application
Health
Common
Dashboard and
Reporting

NetFlow, IPFIX
CA Network Flow Analysis
100% Visibility Into Network Traffic and Behavior
 Visibility into how the network is being used – users,
destinations, prioritization
 Single, data center-based collection point
 Accurate historical, real-time and projective capacity
account
 Cisco IVT certified for AVC (application visibility and
control) enabled devices for rich accounting,
classification and reporting of applications

CA Network Flow Analysis—Benefits
Reduce WAN Costs.
 Increase visibility into utilization levels in order to optimize network capacity.
 Make sure bandwidth is not the root cause for performance issues before investing in costly upgrades.
Detect, isolate and resolve
network problems faster.
 Reduce false positives and wasted efforts through patented anomaly detection that dynamically adapts the
network profile to ensure detection accuracy.
 Gain an enterprise-wide view of infrastructure availability and performance and, when needed, drill down
to flow components for detailed analysis and guided workflows that enable faster problem remediation.
Understand, predict and
meet changing network
capacity demands.
 Get reality-based capacity planning with access to 13 months of enterprise-wide historical data.
 Intelligent, fact-based decisions regarding capacity investments and resource optimization addresses and
anticipates evolving technical and business requirements.
Align to business priorities.
 Cisco NBAR2 support enables rich application accounting, classification and reporting to enhance visibility
into applications running on the network.
 With enhanced visibility—intelligently prioritize, control, route, load-balance and optimize application
traffic to maximize user experience, optimize bandwidth and reduce costs.

Application Response Time Analysis
Visibility Into Network Latency’s Impact on End-User Experience
 Is it a network, server or application problem?
 How do I quickly prove that the network is not the
cause for poor application performance?
 When did the problem begin and how long has it
lasted?
 How many users were impacted?
 Did application response time dramatically improve
after QoS routing policies were updated?
 How has WAN optimization improved application
performance?
Network Traffic
Analysis (CA
NFA)
Network Device
Performance
(SNMPC)
Times (CA ADA)
Systems
Performance
and
Application
Health
Common
Dashboard and
Reporting

Remote Site
WAN
Data Center
CA Application
Delivery Analysis
Response Times Between the Server Switch and the Client
Response Times between the
Server Switch and Server
Combined Network and Server Response Times That Reflect the End User Experience
CA Application Delivery Analysis
Visibility Into How Well the Network is Delivering Applications
 Provide end-to-end response time broken down to server, network
and application domains with support for WAN-optimized networks.
 Automated investigation (on-schedule or on-demand) gathers key
performance measurements for root cause determination.
 Validate the impact of change by comparing current versus historical
performance for any combination of server, network and application.

CA Application Delivery Analysis—Benefits
Isolate and resolve problems
faster.
• Get at-a-glance view of critical application performance.
• Quickly localize the problem and put the right resource on the case.
• Capture additional details to help determine root cause, while problem is occurring instead of
waiting for a reoccurrence.
Reduce risks from planned
changes and unexpected events.
• Measure the impact of infrastructure changes and new applications.
• Validate the effectiveness of an MPLS migration, VoIP deployment, WAN optimization, QoS policy
change, load balancing and link and server upgrades.
Measures Cisco WAAS
application, network and server
response time improvements.
• Quantify Cisco WAAS improvements with before and after analysis.
• Optimize the network infrastructure for application performance by identifying Cisco WAAS
improvements to the application, network, and server.
• Provide consistent and improved application delivery with Cisco WAAS optimizations and NetQoS
reporting.

Systems Performance and Application Health
Visibility Into Server and Application Health’s Impact on End-User Experience
 Is it a problem with the server or the application?
 How do I quickly prove that the server is not the cause for
poor application performance?
 How are system performance metrics, such as CPU, disk,
and memory, impacting application performance?
 How is the virtualization infrastructure impacting
performance?
 How is the database and specific queries impacting
application performance?
Network Traffic
Analysis (CA
NFA)
Network Device
Performance
(SNMPC)
Times (CA ADA)
Systems
Performance
and
Application
Health
Common
Dashboard and
Reporting

Common
Dashboard and
Reporting
Common Dashboard and Reporting
Unified View Into Infrastructure Health and Performance
 What is the overall health and performance picture of
the infrastructure?
 Which applications are consuming the most resources
across the enterprise?
 What is the volume for global operations?
 Does the data center have the capacity to handle more
servers?
Network Traffic
Analysis (CA
NFA)
Network Device
Performance
(SNMPC)
Times (CA ADA)
Systems
Performance
and
Application
Health
Common
Dashboard and
Reporting

Unified Management Portal
 Customizable, role-based access and reporting
 Web console with top-down and drill-down navigation
 Single interface for problem discovery down to root cause
 Correlated key metrics for infrastructure planning and
decision support
 Third-party data integration
Network Traffic
Analysis (CA
NFA)
Network Device
Performance
(SNMPC)
Times (CA ADA)
Systems
Performance
and
Application
Health
Common
Dashboard and
Reporting

Operational Use Case
Application Delivery

Use Case Environment
CA NFA
Standalone
CA ADA
Standalone
Boston Infrastructure
New York Infrastructure
Santa Clara Infrastructure
SC-TIXCHANGE-WEB
Netflow
SNMP Polling
CA UIM
with SNMPC R UIM Robot
Switch Router
BOS-TIXCHANGE-WS
NY-TIXCHANGE-DB
Packet Data (SPAN)
R
R
R
WAN
R

USM Alarm View
Santa Clara Web server reporting excessive
performance from ADA.
Launch URL action to view server details.

Server Details Page
Server details shows key
system KPIs trended over
last 24 hours.
Click Advanced tab to view
CA Application Delivery
Analysis metrics for the
selected server.

 New York location
shows high packet loss.
 Web application
showing data transfer
time of 2.5 Seconds.
 Shows low amount of
Retransmitted Bytes.
 Shows server connection
time and CPU normal.
CA Application Delivery Analysis Data
Santa Clara Web Server

Additional CA ADA KPIs for Santa Clara Web Server
 Downstream
dependencies show
connection to Boston
WS is taking four
seconds to respond.
 SRT for Web server
showing five plus
seconds, indicating
further evidence that
issue is with Boston Web
service layer.
 Drill to Boston Web
service server.
 Incidents reflect ADA
thresholds being
exceeded.
 Web Server is not
refusing any sessions.

Boston web services layer
shows high packet Loss
from Santa Clara web
server and high data
transfer time from Boston
web services server.
Issue pointing to network
(high packet loss and high
response time between
Santa Clara and Boston.
Let’s look at the Boston
router to further
investigate the problem.
CA Application Delivery Analysis Data
Boston server providing Web services for Santa Clara web server.

SNMP—Flow Data from Boston Site Router
Flow and SNMP data do not
show high utilization,
however it does show spike
in traffic that is discarded.

Boston Site Router—CBQoS Stats
Further drill down into
SNMP data shows
business critical queue is
dropping traffic, causing
packet loss and
performance problems
for any apps hosted or
being accessed by the
Boston site.

Use Case Summary
 Santa Clara Web server experienced excessive performance alarm.
 Operator drills to Santa Clara web server details page to view system resource
performance.
 Operator views the advanced tab to view CA ADA metrics, which reveal slow
performance when accessing Boston web services layer.
 Viewing Boston web services layer, CA ADA metrics reveal high packet loss
between Santa Clara and Boston.
 Flow and SNMP data do not show utilization issues, however the router is
showing high discards.
 Further router investigation shows business critical QoS queue is dropping traffic.

Q & A

Must See Demos
CA UIM and
CA APM
Integration
Area #5
ANPM
Area #5
CA UIM for
MSPs
Area #5
CA UIM for
Networking
Area #5

For More Information
To learn more, please visit:
http://cainc.to/Nv2VOe
CA World ’15

Tech Talk: Leverage the combined power of CA Unified Infrastructure Management, CA Network Flow Analysis and CA Application Delivery Analysis.

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