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Case Study: RagingWire – Improving Service Delivery by Extending DCIM to Manage Data Center and IT Capacity

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RagingWire, a leading colocation provider, will share their innovative approach to converged capacity management and explain how it is helping its customers get a holistic view into available capacity.

In this presentation, you'll also learn how RagingWire is extending CA Data Center Infrastructure Management (DCIM) technology to help better understand both the physical capacity inside the data center as well as the logical capacity of its existing environment.

With a more holistic view into its data center infrastructure, RagingWire can respond more quickly to its internal customers as well as deliver more reliable services to its customers.

For more information on DevOps solutions from CA Technologies, please visit: http://bit.ly/1wbjjqX

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Case Study: RagingWire – Improving Service Delivery by Extending DCIM to Manage Data Center and IT Capacity

  1. 1. ca Opscenter Case Study: RagingWire – Improving Service Delivery by Extending DCIM to Manage Data Center and IT Capacity William Dougherty, RagingWire Data Centers Dhesi Ananchaperumal, CA Technologies OCX53S #CAWorld
  2. 2. 2 © 2014 CA. ALL RIGHTS RESERVED. Abstract RagingWire, a leading colocation provider, will share their innovative approach to converged capacity management and explain how it is helping its customers get a holistic view into available capacity. In this session, you'll also learn how RagingWire is extending CA Data Center Infrastructure Management (DCIM) technology to help better understand both the physical capacity inside the data center as well as the logical capacity of its existing environment. With a more holistic view into its data center infrastructure, RagingWire can respond more quickly to its internal customers as well as deliver more reliable services to its customers. (See related session: Meet The Experts: Q&A for “Case Study: RagingWire - Improving Service Delivery by Extending DCIM to Manage Data Center and IT Capacity”.) William Dougherty RagingWire Data Centers Dhesi Ananchaperumal CA Technologies
  3. 3. 3 © 2014 CA. ALL RIGHTS RESERVED. Join the conversion on social media Use #CAWorld #DevOps #DCIM for this session
  4. 4. 4 © 2014 CA. ALL RIGHTS RESERVED. DCIM Technology Evolution DCIM Today 2014 DCIM Emergence (2007- 2013) Spreadsheets with BMS data and use for IT provisioning process Operational Efficiency (recession’s impact to IT budgets) focus on efficiency PUE, DCiE Everything Automated consolidated in single repository, no more spreadsheets needed Tighter Integration between IT and business services
  5. 5. 5 © 2014 CA. ALL RIGHTS RESERVED. Tighter IT Management Integration Service Application Server Network Data Center IT Mgmt …with DCIMPower Space Cooling Enterprise Data Centers, Colo Providers, Cloud Environments
  6. 6. 6 © 2014 CA. ALL RIGHTS RESERVED. The benefits of DCIM… Availability and Operational Efficiency Efficient End-to-End Business Service Management Consolidate or Minimize Number of Point Solutions Data Transparency
  7. 7. © 2014 RagingWire Data Centers | Confidential & Proprietary | 7 Improving Service Delivery by Extending DCIM to Manage Data Center and IT Capacity William Dougherty Chief Technology Officer @bdognet
  8. 8. © 2014 RagingWire Data Centers | Confidential & Proprietary | 8 Improving Service Delivery by Extending DCIM to Manage Data Center and IT Capacity William Dougherty Chief Technology Officer @bdognet
  9. 9. © 2014 RagingWire Data Centers | Confidential & Proprietary | 9 100% availability with patented 2N+2® design
  10. 10. © 2014 RagingWire Data Centers | Confidential & Proprietary | 10
  11. 11. © 2014 RagingWire Data Centers | Confidential & Proprietary | 11 Why invest in DCIM?
  12. 12. © 2014 RagingWire Data Centers | Confidential & Proprietary | 12 Customer attempts at DCIM
  13. 13. © 2014 RagingWire Data Centers | Confidential & Proprietary | 13 Legacy DCIM at RagingWire
  14. 14. © 2014 RagingWire Data Centers | Confidential & Proprietary | 14 Monitoring at Every Level 2N+2®
  15. 15. © 2014 RagingWire Data Centers | Confidential & Proprietary | 15 Device Type System Interface / Protocol Data Generators Via iFix SNMP status, alarms Medium Voltage Meters IONe Via OPC XML Data Import current, voltage, power MSB Meters IONe Via OPC XML Data Import current, voltage power UPS Via SiteLinks in CA1 BACnet/IP current, voltage, power, battery status UDP Circuits TrendPoint Modbus TCP/IP current, voltage power One Pole Circuit InterGateway SNMP current, voltage power Two Pole Circuit InterGateway SNMP current, voltage power Three Pole Breaker InterGateway SNMP current, voltage power CRAC Units Via SiteLinks in CA1 BACnet/IP temp, fan speed, alarm Environmental Sensor Synapsense BACnet/IP temp, humidity, static pressure When in Doubt, Collect Everything
  16. 16. © 2014 RagingWire Data Centers | Confidential & Proprietary | 16 Branch Circuits RDU SecurityUPS Batteries CRAHs Temp Humidity Alerts CA ecoMeter data collection gateway CA Visual Infrastructure 3D visualization RagingWire N-Matrix® Customer Portal CA DCIM Unifies Data Silos
  17. 17. © 2014 RagingWire Data Centers | Confidential & Proprietary | 17 Breaking Down the Silos Capacity Management Unified Visibility Operational Transparency Operational Efficiency
  18. 18. © 2014 RagingWire Data Centers | Confidential & Proprietary | 18 What is data center capacity?
  19. 19. © 2014 RagingWire Data Centers | Confidential & Proprietary | 19 FLOOR SPACE POWER HEAT RACK SPACE What is data center capacity?
  20. 20. © 2014 RagingWire Data Centers | Confidential & Proprietary | 20 FLOOR SPACE POWER HEAT RACK SPACE OPERATIONS SALES CONSTRUCTION CUSTOMERS Each user looks at capacity differently
  21. 21. © 2014 RagingWire Data Centers | Confidential & Proprietary | 21 DCIM capacity management in action
  22. 22. © 2014 RagingWire Data Centers | Confidential & Proprietary | 22 Graphical floor and alarm representation - Easily see what is happening and where
  23. 23. © 2014 RagingWire Data Centers | Confidential & Proprietary | 23 Environmental data overlay - Quickly detect problem areas and hot spots
  24. 24. © 2014 RagingWire Data Centers | Confidential & Proprietary | 24 Rack capacity with visual inventory management - Spreadsheet tracking becomes a thing of the past
  25. 25. © 2014 RagingWire Data Centers | Confidential & Proprietary | 25 Layered Capacity Views - One click layering – actual and available for all collected data points
  26. 26. © 2014 RagingWire Data Centers | Confidential & Proprietary | 26 Graphical “tree view” power path analysis - See power path through electrical systems
  27. 27. © 2014 RagingWire Data Centers | Confidential & Proprietary | 27 Graphical impact and power path analysis - Identify which circuits are powered by a UPS
  28. 28. © 2014 RagingWire Data Centers | Confidential & Proprietary | 28 Dashboard and Reports - Holistic view of electrical capacity
  29. 29. © 2014 RagingWire Data Centers | Confidential & Proprietary | 29 Dashboard and Reports - Historical trend reports for every data point
  30. 30. © 2014 RagingWire Data Centers | Confidential & Proprietary | 30 1.45 54.81MW 37.80MW 1028MWH Executive Dashboards - Real time visibility of key metrics
  31. 31. © 2014 RagingWire Data Centers | Confidential & Proprietary | 31 Executive Dashboards - Drill down to campus, building or room
  32. 32. © 2014 RagingWire Data Centers | Confidential & Proprietary | 32 Dashboard and Reports - Access to detailed real time data
  33. 33. © 2014 RagingWire Data Centers | Confidential & Proprietary | 33 Dashboard and Reports - Live trending for real time views
  34. 34. © 2014 RagingWire Data Centers | Confidential & Proprietary | 34 Web and mobile client access - Light interface allows access from anywhere anytime, quick see where there are alarms
  35. 35. © 2014 RagingWire Data Centers | Confidential & Proprietary | 35 -100% -50% 0% 50% 100% 150% 200% 250% 300% 1 2 3 4 5 6 7 8 9 10 ROI% RagingWire DCIM ROI Models Series1 Series2 Series3
  36. 36. © 2014 RagingWire Data Centers | Confidential & Proprietary | 36 • DCIM illuminates the dark corners of your datacenter. Find problems you never knew you had. • Define your goals. What do you want DCIM to do for you? • Go slow. Capture one silo at a time. • ROI is immediate if you prioritize your pain. • Automation, accuracy and data consolidation drives significant OPEX savings. • Unified capacity planning aids effective construction forecasts. Save or delay CAPEX. • Transparency is a cornerstone of exceptional customer service. Lessons Learned
  37. 37. 37 © 2014 CA. ALL RIGHTS RESERVED. For More Information To learn more about DevOps, please visit: http://bit.ly/1wbjjqX Insert appropriate screenshot and text overlay from following “More Info Graphics” slide here; ensure it links to correct page DevOps
  38. 38. 38 © 2014 CA. ALL RIGHTS RESERVED. For Informational Purposes Only This presentation provided at CA World 2014 is intended for information purposes only and does not form any type of warranty. Content provided in this presentation has not been reviewed for accuracy and is based on information provided by CA Partners and Customers. Terms of this Presentation

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