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DevOps and Cloud: Tips and Techniques 
to Revolutionize Your SDLC 
Andi Mann 
VP of Strategic Solutions, Office of the CTO 
CA Technologies 
@AndiMann 
Andi.Mann@ca.com
Cloud and DevOps
Cloud computing 
“A model for enabling ubiquitous, convenient, 
on-demand network access to a shared pool of 
configurable computing resources … 
(e.g., networks, servers, storage, applications, 
and services) 
… that can be rapidly provisioned and released 
with minimal management effort or service 
provider interaction.” 
Source: NIST Special Publication 800-145 “The NIST Definition of Cloud Computing” – Peter Mell, Timothy Grace 
4 © 2014 CA. ALL RIGHTS RESERVED.
5 © 2014 CA. ALL RIGHTS RESERVED.
DevOps 
Improve collaboration between dev 
and ops… 
to accelerate the release of new 
capabilities … 
… and translate operational insight 
into continuous improvement … 
across the software lifecycle. 
6 © 2014 CA. ALL RIGHTS RESERVED.
DevOps: Succeed in the Application Economy 
48% 
… of respondents belonging 
to a DevOps-oriented team 
reported better collaboration 
among their colleagues.1 
1 TechInsights Report: What Smart Businesses Know About DevOps 
“The Accenture 2013 CIO Mobility Survey CIOs worldwide see 
mobility as key revenue generator and primary channel for 
customer engagement” Puppet Labs: 2013 State of DevOps Report 
7 © 2014 CA. ALL RIGHTS RESERVED. 
18% 
17% 
22% 
22% 
21% 
21% 
20% 
23% 
The Benefits of DevOps 
Percent improvements in business areas 
COLLABORATION 
APP QUALITY 
CUSTOMERS 
NEW SERVICES 
TIME TO MARKET 
REVENUE 
COST SAVINGS 
DEPLOY FREQUENCY
CAMS
CAMS – as close to prescriptive as DevOps gets 
Culture Automation Measurement Sharing 
9 © 2014 CA. ALL RIGHTS RESERVED.
Culture
DevOps is fundamentally about people and process 
Breaking down barriers between teams – and empires 
New roles, new titles, new (and shared) responsibilities 
Capturing and converting tribal knowledge 
Focus on business service, not technology 
Trust in each other, in technology, in process 
11 © 2014 CA. ALL RIGHTS RESERVED.
Cloud and DevOps both require culture change 
 Common attributes - trust, sharing, collaboration, automation 
 Cloud enables culture change too – via A, M, S 
 Biggest benefit of cloud is agility 
 DevOps builds on Agile development 
Tip: DevOps & Cloud both start with culture change. 
Find your cultural roadblocks and fix them first. 
12 © 2014 CA. ALL RIGHTS RESERVED.
Automation
Cloud and DevOps both require Automation 
Accelerate workflows 
Smooth handoffs 
Eliminate errors 
Reduce risk 
14 © 2014 CA. ALL RIGHTS RESERVED. 
Self-service 
Scalability 
Measurement 
Reduce risk
Automation helps ‘shift left’ on your project timeline 
wk5 wk6 wk7 wk8 wk9 wk10 wk11 wk12 wk13 wk14 wk15 wk16 wk17 wk18 wk19 
Projects 
15 © 2014 CA. ALL RIGHTS RESERVED. 
Former Release Cycle 
Data 
Setup 
Integration Test 
Regression 
(100%) 
Dev Unit UAT Pass 1 
Mainframe ST 
System Test 
MF Delivery 
Setup UAT Pass 2 
L/P Test
Automation accelerates time from idea to product 
PLAN TEST DEPLOY 
Lines of 
Business 
BUILD OPERATE 
Application 
Development 
16 © 2014 CA. ALL RIGHTS RESERVED. 
Prod 
Operations
Automation enables 'software-defined services' 
 Software-defined service - faster, more agile, more flexible 
– Software-defined Infrastructure (as a Service) 
– Software-defined Platform (as a Service) 
– Software-defined Networks (aka SDN) 
– Software-defined Storage (as a Service) 
17 © 2014 CA. ALL RIGHTS RESERVED.
Example: Parallel dev, test, QA with Service Virtualization 
“I can’t test or 
QA anything until 
I have access to 
everything!” 
Data Center 
Systems 
Middleware 
Services 
18 © 2014 CA. ALL RIGHTS RESERVED. 
Cloud 
Services 
Partner 
Services 
Your new mobile app! 
Enterprise 
Storage 
Distributed 
Systems
Example: Parallel dev, test, QA with Service Virtualization 
Data Center 
Systems 
Middleware 
Services 
19 © 2014 CA. ALL RIGHTS RESERVED. 
Cloud 
Services 
Partner 
Services 
Enterprise 
Storage 
Distributed 
Systems 
Test and QA 
against software-defined 
services 
instead – faster, 
better, safer 
Your new mobile app!
Remember this? 
wk5 wk6 wk7 wk8 wk9 wk10 wk11 wk12 wk13 wk14 wk15 wk16 wk17 wk18 wk19 
Projects 
20 © 2014 CA. ALL RIGHTS RESERVED. 
Former Release Cycle 
Data 
Setup 
Integration Test 
Regression 
(100%) 
Dev Unit UAT Pass 1 
Mainframe ST 
System Test 
MF Delivery 
Setup UAT Pass 2 
L/P Test
The same timeline with service virtualization in action 
wk5 wk6 wk7 wk8 wk9 wk10 wk11 wk12 wk13 wk14 wk15 wk16 wk17 wk18 wk19 
Projects 
21 © 2014 CA. ALL RIGHTS RESERVED. 
Former Release Cycle 
Data 
Setup 
Integration Test 
Regression 
(100%) 
Dev Unit UAT Pass 1 
Mainframe ST 
8-week Release Cycle 
System Test 
MF Delivery 
Setup UAT Pass 2 
L/P Test 
40% Time savings 
60% More scenarios covered 
30% savings 
350% more 
defects found 
2-week 
calendar savings 
388% more 60% savings 
defects found 
Early Load & 
Performance Testing
Service Virtualization outcomes - Union Bank 
“We are seeing immediate benefit from … Service 
Virtualization. We are able to realize agile, parallel 
development and increase the quality of the products 
we deliver for our customers. Finding areas for 
improvement earlier in the lifecycle is reducing our risk.” 
Dana W. Edwards, CTO, Union Bank 
22 © 2014 CA. ALL RIGHTS RESERVED.
Example: Automated Config and Provisioning 
Application Development Test and Acceptance Production 
Reqs Delivery Performance 
Coding Integration Acceptance Production 
Configuration 
Requirements 
Configuration 
Management 
Infrastructure 
Provisioning 
23 © 2014 CA. ALL RIGHTS RESERVED. 
Change 
Management 
DEV TEST/UAT PROD
Example: Continuous delivery with release automation 
Source Model 
Promote Deploy Target 
From existing 
Build/Continuous 
Integration 
To a Continuous 
Delivery/Release 
Automation System 
24 © 2014 CA. ALL RIGHTS RESERVED. 
Onto On-Premises, 
Hosted, or 
Cloud Infrastructure
Release Automation outcomes - Tesco 
TESCO: 8X Speed 
“Since implementing … Release Automation, 
we’ve deployed our online business into eight 
different countries, which wouldn’t have been 
possible before – that means the same team 
can deliver eight or nine times the volume of 
releases.” 
TOMAS KADLEC 
GROUP 
INFRASTRUCTURE 
IT DIRECTOR, TESCO 
25 © 2014 CA. ALL RIGHTS RESERVED.
Measurement
Cloud and DevOps both require Measurement 
“Measured service“ is an 
essential characteristic of cloud 
27 © 2014 CA. ALL RIGHTS RESERVED. 
“Measurement” is core to a 
CAMS approach to DevOps
How do you know when you deliver what you promise? 
How do you know when you don’t? 
Service Quality 
Metrics 
Ensure you deliver 
the service and 
quality you promised 
We delivered the 
service we promised. 
Dev/Ops 
Organizations 
SLA/Cost 
Reporting 
Deliver on line of 
business 
expectations for 
service and cost 
IT is delivering on 
time, on budget 
Line Of Business 
Executives 
28 © 2014 CA. ALL RIGHTS RESERVED. 
Customer 
Feedback 
Meet customer needs 
and understand new 
requirements 
IT is meeting their 
commitments 
Customers 
and Staff
Management cloud for measurement 
Agile, scalable, cost-effective 
Gain insight and simplify 
management and support with 
cloud-based solutions … 
… for physical, cloud, and mobile 
application dev, test, and prod … 
… allowing for a holistic view into 
your IT portfolio and investment. 
29 © 2014 CA. ALL RIGHTS RESERVED. 
INVESTMENTS 
Plan, Prioritize, Adjust 
SERVICE 
Support, 
Automate, 
Deliver 
ASSETS 
Manage, 
Secure, 
Enable 
BUSINESS 
STAKEHOLDERS 
IT LEADERS 
IT TEAMS 
EMPLOYEES
Feedback loops enable continuous improvement 
BUILD TEST DEPLOY OPERATE 
Coding Integration Acceptance Production 
Regression TestsRegression Constraint Analysis 
PLAN 
30 © 2014 CA. ALL RIGHTS RESERVED. 
FEEDBACK 
Reqs Delivery Performance 
Defect Information Virtual Services
Feedback loops give insight into quality, cost, experience 
Front Office Back Office 
P2M 
M2M 
P2P 
M2P 
End User 
(Person) 
31 © 2014 CA. ALL RIGHTS RESERVED. 
Management 
Cloud 
(Machine) 
Support 
(Person) 
Production 
Cloud 
(Machine)
Example: Detect and remediate problem in Dev and Ops 
CLOUD 
32 © 2014 CA. ALL RIGHTS RESERVED. 
BACK END 
USER NETWORK FRONT END 
End 
User 
WAN/ 
WWW 
Router 
Firewall 
Switch 
Load 
Balancer 
Web 
Server 
Portal 
Application 
Application 
Application 
Mainframe 
Web 
Service 
Database 
MIDDLEWARE 
App 
Server 
3rd Party 
Applications 
Database 
DEVS OPS
Dev, test, and prod monitoring results - ANZ Bank 
“ANZ Bank’s project teams 
went from 10-15 high-severity 
incidents to 1-2 
per release by using … 
Application Performance 
Management ” 
33 © 2014 CA. ALL RIGHTS RESERVED. 
Adam Cartwright, Head of IT Security and Operations, 
ANZ Bank 
Source: Customer Obsessed: ANZ Bank Continues to Make Customer Service and 
Employee Satisfaction a Top Priority, Smart Enterprise, 2014
Sharing
Cloud and DevOps are both about Sharing 
Content 
Systems Services Communication 
Internal or external – private or public 
35 © 2014 CA. ALL RIGHTS RESERVED.
Sharing starts with a shared project and a shared plan 
PROJECT TIMELINE 
Architecture Unit Test Acceptance 
Architecture Unit Test Acceptance 
Requirements Scrum/Sprint System Test Deployment 
36 © 2014 CA. ALL RIGHTS RESERVED. 
Delivery 
Deadline 
Stable & in 
production 
Operational 
Input/Awareness 
Requirements Scrum/Sprint System Test Deployment 
Ongoing Operational 
Input/Awareness 
Stable & in 
production 
Delivery 
Deadline
Source, consume, and expose shared cloud services 
COLLABORATION 
SOCIAL 
NETWORKS 
PROJECT 
MANAGEMENT 
CRM 
MANAGEMENT CONTENT 
MANAGEMENT 
SAAS 
COMMUNITY PRIVATE 
ON-PREMISE 
FINANCIAL 
CODE SERVICES 
37 © 2014 CA. ALL RIGHTS RESERVED. 
SERVICE 
MANAGEMENT 
CDN STORAGE 
BACKUP/ COMPUTE 
RECOVERY 
IAAS 
ANALYTICS 
DATA 
STORE 
API 
TOOLS 
PAAS 
IDE 
PUBLIC 
HYBRID
BUT … shared access can create exposure and raise risk 
 DevOps & Cloud == uncontrolled access and higher risk? 
– Access to unauthorized cloud services drives up IT budgets? 
– Insecure services allow data loss, cross-site access, hack attacks? 
– Sharing IDs and passwords means no separation of Duties? 
– Unprotected APIs open up to malwarte, penetration, DoS? 
38 © 2014 CA. ALL RIGHTS RESERVED.
Self-service, role-based access to ‘known good services’ 
Developers and 
Operators 
39 © 2014 CA. ALL RIGHTS RESERVED. 
Infrastructure 
Services 
Platform 
Services 
Software 
Services 
Enterprise 
Services 
Identity and Access 
Management 
Partner 
Services 
AUTHORISED ‘KNOWN GOOD’ SERVICES 
Self-Service 
Single Sign-On
Secure shared services with Identity & Access Management 
Automatic Login via IdM/PUPM 
Password 
Vault 
40 © 2014 CA. ALL RIGHTS RESERVED. 
Windows/MF/ 
UNIX/Linux 
Network 
Appliances 
Cloud/Virtual 
Servers 
Databases 
Individual 
Devs and Ops 
Shared 
Privileged Identity 
Applications 
Manual Login 
‘Most Privilege’ Access, 
No Audit or Control 
Password 
Check-In/ Check-Out 
Audit 
Audit and Control 
‘Least Privilege’ Access with Granular Audit and Control
Integrated identity & access management outcomes - BT 
“We now have a flexible and scalable model that we will extend to 
thousands of suppliers and other partners. In addition, BT has 
eliminated the need for 80 point solutions that were being used for 
user authentication.” 
41 © 2014 CA. ALL RIGHTS RESERVED. 
Chief Security Architect, BT 
Source: BT Saves more than £15 million and improves 
customer services, CA Technologies
Secure cloud integration with API management & security 
Cloud 
services 
Partners 
/Divisions 
Secure 
API Gateway 
42 © 2014 CA. ALL RIGHTS RESERVED. 
APPLICATION AND DATA PROVIDERS 
Internet of 
things 
Mobile 
developers 
Internal 
Developers 
APPLICATION AND DATA CONSUMERS 
Off Premise 
On Premise 
Infrastructure 
Services 
Platform 
Services 
Software 
Services 
Partner 
Services 
Enterprise 
Services
API Management and Security outcomes – Alaska Airlines 
TESCO: 8X Speed 
“With the … API Gateway in place, Alaska 
Airlines can now securely expose their APIs to 
potentially hundreds or even thousands of 
third party developers whose applications are 
dramatically expanding Alaska Airlines’ market 
reach.” 
43 © 2014 CA. ALL RIGHTS RESERVED.
More real world outcomes: DevOps transformation 
Company Application Release Before/After Business Value 
Online Grocery and Wine 2.5 Days  20 Minutes Streamlined International 
Online Gambling 
44 © 2014 CA. ALL RIGHTS RESERVED. 
Updates of online grocery 
Apps $380K / a month 
Fix Income IB division 12 Days  1.5 Minutes 
Oil drilling platform 
application 
3 Days  4 Minutes 
Business information 90 minutes  3 minutes 
On Line Gambling 2 Days  3 Minutes 
Online store 2 Days 12 Minutes 
$13M annually implement 
globally 
$577K / a month 
$1.3M annually 
$2.3M annually implement 
globally 
$1.2M annually 
Multinational 
Grocer 
Financial Institution 
Oil and Gas 
Financial Rating 
Global Retailer
Thank You! 
Please visit 
www.ca.com/devops 
anytime to learn how 
CA Technologies can help 
revolutionize Your SDLC!
Andi Mann 
VP Strategic Solutions, Office of the CTO 
Andi.Mann@ca.com 
@cainc 
linkedin.com/in/AndiMann 
ca.com 
46 © 2014 CA. ALL RIGHTS RESERVED. 
@AndiMann 
slideshare.net/CAinc 
linkedin.com/company/ca-technologies

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DevOps and Cloud Tips and Techniques to Revolutionize Your SDLC

  • 1. DevOps and Cloud: Tips and Techniques to Revolutionize Your SDLC Andi Mann VP of Strategic Solutions, Office of the CTO CA Technologies @AndiMann Andi.Mann@ca.com
  • 3. Cloud computing “A model for enabling ubiquitous, convenient, on-demand network access to a shared pool of configurable computing resources … (e.g., networks, servers, storage, applications, and services) … that can be rapidly provisioned and released with minimal management effort or service provider interaction.” Source: NIST Special Publication 800-145 “The NIST Definition of Cloud Computing” – Peter Mell, Timothy Grace 4 © 2014 CA. ALL RIGHTS RESERVED.
  • 4. 5 © 2014 CA. ALL RIGHTS RESERVED.
  • 5. DevOps Improve collaboration between dev and ops… to accelerate the release of new capabilities … … and translate operational insight into continuous improvement … across the software lifecycle. 6 © 2014 CA. ALL RIGHTS RESERVED.
  • 6. DevOps: Succeed in the Application Economy 48% … of respondents belonging to a DevOps-oriented team reported better collaboration among their colleagues.1 1 TechInsights Report: What Smart Businesses Know About DevOps “The Accenture 2013 CIO Mobility Survey CIOs worldwide see mobility as key revenue generator and primary channel for customer engagement” Puppet Labs: 2013 State of DevOps Report 7 © 2014 CA. ALL RIGHTS RESERVED. 18% 17% 22% 22% 21% 21% 20% 23% The Benefits of DevOps Percent improvements in business areas COLLABORATION APP QUALITY CUSTOMERS NEW SERVICES TIME TO MARKET REVENUE COST SAVINGS DEPLOY FREQUENCY
  • 8. CAMS – as close to prescriptive as DevOps gets Culture Automation Measurement Sharing 9 © 2014 CA. ALL RIGHTS RESERVED.
  • 10. DevOps is fundamentally about people and process Breaking down barriers between teams – and empires New roles, new titles, new (and shared) responsibilities Capturing and converting tribal knowledge Focus on business service, not technology Trust in each other, in technology, in process 11 © 2014 CA. ALL RIGHTS RESERVED.
  • 11. Cloud and DevOps both require culture change  Common attributes - trust, sharing, collaboration, automation  Cloud enables culture change too – via A, M, S  Biggest benefit of cloud is agility  DevOps builds on Agile development Tip: DevOps & Cloud both start with culture change. Find your cultural roadblocks and fix them first. 12 © 2014 CA. ALL RIGHTS RESERVED.
  • 13. Cloud and DevOps both require Automation Accelerate workflows Smooth handoffs Eliminate errors Reduce risk 14 © 2014 CA. ALL RIGHTS RESERVED. Self-service Scalability Measurement Reduce risk
  • 14. Automation helps ‘shift left’ on your project timeline wk5 wk6 wk7 wk8 wk9 wk10 wk11 wk12 wk13 wk14 wk15 wk16 wk17 wk18 wk19 Projects 15 © 2014 CA. ALL RIGHTS RESERVED. Former Release Cycle Data Setup Integration Test Regression (100%) Dev Unit UAT Pass 1 Mainframe ST System Test MF Delivery Setup UAT Pass 2 L/P Test
  • 15. Automation accelerates time from idea to product PLAN TEST DEPLOY Lines of Business BUILD OPERATE Application Development 16 © 2014 CA. ALL RIGHTS RESERVED. Prod Operations
  • 16. Automation enables 'software-defined services'  Software-defined service - faster, more agile, more flexible – Software-defined Infrastructure (as a Service) – Software-defined Platform (as a Service) – Software-defined Networks (aka SDN) – Software-defined Storage (as a Service) 17 © 2014 CA. ALL RIGHTS RESERVED.
  • 17. Example: Parallel dev, test, QA with Service Virtualization “I can’t test or QA anything until I have access to everything!” Data Center Systems Middleware Services 18 © 2014 CA. ALL RIGHTS RESERVED. Cloud Services Partner Services Your new mobile app! Enterprise Storage Distributed Systems
  • 18. Example: Parallel dev, test, QA with Service Virtualization Data Center Systems Middleware Services 19 © 2014 CA. ALL RIGHTS RESERVED. Cloud Services Partner Services Enterprise Storage Distributed Systems Test and QA against software-defined services instead – faster, better, safer Your new mobile app!
  • 19. Remember this? wk5 wk6 wk7 wk8 wk9 wk10 wk11 wk12 wk13 wk14 wk15 wk16 wk17 wk18 wk19 Projects 20 © 2014 CA. ALL RIGHTS RESERVED. Former Release Cycle Data Setup Integration Test Regression (100%) Dev Unit UAT Pass 1 Mainframe ST System Test MF Delivery Setup UAT Pass 2 L/P Test
  • 20. The same timeline with service virtualization in action wk5 wk6 wk7 wk8 wk9 wk10 wk11 wk12 wk13 wk14 wk15 wk16 wk17 wk18 wk19 Projects 21 © 2014 CA. ALL RIGHTS RESERVED. Former Release Cycle Data Setup Integration Test Regression (100%) Dev Unit UAT Pass 1 Mainframe ST 8-week Release Cycle System Test MF Delivery Setup UAT Pass 2 L/P Test 40% Time savings 60% More scenarios covered 30% savings 350% more defects found 2-week calendar savings 388% more 60% savings defects found Early Load & Performance Testing
  • 21. Service Virtualization outcomes - Union Bank “We are seeing immediate benefit from … Service Virtualization. We are able to realize agile, parallel development and increase the quality of the products we deliver for our customers. Finding areas for improvement earlier in the lifecycle is reducing our risk.” Dana W. Edwards, CTO, Union Bank 22 © 2014 CA. ALL RIGHTS RESERVED.
  • 22. Example: Automated Config and Provisioning Application Development Test and Acceptance Production Reqs Delivery Performance Coding Integration Acceptance Production Configuration Requirements Configuration Management Infrastructure Provisioning 23 © 2014 CA. ALL RIGHTS RESERVED. Change Management DEV TEST/UAT PROD
  • 23. Example: Continuous delivery with release automation Source Model Promote Deploy Target From existing Build/Continuous Integration To a Continuous Delivery/Release Automation System 24 © 2014 CA. ALL RIGHTS RESERVED. Onto On-Premises, Hosted, or Cloud Infrastructure
  • 24. Release Automation outcomes - Tesco TESCO: 8X Speed “Since implementing … Release Automation, we’ve deployed our online business into eight different countries, which wouldn’t have been possible before – that means the same team can deliver eight or nine times the volume of releases.” TOMAS KADLEC GROUP INFRASTRUCTURE IT DIRECTOR, TESCO 25 © 2014 CA. ALL RIGHTS RESERVED.
  • 26. Cloud and DevOps both require Measurement “Measured service“ is an essential characteristic of cloud 27 © 2014 CA. ALL RIGHTS RESERVED. “Measurement” is core to a CAMS approach to DevOps
  • 27. How do you know when you deliver what you promise? How do you know when you don’t? Service Quality Metrics Ensure you deliver the service and quality you promised We delivered the service we promised. Dev/Ops Organizations SLA/Cost Reporting Deliver on line of business expectations for service and cost IT is delivering on time, on budget Line Of Business Executives 28 © 2014 CA. ALL RIGHTS RESERVED. Customer Feedback Meet customer needs and understand new requirements IT is meeting their commitments Customers and Staff
  • 28. Management cloud for measurement Agile, scalable, cost-effective Gain insight and simplify management and support with cloud-based solutions … … for physical, cloud, and mobile application dev, test, and prod … … allowing for a holistic view into your IT portfolio and investment. 29 © 2014 CA. ALL RIGHTS RESERVED. INVESTMENTS Plan, Prioritize, Adjust SERVICE Support, Automate, Deliver ASSETS Manage, Secure, Enable BUSINESS STAKEHOLDERS IT LEADERS IT TEAMS EMPLOYEES
  • 29. Feedback loops enable continuous improvement BUILD TEST DEPLOY OPERATE Coding Integration Acceptance Production Regression TestsRegression Constraint Analysis PLAN 30 © 2014 CA. ALL RIGHTS RESERVED. FEEDBACK Reqs Delivery Performance Defect Information Virtual Services
  • 30. Feedback loops give insight into quality, cost, experience Front Office Back Office P2M M2M P2P M2P End User (Person) 31 © 2014 CA. ALL RIGHTS RESERVED. Management Cloud (Machine) Support (Person) Production Cloud (Machine)
  • 31. Example: Detect and remediate problem in Dev and Ops CLOUD 32 © 2014 CA. ALL RIGHTS RESERVED. BACK END USER NETWORK FRONT END End User WAN/ WWW Router Firewall Switch Load Balancer Web Server Portal Application Application Application Mainframe Web Service Database MIDDLEWARE App Server 3rd Party Applications Database DEVS OPS
  • 32. Dev, test, and prod monitoring results - ANZ Bank “ANZ Bank’s project teams went from 10-15 high-severity incidents to 1-2 per release by using … Application Performance Management ” 33 © 2014 CA. ALL RIGHTS RESERVED. Adam Cartwright, Head of IT Security and Operations, ANZ Bank Source: Customer Obsessed: ANZ Bank Continues to Make Customer Service and Employee Satisfaction a Top Priority, Smart Enterprise, 2014
  • 34. Cloud and DevOps are both about Sharing Content Systems Services Communication Internal or external – private or public 35 © 2014 CA. ALL RIGHTS RESERVED.
  • 35. Sharing starts with a shared project and a shared plan PROJECT TIMELINE Architecture Unit Test Acceptance Architecture Unit Test Acceptance Requirements Scrum/Sprint System Test Deployment 36 © 2014 CA. ALL RIGHTS RESERVED. Delivery Deadline Stable & in production Operational Input/Awareness Requirements Scrum/Sprint System Test Deployment Ongoing Operational Input/Awareness Stable & in production Delivery Deadline
  • 36. Source, consume, and expose shared cloud services COLLABORATION SOCIAL NETWORKS PROJECT MANAGEMENT CRM MANAGEMENT CONTENT MANAGEMENT SAAS COMMUNITY PRIVATE ON-PREMISE FINANCIAL CODE SERVICES 37 © 2014 CA. ALL RIGHTS RESERVED. SERVICE MANAGEMENT CDN STORAGE BACKUP/ COMPUTE RECOVERY IAAS ANALYTICS DATA STORE API TOOLS PAAS IDE PUBLIC HYBRID
  • 37. BUT … shared access can create exposure and raise risk  DevOps & Cloud == uncontrolled access and higher risk? – Access to unauthorized cloud services drives up IT budgets? – Insecure services allow data loss, cross-site access, hack attacks? – Sharing IDs and passwords means no separation of Duties? – Unprotected APIs open up to malwarte, penetration, DoS? 38 © 2014 CA. ALL RIGHTS RESERVED.
  • 38. Self-service, role-based access to ‘known good services’ Developers and Operators 39 © 2014 CA. ALL RIGHTS RESERVED. Infrastructure Services Platform Services Software Services Enterprise Services Identity and Access Management Partner Services AUTHORISED ‘KNOWN GOOD’ SERVICES Self-Service Single Sign-On
  • 39. Secure shared services with Identity & Access Management Automatic Login via IdM/PUPM Password Vault 40 © 2014 CA. ALL RIGHTS RESERVED. Windows/MF/ UNIX/Linux Network Appliances Cloud/Virtual Servers Databases Individual Devs and Ops Shared Privileged Identity Applications Manual Login ‘Most Privilege’ Access, No Audit or Control Password Check-In/ Check-Out Audit Audit and Control ‘Least Privilege’ Access with Granular Audit and Control
  • 40. Integrated identity & access management outcomes - BT “We now have a flexible and scalable model that we will extend to thousands of suppliers and other partners. In addition, BT has eliminated the need for 80 point solutions that were being used for user authentication.” 41 © 2014 CA. ALL RIGHTS RESERVED. Chief Security Architect, BT Source: BT Saves more than £15 million and improves customer services, CA Technologies
  • 41. Secure cloud integration with API management & security Cloud services Partners /Divisions Secure API Gateway 42 © 2014 CA. ALL RIGHTS RESERVED. APPLICATION AND DATA PROVIDERS Internet of things Mobile developers Internal Developers APPLICATION AND DATA CONSUMERS Off Premise On Premise Infrastructure Services Platform Services Software Services Partner Services Enterprise Services
  • 42. API Management and Security outcomes – Alaska Airlines TESCO: 8X Speed “With the … API Gateway in place, Alaska Airlines can now securely expose their APIs to potentially hundreds or even thousands of third party developers whose applications are dramatically expanding Alaska Airlines’ market reach.” 43 © 2014 CA. ALL RIGHTS RESERVED.
  • 43. More real world outcomes: DevOps transformation Company Application Release Before/After Business Value Online Grocery and Wine 2.5 Days  20 Minutes Streamlined International Online Gambling 44 © 2014 CA. ALL RIGHTS RESERVED. Updates of online grocery Apps $380K / a month Fix Income IB division 12 Days  1.5 Minutes Oil drilling platform application 3 Days  4 Minutes Business information 90 minutes  3 minutes On Line Gambling 2 Days  3 Minutes Online store 2 Days 12 Minutes $13M annually implement globally $577K / a month $1.3M annually $2.3M annually implement globally $1.2M annually Multinational Grocer Financial Institution Oil and Gas Financial Rating Global Retailer
  • 44. Thank You! Please visit www.ca.com/devops anytime to learn how CA Technologies can help revolutionize Your SDLC!
  • 45. Andi Mann VP Strategic Solutions, Office of the CTO Andi.Mann@ca.com @cainc linkedin.com/in/AndiMann ca.com 46 © 2014 CA. ALL RIGHTS RESERVED. @AndiMann slideshare.net/CAinc linkedin.com/company/ca-technologies