SlideShare a Scribd company logo
1 of 3
Bradley Scot Kahn
700 Trombley Road
Grosse Pointe Park, MI 48230
(586) 744-6442
EXPERIENCE
Jim Brady’s Detroit (07/2015-9/2016)
Senior General Manager
 Created this new restaurant concept from scratch
 Utilized all programs in Microsoft Office to create all checklists, orientation slideshows, company
handbook, all position manuals and handbooks
 Processed all payroll
 Interviewed all vendors and negotiated their contracts
 Entered all food, liquor, beer and wine items in Optimum Control
 Entered all recipes in Optimum Control
 Performed and verified all restaurant accounting
 Performed all inventory procedures
 Interviewed and hired all management team members
 Interviewed and hired all hourly team members
 Performed all employment separations
 Organized and monitored all team member files
 Developed all food, liquor, beer and wine menu items
 Created all purchasing order guides
 Contributed to kitchen design and layout
 Developed IT systems with Micros, J-Tech, Hot Schedules and Optimum Control
 Created all training systems from opening teams to all new hires
 Created all kitchen operating systems including but not limited to order guides, p-mix, line check,
cleaning checklists, schedules (Hot Schedules), all position execution
 Created all dining room operating systems including but not limited to steps of service, secret shop
reports, server check ins, cleaning checklists, side work, floor plans, schedule (Hot Schedules), all
position execution
 Created all manager systems including but not limited to ordering guides for all small wares, lighting,
equipment, office supplies, uniforms, interviewing hourly team members, staffing templates, budgets,
team member incentives, scheduled hourly team member development
 Developed systems to monitor and improve cash flow
 Developed systems to monitor and improve all cost of goods
 Facilitated weekly manager meetings
 Facilitated quarterly hourly team member meetings
 Followed up on all hourly team member reviews and approved all pay increases where they were earned
Meritage Hospitality - Twisted Rooster and Freighters (07/2014-07-2015)
General Manager
 Develop management team
 Develop hourly team members
 Develop food items and menus
 Deliver high profit cost of goods
 Deliver execution
 Deliver balanced labor costs
 Train new hire managers
 Train executive chefs
 Develop beverage items and menus
 Organize and execute all local restaurant marketing
 Organize and execute Block Party with 97.1 The Ticket for Detroit Tigers opening day
 Manage and perform all accounting procedures
 Work with hotel to plan and execute all banquet functions
 Plan and execute all meal periods (breakfast, lunch, dinner and late night)
 Create, plan and execute all Happy Hour menus
Applebee's (01/2012-07/2014)
Assistant General Manager
While serving as Assistant GM at the Sterling Heights location, I have driven the kitchen to execute at a high
level delivering a sales increase of 26% versus prior year. Prior to my leadership, this location delivered a failing
Ecosure score. Since then I have developed the kitchen and management staff and have delivered an Ecosure
score of 95% or better consistently. During my time at this location I have developed the kitchen to execute at
a high level delivering 94.5% of the food orders in fewer than 14 minutes while raising the food scores in every
category to 80% or better. Those categories are food correct temperature, food looked appealing, received
great value, food tasted great and food prepared accurately. These food scores lead the way to delivering the
highest GEM (Guest Experience Measurement) in the company for the third quarter of fiscal year 2013.
 Assist delivering results in every area of the restaurant.
 Execute training program.
 Create and deliver departmental one on one meeting with each member of the kitchen.
 Conducted all ordering for supplies, food, Liquor, beer, wine, uniforms, chemicals and paper products.
 Conduct and verify all inventory procedures and results and create necessary action plans.
 Create balanced schedules to deliver profits, execution and team morale.
 Maintain clean and safe work environment.
 Teach, coach and develop all safety and sanitation standards to management team as well as hourly
team members.
 Pass all inspections from health department, Ecosure and company driven inspections.
 Conduct audits for the entire restaurant to ensure all company standards are being met.
 Create action plans for any area of opportunity in the entire restaurant based on these audits.
 Monitor all restaurant systems and checklists and deliver feedback to management team.
 Perform all cash handling procedures 100% to company expectations.
 Conduct Guest Service Rescues resulting in improved guest relations.
Romano's Macaroni Grill (7/2000-12/2011)
General Manager (09/2005-12/2011)
I served as the General Manager for the Auburn Hills, MI and Shelby Township locations, MI locations. I was
promoted into a restaurant that was losing sales each year and turned it around through the development of
team members increasing sales by 9% from the prior year. Sales continued to escalate in each subsequent year.
Under my direction, I aided in moving 9 hourly associates into salaried management positions. I created an
hourly schedule that delivered 1.8% below company budgets while maintaining an Operations Excellence score
of 96% or better consistently. I lead the opening of the Grand Rapids location as the Regional Executive Chef.
 Interview, hire, and train management and hourly team candidates.
 Conduct audits for the entire restaurant to ensure all company standards are being met.
 Create action plans to assist in improvement efforts.
 Monitor all restaurant systems and checklists and deliver necessary feedback to management team.
 Perform all cash handling procedures 100% to company expectations.
 Create Managing Chef position including job description, development modules, position requirements
and measurements for success.
 Created Excel tracking sheets and assisted Area Director in monitoring all restaurant’s delivered
results.
 Conducted conference calls to assist other restaurants in their improvement efforts.
 Certified Management Training restaurant.
 Conduct all guest relations for my restaurant.
 Develop, market, and execute catering program.
 Write balanced management schedules to deliver profitability for the restaurant while maintaining
quality of life for my team members.
 Worked flawlessly through sale of brand and the transition to new software, POS systems and back office
systems.
 Supported all restaurants in my market as they went through the transition of new software, POS
systems and back office systems.
Dining Room Manager (6/2003-9/2005)
I served as the Dining room Manger Shelby Township and was subsequently moved to Auburn Hills to improve
operational excellence and advance the restaurants sales results. I earned training restaurant status in both
restaurants. I consistently developed dining room staff to increase check averages. I created an employer of
choice culture which kept my turnover 17% below the company average. I developed my team to deliver the
highest increase in wine sales throughout the Northeast region increasing bar sales by 12%, working with wine
representatives to provided regimented training for bar tenders and servers.
 Developed floor plans for the dining room that were incorporated throughout the entire company.
 Trained new hire managers successfully.
 Wrote balanced schedules to deliver great results while giving my team every requested day off.
 Delivered financial results below company budget for labor in the entire dining room while increasing
sales, morale and profits in each cost center in the dining room.
 Implemented Curbside To Go service for carryout business improving sales for carryout by 6%.
 Developed support staff to help create efficient, fun and festive atmosphere in dining room for guests by
coaching them to interact with guest and support servers and bar tenders with more than just seating
guests, bussing and running food.
 Created an,”In like new condition” cleaning mentality in the dining room improving overall GEM (Guest
Experience Measurement) scores.
 Assisted Area Director with tracking check averages, staffing levels, sales goals, sales commitments,
delivered results and all contests for the entire area.
 Conducted all liquor, beer and wine ordering.
Kitchen Manager (7/2000 -6/2003)
While kitchen manager, I was moved to three locations specifically to improve kitchen Operations Excellence,
food, supply and labor costs, attrition rate and overall cleanliness of each restaurant. I delivered food costs of
26.2% in Ann Arbor, 25.9% in Auburn Hills and 25.8% in Shelby Township versus the company budget of
26.7%. I developed certified trainers for new restaurant openings.
 Created an, “In like new condition” cleaning mentality in the Kitchen improving overall GEM (Guest
Experience Measurement) scores.
 Lead the area in food cost and labor results versus company budgets.
 Assisted in opening of Grand Rapids location as their Regional Executive Chef.
 Won the Creative Chef contest 3 times and had 2 of those winning recipes added to the nation wide
menu.
 My restaurant was the training kitchen for all new menu roll outs. I organized, planned and executed the
training of all new menu items for our entire area.
 Wrote balanced schedules to deliver great results while giving my team every requested day off.
 Created an employer of choice culture which kept my turnover 26% below the company average.
 Developed 8 restaurant opening trainers for world wide restaurant openings.
 Worked closely with the Regional Executive Chef to develop Kitchen Managers from our entire area.
 Held conference calls for the Area Director discussing best practices to help entire market improve
results.
 Executed at a high level with lower than company average ticket times while maintaining high food
scores for GEM (Guest Experience Measurement).
 Trained Area Directors, Kitchen Managers and General Managers how to execute the company’s new
Create Your Own Pasta initiative. How to execute this in the kitchen as well as in the dining room.
 Conducted all ordering for supplies, food, uniforms, chemicals and paper products.
 Conduct audits for the entire restaurant to ensure all company standards are being met.
 Passed all inspections from health department, Ecosure and company driven inspections.

More Related Content

What's hot

What's hot (17)

Resume December 2014
Resume December 2014Resume December 2014
Resume December 2014
 
VNS V5Resume2016
VNS V5Resume2016VNS V5Resume2016
VNS V5Resume2016
 
Binish Joseph-Cv
Binish Joseph-CvBinish Joseph-Cv
Binish Joseph-Cv
 
Gopal Singh Mehta CV
Gopal Singh Mehta  CVGopal Singh Mehta  CV
Gopal Singh Mehta CV
 
Jenn_Resume
Jenn_ResumeJenn_Resume
Jenn_Resume
 
CHEF RESUM...52
CHEF RESUM...52CHEF RESUM...52
CHEF RESUM...52
 
prem CV-2016
prem CV-2016prem CV-2016
prem CV-2016
 
duane-murrayrevised
duane-murrayrevisedduane-murrayrevised
duane-murrayrevised
 
Kristen
KristenKristen
Kristen
 
Steve Signore Resume 12-2016
Steve Signore  Resume 12-2016Steve Signore  Resume 12-2016
Steve Signore Resume 12-2016
 
Raafat mokhtar
Raafat mokhtar Raafat mokhtar
Raafat mokhtar
 
Nelson Hernandez Resume-2
Nelson Hernandez Resume-2Nelson Hernandez Resume-2
Nelson Hernandez Resume-2
 
Raafat mokhtar cv مدير اغذية ومشروبات
Raafat mokhtar cv مدير اغذية ومشروبات Raafat mokhtar cv مدير اغذية ومشروبات
Raafat mokhtar cv مدير اغذية ومشروبات
 
Tarek Saleh Most Recent Resume final 2
Tarek Saleh Most Recent Resume final 2Tarek Saleh Most Recent Resume final 2
Tarek Saleh Most Recent Resume final 2
 
Cv مدير اغذية ومشروبات جاهز
Cv مدير اغذية ومشروبات جاهزCv مدير اغذية ومشروبات جاهز
Cv مدير اغذية ومشروبات جاهز
 
Raafat mokhtar
Raafat mokhtarRaafat mokhtar
Raafat mokhtar
 
Resume
ResumeResume
Resume
 

Viewers also liked

Brian_Oliver_Resume
Brian_Oliver_ResumeBrian_Oliver_Resume
Brian_Oliver_ResumeBrian Oliver
 
Bharani Experienced Resume
Bharani Experienced ResumeBharani Experienced Resume
Bharani Experienced Resumebharani kumar
 
brian jaszka resume - 1
brian jaszka resume - 1brian jaszka resume - 1
brian jaszka resume - 1Brian Jaszka
 
Bilal Resume 150715
Bilal Resume 150715Bilal Resume 150715
Bilal Resume 150715Bilal dar
 
Benjamin waid meeker sr cover letter resume
Benjamin waid meeker sr cover letter  resumeBenjamin waid meeker sr cover letter  resume
Benjamin waid meeker sr cover letter resumeBenjamin Meeker Sr.
 

Viewers also liked (7)

Autumn's resume 2016
Autumn's resume 2016Autumn's resume 2016
Autumn's resume 2016
 
Brian_Oliver_Resume
Brian_Oliver_ResumeBrian_Oliver_Resume
Brian_Oliver_Resume
 
Bhaskar resume word
Bhaskar resume wordBhaskar resume word
Bhaskar resume word
 
Bharani Experienced Resume
Bharani Experienced ResumeBharani Experienced Resume
Bharani Experienced Resume
 
brian jaszka resume - 1
brian jaszka resume - 1brian jaszka resume - 1
brian jaszka resume - 1
 
Bilal Resume 150715
Bilal Resume 150715Bilal Resume 150715
Bilal Resume 150715
 
Benjamin waid meeker sr cover letter resume
Benjamin waid meeker sr cover letter  resumeBenjamin waid meeker sr cover letter  resume
Benjamin waid meeker sr cover letter resume
 

Similar to Bradley Scott Kahn Resume

Jerry Osuna Resume 2016
Jerry Osuna Resume 2016Jerry Osuna Resume 2016
Jerry Osuna Resume 2016Jerry Osuna
 
Donald Vitolo resume
Donald Vitolo resumeDonald Vitolo resume
Donald Vitolo resumeDonald Vitolo
 
Resume Brad Feffer 2016
Resume Brad Feffer 2016Resume Brad Feffer 2016
Resume Brad Feffer 2016Brad Feffer
 
Jana Trout-Wacholz Resume
Jana Trout-Wacholz ResumeJana Trout-Wacholz Resume
Jana Trout-Wacholz ResumeJanaWacholz
 
Credeur-Burlyn_Resume_Business_Professional
Credeur-Burlyn_Resume_Business_ProfessionalCredeur-Burlyn_Resume_Business_Professional
Credeur-Burlyn_Resume_Business_ProfessionalBurlyn Credeur
 
B_Administration presentation-Samah Fathi.pptx
B_Administration presentation-Samah Fathi.pptxB_Administration presentation-Samah Fathi.pptx
B_Administration presentation-Samah Fathi.pptxsamahfathi31
 
Beth Resume (2)
Beth Resume (2)Beth Resume (2)
Beth Resume (2)Beth Rivas
 
updated Resume Varun
updated Resume Varunupdated Resume Varun
updated Resume Varunvarun Mutreja
 
Bernard S Murphy 2015A
Bernard S Murphy 2015ABernard S Murphy 2015A
Bernard S Murphy 2015ABernie Murphy
 
Gantus ray regional director m
Gantus ray regional director mGantus ray regional director m
Gantus ray regional director mRay Gantus
 
Gantus ray regional director m
Gantus ray regional director mGantus ray regional director m
Gantus ray regional director mRay Gantus
 

Similar to Bradley Scott Kahn Resume (20)

Jerry Osuna Resume 2016
Jerry Osuna Resume 2016Jerry Osuna Resume 2016
Jerry Osuna Resume 2016
 
CV of Purav Bosamia
CV of Purav BosamiaCV of Purav Bosamia
CV of Purav Bosamia
 
Ashraf Perwaiz DOX 1
Ashraf Perwaiz DOX 1Ashraf Perwaiz DOX 1
Ashraf Perwaiz DOX 1
 
Donald Vitolo resume
Donald Vitolo resumeDonald Vitolo resume
Donald Vitolo resume
 
Resume
ResumeResume
Resume
 
Resume Brad Feffer 2016
Resume Brad Feffer 2016Resume Brad Feffer 2016
Resume Brad Feffer 2016
 
Tejeshwar Yadav
Tejeshwar YadavTejeshwar Yadav
Tejeshwar Yadav
 
Jana Trout-Wacholz Resume
Jana Trout-Wacholz ResumeJana Trout-Wacholz Resume
Jana Trout-Wacholz Resume
 
Adel Kayed CV
Adel Kayed CVAdel Kayed CV
Adel Kayed CV
 
Credeur-Burlyn_Resume_Business_Professional
Credeur-Burlyn_Resume_Business_ProfessionalCredeur-Burlyn_Resume_Business_Professional
Credeur-Burlyn_Resume_Business_Professional
 
C.V. of Purav Bosamia
C.V. of Purav BosamiaC.V. of Purav Bosamia
C.V. of Purav Bosamia
 
B_Administration presentation-Samah Fathi.pptx
B_Administration presentation-Samah Fathi.pptxB_Administration presentation-Samah Fathi.pptx
B_Administration presentation-Samah Fathi.pptx
 
Beth Resume (2)
Beth Resume (2)Beth Resume (2)
Beth Resume (2)
 
updated Resume Varun
updated Resume Varunupdated Resume Varun
updated Resume Varun
 
Updated resume2015
Updated resume2015Updated resume2015
Updated resume2015
 
Bernard S Murphy 2015A
Bernard S Murphy 2015ABernard S Murphy 2015A
Bernard S Murphy 2015A
 
prawin resume (1)3
prawin resume (1)3prawin resume (1)3
prawin resume (1)3
 
Gantus ray regional director m
Gantus ray regional director mGantus ray regional director m
Gantus ray regional director m
 
Gantus ray regional director m
Gantus ray regional director mGantus ray regional director m
Gantus ray regional director m
 
Resume / CV
Resume / CVResume / CV
Resume / CV
 

Bradley Scott Kahn Resume

  • 1. Bradley Scot Kahn 700 Trombley Road Grosse Pointe Park, MI 48230 (586) 744-6442 EXPERIENCE Jim Brady’s Detroit (07/2015-9/2016) Senior General Manager  Created this new restaurant concept from scratch  Utilized all programs in Microsoft Office to create all checklists, orientation slideshows, company handbook, all position manuals and handbooks  Processed all payroll  Interviewed all vendors and negotiated their contracts  Entered all food, liquor, beer and wine items in Optimum Control  Entered all recipes in Optimum Control  Performed and verified all restaurant accounting  Performed all inventory procedures  Interviewed and hired all management team members  Interviewed and hired all hourly team members  Performed all employment separations  Organized and monitored all team member files  Developed all food, liquor, beer and wine menu items  Created all purchasing order guides  Contributed to kitchen design and layout  Developed IT systems with Micros, J-Tech, Hot Schedules and Optimum Control  Created all training systems from opening teams to all new hires  Created all kitchen operating systems including but not limited to order guides, p-mix, line check, cleaning checklists, schedules (Hot Schedules), all position execution  Created all dining room operating systems including but not limited to steps of service, secret shop reports, server check ins, cleaning checklists, side work, floor plans, schedule (Hot Schedules), all position execution  Created all manager systems including but not limited to ordering guides for all small wares, lighting, equipment, office supplies, uniforms, interviewing hourly team members, staffing templates, budgets, team member incentives, scheduled hourly team member development  Developed systems to monitor and improve cash flow  Developed systems to monitor and improve all cost of goods  Facilitated weekly manager meetings  Facilitated quarterly hourly team member meetings  Followed up on all hourly team member reviews and approved all pay increases where they were earned Meritage Hospitality - Twisted Rooster and Freighters (07/2014-07-2015) General Manager  Develop management team  Develop hourly team members  Develop food items and menus  Deliver high profit cost of goods  Deliver execution  Deliver balanced labor costs  Train new hire managers  Train executive chefs  Develop beverage items and menus  Organize and execute all local restaurant marketing  Organize and execute Block Party with 97.1 The Ticket for Detroit Tigers opening day
  • 2.  Manage and perform all accounting procedures  Work with hotel to plan and execute all banquet functions  Plan and execute all meal periods (breakfast, lunch, dinner and late night)  Create, plan and execute all Happy Hour menus Applebee's (01/2012-07/2014) Assistant General Manager While serving as Assistant GM at the Sterling Heights location, I have driven the kitchen to execute at a high level delivering a sales increase of 26% versus prior year. Prior to my leadership, this location delivered a failing Ecosure score. Since then I have developed the kitchen and management staff and have delivered an Ecosure score of 95% or better consistently. During my time at this location I have developed the kitchen to execute at a high level delivering 94.5% of the food orders in fewer than 14 minutes while raising the food scores in every category to 80% or better. Those categories are food correct temperature, food looked appealing, received great value, food tasted great and food prepared accurately. These food scores lead the way to delivering the highest GEM (Guest Experience Measurement) in the company for the third quarter of fiscal year 2013.  Assist delivering results in every area of the restaurant.  Execute training program.  Create and deliver departmental one on one meeting with each member of the kitchen.  Conducted all ordering for supplies, food, Liquor, beer, wine, uniforms, chemicals and paper products.  Conduct and verify all inventory procedures and results and create necessary action plans.  Create balanced schedules to deliver profits, execution and team morale.  Maintain clean and safe work environment.  Teach, coach and develop all safety and sanitation standards to management team as well as hourly team members.  Pass all inspections from health department, Ecosure and company driven inspections.  Conduct audits for the entire restaurant to ensure all company standards are being met.  Create action plans for any area of opportunity in the entire restaurant based on these audits.  Monitor all restaurant systems and checklists and deliver feedback to management team.  Perform all cash handling procedures 100% to company expectations.  Conduct Guest Service Rescues resulting in improved guest relations. Romano's Macaroni Grill (7/2000-12/2011) General Manager (09/2005-12/2011) I served as the General Manager for the Auburn Hills, MI and Shelby Township locations, MI locations. I was promoted into a restaurant that was losing sales each year and turned it around through the development of team members increasing sales by 9% from the prior year. Sales continued to escalate in each subsequent year. Under my direction, I aided in moving 9 hourly associates into salaried management positions. I created an hourly schedule that delivered 1.8% below company budgets while maintaining an Operations Excellence score of 96% or better consistently. I lead the opening of the Grand Rapids location as the Regional Executive Chef.  Interview, hire, and train management and hourly team candidates.  Conduct audits for the entire restaurant to ensure all company standards are being met.  Create action plans to assist in improvement efforts.  Monitor all restaurant systems and checklists and deliver necessary feedback to management team.  Perform all cash handling procedures 100% to company expectations.  Create Managing Chef position including job description, development modules, position requirements and measurements for success.  Created Excel tracking sheets and assisted Area Director in monitoring all restaurant’s delivered results.  Conducted conference calls to assist other restaurants in their improvement efforts.  Certified Management Training restaurant.  Conduct all guest relations for my restaurant.  Develop, market, and execute catering program.  Write balanced management schedules to deliver profitability for the restaurant while maintaining
  • 3. quality of life for my team members.  Worked flawlessly through sale of brand and the transition to new software, POS systems and back office systems.  Supported all restaurants in my market as they went through the transition of new software, POS systems and back office systems. Dining Room Manager (6/2003-9/2005) I served as the Dining room Manger Shelby Township and was subsequently moved to Auburn Hills to improve operational excellence and advance the restaurants sales results. I earned training restaurant status in both restaurants. I consistently developed dining room staff to increase check averages. I created an employer of choice culture which kept my turnover 17% below the company average. I developed my team to deliver the highest increase in wine sales throughout the Northeast region increasing bar sales by 12%, working with wine representatives to provided regimented training for bar tenders and servers.  Developed floor plans for the dining room that were incorporated throughout the entire company.  Trained new hire managers successfully.  Wrote balanced schedules to deliver great results while giving my team every requested day off.  Delivered financial results below company budget for labor in the entire dining room while increasing sales, morale and profits in each cost center in the dining room.  Implemented Curbside To Go service for carryout business improving sales for carryout by 6%.  Developed support staff to help create efficient, fun and festive atmosphere in dining room for guests by coaching them to interact with guest and support servers and bar tenders with more than just seating guests, bussing and running food.  Created an,”In like new condition” cleaning mentality in the dining room improving overall GEM (Guest Experience Measurement) scores.  Assisted Area Director with tracking check averages, staffing levels, sales goals, sales commitments, delivered results and all contests for the entire area.  Conducted all liquor, beer and wine ordering. Kitchen Manager (7/2000 -6/2003) While kitchen manager, I was moved to three locations specifically to improve kitchen Operations Excellence, food, supply and labor costs, attrition rate and overall cleanliness of each restaurant. I delivered food costs of 26.2% in Ann Arbor, 25.9% in Auburn Hills and 25.8% in Shelby Township versus the company budget of 26.7%. I developed certified trainers for new restaurant openings.  Created an, “In like new condition” cleaning mentality in the Kitchen improving overall GEM (Guest Experience Measurement) scores.  Lead the area in food cost and labor results versus company budgets.  Assisted in opening of Grand Rapids location as their Regional Executive Chef.  Won the Creative Chef contest 3 times and had 2 of those winning recipes added to the nation wide menu.  My restaurant was the training kitchen for all new menu roll outs. I organized, planned and executed the training of all new menu items for our entire area.  Wrote balanced schedules to deliver great results while giving my team every requested day off.  Created an employer of choice culture which kept my turnover 26% below the company average.  Developed 8 restaurant opening trainers for world wide restaurant openings.  Worked closely with the Regional Executive Chef to develop Kitchen Managers from our entire area.  Held conference calls for the Area Director discussing best practices to help entire market improve results.  Executed at a high level with lower than company average ticket times while maintaining high food scores for GEM (Guest Experience Measurement).  Trained Area Directors, Kitchen Managers and General Managers how to execute the company’s new Create Your Own Pasta initiative. How to execute this in the kitchen as well as in the dining room.  Conducted all ordering for supplies, food, uniforms, chemicals and paper products.  Conduct audits for the entire restaurant to ensure all company standards are being met.  Passed all inspections from health department, Ecosure and company driven inspections.