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WEBINAR BROUGHT 
TO YOU BY:
? 
Are you currently using an off-the-shelf online content collection for your employee training and development? 
a.Yes 
b.No
WHAT WE HOPE YOU’LL LEARN 
How to incorporate off-the-shelf content into an effective employee learning strategy. 
How to use off-the-shelf content to provide employees with easy access, simple search and just-in-time content. 
How to find the right off-the-shelf solution for your organization.
CONTENT
STRATEGIC LEARNING OBJECTIVES 
LEARN NEW SKILLS 
MODIFY BEHAVIORS 
IMPROVE EXISTING SKILLS
IMPROVE EMPLOYEE PERFORMANCE IN AREAS THAT IMPROVE ORGANIZATIONAL OUTCOMES
HOW does employee development accomplish these objectives?
70:20:10 FRAMEWORK 
OF MANAGERS felt their L&D function was INEFFECTIVE or VERY INEFFECTIVE in helping them ACHIEVE BUSINESS TARGETS 
SOURCE: CORPORATE LEADERSHIP COUNCIL, 
L&D TEAM CAPABILITIES SURVEY 2011 
76% 
WHERE DID YOUR GREATEST LEARNING OCCUR? 
NOT ANTI-TRAINING BUT A FOCUS ON PERFORMANCE 
EXPERIENTIAL : SOCIAL : FORMAL
70-20-10 FRAMEWORK 
70% 
EXPERIENTIAL 
20% 
SOCIAL 
10% FORMAL 
TRADITIONAL LEARNING STRATEGY
NEXT GEN LEARNING STRATEGY 
70% 
EXPERIENTIAL 
20% 
SOCIAL 
10% FORMAL
TOP PRIORITIES FOR TRAINING 
PROGRAMS IN 2014 
SOURCE: Cox eLearning Consultants, 
Learning Solutions Forecast: 2014 Edition 
DEVELOP 
NEW 
CONTENT 
30% 
29% 
IMPROVE OR ENHANCE 
EXISTING CONTENT
Content Strategy
Immediate 
Personalized 
Democratic 
User-generated 
Social 
Mobile 
Video
WHY VIDEO AND ELEARNING? 
COST 
Reduce training budget without sacrificing effectiveness 
REACH 
More employees, at lower cost 
TRAVEL Reduce or eliminate travel costs 
PRODUCTIVITY 
Ensure productivity and minimize away from work
FEATURE 
BENEFIT 
EFFICIENT 
Capable of teaching the same material in less time and reducing the duration of class time 
ADAPTABLE 
Addresses both formal and informal learning needs 
AVAILABLE 
No need to schedule learning with a 24x7x365 solution 
SCALABLE 
Reaches more employees faster and with greater consistency 
EFFECTIVE 
Found to be as effective as face-to-face learning* 
ECONOMICAL 
Cost -effective for any size audience 
*U.S. Department of Education, Office of Planning, Evaluation, and Policy Development, Evaluation of Evidence-Based Practices in Online Learning: A Meta-Analysis and Review of Online Learning Studies, 
Washington, D.C., 2009, revised 2010. 
ONLINE LEARNING MAKES SENSE
HOW TO USE OFF-THE- SHELF CONTENT 
STAND ALONE 
LEARNING OBJECT 
BLENDED WITH ILT 
LEARNING PLANS TO FILL SKILLS GAPS 
SPEED TO COMPETENCY
At the level of an individual contributor, agility is demonstrated by the ABILITY TO QUICKLY SOLVE DAY-TO- DAY BUSINESS PROBLEMS, TO IDENTIFY NEW PROCESSES AND FRAMEWORKS FOR SPEED OF DELIVERY, TO CROSS GLOBAL AND FUNCTIONAL LINES without faltering, and to ACCEPT, RESPOND, AND INITIATE CHANGE. 
Employees who can IDENTIFY OPPORTUNITIES, ADAPT, AND THRIVE IN THE REALITY OF CHANGE have a propensity to be high performers. Given the RIGHT RESOURCES AND INVESTMENT IN LEARNING, these traits are achievable across the entire organization. 
SOURCE: The Impact of Work Force Agility on Business Performance, by John Ambrose
STAND ALONE 
FOUNDATIONAL KNOWLEDGE 
HIGH LEVEL OR BROAD-BASED SKILLS 
PERFORMANCE SUPPORT
BLENDED WITH ILT 
FLIP THE CLASSROOM 
EMBED WITHIN THE INSTRUCTION 
USE AS A FOLLOW-UP / REFRESHER
LEARNING PLANS 
TIE TO KEY COMPETENCIES 
FILL SKILL AND KNOWLEDGE GAPS 
PROFESSIONAL CERTIFICATIONS
LEARNING PLANS 
BUSINESS CHALLENGES: MARKETING, COMMUNICATION AND EDUCATION SERVICES FOR THE HEALTHCARE INDUSTRY 
RAPID GROWTH 
RAPID CHANGE 
MAINTAINING CORPORATE CULTURE
LEARNING PLANS 
PROJECT LEADS, MANAGERS, DIRECTORS, OFFICERS 
ALL STAFF 
MANDATORY: 
3 CORE SERVICES 
(BLENDED COURSES) 
MANDATORY: 3 CORE SERVICES (BLENDED COURSES) 
OPTIONS: COMPLETE 2 OF 4 
Leading With EI 
Coaching And Developing 
The Voice Of Leadership 
Leadership Lecture 
OPTIONS: COMPLETE 2 OF 4 
Know Thy Customer 
How To Think Like Gates, Jobs and Einstein 
Emotional Intelligence 
3 Videos from BizLibrary
LEARNING PLANS 
LEADING WITH EMOTIONAL INTELLIGENCE 
Applying the five main elements of Emotional Intelligence to Leadership: 
Self-Awareness 
Self-Regulation 
Motivation 
Empathy and Social Skills
LEARNING PLANS 
COACHING AND DEVELOPING – HOW TO: 
TRACK A – 3 Videos Build Skills Enhance Confidence Clarify Expectations 
TRACK B – 3 Videos Resolve Conflict Encourage Flexibility Develop Motivation
LEARNING PLANS 
THE VOICE OF LEADERSHIP SERIES 
CHOOSE 2 OF 4 – One Hour eLearning Course Inspirational Leadership Self Assessment And Motivation Effective Leadership Communication Strategies The Power Of Leadership Messaging
SPEED TO COMPETENCY 
ORGANIZATIONAL AGILITY 
COMPETITIVE ADVANTAGE 
NEW MARKET OPPORTUNITIES
SELECTING AN OFF-THE-SHELF CONTENT PARTNER 
TOPIC AREAS 
QUANTITY 
QUALITY
SELECTING AN OFF-THE-SHELF CONTENT PARTNER 
TOPIC AREAS 
What are the most important topic areas for my organization? 
COMMON TOPICS: management skills, supervisory skills, leadership, desktop computing, IT skills, HR, compliance, sales, customer service, soft skills, emotional intelligence 
Do we need specialized or industry-specific content?
SELECTING AN OFF-THE-SHELF CONTENT PARTNER 
QUANTITY 
How many courses will we need? 
Does it accommodate a variety of learning styles and preferences?
SELECTING AN OFF-THE-SHELF CONTENT PARTNER 
QUALITY 
Who builds the content and how is it vetted? 
How often is new content added or updated?
KEY FEATURES AND FUNCTIONALITY OF 
OFF-THE-SHELF CONTENT 
TYPE OF COURSE – VIDEO, ELEARNING, GAME, SIMULATION 
MOBILE OPTIMIZED 
SEARCHABLE 
SOCIAL AND SHARING
In a world of learning and development where complexity is the enemy, BizLibrary has developed a simple and nimble approach to delivering high quality learning, anywhere, anytime. MICHAEL ROCHELLE Chief Strategy Officer Brandon-Hall Group
KEY TAKE-AWAYS 
Off-the-shelf content makes it easy for employees to access and search so they can quickly find “just-in-time” content. 
How to find a off-the-shelf content partner/provider for your organization. 
Off-the-shelf content is a critical component to a next generation employee learning strategy.
www.bizlibrary.com/webinars 
TUES: 9.16 
EMPLOYEE TRAINING: WHY SHORT VIDEO GETS BIG RESULTS 
THURS: 9.25 HOW TO MEASURE EMPLOYEE TRAINING EFFECTIVENESS AND IMPACT 
TUES: 9.30 SINK OR SWIM? SUPPORTING THE TRANSITION TO NEW MANAGER
BIZLIBRARY.COM 
Chris Osborn 
Vice President of Marketing 
cosborn@bizlibrary.com 
@chrisosbornstl 
Jessica Petry Marketing Specialist jpetry@bizlibrary.com @JessLPetry @BizLibrary

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Got Content? How to Build Strong Employee Learning Programs with Off-the-Shelf Content - Webinar 09.11.14

  • 2. ? Are you currently using an off-the-shelf online content collection for your employee training and development? a.Yes b.No
  • 3. WHAT WE HOPE YOU’LL LEARN How to incorporate off-the-shelf content into an effective employee learning strategy. How to use off-the-shelf content to provide employees with easy access, simple search and just-in-time content. How to find the right off-the-shelf solution for your organization.
  • 5. STRATEGIC LEARNING OBJECTIVES LEARN NEW SKILLS MODIFY BEHAVIORS IMPROVE EXISTING SKILLS
  • 6. IMPROVE EMPLOYEE PERFORMANCE IN AREAS THAT IMPROVE ORGANIZATIONAL OUTCOMES
  • 7. HOW does employee development accomplish these objectives?
  • 8. 70:20:10 FRAMEWORK OF MANAGERS felt their L&D function was INEFFECTIVE or VERY INEFFECTIVE in helping them ACHIEVE BUSINESS TARGETS SOURCE: CORPORATE LEADERSHIP COUNCIL, L&D TEAM CAPABILITIES SURVEY 2011 76% WHERE DID YOUR GREATEST LEARNING OCCUR? NOT ANTI-TRAINING BUT A FOCUS ON PERFORMANCE EXPERIENTIAL : SOCIAL : FORMAL
  • 9. 70-20-10 FRAMEWORK 70% EXPERIENTIAL 20% SOCIAL 10% FORMAL TRADITIONAL LEARNING STRATEGY
  • 10. NEXT GEN LEARNING STRATEGY 70% EXPERIENTIAL 20% SOCIAL 10% FORMAL
  • 11.
  • 12.
  • 13. TOP PRIORITIES FOR TRAINING PROGRAMS IN 2014 SOURCE: Cox eLearning Consultants, Learning Solutions Forecast: 2014 Edition DEVELOP NEW CONTENT 30% 29% IMPROVE OR ENHANCE EXISTING CONTENT
  • 15. Immediate Personalized Democratic User-generated Social Mobile Video
  • 16. WHY VIDEO AND ELEARNING? COST Reduce training budget without sacrificing effectiveness REACH More employees, at lower cost TRAVEL Reduce or eliminate travel costs PRODUCTIVITY Ensure productivity and minimize away from work
  • 17. FEATURE BENEFIT EFFICIENT Capable of teaching the same material in less time and reducing the duration of class time ADAPTABLE Addresses both formal and informal learning needs AVAILABLE No need to schedule learning with a 24x7x365 solution SCALABLE Reaches more employees faster and with greater consistency EFFECTIVE Found to be as effective as face-to-face learning* ECONOMICAL Cost -effective for any size audience *U.S. Department of Education, Office of Planning, Evaluation, and Policy Development, Evaluation of Evidence-Based Practices in Online Learning: A Meta-Analysis and Review of Online Learning Studies, Washington, D.C., 2009, revised 2010. ONLINE LEARNING MAKES SENSE
  • 18. HOW TO USE OFF-THE- SHELF CONTENT STAND ALONE LEARNING OBJECT BLENDED WITH ILT LEARNING PLANS TO FILL SKILLS GAPS SPEED TO COMPETENCY
  • 19. At the level of an individual contributor, agility is demonstrated by the ABILITY TO QUICKLY SOLVE DAY-TO- DAY BUSINESS PROBLEMS, TO IDENTIFY NEW PROCESSES AND FRAMEWORKS FOR SPEED OF DELIVERY, TO CROSS GLOBAL AND FUNCTIONAL LINES without faltering, and to ACCEPT, RESPOND, AND INITIATE CHANGE. Employees who can IDENTIFY OPPORTUNITIES, ADAPT, AND THRIVE IN THE REALITY OF CHANGE have a propensity to be high performers. Given the RIGHT RESOURCES AND INVESTMENT IN LEARNING, these traits are achievable across the entire organization. SOURCE: The Impact of Work Force Agility on Business Performance, by John Ambrose
  • 20. STAND ALONE FOUNDATIONAL KNOWLEDGE HIGH LEVEL OR BROAD-BASED SKILLS PERFORMANCE SUPPORT
  • 21. BLENDED WITH ILT FLIP THE CLASSROOM EMBED WITHIN THE INSTRUCTION USE AS A FOLLOW-UP / REFRESHER
  • 22. LEARNING PLANS TIE TO KEY COMPETENCIES FILL SKILL AND KNOWLEDGE GAPS PROFESSIONAL CERTIFICATIONS
  • 23. LEARNING PLANS BUSINESS CHALLENGES: MARKETING, COMMUNICATION AND EDUCATION SERVICES FOR THE HEALTHCARE INDUSTRY RAPID GROWTH RAPID CHANGE MAINTAINING CORPORATE CULTURE
  • 24. LEARNING PLANS PROJECT LEADS, MANAGERS, DIRECTORS, OFFICERS ALL STAFF MANDATORY: 3 CORE SERVICES (BLENDED COURSES) MANDATORY: 3 CORE SERVICES (BLENDED COURSES) OPTIONS: COMPLETE 2 OF 4 Leading With EI Coaching And Developing The Voice Of Leadership Leadership Lecture OPTIONS: COMPLETE 2 OF 4 Know Thy Customer How To Think Like Gates, Jobs and Einstein Emotional Intelligence 3 Videos from BizLibrary
  • 25. LEARNING PLANS LEADING WITH EMOTIONAL INTELLIGENCE Applying the five main elements of Emotional Intelligence to Leadership: Self-Awareness Self-Regulation Motivation Empathy and Social Skills
  • 26. LEARNING PLANS COACHING AND DEVELOPING – HOW TO: TRACK A – 3 Videos Build Skills Enhance Confidence Clarify Expectations TRACK B – 3 Videos Resolve Conflict Encourage Flexibility Develop Motivation
  • 27. LEARNING PLANS THE VOICE OF LEADERSHIP SERIES CHOOSE 2 OF 4 – One Hour eLearning Course Inspirational Leadership Self Assessment And Motivation Effective Leadership Communication Strategies The Power Of Leadership Messaging
  • 28. SPEED TO COMPETENCY ORGANIZATIONAL AGILITY COMPETITIVE ADVANTAGE NEW MARKET OPPORTUNITIES
  • 29. SELECTING AN OFF-THE-SHELF CONTENT PARTNER TOPIC AREAS QUANTITY QUALITY
  • 30. SELECTING AN OFF-THE-SHELF CONTENT PARTNER TOPIC AREAS What are the most important topic areas for my organization? COMMON TOPICS: management skills, supervisory skills, leadership, desktop computing, IT skills, HR, compliance, sales, customer service, soft skills, emotional intelligence Do we need specialized or industry-specific content?
  • 31. SELECTING AN OFF-THE-SHELF CONTENT PARTNER QUANTITY How many courses will we need? Does it accommodate a variety of learning styles and preferences?
  • 32. SELECTING AN OFF-THE-SHELF CONTENT PARTNER QUALITY Who builds the content and how is it vetted? How often is new content added or updated?
  • 33. KEY FEATURES AND FUNCTIONALITY OF OFF-THE-SHELF CONTENT TYPE OF COURSE – VIDEO, ELEARNING, GAME, SIMULATION MOBILE OPTIMIZED SEARCHABLE SOCIAL AND SHARING
  • 34. In a world of learning and development where complexity is the enemy, BizLibrary has developed a simple and nimble approach to delivering high quality learning, anywhere, anytime. MICHAEL ROCHELLE Chief Strategy Officer Brandon-Hall Group
  • 35. KEY TAKE-AWAYS Off-the-shelf content makes it easy for employees to access and search so they can quickly find “just-in-time” content. How to find a off-the-shelf content partner/provider for your organization. Off-the-shelf content is a critical component to a next generation employee learning strategy.
  • 36.
  • 37. www.bizlibrary.com/webinars TUES: 9.16 EMPLOYEE TRAINING: WHY SHORT VIDEO GETS BIG RESULTS THURS: 9.25 HOW TO MEASURE EMPLOYEE TRAINING EFFECTIVENESS AND IMPACT TUES: 9.30 SINK OR SWIM? SUPPORTING THE TRANSITION TO NEW MANAGER
  • 38. BIZLIBRARY.COM Chris Osborn Vice President of Marketing cosborn@bizlibrary.com @chrisosbornstl Jessica Petry Marketing Specialist jpetry@bizlibrary.com @JessLPetry @BizLibrary