1. Anna Molenaar
2909 West Saint Conrad St Tampa, Florida 33607
(813) 817-9350 E-mail: amolenaar1@gmail.com
Human Resources Professional
Profile
 Excellent communication skills; interfaces with a wide variety of personnel to interview, place
and support management objectives.
 Bilingual - English/Spanish; read, write, speak, interpret and translate.
 Liaison between field and corporate office. Expertise in documentation, reporting mechanisms,
correspondence, information dissemination, interdepartmental communications and full phase
human resources operations.
 Employee relations, specializing in conflict and resolution with all levels of personnel.
 Well versed in highly sensitive or confidential data; knowledgeable in state and federal
guidelines and regulations; FMLA, COBRA, EEO and AAP.
 Benefits administration; perform orientation and open enrollment meetings.
 Produced employee manual/handbook, participated in creating AAP plan for Federal audit.
 Focused and goal-directed demonstrated by an ongoing versatility in the mastering of new
challenges. Consistently develops new skills to further professional value.
 Solid organizational and time management abilities; perceptive in maximizing opportunities
toward achievement.
 Projects a polished image; exemplary people capabilities; high level of trust and reliability.
Recognized as a top performer and team player.
 Consistently maintains the integrity of the company.
 Computer - Windows, Quicken, Microsoft Word, Excel, Power Point, Access, Org+, Horizon,
Report Smith, Oracle, Internet and ADP payroll system.
Education
University of Tampa Tampa, Florida
Bachelor of Science - International Business (Minor-Psychology) 1999
Distinctions - The National Dean’s List (1999, 2000)
The National Dean’s List (1998,1999)
Delta Sigma Pi (Business Fraternity)

2. Anna Molenaar
Career Progression
3/04 to PresentJSA Healthcare
Benefits Administrator
 Benefits Administration and Implementation of entire company benefits
program.
 Annual Benefit vendor comparison.
 Conduct New Hire Training and Annual and Semi-Annual Benefit
Enrollment.
 Process all FMLA and company sponsored leaves.
 Certified ADP and Report Smith Administrator.
 Responsible for AAP, EEOC, and 5500 reporting.
 Streamlined all departmental reporting systems.
 Author of Employee Newsletter and Cookbook and also developed
Employee Moral Contests and Customer Service Awards.
 Participated in Round Table discussions for the implementation of -
Behavioral Interviewing and Customer Service Program.
 Created Behavioral Interview Guide and trained center management.
 Corporate Professional Employee of the Year 2006
 Served as liaison with all levels of personnel for over 400 employees
 Team Corporate leader for Making Strides for Breast Cancer.
 Document translator for company.
10/03 to 3/04 TeleTech
Human Resources Representative
 Recruitment – Interview and Hire
 FMLA, Workers Comp Administrator
 Streamlined Reporting Systems and Created Referral Program process
8/03 to 09/03 Home Depot Customer Contact Center (Contracted through Spherion)
Recruiter
 Responsible for reviewing and screening applicants, conduct interviews, and
new hire orientation.
4/00 to 8/03 Maxxim Medical Clearwater, Florida
Human Resource Administrator
 Complete faceted support for Human Resource Manager.
 Serve as liaison with all levels of personnel for 350 employees.
 Benefits administration; annual insurance enrollment and HIPP compliance.
 Conduct salary surveys and implement cost saving retention programs.
Human Resources Assistant/Recruiter
 Responsible for reviewing and screening applicants, conduct interviews,
tours and new hire orientation for groups of 20+.
 Authenticate references; coordinate drug testing, and placement for all new
hires.
 Participate in Job Fairs; maintain consistent contact with local, private and
government agencies.