3.
NEEDS ASSESMENT
---A needs assessment is the process of
identifying performance requirements and the
"gap" between what performance is required
and what presently exists.
4.
WHY NEED ASSESMENT IS NECESSARY
Training may be incorrectly used as a solution to a
performance problem.
Training programs may have the wrong
content, objectives, or methods.
Trainees may be sent to training programs for which
they do not have the basic skills, prerequisite skills, or
confidence needed to learn.
Training will not deliver the expected
learning, behavior change, or financial results that the
company expects.
5.
Earlier only trainers were concerned but now even the
middle and the top level management are indulged in
needs assessment.
Middle level management is indulged in deciding
upon the budget, types of employees who need
training, difference that can be brought in product and
services etc.
Upper level management decide upon the importance
of training and the needs of business that can be
fulfilled by the employees, etc.
SME i.e Subject Matter Experts also play a very vital
role in needs assessment.
Even the job incumbents are to be considered in the
12. Competency
•It is the ability of a person to compete with others in a
company.
•It is the measurement of all the skills, knowledge, ability and
task.
Needs assessment deals with training the employees to be
successful in achieving outcomes
Competency model•Competency model identifies the competencies necessary for
each jobs as well as the knowledge, skills, behaviour,
personality characters.
•Companies like Infosys. Bajaj, Deloitte takes help of
competency model for training their employees and making
them efficient.