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Take the Direct Route 

     A Love Story 
Who is this bloke? 
Who is this bloke? 
What Freud said 
What is creativity? 
Competitiveness 
It’s why you’re here 
Markets are life 
and death affairs 
•   Apricot 
•   Atari 
•   Amiga 
•   Amstrad 
•   Lotus 
•   Sinclair 
•   Compaq 
•   Commodore 
 
Dead or dying 
Pampers v Huggies 
You 
Buy their showertime 
You are insane 
You are wired differently 
You are a minority 
You are difficult 
You solve problems 
My problem 
Why I love DM 
All those rules to be broken 
Do it different 
Innovate with the envelope 
Change where the message goes 
Inside the envelope 
Re‐think the stamp 
Tasty 
Letters don’t have to be on paper 
Eat the mailing 
Smoke the mailing 
Grow the mailing 
View the mailing 
A letter you says a lot about the brand 
Get people to do things 
Get them to respond 
Get them talking 
Direct has changed 
Toad 
What about the 98%? 
Direct marketing 
Veronika 

• All your dreams come true 
• Veronika 
• Stunning German brunette 
• V.I.P. and Fantasy Services 
  available. 
• 5’8”, 22yrs 
• 24hrs. 
   
Verushka 

    •   Fabulous Russian model. 
    •   All services 
    •   Very discreet 
    •   No rush 
    •   All major credit cards 
    •   Home/Hotel visits 
    •   Private Escort Available 
Helen, 23 

• Genuine picture 
Proposition 
Promise 
A laugh 
Charming 

• 'Mature gentleman, 62, 
  aged well, noble grey looks, 
  fit and active, sound mind 
  and unfazed by the fickle 
  demands of modern society 
  seeks...damn it, I have to 
  pee again.’ 
 
   
Wham bam thank you ma’am 
Veronika 
Amanda 
Amanda 
Cannes Grand Prix 2002 
Cannes Grand Prix 2012 
Multi‐channel 
BMWfilms.com 
Direct Agency of the Year 2012 
You’re good at it 
It’s about relationships 
Natalia and Pintuco 
Natalia and Pintuco 
Natalia and Pintuco 
Jose Beltran 
It’s not about media 
How they keep in touch 
Even Direct Mail 
Conversations 
Listen and Respond 
An apology 
And a thank you 
Wheat Thins 
Wheat Thins 
Wheat Thins 
Marketing is 365 
Rule of 9 
Reversals 


  Awareness 




   Interest 



    Desire 


    Action 
Inverting AIDA 
                              ADVOCATES 
              Action 

              Interest        FAN PROMOTERS 
DIGITAL  




              Desire          ENTHUSIASTIC 
                              SUPPORTERS 




                              PASSIVE VIEWERS 
            Awareness
Authentic content 
Share and mash 
Ethics 
Relationships are good business 
                                   REMIXED NUDE 
                       Action 

                                   ENCOURAGED FRIENDS TO 
                      Interest     GO & VOTE 
DIGITAL  




                       Desire       ENTHUSIASTIC SUPPORTERS 
                                    – DID VOTE 




                                   PASSIVE VIEWERS – SOME 
                     Awareness
                                   BOUGHT THE ALBUM 
So the rise and rise of Facebook 
46m Facebook friends 
Nice people 
Starting a conversation 
A whisky called Veronika 
A whisky called Amanda 
Conversations about success 
Values 
Create a movement 
Richard’s story 
Ideas people want to be part of 
The original Direct Marketer 
Constructing an argument 
Why not change the world? 
You have the skills 
You have new power 
You can reach everyone 
In new ways 
With new channels 
Ideas that bring justice 
Ideas that cost nothing 
Ideas that improve lives 
Bring light 
Build schools 
Bring water 
You don’t need an agency 
You don’t need to be ‘creative’ 
We are all Khaled Said 
January 25th 2011 
Syrine Cherif 
Creativity is solving problems 
This has been a love story 
At last! 

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