Pono

1. We are conscious and
aware of others, our
environment our culture,
and our collective and
individual role and
responsibilities.
We embrace the
vision, mission,
and culture of
OHA and show
this in our work.
We treat each
other and others
with fairness
and respect.
We work with care
and
thoughtfulness.

2. From
MINDSET SHIFT
We are currently an
organization that needs a
collective understanding of
Pono as well as help with
consistent and effective
application of Pono in the
workplace.
Just talk about values.
We are an organization with a
collective understanding of
Pono that consistently and
effectively applies Pono in the
workplace.
Walk the Talk.
PONO – To be PONO is to do what is right; to allow
others the opportunity to be PONO; to be truthful in ways that
bring honor; to be trusted to keep your word; and, to act with
integrity.
Pono actions are in line with pono words.
Pono is also expressed as ‘OIĀ ‘I‘O, HANOHANO, and
KŪPONO (honesty, honor, and reliability).
1. Is Accountable - a person
who is knowledgeable,
thorough, kuleana
(responsibility) minded.
2. Is Conscious - aware, and
understands what to do and
how to behave.
3. Treats others with fairness
and respect.
4. Treats work with care and
thoughtfulness.
• Increase trust and integrity.
• Increase sensitivity and
tolerance towards others.
• Improve interpersonal
relationships, cultural
competency, and work
environment.
• Increase productivity and
decrease duplication of
work.
To
Outcome
EVIDENCE
Missed the
mark
Behavio
r
On Track

3. We are a people
who persist and
persevere.
We mentor, teach, and
lead.
We establish
partnerships
and networks.
We plan
purposefully.

4. From
OHA engages in Hoʻomau
but does not engage
consistently with its staff
and stakeholders in key
Hoʻomau behaviors like
planning.
OHA consistently engages in
Hoʻomau by consistently
including staff and
stakeholders in planning
processes.
HOʻOMAU means to continue, keep on, persist,
renew, perpetuate, persevere, last. As a value, it speaks to
the work of building a worthwhile and lasting legacy for future
generations by working together to preserve and perpetuate
our culture.
HOʻOMAU is also expressed as HŌ‘ALA, KŪPA‘A, NOKE,
and HO‘OMANAWANUI (awakened, determination,
persistence, and perseverance).
1. Mentors, teaches, and
leads.
2. Establishes partnerships
and networks.
3. Plans purposefully.
• Continuity.
• Increased employee
engagement.
• Increase opportunities for
engaging people.
• Leverage resources and
efforts.
• Achieve results.
• Consistency.
• Increased employee
engagement.
To
Outcome
EVIDENCE
Missed the
mark
Behavio
r
On Track
MINDSET SHIFT

5. We listen attentively to
one another.
We greet and
acknowledge each
other.
We help each other
without being
asked to do so.
We take time to
acknowledge and
appreciate each others’
work.
We acknowledge and
respect our differences.

6. From
We are an organization that
has ALOHA but seeks to
have a commonly shared
understanding of ALOHA
and the habits of showing
and giving ALOHA.
We are an organization that
practices ALOHA daily
through our actions and
where each member
understands a common and
shared meaning of ALOHA.
We are an organization that
socializes its members to the
core values from onboarding
and throughout employment.
ALOHA is the recognition, respect and honor given
to others and expecting and desiring the best of others, of
family, community, and nation.
Aloha is reciprocal.
ALOHA is also expressed as PILINA, MĀLAMA,, HŌ’IHI and
MAHALO (relationship, care/nurturing, respect, appreciation).
1. Treat others with respect:
• With basic social
courtesies
• By helping
• By listening
attentively
2. Recognizes and
appreciates others and
the work of self and
others.
To
Eg. Collaborations
Eg. Inter Paia Celebration.
• Improved work
environment: awareness,
morale, motivation,
interaction.
• Sense of pride and
belonging.
• Improved performance.
Outcome
EVIDENCE
Missed the
mark
Behavio
r
On Track
MINDSET SHIFT

7. We share knowledge,
skills and expertise with
each other without
thought of reward .
We actively seek
out and knows
where to find
information for
ourselves and for
others.
We participate in KĀKOU
activities at OHA, e.g.
papa ʻōlelo Hawaiʻi,
brown bags, lectures,
and protocol events.
We take the initiative to
accomplish tasks , achieve
outcomes, seek completion of
tasks and to help others to
complete their tasks.
We create
opportunities for and
engage in
collaboration.
We know the roles
and responsibilities
of each member of
our Paia and
organization.

8. Outcome
EVIDENCE
Missed the
mark
From
Behavio
r
We are currently an
organization that is
learning, improving upon,
and growing as a Kākou
agency.
We are an organization that
collaborates and
communicates effectively, is
well-informed, and celebrates
our achievement.
KĀKOU is the Hawaiian pronoun for “we.” It
promotes inclusiveness rather than exclusiveness by:
• Encouraging everyone to work together in teams to produce
the best outcomes;
• Helping others and other teams to achieve and reach their
goals;
• Sharing knowledge and expertise;
• Accepting help and advice; and,
• Appreciating and valuing the skills, knowledge and
experience of each member of KĀKOU.
KĀKOU is also expressed as LAULIMA, KULEANA, KŌKUA,
ALU LIKE, KUʻIKAHI AND LŌKAHI (many hands,
responsibility, help, pulling together, unity, and harmony).
1. Collaborates
2. Shares
3. Communicates
4. Appreciates and values
To
E.g. Strategic Priority Results
Initiatives (SPRI)
E.g. Brown bags
E.g.Enhanced KI’I , internal
communication protocols
Eg. Employee Recognition
• Employee engagement,
satisfaction and retention.
• Increase productivity.
• Foster innovation.
• Increase knowledge and
awareness.
• Relationship building.
• Increase skills.
• Appreciation of others.
• Increase work-product quality.
• Eliminate work duplication.
• Stabilize organization.
• Well-informed staff.
• Feeling of value and place.
• Reduce and replace gossip with
factual information.
• Communication systems and
protocols.
• Improved morale.
• Sense of belonging, appreciation.
• Improved employee retention.
On Track
MINDSET SHIFT

9. We are able and
willing to take
initiative.
We respect the
ideas, opinions,
and initiative of all.
We value each other
and those we serve.
We receive and
acknowledge ideas
and provide
feedback.
We actively create
and maintain
vehicles for
innovation,
creativity, and ideas.

10. Outcome
EVIDENCE
Missed the
mark
From
Behavio
r
We are currently an
organization that is moving
with innovation, albeit
slowly.
We are an organization where
innovation and excellence are
pervasive and daily
occurrences can be
observed.
KŪLIA means “outstanding” and connotes excellence.
Much of excellence in Hawaiian culture was the result of
innovation: the act or process of introducing new ideas,
devices, or methods.
KŪLIA is also expressed as POʻOKELA (excellence).
1. Receives and
acknowledges ideas.
2. Respects the ideas,
opinions and initiative of
others.
3. Responds to and gives
feedback to ideas.
4. Takes Initiative.
5. Values others and avoids
stereotypes.
To
E.g. Hawaiian artist
consignment store
suggestion.
E.g. ‘Ahahui Grants on-line.
• Improvement work
environment.
• Staff valued.
• Innovation in work and
communication.
• Foster creativity.
• Lessen fear.
• Increase revenue.
• Build confidence.
• Feedback loop and flow.
• Encourages innovation.
• Increased revenue and
productivity.
• Build greater efficiency.
• Increased happiness and
satisfaction.
• Level playing field of peers
• Increase sensitivity and
awareness.
On Track
MINDSET SHIFT