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Youth Saving Account

Syed Yasir Raza    {GL}
Adnan Ahmed Memon
Abdul Salam Shaikh
Ameet Kumar
Adnan Farooq
Mir Asif Raza
Back Ground
• The Standard Chartered Group was formed in
  1969 through a merger of two banks
• The Standard Bank of British South Africa
  founded in 1863,
• the Chartered Bank of India, Australia and China,
  founded in 1853.
• This friendly merger allowed both banks to
  capitalise on the expansion of trade caused by the
  increased movement of goods from Europe to the
  East and Africa.
Bank‟s Introduction
• Standard Chartered Wholesale Banking builds on
  over 150 years of banking experience in Asia,
  Africa and the Middle East
• Our excellent local knowledge of attractive
  growing markets around the world consistently
  places us in the top three providers for our clients‟
  wholesale banking needs
• Known as „The banker‟s bank‟
• Pakistan – acquisition of 95.37% of Union Bank
  (USD487m)
• Our strategy:
  We aspire to be the world's best international
   bank, leading the way in Asia, Africa and the
                   Middle East.
• Who We Are:
• We are leading international banking group
  committed to build a sustainable business over
  Long-Term.
• Our Business:
• We provide a wide range of products and
  services for personal and business Customer
  across 70 Markets.
• OUR BRAND AND VALUES
• By doing things the right way, we can support
  our customers and clients while having a
  positive impact on the wider economy
Current Marketing Situation   Market Description

• Market Trends               • We are offering Current and
• As currently SCB only         saving account for the age
  Offering Business A/Cs,       group of 16 to 28.
  Term Deposits, BBA A/C ,    • Product will be offer to both
  Insurance                     Priority and Mass
                                Customers
Competitive Review

• So far no bank is offering such product for
  youth segment
• Only Focuses on Child savings, Old Age
  Benefits and Business Transaction Accounts
Product Review
• Product will be offer to both Priority and Mass
  Customers
• Banking Facilities includes:
• Debit Card
• Free First Cheque Book
• Balance Transfer Facility
• Online Banking
• eStatements
• Sms Banking
Alliance partners for Youth
Product Benefit                Saving Account
• Alliances and Special        1.   Arena
  Saving rates for youth       2.   Pie In The Sky
• Personalized ID card for     3.   Liberty Books
  customers by which they
  can avail the discounts on   4.   Nike
  different Alliances          5.   Metlife Alico
                               6.   Café Down Town
                               7.   Scentsation
Need & Corresponding Benefits of Standard Chartered Consumer Banking:


Target Segment                Customer Needs                                   Corresponding Features

     Business Man        > Business Transactions            >Easy Banking Services.
                          > Banking Instruments             >Personalize RM services to cater Individual business need.
                          >Online Transfer                  >All Banking instruments are free for business A/cs.
                          >Internet Banking                  > Also for Priority Banking Segment.
                          >Compatible Rat
       •Individual            >Remittance            >For Priority Customers invert remittance is for free and for general its is
       also free but for transferring money will make them change.
                         >Online Banking              >Internet Banking/Transfer is for free.
                         .>Internet Banking           > ATM/Debit card first free issuance.
                                                    >Cheque Book first 25 leave is for free
     Youth ______     > Account Maintenance           >Category wise it depends.
                       >Attractive Offers               > Online Banking is free.
                       >Online Banking                  >Cash Back Facility.
                          >Alliances                      > Discounts on Alliances for priority & general customers.
                       >Banking for the Future          > Insurance Covered Account.
Marketing Strategy

• Youth saving account‟s marketing strategy is
  based on a positioning by product differentiation.
• Our primary consumer target is profiled collage‟
  university students an the youth who are initial
  level of job or may running their business which
  build the self-esteem in them and association with
  banking for them is more valuable an more like a
  fun thing.
• This segment can be describe demographically by
  age (16-30) and education status
Positioning
• As Standard Chartered already position their
  brand “here For Good” youth saving account
  under the umbrella of SCB.
• Awe is using product differention for youth saving
  account.
• We are position it as the most convenient, fun
  loving and earned banking norms for the new
  users with lots of new experiences in banking as
  the age group we target is 16-30,
• consumers in this age group wants new things to
  try with adventure.
Marketing Mix

• Product
Youth Saving Account

• Price:
Minimum Balance Requirement for opening Youth Saving Account

• Place:
It will be available at all branches of SCB in Karachi, Islamabad,
    Lahore, Quetta & Multan initially.

• Promotions:
Promotions include following benefits and alliances which will be
BENEFITS FOR Youth Saving ACCOUNT


• First Free Cheque Book
• Free Bank Statement
• Free Insurance Cover
• Personalized Picture ID card for the Youth which
  will give him/her access to exciting events &
  amazing offers at the alliance outlets
• Exclusive discount / offers at the selected alliance
  outlets in area of entertainment, apparel, book
  stores etc.
Marketing Communication Strategy

• For marketing we will start activations through
  ATLs & BTLs in which we design billboards,
  kiosk, TV commercials etc,

• We will start BTL activities in universities,
  colleges, malls and also focus on direct sales.
Marketing Research
• We have conducted survey through word of mouth and one-
  on-one discussion to the youth of different Universities and
  market places at SZABIST, KU University, IQRA
  University, and also at different Colleges of Karachi city.
• After survey and market test we identify the specific
  features and benefits that target market actually wanted in
  Youth Saving Account.
• Also we measure the customers attitude towards other
  competing Banks and their products.
• Finally having seen customers needs and market test we
  design our product that will meet the customer‟s needs and
  satisfaction.
SWOT Analysis
• Strengths:                     • Opportunity:
1. Leading Multinational         1. First one to introduce this
   Bank                             product
2. Proper Channel of Branch      2. Pakistan is a Youth
   Distribution
                                    Population Country
3. First one to introduce this
   product                       • Threats:
4. Big Market share as           1. Poverty
   compare to other foreign      2. Low Income of newly
   banks                            employed youth
•   Weakness:                    3. Competitors
1. Low Profit Margins
Objectives & Issues
We have set aggressive but achievable objectives for the first and second year of market entry.
    • First Year Objective:                       • Issues:
    • During the SCB’s youth saving               • In relation to the product
       account’s initial year on the market            launch, our major issue is to
       we are aiming for a 5 to 10 percent
                                                       establish a well- regarded brand
       share of the urban market.
                                                       name liked to a meaning full
    • We are not defining the sales
                                                       positioning.
       growth objective because this
       segment is bit shaky in terms of           • We must invest heavily in
       saving and investing money.                     marketing to create a
    • Second Year Objective:                           memorable and distinctive
    • Our second year objective are to                 brand image projecting
       achieve 10 to 15 percent share                  innovation and customer value.
       based on sales of youth saving             • We also must measure
       account and to design promotion                 awareness and response so we
       activities in such a way youth will             can adjust on marketing efforts
       attract as by this initiative other
                                                       as necessary.
       banks will all launch the youth
       related account
Action Program

• The Youth Saving account will be introduced
  in January 2013,
• we as Standard Chartered Bank have certain
  action programs that we will be implementing
  in first 3 months of the next year to achieve
  our stated objectives.
• We will be taking following actions in the
  different months of the introductory year,
Budget & Control
• Budgets:
• Total first year revenue for the Youth Saving Account 10000000 is
  projected by having 2000 account holders at a minimum amount is
  5000.
• Control:
• We plan to have tight control measure to closely monitor quality and
  customer satisfaction.
• As a result it will enable us to react quickly in correcting any
  problems that may occur, it will also make us proactive for
  occurring any problem in future so that we will have contingency
  plan to overcome the unfavorable situation.
• We will also have good accountability and control tools by which
  we can come to know about upcoming new trends, changes,
  technology and competition.
Thank you

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Youth saving account (PPT)

  • 1. Youth Saving Account Syed Yasir Raza {GL} Adnan Ahmed Memon Abdul Salam Shaikh Ameet Kumar Adnan Farooq Mir Asif Raza
  • 2. Back Ground • The Standard Chartered Group was formed in 1969 through a merger of two banks • The Standard Bank of British South Africa founded in 1863, • the Chartered Bank of India, Australia and China, founded in 1853. • This friendly merger allowed both banks to capitalise on the expansion of trade caused by the increased movement of goods from Europe to the East and Africa.
  • 3. Bank‟s Introduction • Standard Chartered Wholesale Banking builds on over 150 years of banking experience in Asia, Africa and the Middle East • Our excellent local knowledge of attractive growing markets around the world consistently places us in the top three providers for our clients‟ wholesale banking needs • Known as „The banker‟s bank‟ • Pakistan – acquisition of 95.37% of Union Bank (USD487m)
  • 4. • Our strategy: We aspire to be the world's best international bank, leading the way in Asia, Africa and the Middle East. • Who We Are: • We are leading international banking group committed to build a sustainable business over Long-Term.
  • 5. • Our Business: • We provide a wide range of products and services for personal and business Customer across 70 Markets. • OUR BRAND AND VALUES • By doing things the right way, we can support our customers and clients while having a positive impact on the wider economy
  • 6. Current Marketing Situation Market Description • Market Trends • We are offering Current and • As currently SCB only saving account for the age Offering Business A/Cs, group of 16 to 28. Term Deposits, BBA A/C , • Product will be offer to both Insurance Priority and Mass Customers
  • 7. Competitive Review • So far no bank is offering such product for youth segment • Only Focuses on Child savings, Old Age Benefits and Business Transaction Accounts
  • 8. Product Review • Product will be offer to both Priority and Mass Customers • Banking Facilities includes: • Debit Card • Free First Cheque Book • Balance Transfer Facility • Online Banking • eStatements • Sms Banking
  • 9. Alliance partners for Youth Product Benefit Saving Account • Alliances and Special 1. Arena Saving rates for youth 2. Pie In The Sky • Personalized ID card for 3. Liberty Books customers by which they can avail the discounts on 4. Nike different Alliances 5. Metlife Alico 6. Café Down Town 7. Scentsation
  • 10. Need & Corresponding Benefits of Standard Chartered Consumer Banking: Target Segment Customer Needs Corresponding Features Business Man > Business Transactions >Easy Banking Services. > Banking Instruments >Personalize RM services to cater Individual business need. >Online Transfer >All Banking instruments are free for business A/cs. >Internet Banking > Also for Priority Banking Segment. >Compatible Rat •Individual >Remittance >For Priority Customers invert remittance is for free and for general its is also free but for transferring money will make them change. >Online Banking >Internet Banking/Transfer is for free. .>Internet Banking > ATM/Debit card first free issuance. >Cheque Book first 25 leave is for free Youth ______ > Account Maintenance >Category wise it depends. >Attractive Offers > Online Banking is free. >Online Banking >Cash Back Facility. >Alliances > Discounts on Alliances for priority & general customers. >Banking for the Future > Insurance Covered Account.
  • 11. Marketing Strategy • Youth saving account‟s marketing strategy is based on a positioning by product differentiation. • Our primary consumer target is profiled collage‟ university students an the youth who are initial level of job or may running their business which build the self-esteem in them and association with banking for them is more valuable an more like a fun thing. • This segment can be describe demographically by age (16-30) and education status
  • 12. Positioning • As Standard Chartered already position their brand “here For Good” youth saving account under the umbrella of SCB. • Awe is using product differention for youth saving account. • We are position it as the most convenient, fun loving and earned banking norms for the new users with lots of new experiences in banking as the age group we target is 16-30, • consumers in this age group wants new things to try with adventure.
  • 13. Marketing Mix • Product Youth Saving Account • Price: Minimum Balance Requirement for opening Youth Saving Account • Place: It will be available at all branches of SCB in Karachi, Islamabad, Lahore, Quetta & Multan initially. • Promotions: Promotions include following benefits and alliances which will be
  • 14. BENEFITS FOR Youth Saving ACCOUNT • First Free Cheque Book • Free Bank Statement • Free Insurance Cover • Personalized Picture ID card for the Youth which will give him/her access to exciting events & amazing offers at the alliance outlets • Exclusive discount / offers at the selected alliance outlets in area of entertainment, apparel, book stores etc.
  • 15. Marketing Communication Strategy • For marketing we will start activations through ATLs & BTLs in which we design billboards, kiosk, TV commercials etc, • We will start BTL activities in universities, colleges, malls and also focus on direct sales.
  • 16. Marketing Research • We have conducted survey through word of mouth and one- on-one discussion to the youth of different Universities and market places at SZABIST, KU University, IQRA University, and also at different Colleges of Karachi city. • After survey and market test we identify the specific features and benefits that target market actually wanted in Youth Saving Account. • Also we measure the customers attitude towards other competing Banks and their products. • Finally having seen customers needs and market test we design our product that will meet the customer‟s needs and satisfaction.
  • 17. SWOT Analysis • Strengths: • Opportunity: 1. Leading Multinational 1. First one to introduce this Bank product 2. Proper Channel of Branch 2. Pakistan is a Youth Distribution Population Country 3. First one to introduce this product • Threats: 4. Big Market share as 1. Poverty compare to other foreign 2. Low Income of newly banks employed youth • Weakness: 3. Competitors 1. Low Profit Margins
  • 18. Objectives & Issues We have set aggressive but achievable objectives for the first and second year of market entry. • First Year Objective: • Issues: • During the SCB’s youth saving • In relation to the product account’s initial year on the market launch, our major issue is to we are aiming for a 5 to 10 percent establish a well- regarded brand share of the urban market. name liked to a meaning full • We are not defining the sales positioning. growth objective because this segment is bit shaky in terms of • We must invest heavily in saving and investing money. marketing to create a • Second Year Objective: memorable and distinctive • Our second year objective are to brand image projecting achieve 10 to 15 percent share innovation and customer value. based on sales of youth saving • We also must measure account and to design promotion awareness and response so we activities in such a way youth will can adjust on marketing efforts attract as by this initiative other as necessary. banks will all launch the youth related account
  • 19. Action Program • The Youth Saving account will be introduced in January 2013, • we as Standard Chartered Bank have certain action programs that we will be implementing in first 3 months of the next year to achieve our stated objectives. • We will be taking following actions in the different months of the introductory year,
  • 20. Budget & Control • Budgets: • Total first year revenue for the Youth Saving Account 10000000 is projected by having 2000 account holders at a minimum amount is 5000. • Control: • We plan to have tight control measure to closely monitor quality and customer satisfaction. • As a result it will enable us to react quickly in correcting any problems that may occur, it will also make us proactive for occurring any problem in future so that we will have contingency plan to overcome the unfavorable situation. • We will also have good accountability and control tools by which we can come to know about upcoming new trends, changes, technology and competition.