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XXXXXXXX


  Blanked




                      The Supply Chain Paradigm


            Blanked




                                            April 22, 2010
Agenda

 •   XXXXXX Supply Chain Overview

 •   Material Cost Structure

 •   Inventory Optimization

 •   XXXXXX’ New Model

 •   Conclusion




                                    2
XXXXXX Supply Chain Overview

                                                                             Expendables
                                         Spare Engines
•    XXX fleets serviced                                                        10%
                                             24%
                                                                                            Recoverables
•    123 Stations serviced                                                                      27%
     - 76 Domestic stations
                                          Others
     - 47 International stations           2%
•    58 domestic & international warehouses
                                                         Rotables
                                                          37%
•    Over 3,000 stocking transactions per day
                       g                    y
                                                             Total Inventory ~ $1 Billion
•    Over 5,000 issuing transactions per day




    It is an enormous task to get the right part at the right place at the right time and
    the right cost

                                                   3
Material Cost Structure
                             Blanked
      Operating Costs United Airlines
                                        Maintenace
                                          Costs
 Other
                                          17%
Operating
 Costs
  83%
                                                               Blanked
                                        Maintenance Costs United Services
                                                 Support
                                                  13%
                                   Airframe
                                                                       Engine
                                     11%
                                                                        41%


                                Component
                                   14%
                                                                            Material Costs
                                                           Line
                                                           21%

                                                                                       Material
                                                                                        55%


Material is a key driver for maintenance costs
                                                           4
Material Cost Structure
 COST OF OWNERSHIP




 The cost of managing materials is more than the cost of material itself
                                        5
Inventory Optimization


                           Inefficient S
                           I ffi i t Supply
                                         l
           ventory Level   Chain


                                                         High cost of
                                                         Inventory
                                                         I    t

                            Parts shortage affects
                            airline operations
         Inv




                                                         Efficient
                                                         Supply Chain


                              65%                  88%                  99% +
                                              Service Level
                                                     6
XXXXXX’ New Model


                  Fully integrated services
Enhanced         services ownership
                  Inventory
                  Rotable optimization
                  Demand fulfillment
                  Responsive & Reliable



                              Inventory Management




                                                           Material TCO
                              Allocation Strategies
 Service Level




                              Warranty Recovery
       e




                          Distribution, Logistics,
                          Inventory Control, Planning
                          Procurement, Scheduling
                          Quality & Performance Mgmt
                                                   Mgmt.




                                     Blanked
                             United Services


      Basic services
                                                                          7
XXXXXX’ New Model

•       Fully aligned divisional metrics

•       Guaranteed service levels

•       Total inventory control

•       Reduced inventory & overhead leading to p
                        y                  g predictable costs & reliable service

•       Optimized cash flow


                  Current Focus Areas                           Future Focus Areas
    •   Expendable planning                         • Guaranteed service level
    •   Recoverable planning                        • Quality and performance management & Continuous
    •   Inventory Control                             Improvement
    •   Warehousing, Distribution
        Wareho sing Distrib tion & Logistics        • Alternatives for every critical situation
    •   Purchase order administration               • Strategic planning & long period scheduling
    •   Vendor Management                           • Contract & Relationship management
    •   Sourcing                                    • Cost control & Accounting
    •   Financial Budgeting & Control
    •   Surplus inventory



                                                8
Conclusion

 •   Material is a key driver for maintenance cost

 •   Supply Chain management is not just a function of the Airline

 •   Supplier owned and managed inventory is an appealing future prospect

 •   Material reduction along with an increased Service level is a desired future state

 •   No current model exists which can fit XXXXXX’ Supply Chain requirements
                                                     pp y         q




 Third Party owned inventory will be a key strategy for many operators


                                              9

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Supply Chain Paradigm

  • 1. XXXXXXXX Blanked The Supply Chain Paradigm Blanked April 22, 2010
  • 2. Agenda • XXXXXX Supply Chain Overview • Material Cost Structure • Inventory Optimization • XXXXXX’ New Model • Conclusion 2
  • 3. XXXXXX Supply Chain Overview Expendables Spare Engines • XXX fleets serviced 10% 24% Recoverables • 123 Stations serviced 27% - 76 Domestic stations Others - 47 International stations 2% • 58 domestic & international warehouses Rotables 37% • Over 3,000 stocking transactions per day g y Total Inventory ~ $1 Billion • Over 5,000 issuing transactions per day It is an enormous task to get the right part at the right place at the right time and the right cost 3
  • 4. Material Cost Structure Blanked Operating Costs United Airlines Maintenace Costs Other 17% Operating Costs 83% Blanked Maintenance Costs United Services Support 13% Airframe Engine 11% 41% Component 14% Material Costs Line 21% Material 55% Material is a key driver for maintenance costs 4
  • 5. Material Cost Structure COST OF OWNERSHIP The cost of managing materials is more than the cost of material itself 5
  • 6. Inventory Optimization Inefficient S I ffi i t Supply l ventory Level Chain High cost of Inventory I t Parts shortage affects airline operations Inv Efficient Supply Chain 65% 88% 99% + Service Level 6
  • 7. XXXXXX’ New Model Fully integrated services Enhanced services ownership Inventory Rotable optimization Demand fulfillment Responsive & Reliable Inventory Management Material TCO Allocation Strategies Service Level Warranty Recovery e Distribution, Logistics, Inventory Control, Planning Procurement, Scheduling Quality & Performance Mgmt Mgmt. Blanked United Services Basic services 7
  • 8. XXXXXX’ New Model • Fully aligned divisional metrics • Guaranteed service levels • Total inventory control • Reduced inventory & overhead leading to p y g predictable costs & reliable service • Optimized cash flow Current Focus Areas Future Focus Areas • Expendable planning • Guaranteed service level • Recoverable planning • Quality and performance management & Continuous • Inventory Control Improvement • Warehousing, Distribution Wareho sing Distrib tion & Logistics • Alternatives for every critical situation • Purchase order administration • Strategic planning & long period scheduling • Vendor Management • Contract & Relationship management • Sourcing • Cost control & Accounting • Financial Budgeting & Control • Surplus inventory 8
  • 9. Conclusion • Material is a key driver for maintenance cost • Supply Chain management is not just a function of the Airline • Supplier owned and managed inventory is an appealing future prospect • Material reduction along with an increased Service level is a desired future state • No current model exists which can fit XXXXXX’ Supply Chain requirements pp y q Third Party owned inventory will be a key strategy for many operators 9