Innovations @ ContentManagement Congress12 June 2012, Brussels
Cliquez et modifiez le titreAgenda for this morning10.00 – 10.45        Plenary                     ECM / IM Market status...
« Innovations@ContentManagement 2012:What to expect³ ?»A three courses menu for our guests.                               ...
Don’t hesitate… Use the hashtag #dawcon2012 to share your thoughts, and broadcast on our tweetwalls.          Courtesy of
Menu of the day…1. Entrée:      What to expect from the ECM/IM market?2. Main course:      What to expect from our Congres...
What you won’t get here…(messages we’ll try and avoid…or leave to others ;-)                                   Rings a bel...
Seth Godin: “It’s human nature toimagine that the future   will be just like the    present, but with  cooler uniforms and...
Great Moments in Statistics Reasoning!• The Japanese eat very little fat and suffer fewer heart attacks than  the British ...
What still to expect fromthe ECM/IM market?• Never-ending vendor consolidation: what & who’s next ?• Never-ending discipli...
Gartner’s ECM Magic Quadrant in 2005                                   Copyright Gartner.                      As of 2005
Gartner’s ECM Magic Quadrant in 2008                              Copyright Gartner.
Gartner’s ECM Magic Quadrant in 2009                              Copyright Gartner.
Gartner’s ECM Magic Quadrant in 2010                              Copyright Gartner.
Gartner’s ECM Magic Quadrant in 2011                              Copyright Gartner.
Market consolidation, really ?                      • BPM and analytics (BAM)                        has been a major tren...
A (new) new realityEven more corporate functionsto support at customers,new beasts to manage:- CRM, Marketing, BI, MDM, e-...
BIG DATA (1)               Courtesy of Gartner. 2012.
BIG DATA (2)               Courtesy of Gartner. 2012.
Collaboration 2.0 (1)                                                 TCO                                                 ...
Collaboration 2.0 (2)• Collaboration it’s not (anymore) about  deploying a collaborative platform. It’s about  setting up ...
There’s a shift happeningDecision cycles reduce, IM must supportdelegation & collaboration anywhere/anytime.
There’s a shift happening•   Agile is impacting the type of services we deploy at our customers (ex:    Advanced Case Mgt....
SoE vs. SoRCopyright AIIM.
SoE vs. SoRFrom « records » to « engagement »Original IP of G. A. MooreCopyrighted material.Design Y. Nakos.
Menu of the day…1. Entrée:      What to expect from the ECM/IM market?2. Main course:      What to expect from our Congres...
What’s to discover ?                • New Deluxe venue                • Improved program                • Great Speakers  ...
Program (1)
Program (2)
Menu of the day…1. Entrée:      What to expect from the ECM/IM market?2. Main course:      What to expect from our Congres...
What’s coming at D@W?• Heading towards AIIM BeLux• Sole first official reseller of CIP  certifications in BeLux• « Executi...
Thank you.Enjoy this new Congress…And for past or next events check here:LinkedIn Group: http://www.linkedin.com/groups?gi...
Yannis2012 daw keynote2
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Yannis2012 daw keynote2

  1. 1. Innovations @ ContentManagement Congress12 June 2012, Brussels
  2. 2. Cliquez et modifiez le titreAgenda for this morning10.00 – 10.45 Plenary ECM / IM Market status Yannis Nakos, Document@work10.50 – 11.35 Parallel sessions11.40 – 12.25 Plenary Information Management market and its development beyond the era of social networks Hanns Köhler-Krüner, Gartner Europe12.30 – 14.00 Lunch @ Marketplace area
  3. 3. « Innovations@ContentManagement 2012:What to expect³ ?»A three courses menu for our guests. Yannis Nakos Chairman at the board of Document at Work @ynakos
  4. 4. Don’t hesitate… Use the hashtag #dawcon2012 to share your thoughts, and broadcast on our tweetwalls. Courtesy of
  5. 5. Menu of the day…1. Entrée: What to expect from the ECM/IM market?2. Main course: What to expect from our Congress this year?3. Dessert: What to expect from Document@Work?
  6. 6. What you won’t get here…(messages we’ll try and avoid…or leave to others ;-) Rings a bell ? Nostradamus 2001 : Space Odyssey’s HAL « One size « Future has bad habit : « Stats are really good to does NOT fit all » Being unreliable ! » demonstrate everything• ECM/IM is a strategy. • It’s not a science, it’s • …and its opposite at the It must be adapted. vague & mainly fiction. same moment. »• IM is not only about • Still, some educated guess • Trends are often more about technologies. can help on 2-3y vision reliable than figures.
  7. 7. Seth Godin: “It’s human nature toimagine that the future will be just like the present, but with cooler uniforms and flying cars.” Courtesy of Atle Skjekkeland. AIIM .
  8. 8. Great Moments in Statistics Reasoning!• The Japanese eat very little fat and suffer fewer heart attacks than the British or the Americans.• On the other hand, the French eat a lot of fat and also suffer fewer heart attacks than the British or the Americans.• The Japanese drink very little red wine and suffer fewer heart attacks than the British or the Americans.• The Italians drink excessive amounts of red wine and also suffer fewer heart attacks than the British or the Americans.• Conclusion: Eat and drink whatever you like… Its speaking English that kills you !  Courtesy of Atle Skjekkeland. AIIM .
  9. 9. What still to expect fromthe ECM/IM market?• Never-ending vendor consolidation: what & who’s next ?• Never-ending discipline extention: BIG DATA, CRM,…• Mobility + Ubiquity + Speed = Flexible Workplace.ECM/IM is becoming a Business Transformation mean(a strategy translating into processes and tools – HW/SW), tohelp organizations anticipate or react quicker, and fromeverywhere at any time to business issues: it’s aboutperformance, tracability & knowledgeable decision support.
  10. 10. Gartner’s ECM Magic Quadrant in 2005 Copyright Gartner. As of 2005
  11. 11. Gartner’s ECM Magic Quadrant in 2008 Copyright Gartner.
  12. 12. Gartner’s ECM Magic Quadrant in 2009 Copyright Gartner.
  13. 13. Gartner’s ECM Magic Quadrant in 2010 Copyright Gartner.
  14. 14. Gartner’s ECM Magic Quadrant in 2011 Copyright Gartner.
  15. 15. Market consolidation, really ? • BPM and analytics (BAM) has been a major trend for ECM platforms. (bringing to ECM « process centricity » & predictability + performance improvement) • ECM platforms became a trend, a « must-have » for IT leaders. (if you check top-down you’ll most likely find too many repositories in your organisation already… What about cost, performance, efficiency, maintenability…?)
  16. 16. A (new) new realityEven more corporate functionsto support at customers,new beasts to manage:- CRM, Marketing, BI, MDM, e-Discovery… Blogs, Wiki’s, ILM, Enterprise Collaboration, (meta)Data Workflows, Bridge Model, CMIS, to Unified Search, RM, Communication, Moreq2010,… Chat,… WCMS, DAM, e- Forms, Campaign Mgt, e-CRM,… Copyright Gartner. 2012.
  17. 17. BIG DATA (1) Courtesy of Gartner. 2012.
  18. 18. BIG DATA (2) Courtesy of Gartner. 2012.
  19. 19. Collaboration 2.0 (1) TCO vs TVO Courtesy of CSC. 2010.
  20. 20. Collaboration 2.0 (2)• Collaboration it’s not (anymore) about deploying a collaborative platform. It’s about setting up a set of means adapted to all your knowledge workers, taking into account their specificities. It’s also about shifting to more Agile strategies accomodating multiple devices, becoming « contextual ». • That extends ECM/IM into a all new field of disciplines such as ILM, Virtualization, Cloud strategies, multi/cross-device ubiquity, Unified Communications, infrastructure…
  21. 21. There’s a shift happeningDecision cycles reduce, IM must supportdelegation & collaboration anywhere/anytime.
  22. 22. There’s a shift happening• Agile is impacting the type of services we deploy at our customers (ex: Advanced Case Mgt./Collaboration)…• …but it will impact more and more the way we deploy them as well. Bridging IM initiatives at various paces, and at different organisational units proves a necessity.(re-)Think your ECM/IM offering/strategy, elaborate your methodology,chose for industrialized solutions/integrations, because you’ll have lessand less time to assemble customer solutions in the future.
  23. 23. SoE vs. SoRCopyright AIIM.
  24. 24. SoE vs. SoRFrom « records » to « engagement »Original IP of G. A. MooreCopyrighted material.Design Y. Nakos.
  25. 25. Menu of the day…1. Entrée: What to expect from the ECM/IM market?2. Main course: What to expect from our Congress this year?3. Dessert: What to expect from Document@Work?
  26. 26. What’s to discover ? • New Deluxe venue • Improved program • Great Speakers • No marcom slideware : content! • Round tables • Improved and focused Market Place • Tweetwalls • If you missed it, become a member of D@W to retrieve the content and attend next events.
  27. 27. Program (1)
  28. 28. Program (2)
  29. 29. Menu of the day…1. Entrée: What to expect from the ECM/IM market?2. Main course: What to expect from our Congress this year?3. Dessert: What to expect from Document@Work?
  30. 30. What’s coming at D@W?• Heading towards AIIM BeLux• Sole first official reseller of CIP certifications in BeLux• « Executive Master in IM » (initial elaboration)
  31. 31. Thank you.Enjoy this new Congress…And for past or next events check here:LinkedIn Group: http://www.linkedin.com/groups?gid=107817Facebook Group: https://www.facebook.com/DAWBELUX

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