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[WSO2Con EU 2018] GDPR Compliance and IAM Services in a European Municipality

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This presentation discusses the installation of WSO2 Identity Server and homogenization of various user stores in the municipality of Heraklion Crete in Greece. The presenter explains the situation that existed before the implementation, where there were multiple and heterogeneous per application user management solutions, problems that occurred, and how they solved them. The presenter also talks about how they managed to prepare the municipality in order to be General Data Protection Regulation (GDPR) compliant, giving them the tools to create a dashboard with users data where they were able to stay informed and updated.

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[WSO2Con EU 2018] GDPR Compliance and IAM Services in a European Municipality

  1. 1. ITDT Services Solutions Architect, ITDT GDPR Compliance and IAM Services in a European Municipality Panagiotis Kranidiotis
  2. 2. ● The previous situation of Heraklion City ● The proposed solution ● Lessons learned ● Benefits for municipalities by using WSO2 Identity Server ● About IT Digital Transformation Abstract
  3. 3. City of Heraklion Crete
  4. 4. ● Administrative capital of the island of Crete ● 4th largest city in Greece 104,730 citizens ● 3Μ tourists every year ● Awarded as one of 21 Word’s Smart Communities in 2014 ● Basement of University of Crete City of Heraklion Crete
  5. 5. ● Web portal with more than 6000 users ● Case management system for 700 employees ● Email based on Postfix and Horde ● Mobile applications for citizens ● Epayment gateway ● Varius Wordpess sites IT infrastructure
  6. 6. ● Unique users profile ● GDPR compliance ● Unify the authentication process ● Provide new options of authentication Identity Management Target
  7. 7. ● University of Crete – Applications Migration ● NTUA Institute of Communication and Computer Systems – LDAP ● IT Digital Transformation Services – Identity Management The team
  8. 8. ● Creation of a new LDAP infrastructure based on Open LDAP ● Users migration from portal’s database and other applications ● Creation of IdM infrastructure based on WSO2 Identity Server ● Use of national Identity Provider for advanced security services ● Migration of applications to SAML2 and Oauth2 Authentication Proposed solution
  9. 9. ● GDPR ready ● Centralized identity ● Various type of userstores ● Various options of inbound authentication types SAML2, OAUTH2 , JWT etc ● Self registration ● Fully open source ● Option of vendor support Why WSO2 Identity Server?
  10. 10. ● Single handling of users ● Self-care users portal. Access, rectify, consent revocation, data portability ● Consent management ● Strong authentication GDPR compliance achieved?
  11. 11. ● Users migration from various userstore is a painfull procedure ● WSO2 is a great platform to create custom solutions keeping the core solution stable ● React or other mainstream javascript could be a better option for UI components Lessons learned
  12. 12. ● Add more municipality applications to Identity Management platform ● Deployment on other municipalities in Crete ● Exchange of users with municipalities, universities, prefecture ● Use of Identity management infrastructure to private companies. Create loyalty schemes ● Eponymous Online intergration Next steps
  13. 13. ● Unique identity experience for public servants and citizens ● Single way of authentication. Reduced cost of development in new applications ● Sharing identities with other private and public sector authorities and the academia ● Easy GDPR compliance ● EIDAS ready. From 29th of Semtember 2018 compulsory for public administrations Benefits for municipalities
  14. 14. IT Digital Transformation Ltd is a company based in Cyprus with customers at the moment in Cyprus, Greece and the Balkans. Company provides digital transformation solutions based in WSO2 products, especially in WSO2 Identity Management. About ITDT
  15. 15. THANK YOU wso2.com

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