The document discusses the interpersonal skills and cultural awareness required for working in organizations where cross-cultural encounters are part of everyday life. It notes that references to relevant literature are needed to support arguments about global citizenship, cultural heritage, and their roles in expectations of work and management. Assessment criteria include the structure and development of arguments, use of research, case study examples, writing style and referencing.

1. “What kinds of interpersonal skills and cultural awareness are
Question 1: What do you understand by ‘global citizenship’? And how might it help focus on
shared concerns between national cultures, rather than on differences? Question 2: What do
you understand by cultural heritage? And what role might it play in expectations of work
and management? Question 3: “What kinds of interpersonal skills and cultural awareness
are required for working in organisations where cross-cultural encounters are a part of
everyday life?” Please note that for all of the questions, you must make reference to relevant
literature to support your arguments. Assessment criteria: Structure and Development of
argument; Use of research/theory/literature; Use of relevant case study examples;. Writing
style and referencing; Structure and Development of argument: Clear evidence of
independent and original thinking in the development of argument and sophistication in
expression Use of reading/research/appropriate writers; Evidence of extensive
reading/research, drawing on a wide set of sources and an ability to connect to different
perspectives in the literature Use of relevant case studies and examples to illustrate
understanding; Numerous examples showing sophisticated ability to connect
theory/concepts to practical experiences/case studies in an integrative way Writing style
and referencing; Mastery of academic style and referencing Understanding of
concepts/ideas presented on the module: Excellent awareness of the subtlety of concepts
and ideas presented#kinds #interpersonal #skills #cultural #awareness