1. William L. Busby
wlbusby@crimson.ua.edu
28 Eastwood Tuscaloosa, AL 35401
(256) 339 – 4226
www.linkedin.com/in/wlbusby
EDUCATION
Candidate for Master of Business Administration, The University of Alabama
Candidate for Master of Science in Management Information Systems, The University of Alabama
Graduation Date: May 2016 GPA: 3.4/4.0
Bachelor of Science, The University of Alabama
Graduation Date: May 2014 GPA: 3.1/4.0
Major: Biological Sciences
EXPERIENCE
June 2015 –
August 2015
January 2015 –
May 2015
October 2012 –
Present
August 2011 –
Present
IT Project Manager, ServiceMaster, Memphis, TN
Goal: Design a field workflow data management iOS application for Terminix field technicians
Value: Increased technician productivity and decreased wasted data entry time through the use of updated technology
and new process flows
My Contributions:
• Developed process maps for the design of the iOS application by working closely with the CIO
• Scheduled meetings, maintained open lines of communication, and ensured deadlines were consistently met
• Redesigned and simplified the process that commercial field technicians use to complete each service
Solutions Analyst/Technical Lead, The University of Alabama MIS Program, Tuscaloosa, AL
Goal: Design and construct a system to manage the intake and distribution of all UA-MIS project metadata
Value: Provide current/potential UA-MIS clients with an interface to organize, sort, and provide meaningful insight
regarding all project metadata
My Contributions:
• Mentored team members through training with unfamiliar technology and programming syntax and logic
• Developed a project metadata sourcing web application to be utilized by both MIS faculty/ students as well as
their project clients
• Utilized the ADM waterfall methodology to facilitate project organization and progress
Technical Support, The University of Alabama College of Continuing Studies, Tuscaloosa, AL
Goal: Provide technical support for The University of Alabama’s distance learning students
Value: Promote a positive and consistent learning experience for students while increasing instructor satisfaction by
leveraging classroom technology
My Contributions:
• Created a server and network to image and maintain 175+ notebooks
• Provided assistance in editing and converting videos using Sony Vegas Pro 8 and Camtasia Studio
• Developed webpages with Adobe Dreamweaver and CSS for use in Blackboard Learn
• Specialized in server management as well as file management, conversions and transfers
Program Developer/Computer Technician, Self-Employed, Tuscaloosa, AL
Goal: Assist, train, and teach technical novices with hardware and software repairs
Value: Simultaneously improve technical skills while gaining mentoring experience
My Contributions:
• Created an automated battleship game using Python and a Terminal/Command Prompt GUI
• Created an automated dice game with a fully functional GUI using Java
• Repaired PC, notebook, and mobile phone software and hardware
• Designed and constructed applications/scripts in various programming languages to automate both file
conversions and repetitive processes
TECHNICAL
EXPERIENCE
HONORS
AND
ACTIVITIES
Languages/ Frameworks: Python, Java, JavaScript, SQL,
HTML, CSS, VBA
Operating
Environments:
MS
Windows
XP/
Vista/
7/
8,
Mac
OS
X
10.4-­‐10.9,
iOS,
Android,
Windows
Mobile
Coca-Cola First Generation Scholar
• (2010 – 2014)
NSF S-STEM Scholarship Recipient
• (2011)
Alpha Epsilon Delta Pre-Health Honor Society
• (2010 – 2014)
Business
Tools:
MS
Office
Suite,
DeployStudio,
Winclone,
iWork
Suite,
OS
X
Server,
Adobe
CC,
Adobe
Acrobat
Pro,
Sony
Vegas
Pro
8,
Camtasia
Studio,
Native
Command
Prompts,
MS
Visio,
MS
Visual
Studio
UA Student Employee of the Year Nominee
• (2014)
UA MIS LGBT++ Student Organization
• (2014 – Present)
National Association of Women MBAs
• (2015 – Present)