1. 800.850.8397 SOCS@fes.org
SOCS simplified online communication system http://socs.fes.org
SOCS E-mail Hosting & Archiving Services
Internet mail client • forward mail from one account to another
Basic e-mail features for the Internet mail client • enable a vacation/out of the office message auto-reply
include inbox, drafts, sent mail and trash that allow • create an alias e-mail account which forwards to a mail
users to: account or a distribution group
• compose, assign priority, save drafts, receive receipts • create mailing lists and distribution groups for the
and check spelling for new messages domain
• read, reply, reply to all, forward with attachments • allow for mailing lists to be moderated or unmoderated
and forward received messages
• browse for and add attachments More about SOCS E-mail Hosting Service
• rely on an auto-complete function based on address • E-mail hosting services are based on the SOCS
book contacts Service Level Agreement
• mark read messages as unread • Individual email accounts are equipped with 25MB
of storage for accounts not receiving archiving services
• use automatic signatures, and insert reply citations
• Total number of mail accounts for each domain is
Mailbox management features allow users to: based on contracted accounts
• add, edit or delete folders and modify folder preferences • Clients can access e-mail via IMAP or POP3. FES
• add, edit or delete address book contacts supports IMAP, but the client is responsible for sup-
porting their local POP3 client
• change display preferences
• Virus protection is provided, definition updates are
• monitor mailbox space usage scheduled nightly, if available
• highlight messages based on From:, To:, CC: or Subject • Attachments typically associated with viruses may be
• modify message index columns in Inbox, personal blocked at FES discretion
Spell Checker dictionary, new mail notifications and • The e-mail server is backed up nightly and tapes are
SPAM filter settings stored offsite. E-mail database recovery is limited to
• filter messages the previous two years
• search folders • The school is responsible for administration and
setup of e-mail accounts
User-level administration client can: • Instruction is available for the domain
• modify user mailbox password and the display name administration features and the Internet mail client
on the account
SOCS E-mail Archiving Service
• create and enable vacation/out of the office auto-
reply messages • Staff email accounts receiving archiving services are
equipped with 50MB of storage
• auto-forward messages to any e-mail address
• Emails are captured inbound and outbound
Domain administration client (used only by • Each contracted account receives up to 1 GB of stor-
email administrator at each school) can: age which is web-accessible for administrative access
• name multiple administrators for a single domain • On a regularly scheduled basis, emails will be backed
• add, modify and delete user-level accounts up and stored with optimum security
• assign new passwords for users • Recovery services are available upon request
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Helping schools manage and control dynamic online communications.
Provided by the Foundation for Educational Services, a private, nonprofit organization serving education and nonprofit organizations since 1986.
© 2005 FES