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Why Integration at the Operation
Control Centre (OCC) is Vital for Rail
Security?
Dominique Lemay
Directeur principal métro
Société de Transport de Montréal
Valentin Scinteie
Director Business Development
Alstom Transportation Information & Security
Agenda
1. STM Facts
2. Emergency Response @ OCC
3. Advanced Incident Management
4. Security is Part of a Bigger Whole
5. Integrated Onboard Systems
6. Effective Integration @ OCC
STM Facts
 2009 Budget : 1 B$
 8 000 workers
 47% of the workforce
has a direct contact
with the customer
 388 000 000 trips/year
STM Facts
4 lines
68 stations
71 km of tunnels
759 cars
Inaugurated in 1966
STM Metro Customer Priorities
Reliability
Safety and security
Real time information
Fixed Equipment Replacement
Mechanical ventilation
Power system
Escalators and
elevators
Signalling systems
Control Centre
Radio and telephone
Way and track
PA system
Electronic displays
Video surveillance
Fare and collection
Old but well Integrated
.0.
Emerging Technologies
Today’s new threats force Public Operators to
acquire new effective technologies that are more
and more sophisticated
–Video analytics, CCTV, real-time passenger
information systems, detection systems, etc…
The arrival of such new technologies multiplies
the interfaces that operators must manage @ CC
This increased interface complexity may become
incompatible with the efficient management of
emergencies
Emergency Response @ OCC
What do we ask our operators in an
emergency situation?
 Analyze a lot of data coming from multiple
systems
 Execute an emergency response plan that they
don’t practice often
–Perform multiple tasks simultaneously
–Make good decisions
–Communicate effectively
 Under stress, very quickly and without making
any mistakes
Advanced Incident Management
Tasks
 Stop all trains
 Locate the smoke bomb
 Call police, fire department, emergency services…
 Determine the proper ventilation scenario
 Activate 25 fans in different modes of operation
according to the scenario
 Evacuate the affected area
 PA announcement
 Evacuate retailers and workers located in the area
 Etc…
Within 2 minutes
Advanced Incident Management
99 seconds later!
Agenda
1. STM Facts
2. Emergency Response @ OCC
3. Advanced Incident Management
4. Security is Part of a Bigger Whole
5. Integrated Onboard Systems
6. Effective Integration @ OCC
Security is an Integral Part of a
Bigger Whole
 Increased Security (quality
& faster response time @
lower cost)
 Fashionable, Comfortable &
Appealing Environment
 Timely and Accurate Travel
Information Everywhere
 Safer & More Efficient
Operations (better service
with less resources)
CCTV
Access Control
Intrusion Detection
Fire Detection
Emergency Call
Security
Infotainment
Clock
Traveler
Information
Kiosk
Public Address
Wi-Fi Internet
Passenger Information
Station Security & Passenger
Information Systems
Onboard Security & Passenger
Information Systems
CCTV
Emergency Call
Public Address
Infotainment
Wi-Fi Internet
Traveler
Information
Security
Passenger Information
Many Legacy Trains have Multiple
Independent Systems with
Proprietary Networks
Side Displays
Interior Displays
Frontal Displays
Passenger
Information
System
PIS
Controller
PIS
Controller PA
Controller
Cameras
CCTV
Passenger
Load
Determination COMMS
Train Control
Management
System
Microphones
CCTV
Controller
PLD
Controller
End Route Maps
TCMS
Controller
COMMS
Controller
Intercoms Speakers
PA
Controller
Public
Address
OCU
OCU
OCU
OCU
OCU
OCU
To Other
Cars or Trains
TCMS
Controller
Weight, Space, Wiring, EMI, Modularity & Scalability,
Integration & Interfaces, Upgrades, Maintenance &
Obsolescence, …
Today’s Alstom Trains have Evolved
Towards an Integrated Onboard
System Architecture with IP Networks
Modular IP architecture, easily upgradeable that can
integrate the most innovative and cost effective recent
technologies
Typical Alstom UMC (Universal
Mobile Controller) Configuration
Network Video RecorderNetwork Video Recorder
Infotainment ServerInfotainment Server Wireless Access PointWireless Access Point
Ethernet BridgeEthernet Bridge
Power SupplyPower Supply Passenger Information ControllerPassenger Information Controller
Digital Public AddressDigital Public Address
SecuritySecurity
Control & MonitoringControl & Monitoring
Passenger InfotainmentPassenger Infotainment
TelecomTelecom
Integrated Control & Security CenterIntegrated Control & Security Center
Station/Depot/TrackStation/Depot/Track
WAN
TrainTrain
1
2 3
A
B
C
D
A B C D
4 Functions (A, B, C & D)
@ 3 Locations (1, 2 & 3)
The Next Challenge of Our Industry
is Effective Integration @ OCC
Emerging Control Center
Functions
 Integrated & Computerized
Operation Management
 Operation Decision Support
& Assisted Incident
Management
 Smart Incident Detection
(IVS, Intelligent Video
Systems) and Data Fusion
Need for Interdependent Integration
Example of Effective Assisted
Incident Management Through
Integrated Features
The Benefits of Interdependent Integration
(Simulation of an Emergency Situation
on Train – 3D Animation)
Summary
Security and Passenger Comfort are
Becoming a Strategic Tool for Operators to:
 Improve Passenger Service
 Augment Brand Loyalty to Compete
and Maintain/Increase Revenue
 Increase Operation Efficiencies
Integrated Interdependent Control,
Information and Security (CIS) Systems
Play a Vital Role in the Implementation of
this Strategy:
 Effective Incident Management via Quality
& Faster Response Time @ Lower Cost
 More and Improved Services
Lemay Scinteie it-trans-2010, Karlshruhe

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Lemay Scinteie it-trans-2010, Karlshruhe

  • 1. Why Integration at the Operation Control Centre (OCC) is Vital for Rail Security? Dominique Lemay Directeur principal métro Société de Transport de Montréal Valentin Scinteie Director Business Development Alstom Transportation Information & Security
  • 2. Agenda 1. STM Facts 2. Emergency Response @ OCC 3. Advanced Incident Management 4. Security is Part of a Bigger Whole 5. Integrated Onboard Systems 6. Effective Integration @ OCC
  • 3. STM Facts  2009 Budget : 1 B$  8 000 workers  47% of the workforce has a direct contact with the customer  388 000 000 trips/year
  • 4. STM Facts 4 lines 68 stations 71 km of tunnels 759 cars Inaugurated in 1966
  • 5. STM Metro Customer Priorities Reliability Safety and security Real time information
  • 6. Fixed Equipment Replacement Mechanical ventilation Power system Escalators and elevators Signalling systems Control Centre Radio and telephone Way and track PA system Electronic displays Video surveillance Fare and collection
  • 7. Old but well Integrated
  • 8.
  • 9. .0.
  • 10. Emerging Technologies Today’s new threats force Public Operators to acquire new effective technologies that are more and more sophisticated –Video analytics, CCTV, real-time passenger information systems, detection systems, etc… The arrival of such new technologies multiplies the interfaces that operators must manage @ CC This increased interface complexity may become incompatible with the efficient management of emergencies
  • 11. Emergency Response @ OCC What do we ask our operators in an emergency situation?  Analyze a lot of data coming from multiple systems  Execute an emergency response plan that they don’t practice often –Perform multiple tasks simultaneously –Make good decisions –Communicate effectively  Under stress, very quickly and without making any mistakes
  • 13. Tasks  Stop all trains  Locate the smoke bomb  Call police, fire department, emergency services…  Determine the proper ventilation scenario  Activate 25 fans in different modes of operation according to the scenario  Evacuate the affected area  PA announcement  Evacuate retailers and workers located in the area  Etc… Within 2 minutes Advanced Incident Management
  • 15. Agenda 1. STM Facts 2. Emergency Response @ OCC 3. Advanced Incident Management 4. Security is Part of a Bigger Whole 5. Integrated Onboard Systems 6. Effective Integration @ OCC
  • 16. Security is an Integral Part of a Bigger Whole  Increased Security (quality & faster response time @ lower cost)  Fashionable, Comfortable & Appealing Environment  Timely and Accurate Travel Information Everywhere  Safer & More Efficient Operations (better service with less resources)
  • 17. CCTV Access Control Intrusion Detection Fire Detection Emergency Call Security Infotainment Clock Traveler Information Kiosk Public Address Wi-Fi Internet Passenger Information Station Security & Passenger Information Systems
  • 18. Onboard Security & Passenger Information Systems CCTV Emergency Call Public Address Infotainment Wi-Fi Internet Traveler Information Security Passenger Information
  • 19. Many Legacy Trains have Multiple Independent Systems with Proprietary Networks Side Displays Interior Displays Frontal Displays Passenger Information System PIS Controller PIS Controller PA Controller Cameras CCTV Passenger Load Determination COMMS Train Control Management System Microphones CCTV Controller PLD Controller End Route Maps TCMS Controller COMMS Controller Intercoms Speakers PA Controller Public Address OCU OCU OCU OCU OCU OCU To Other Cars or Trains TCMS Controller Weight, Space, Wiring, EMI, Modularity & Scalability, Integration & Interfaces, Upgrades, Maintenance & Obsolescence, …
  • 20. Today’s Alstom Trains have Evolved Towards an Integrated Onboard System Architecture with IP Networks Modular IP architecture, easily upgradeable that can integrate the most innovative and cost effective recent technologies
  • 21. Typical Alstom UMC (Universal Mobile Controller) Configuration Network Video RecorderNetwork Video Recorder Infotainment ServerInfotainment Server Wireless Access PointWireless Access Point Ethernet BridgeEthernet Bridge Power SupplyPower Supply Passenger Information ControllerPassenger Information Controller Digital Public AddressDigital Public Address
  • 22. SecuritySecurity Control & MonitoringControl & Monitoring Passenger InfotainmentPassenger Infotainment TelecomTelecom Integrated Control & Security CenterIntegrated Control & Security Center Station/Depot/TrackStation/Depot/Track WAN TrainTrain 1 2 3 A B C D A B C D 4 Functions (A, B, C & D) @ 3 Locations (1, 2 & 3) The Next Challenge of Our Industry is Effective Integration @ OCC
  • 23. Emerging Control Center Functions  Integrated & Computerized Operation Management  Operation Decision Support & Assisted Incident Management  Smart Incident Detection (IVS, Intelligent Video Systems) and Data Fusion Need for Interdependent Integration
  • 24. Example of Effective Assisted Incident Management Through Integrated Features
  • 25.
  • 26. The Benefits of Interdependent Integration (Simulation of an Emergency Situation on Train – 3D Animation)
  • 27. Summary Security and Passenger Comfort are Becoming a Strategic Tool for Operators to:  Improve Passenger Service  Augment Brand Loyalty to Compete and Maintain/Increase Revenue  Increase Operation Efficiencies Integrated Interdependent Control, Information and Security (CIS) Systems Play a Vital Role in the Implementation of this Strategy:  Effective Incident Management via Quality & Faster Response Time @ Lower Cost  More and Improved Services