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Well made simple.
1
Leading the Way:
Why Employers Are Changing the
Healthcare Landscape.
IndianapolisHR Indiana 2018 | August 22, 2018|
Well made simple.
2
Annual Healthcare
Spend by 20251
Shortage of Primary Care
Providers by 20302
Wasted
Healthcare Spend
+30% +100K+$5
trillion
Well made simple.
3
As of 2012, 50% of Americans had one or more chronic conditions which drive 86% of overall healthcare costs.
We believe that addressing the underlying causes of chronic conditions is the most effective way to influence
changes in health and cost.
Understanding Root Cause
Poor
Diet
Physical
Inactivity
Smoking
Lack of
Health
Screening
Poor Stress
Management
Poor
Standard
of Care
Insufficient
Sleep
Excessive
Alcohol
Consumption
8 Risks & Behaviors
Diabetes
Coronary Artery Disease
Hypertension
Back Pain
Obesity
Cancer
Asthma
Arthritis
Allergies
Sinusitis
Depression
Congestive Heart Failure
Chronic Obstructive Pulmonary Disease
Chronic Kidney Disease
High Cholesterol
15 Chronic Conditions
86%Of total costs for all
chronic illnesses
nationwide
Driven By Caused By
2010 World Economic Forum
Centers for Disease Control and Prevention website. Nov 2017.
Well made simple.
4
How to Think About Cost
- Catastrophic incidents/risk
- Healthcare policy changes
- Higher cost healthcare innovations
WHAT WE CAN’T CONTROL
- Diverting high-cost visits (e.g., avoidable ER) to high-value
primary and urgent care
- Directly lowering cost on pass-through expenses
(e.g., labs and pharmaceuticals)
- Improving population-based wellness outcomes (e.g., diabetes)
- Facilitating low-cost, high-quality specialist referrals
WHAT WE CAN CONTROL
When it comes to healthcare, there are the things you can control, and the things you can’t.
Well made simple.
5
Consequences of Poor Health & Impact to Employers
Average annual employer-sponsored family premiums cost employers more than $12,000 a year
A1c
People with diabetes have
healthcare costs 2.3 times
greater than those without
diabetes1
Hypertension
Reduced blood pressure
decreases the likelihood of
stroke, heart disease, and
kidney disease.2
Cholesterol
People with high cholesterol
have about twice the risk of
heart disease as people with
lower levels4.
Estimated healthcare
spending to treat diabetes:
$245 billion
Estimated healthcare spending
to treat hypertension3:
$42.9 billion
Heart disease and
strokes cost5:
$320 billion
1.American Diabetes Association – The Cost of Diabetes, 2. CDC: High Blood Pressure FAQs 3. Agency for Healthcare Research Quality –
Expenditures for Hypertension, 2010, 4. CDC – Cholesterol Fact Sheet 5. CDC Foundation – Business Pulse: Heart Health
(Direct healthcare spending ) (Includes care costs & lost productivity )
Well made simple.
6
2.0
2013 2014 2015
RelativePrice(1.00=Medicare)
The Price Gap is Continuing to Widen
2016 2017
2.5
3.0
3.5
4.0
4.5
Source: White, 2017, Hospital Prices in Indiana.
Community Health
Systems (CHS) / Lutheran
Overall
Indiana University Health
Ascension
Franciscan Alliance
Community Health Network
Parkview Health
Well made simple.
7
Access Issues
Exhibit ES-1: Projected Total Physician Shortfall Range1
Population growth, aging:
By 2030, population of Americans
aged 65 and older will grow by 55
percent
Shrinking supply of current providers:
1 in 3 practicing physicians is over 65
and approaching retirement
Limited supply of medical residencies:
BBA of 1997
20,000
2015 2020 2025 2030
Year
40,000
60,000
80,000
100,000
120,000
ProjectedShortfallofPhysicians
104,000
40,800
2030
Range
1. 2017 Update The Complexities of Physician Supply and Demand: Projections from 2015 to 2030
IHS for AAMC 2. Kaiser Family Foundation: State Health Facts, 2014-2016
Well made simple.
8
Outcomes of successful top talent
21%
Teams with high employee
engagement rates are 21%
more productive.
More productive
2.3X
Highly engaged employee
orgs have 2.3x higher 3-
year revenue growth than
orgs with low employee
engagement.
Greater growth
18%
Customer retention rates
are 18% higher on average
when employees are highly
engaged.
Higher
retention rate
27%
Employees who are
engaged are 27% more
likely to report “excellent”
performance.
More likely to report
excellence
1. Gallup: Managing Employee Risk Requires a Culture of Compliance, March 2016, 2. UNC Kenan-Flagler Business School: Focusing on
Employee Engagement, 3. Colloquy: For Loyal Customers, Look to Your Employees, Feb. 2014, 4. Gallup: Well-Being Enhances Benefits of
Employee Engagement, Oct. 2015
Well made simple.
9
Emerging Solutions for Employers
Wellness &
Lifestyle
• Nutrition
• Fitness/Movement
• Stress/Mindfulness
• Sleep
Targeting Chronic
Conditions
• 117 million have at
least 1 chronic
condition1
• 1 in 4 adults have more
than one condition1
• 2030: Adults 65+ will
grow by 55%2
A Redefined Primary
Care Model
• Outcomes focused
• Patient-centric care,
experiences
• Whole-health
approach
Importance Care
Navigation /
“Consumerism”
• More consumers
health cost aware
• 40% enrolled in
HDHPs3
• 20M+ enrolled in
HSA accounts4
1. CDC: Chronic Disease Prevention and Health Promotion, 2. Beckers Hospital Review: 15 Things to Know About the Physician Shortage, 3.
CDC: National Center for Health Statistics: National Health Interview Survey Early Release Program, June 2017, 3. Employee Benefit Research
Institute, HSA Account Balances, Contributions, and Other Vital Stats, 2015
Well made simple.
10
—
Employer
Success
Story.
26,596
Patient visits
78.6%
Employee
engagement
82.8
Patient visit
NPS score
6,450
Health coaching
appointments
Reduction in medication
and laboratory costs
Reduction in
non-emergent ER visits
16.9%
2.7%
Reduction in total
urgent care visit spend
312 A1c
Points reduced across
5,757 patients
3,106
LDL points reduced across
417 patients
Throughout 2017, OurHealth
created patient experiences that
helped lead employees to
healthier outcomes.
Well made simple.
11
Risk-Adjusted Engaged vs. Non-Engaged Expected Ratio
Costs in the non-engaged
were 3% (2016) to 8%
(2017) lower than expected.
Simply put, the engaged
cohort saved more money.
This translates to a two-year
trend medical and drug
savings of $2.6M over the
non-engaged, or an
average of $420 PMPY.
$2,700
$2,900
$3,100
$3,300
$3,500
$3,700
$3,900
$4,100
$4,300
2015 2016 2017
PMPY(RiskAdjusted)
Engaged Actual Non-engaged Actual Engaged Expected Non-engaged Expected
Well made simple.
12
—
Patient
Engagement
Analysis.
Do employer-sponsored primary
care clinics improve health
outcomes and save employers
healthcare dollars?
Employer 1: A municipal organization in the Southeast
with approximately 7,000 employees.
Employer 2: A manufacturer in the Midwest with
approximately 750 employees.
Employer 3: A utility system operations organization with
locations in the Midwest with approximately 700
employees.
3 employers 20K patients 3+ years of data
Well made simple.
13
Health
Improvements:
LDL
Cholesterol
Total
Cholesterol
Hemoglobin
A1c
Reduced
Reduced
Reduced
18,200
points
8,800
points
1,250
points
When patients engaged with
employer-based primary care
services 3x or more during
analysis period, they experienced
significant improvements
Cumulative total reductions
Well made simple.
14
—
Prediabetes
Facts:
15-30%
1 in 3
Americans has
prediabetes
Don’t know
they have it
Will develop
Type 2
diabetes
+$7,900
Type 2
diabetes costs
$7,900 more
per patient per
year
Well made simple.
15
47.4% of patients of 3,052
identified with prediabetes HbA1c
(5.7 to 6.4) reduced their values to
optimal levels (<5.7)
Well made simple.
16
of prediabetics improved
to optimal range =
47.4%
$
1.7M
Total
$
562
PMPY
Well made simple.
17
PercentageChange
Provider visits improvement Health Coach visits improvement
HbA1c Changes by number of visits
Health
Coaching:
When patients engaged with
health coaching and providers
more frequently, they saw greater
rates of improvement to HbA1c
Well made simple.
18
Emergency Dept.
Utilization:
With access to primary care and
help managing conditions such as
chronic diseases, ER use
decreased for engaged patients
22%less
Emergency
Department: a visit
At
Resulted in
in projected savings
$1,500
$650k
Well made simple.
19
Cost of Care
Over a trended and risk-adjusted
period (2016-2017), engaged
patients saved their employers
millions when compared to
expected costs.
Engaged patients cost
expected7%1
Savings Non Engaged
$2,600,000
Well made simple.
20
Well made simple.
21
Thank You
OurHealth.org 4151 E. 96th Street, Indianapolis, IN 46250(866) 434-3255

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Jeff wells

  • 1. Well made simple. 1 Leading the Way: Why Employers Are Changing the Healthcare Landscape. IndianapolisHR Indiana 2018 | August 22, 2018|
  • 2. Well made simple. 2 Annual Healthcare Spend by 20251 Shortage of Primary Care Providers by 20302 Wasted Healthcare Spend +30% +100K+$5 trillion
  • 3. Well made simple. 3 As of 2012, 50% of Americans had one or more chronic conditions which drive 86% of overall healthcare costs. We believe that addressing the underlying causes of chronic conditions is the most effective way to influence changes in health and cost. Understanding Root Cause Poor Diet Physical Inactivity Smoking Lack of Health Screening Poor Stress Management Poor Standard of Care Insufficient Sleep Excessive Alcohol Consumption 8 Risks & Behaviors Diabetes Coronary Artery Disease Hypertension Back Pain Obesity Cancer Asthma Arthritis Allergies Sinusitis Depression Congestive Heart Failure Chronic Obstructive Pulmonary Disease Chronic Kidney Disease High Cholesterol 15 Chronic Conditions 86%Of total costs for all chronic illnesses nationwide Driven By Caused By 2010 World Economic Forum Centers for Disease Control and Prevention website. Nov 2017.
  • 4. Well made simple. 4 How to Think About Cost - Catastrophic incidents/risk - Healthcare policy changes - Higher cost healthcare innovations WHAT WE CAN’T CONTROL - Diverting high-cost visits (e.g., avoidable ER) to high-value primary and urgent care - Directly lowering cost on pass-through expenses (e.g., labs and pharmaceuticals) - Improving population-based wellness outcomes (e.g., diabetes) - Facilitating low-cost, high-quality specialist referrals WHAT WE CAN CONTROL When it comes to healthcare, there are the things you can control, and the things you can’t.
  • 5. Well made simple. 5 Consequences of Poor Health & Impact to Employers Average annual employer-sponsored family premiums cost employers more than $12,000 a year A1c People with diabetes have healthcare costs 2.3 times greater than those without diabetes1 Hypertension Reduced blood pressure decreases the likelihood of stroke, heart disease, and kidney disease.2 Cholesterol People with high cholesterol have about twice the risk of heart disease as people with lower levels4. Estimated healthcare spending to treat diabetes: $245 billion Estimated healthcare spending to treat hypertension3: $42.9 billion Heart disease and strokes cost5: $320 billion 1.American Diabetes Association – The Cost of Diabetes, 2. CDC: High Blood Pressure FAQs 3. Agency for Healthcare Research Quality – Expenditures for Hypertension, 2010, 4. CDC – Cholesterol Fact Sheet 5. CDC Foundation – Business Pulse: Heart Health (Direct healthcare spending ) (Includes care costs & lost productivity )
  • 6. Well made simple. 6 2.0 2013 2014 2015 RelativePrice(1.00=Medicare) The Price Gap is Continuing to Widen 2016 2017 2.5 3.0 3.5 4.0 4.5 Source: White, 2017, Hospital Prices in Indiana. Community Health Systems (CHS) / Lutheran Overall Indiana University Health Ascension Franciscan Alliance Community Health Network Parkview Health
  • 7. Well made simple. 7 Access Issues Exhibit ES-1: Projected Total Physician Shortfall Range1 Population growth, aging: By 2030, population of Americans aged 65 and older will grow by 55 percent Shrinking supply of current providers: 1 in 3 practicing physicians is over 65 and approaching retirement Limited supply of medical residencies: BBA of 1997 20,000 2015 2020 2025 2030 Year 40,000 60,000 80,000 100,000 120,000 ProjectedShortfallofPhysicians 104,000 40,800 2030 Range 1. 2017 Update The Complexities of Physician Supply and Demand: Projections from 2015 to 2030 IHS for AAMC 2. Kaiser Family Foundation: State Health Facts, 2014-2016
  • 8. Well made simple. 8 Outcomes of successful top talent 21% Teams with high employee engagement rates are 21% more productive. More productive 2.3X Highly engaged employee orgs have 2.3x higher 3- year revenue growth than orgs with low employee engagement. Greater growth 18% Customer retention rates are 18% higher on average when employees are highly engaged. Higher retention rate 27% Employees who are engaged are 27% more likely to report “excellent” performance. More likely to report excellence 1. Gallup: Managing Employee Risk Requires a Culture of Compliance, March 2016, 2. UNC Kenan-Flagler Business School: Focusing on Employee Engagement, 3. Colloquy: For Loyal Customers, Look to Your Employees, Feb. 2014, 4. Gallup: Well-Being Enhances Benefits of Employee Engagement, Oct. 2015
  • 9. Well made simple. 9 Emerging Solutions for Employers Wellness & Lifestyle • Nutrition • Fitness/Movement • Stress/Mindfulness • Sleep Targeting Chronic Conditions • 117 million have at least 1 chronic condition1 • 1 in 4 adults have more than one condition1 • 2030: Adults 65+ will grow by 55%2 A Redefined Primary Care Model • Outcomes focused • Patient-centric care, experiences • Whole-health approach Importance Care Navigation / “Consumerism” • More consumers health cost aware • 40% enrolled in HDHPs3 • 20M+ enrolled in HSA accounts4 1. CDC: Chronic Disease Prevention and Health Promotion, 2. Beckers Hospital Review: 15 Things to Know About the Physician Shortage, 3. CDC: National Center for Health Statistics: National Health Interview Survey Early Release Program, June 2017, 3. Employee Benefit Research Institute, HSA Account Balances, Contributions, and Other Vital Stats, 2015
  • 10. Well made simple. 10 — Employer Success Story. 26,596 Patient visits 78.6% Employee engagement 82.8 Patient visit NPS score 6,450 Health coaching appointments Reduction in medication and laboratory costs Reduction in non-emergent ER visits 16.9% 2.7% Reduction in total urgent care visit spend 312 A1c Points reduced across 5,757 patients 3,106 LDL points reduced across 417 patients Throughout 2017, OurHealth created patient experiences that helped lead employees to healthier outcomes.
  • 11. Well made simple. 11 Risk-Adjusted Engaged vs. Non-Engaged Expected Ratio Costs in the non-engaged were 3% (2016) to 8% (2017) lower than expected. Simply put, the engaged cohort saved more money. This translates to a two-year trend medical and drug savings of $2.6M over the non-engaged, or an average of $420 PMPY. $2,700 $2,900 $3,100 $3,300 $3,500 $3,700 $3,900 $4,100 $4,300 2015 2016 2017 PMPY(RiskAdjusted) Engaged Actual Non-engaged Actual Engaged Expected Non-engaged Expected
  • 12. Well made simple. 12 — Patient Engagement Analysis. Do employer-sponsored primary care clinics improve health outcomes and save employers healthcare dollars? Employer 1: A municipal organization in the Southeast with approximately 7,000 employees. Employer 2: A manufacturer in the Midwest with approximately 750 employees. Employer 3: A utility system operations organization with locations in the Midwest with approximately 700 employees. 3 employers 20K patients 3+ years of data
  • 13. Well made simple. 13 Health Improvements: LDL Cholesterol Total Cholesterol Hemoglobin A1c Reduced Reduced Reduced 18,200 points 8,800 points 1,250 points When patients engaged with employer-based primary care services 3x or more during analysis period, they experienced significant improvements Cumulative total reductions
  • 14. Well made simple. 14 — Prediabetes Facts: 15-30% 1 in 3 Americans has prediabetes Don’t know they have it Will develop Type 2 diabetes +$7,900 Type 2 diabetes costs $7,900 more per patient per year
  • 15. Well made simple. 15 47.4% of patients of 3,052 identified with prediabetes HbA1c (5.7 to 6.4) reduced their values to optimal levels (<5.7)
  • 16. Well made simple. 16 of prediabetics improved to optimal range = 47.4% $ 1.7M Total $ 562 PMPY
  • 17. Well made simple. 17 PercentageChange Provider visits improvement Health Coach visits improvement HbA1c Changes by number of visits Health Coaching: When patients engaged with health coaching and providers more frequently, they saw greater rates of improvement to HbA1c
  • 18. Well made simple. 18 Emergency Dept. Utilization: With access to primary care and help managing conditions such as chronic diseases, ER use decreased for engaged patients 22%less Emergency Department: a visit At Resulted in in projected savings $1,500 $650k
  • 19. Well made simple. 19 Cost of Care Over a trended and risk-adjusted period (2016-2017), engaged patients saved their employers millions when compared to expected costs. Engaged patients cost expected7%1 Savings Non Engaged $2,600,000
  • 21. Well made simple. 21 Thank You OurHealth.org 4151 E. 96th Street, Indianapolis, IN 46250(866) 434-3255