Viral Parmar is seeking a challenging position that offers career growth. He has over 7 years of experience working as a Senior Service Engineer at Electrolab India Pvt Ltd, providing technical support and servicing pharmaceutical and food processing equipment. He holds a Bachelor's degree in Electronics and has strong technical skills in operating systems, programming languages, and instrumentation.

1. RESUME
Address:
Viral Parmar
E/03, Dahisar Pavitra Society,
Saptashri Sankul, Email ID : viralpar20@gmail.com
Ovari Pada,
Behind Parbat Nagar, Mobile No. : +91-9821868732
S.V.Road, Dahisar (East),
Mumbai-400068.
Career Objective:
Looking for an organization that offers a challenging and learning environment and which also
enables to enhance individual development and carrier growth.
Experience:
Currently working in Electrolab India Pvt Ltd with the designation of Sr.Service Engineer
from January 2011.
Responsibilities
• To deal with the Pharmaceutical industry, food industry.

2. • Handling products like dissolution tester with UV spectrophotometer automated system, Fibre
optic sytem with dissolution tester, kloudbase server and all range of tablet testing
instrument, shakers, pumps.
• Provided on-site calibration services for all the instrumentation achieving high levels of
customer satisfaction.
• Providing technical support to worldwide customer over phone or email or by visit.
• Actively involved in identifying instrument failures and providing detailed failure analysis in
the field to help improve overall field efficiency, customer satisfaction and drive improvement
solutions.
• Recognized for achieving revenue and productivity goals
• Provided technical expertise to teammates as part of on-going training and for impromptu
troubleshooting.
• Repaired and maintained equipment with minimum parts costs while achieving low
percentage of callbacks.
• Recognized for creating and maintaining strong client relationships with top notch customer
service.
• Interfaced with customers and other contractor representatives providing technical expertise
to resolve technical problems
• Communicated effectively with customers, service manager, and field service engineers to
provide technical troubleshooting solutions with excellent results.
• Identified software and hardware problems, recommended solutions to engineers that were
implemented improving product.
• Provided input for various reports including identifying and isolating unique problems with
system.
• Worked in a functioning high pressure, high volume precision manufacturing environment.
• Providing inputs and feedback on development stage of new instrument (before launch).
• Resolving all the critical issues in domestic and international region.
• Providing technical support for chemical calibration of the instruments.
• Visiting important customers for the technical support and service.
• Handled customers from Mumbai and North India previously.

3. • Currently handling major technical communication from all international (75 countries)
countries over the email and phone.
• Participated in Achema 2015 Exibhition held at Germany and Asia pharma expo 2015 at
Bangladesh and many more.
• Also visited customers of Turkey, Jordan, Algeria, Sri Lanka, Bangladesh, Thailand, Nepal,
Belarus etc.
Academic Details:
Completed Bachelor of Engineering (B.E.) in Electronics at K. J. Somaiya College of
Engineering, University of Mumbai.
Qualifying
Examination
Institution Name Month/Year of
passing
Percentage
B.E. (Elecreonics) K. J. Somaiya college
of Engineering
June 2010 56.73% Agg
Higher Secondary
Certificate
Royal college of Arts,
Commerce & Science
Feb 2006 80.67%
Secondary School
Certificate
Royal High School Mar 2004 80.80%

4. Technical Skills:
 Operating Systems : Windows 98, XP, 7, Vista.
 Languages Known : C, C++.
Extra curricular activities & Achievements:
 Won the first prize in intra college sports event sports event CARROM.
 Participated in inter college sports event CARROM.
 Won the second prize in House cup at K.J.S.C.E. in CARROM.
Projects:
Final Year Project: -Bus Announcement System
It is a micro controller based project to be implemented using a GPS module for real time
tracking of the bus or buses in question. The basic idea is to install a transmitter module
in the bus which will send the co- ordinates of the bus to a central system which will in
turn relay the information to the bus stops which will display the estimated amount of
time for bus arrival.

5. Third Year Project:-1) Developed an 8051 based mind game which is designed using
Proteous system.
2) Developed an analog projet noise measurement system.
Personal Profile:
 Fathers Name : Bharat Parmar
 Mothers Name : Hansa Parmar
 Date of birth : 17th January, 1989
 Languages Known : Hindi, English, Marathi, Gujarati
 Hobbies : Travelling, Music listening
Declaration:
I hereby declare that all the above information is accurate to the best of my knowledge.
Place: Mumbai Sign:
Date: Name: Viral Parmar

6. Third Year Project:-1) Developed an 8051 based mind game which is designed using
Proteous system.
2) Developed an analog projet noise measurement system.
Personal Profile:
 Fathers Name : Bharat Parmar
 Mothers Name : Hansa Parmar
 Date of birth : 17th January, 1989
 Languages Known : Hindi, English, Marathi, Gujarati
 Hobbies : Travelling, Music listening
Declaration:
I hereby declare that all the above information is accurate to the best of my knowledge.
Place: Mumbai Sign:
Date: Name: Viral Parmar