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The Organizational Structure of
Sustainability
and Highlights from GOING GREEN?
Don’t Hire a Sustainability Chief Until You
Read this Study!
Roger Thorne, Managing Partner
Victoria Zelin, Senior Vice President
Hudson Gain Corporation

For AMR Research’s Sustainability Peer Forum Teleconference
February 12, 2009

        Five Penn Plaza, 23rd Floor, New York, NY 10001 Phone 212.835.1601 w w w .hudsongain.com
Agenda

   Introduction to Hudson Gain
   Hopes for Today
   Context: Definitions of Sustainability
   Hudson Gain Study on CSO Role in Corporations
   Does Your Organization Need a CSO?
   CSO Career
   Tips for Hiring or Appointing a CSO




                         2
Founded in 2002, Hudson Gain
Corporation believes that the work of
corporate leadership is to ensure that
their organizations are sustainable from
the perspective of the triple bottom line:
People, Profit, Planet.

Hudson Gain’s work is on the People
part of the equation: helping
management to
“build or buy” their leadership talent. As
a leadership solutions firm, we serve the
talent acquisition, talent development
and change management needs of client
companies of all sizes and industries.

Among Hudson Gain’s leadership
solutions are helping companies hire or
appoint Chief Sustainability Officers and
building employee engagement for
Sustainability.

Roger Thorne, ManagingPartner
212.835.1601; roger.thorne@hudsongain.com
                                                 © 2008-2009 Hudson Gain Corporation

                                             3
Hopes




        4
The Context: Definitions of Sustainability

   “Meeting the needs of
    the present without
    compromising the ability
                                         People                 Planet
    of future generations to       sustainable employee sustainable resources
                                    and customer base and operating environment
    meet their own needs.”
       Brundtland Commission
       (1987)
                                                    Profits
                                               sustainable business
                                             increased present value




                               5
Scope and Methodology of CSO Study

   “Voice” of executives leading corporate
    sustainability efforts, summer 2008
       1241 large private companies reviewed
       Less than 1/2 had execs with partial responsibility
       191 had sustainability/environment in job title
       214 executive backgrounds reviewed
   61 structured interviews in summer 2008
       Some mid-sized, universities, others included
       Content analysis and conclusions



                                 6
Contents of the Hudson Gain CSO Study

   Going Green? Don't Hire a Sustainability Chief
    Until You Read This Study!
    http://echem.goiwx.com/downloads/HudsonGain_ChiefSustainabilityOfficerStudy08.pdf

   “Universal” Chief Sustainability Officer requirements
   Key CSO responsibilities and challenges
   Filling the role internally or externally
   Examples of Top People/Companies
   Sustainability 1.0 vs. 2.0
   Quotes



                                              7
The Ideal CSO is a Senior Executive who …

   Has the ability to understand complex technologies
    but keep it simple
   Can move the entire organization to where it might
    not know it needs to go or be willing to go
   Will identify the organization’s carbon footprint and
    reduce that to zero while saving money
   Has passion for sustainability but not too evangelical
    while making sure that everyone hears the message
   Can make the organization profitable while doing no
    harm to people or planet
Basically:
   What are the skills needed
    to be a CSO?




   Where does a CSO
    come from?
“Universal” CSO Skills/Knowledge/Experience

   Communication                     Clear Vision
   Technology
                                      Passion
   Financial/ROI
                                      Organizational
   Measurement
                                      Respect
   Innovation           Leadership
   Ethics                            Persistence
   Supply Chain                      Tenacity
   Operations/Structure              Emotional
   Culture                           Intelligence

                         10
Where Do Sustainability Leaders Come
From?
   Not yet from having C-level roles, in same firm
   High-level technical and leadership roles
   Almost all functions, depending on many factors
   Previous experience in another function (not
    sustainability), typically internal, supplemented
    by technical consultants
   Some external candidates; they have gaps, too
   Builders vs. Managers, creators vs. maintainers



                            11
In Our Study We Found CSOs from ….

   EHS
   Supply Chain
   Finance and Audit
   Human Resources
   Law Compliance
   Operations
   Public Relations and Communications
   Engineering
   Research and Development
Hudson Gain Take Aways from the Study

   No “one size fits all” for sustainability leadership
   Industry, company, culture, decision-making
    style, timing-impact whether/when to have CSO
   Good CSOs are rare, multi-talented leaders
   Currently, more CSOs are appointed from within
   The external market will get tighter for CSOs
   If you don’t have a CSO:
       Start building C-level support and planning
       Identify internal CSO candidate pipeline/career track
       Look for confluence of strategic factors and
        internal/external needs to be negotiating “at the table”
                                 13
Does Your Company Need a CSO?




                  14
It Depends!
   On your company and …
       Timing of a Sustainability Leader at the C-level
       Sustainability’s role in your strategy
           External marketplace
           Internal drive for sustainability as central to who you are
       How you are structured (functional, matrix)
       Philosophy and values (everyone’s job vs. function)
   Other factors
       Company size, mission or imperative
       What your competition is doing
       What your customers are demanding

                                        15
Where Does a CSO sit?




                   16
Typical Organization

                       CEO



          CFO                Sales/Marketing



          HR                      R&D


                              Operations
          EHS
                             Manufacturing


         Quality
When is Sustainability at the C-Suite Level?

                     CEO



          CFO                  Sales/Marketing



          HR                        R&D


                                Operations
          EHS
                               Manufacturing


         Quality                   ?????
What Factors Determine Where “CSO” Sits?

   At what level are sustainability decisions/trade-
    offs currently being made?
   At what level should/could they be made given
    strategy, span of control, your values?
   What is the highest level stakeholder to whom
    your sustainability efforts are accountable, and
    what priority do they place on sustainability as
    compared with People and Profits?
   To what role should sustainability chiefs be
    accountable?
   Dotted lines, solid lines of reporting?
                            19
If You Had a CSO, They Would Be/Have/Do …




                    20
In Your Company, the CSO Would Need…
   Credibility for dealing with what strategic issues?
   Industry/competitive expertise?
   Functional & Technical skill/knowledge?
   Company/political/decision-making knowledge?
   Other credentials/experience?
   Hierarchical/peer level, negotiating about what?
   Authority, staff and resources?
   Structure for decision-making and execution?
   Culture/Style?
   Influence/change management skills?
                            21
The Evolution of a Sustainability Structure

   Lessons from the evolution of other functions
       Quality
       HR
       Legal
       EHS
       IT
       Supply Chain




                           22
Roles and Careers in 2009 and after

   Share your journeys
       How did you get into sustainability?
       Where have you taken your role, re: sustainability?
       Evolution of your company/group/function?
       What can you learn from others’ journeys?
       How can you prepare yourselves for what’s next?




                                 23
Implications for Structures and Careers

   Sustainability in the year 2020
       What’s possible as a vision for structuring
        sustainability?
       Mindset, leadership, execution




                                 24
Potential Future Career Paths to CSO

   CSO
   Senior Vice President Sustainable Enterprise
   Vice President Sustainable Operations
   Director Sustainable Marketing
   Senior Manager Sustainable Communications
   Manager Sustainable Finance
   Sustainability Engineer
   Sustainability Analyst
Tips for Appointing or Hiring a CSO
   Get senior management aligned
       Focus role, responsibilities, requirements, budget
       Understand what outside/consulting support needed
       Set objectives based on strategic priorities
   Use a rigorous selection process
       Consider internal and/or external candidates
       Do it right and/or get outside help
   On-board even internal appointments
       Align for collective success, know WIIFMs
       Use Stakeholders to make CSO an “insider” fast
   Expect continuous learning
                                 26
More Info, Sounding Board, Keep in Touch

Roger Thorne
Managing Partner
212 835 1601
Roger.thorne@hudsongain.com

Victoria Zelin
Senior Vice President
908 306 0272
Victoria.zelin@hudsongain.com

Hudson Gain Corporation
Five Penn Plaza, 23rd floor
New York, NY 10001
www.hudsongain.com


                                27

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Don't Hire a Sustainability Chief Until You Read This Study

  • 1. The Organizational Structure of Sustainability and Highlights from GOING GREEN? Don’t Hire a Sustainability Chief Until You Read this Study! Roger Thorne, Managing Partner Victoria Zelin, Senior Vice President Hudson Gain Corporation For AMR Research’s Sustainability Peer Forum Teleconference February 12, 2009 Five Penn Plaza, 23rd Floor, New York, NY 10001 Phone 212.835.1601 w w w .hudsongain.com
  • 2. Agenda  Introduction to Hudson Gain  Hopes for Today  Context: Definitions of Sustainability  Hudson Gain Study on CSO Role in Corporations  Does Your Organization Need a CSO?  CSO Career  Tips for Hiring or Appointing a CSO 2
  • 3. Founded in 2002, Hudson Gain Corporation believes that the work of corporate leadership is to ensure that their organizations are sustainable from the perspective of the triple bottom line: People, Profit, Planet. Hudson Gain’s work is on the People part of the equation: helping management to “build or buy” their leadership talent. As a leadership solutions firm, we serve the talent acquisition, talent development and change management needs of client companies of all sizes and industries. Among Hudson Gain’s leadership solutions are helping companies hire or appoint Chief Sustainability Officers and building employee engagement for Sustainability. Roger Thorne, ManagingPartner 212.835.1601; roger.thorne@hudsongain.com © 2008-2009 Hudson Gain Corporation 3
  • 4. Hopes 4
  • 5. The Context: Definitions of Sustainability  “Meeting the needs of the present without compromising the ability People Planet of future generations to sustainable employee sustainable resources and customer base and operating environment meet their own needs.” Brundtland Commission (1987) Profits sustainable business increased present value 5
  • 6. Scope and Methodology of CSO Study  “Voice” of executives leading corporate sustainability efforts, summer 2008  1241 large private companies reviewed  Less than 1/2 had execs with partial responsibility  191 had sustainability/environment in job title  214 executive backgrounds reviewed  61 structured interviews in summer 2008  Some mid-sized, universities, others included  Content analysis and conclusions 6
  • 7. Contents of the Hudson Gain CSO Study  Going Green? Don't Hire a Sustainability Chief Until You Read This Study! http://echem.goiwx.com/downloads/HudsonGain_ChiefSustainabilityOfficerStudy08.pdf  “Universal” Chief Sustainability Officer requirements  Key CSO responsibilities and challenges  Filling the role internally or externally  Examples of Top People/Companies  Sustainability 1.0 vs. 2.0  Quotes 7
  • 8. The Ideal CSO is a Senior Executive who …  Has the ability to understand complex technologies but keep it simple  Can move the entire organization to where it might not know it needs to go or be willing to go  Will identify the organization’s carbon footprint and reduce that to zero while saving money  Has passion for sustainability but not too evangelical while making sure that everyone hears the message  Can make the organization profitable while doing no harm to people or planet
  • 9. Basically:  What are the skills needed to be a CSO?  Where does a CSO come from?
  • 10. “Universal” CSO Skills/Knowledge/Experience  Communication Clear Vision  Technology Passion  Financial/ROI Organizational  Measurement Respect  Innovation Leadership  Ethics Persistence  Supply Chain Tenacity  Operations/Structure Emotional  Culture Intelligence 10
  • 11. Where Do Sustainability Leaders Come From?  Not yet from having C-level roles, in same firm  High-level technical and leadership roles  Almost all functions, depending on many factors  Previous experience in another function (not sustainability), typically internal, supplemented by technical consultants  Some external candidates; they have gaps, too  Builders vs. Managers, creators vs. maintainers 11
  • 12. In Our Study We Found CSOs from ….  EHS  Supply Chain  Finance and Audit  Human Resources  Law Compliance  Operations  Public Relations and Communications  Engineering  Research and Development
  • 13. Hudson Gain Take Aways from the Study  No “one size fits all” for sustainability leadership  Industry, company, culture, decision-making style, timing-impact whether/when to have CSO  Good CSOs are rare, multi-talented leaders  Currently, more CSOs are appointed from within  The external market will get tighter for CSOs  If you don’t have a CSO:  Start building C-level support and planning  Identify internal CSO candidate pipeline/career track  Look for confluence of strategic factors and internal/external needs to be negotiating “at the table” 13
  • 14. Does Your Company Need a CSO? 14
  • 15. It Depends!  On your company and …  Timing of a Sustainability Leader at the C-level  Sustainability’s role in your strategy  External marketplace  Internal drive for sustainability as central to who you are  How you are structured (functional, matrix)  Philosophy and values (everyone’s job vs. function)  Other factors  Company size, mission or imperative  What your competition is doing  What your customers are demanding 15
  • 16. Where Does a CSO sit? 16
  • 17. Typical Organization CEO CFO Sales/Marketing HR R&D Operations EHS Manufacturing Quality
  • 18. When is Sustainability at the C-Suite Level? CEO CFO Sales/Marketing HR R&D Operations EHS Manufacturing Quality ?????
  • 19. What Factors Determine Where “CSO” Sits?  At what level are sustainability decisions/trade- offs currently being made?  At what level should/could they be made given strategy, span of control, your values?  What is the highest level stakeholder to whom your sustainability efforts are accountable, and what priority do they place on sustainability as compared with People and Profits?  To what role should sustainability chiefs be accountable?  Dotted lines, solid lines of reporting? 19
  • 20. If You Had a CSO, They Would Be/Have/Do … 20
  • 21. In Your Company, the CSO Would Need…  Credibility for dealing with what strategic issues?  Industry/competitive expertise?  Functional & Technical skill/knowledge?  Company/political/decision-making knowledge?  Other credentials/experience?  Hierarchical/peer level, negotiating about what?  Authority, staff and resources?  Structure for decision-making and execution?  Culture/Style?  Influence/change management skills? 21
  • 22. The Evolution of a Sustainability Structure  Lessons from the evolution of other functions  Quality  HR  Legal  EHS  IT  Supply Chain 22
  • 23. Roles and Careers in 2009 and after  Share your journeys  How did you get into sustainability?  Where have you taken your role, re: sustainability?  Evolution of your company/group/function?  What can you learn from others’ journeys?  How can you prepare yourselves for what’s next? 23
  • 24. Implications for Structures and Careers  Sustainability in the year 2020  What’s possible as a vision for structuring sustainability?  Mindset, leadership, execution 24
  • 25. Potential Future Career Paths to CSO  CSO  Senior Vice President Sustainable Enterprise  Vice President Sustainable Operations  Director Sustainable Marketing  Senior Manager Sustainable Communications  Manager Sustainable Finance  Sustainability Engineer  Sustainability Analyst
  • 26. Tips for Appointing or Hiring a CSO  Get senior management aligned  Focus role, responsibilities, requirements, budget  Understand what outside/consulting support needed  Set objectives based on strategic priorities  Use a rigorous selection process  Consider internal and/or external candidates  Do it right and/or get outside help  On-board even internal appointments  Align for collective success, know WIIFMs  Use Stakeholders to make CSO an “insider” fast  Expect continuous learning 26
  • 27. More Info, Sounding Board, Keep in Touch Roger Thorne Managing Partner 212 835 1601 Roger.thorne@hudsongain.com Victoria Zelin Senior Vice President 908 306 0272 Victoria.zelin@hudsongain.com Hudson Gain Corporation Five Penn Plaza, 23rd floor New York, NY 10001 www.hudsongain.com 27