The document provides instructions for tutors on how to conduct tutoring sessions using the Blackboard Collaborate platform. It explains that tutors and students will be able to communicate using audio, video, and a digital whiteboard. It then lists 10 steps for tutors to follow to set up and conduct their Collaborate tutoring appointments, which includes joining the session, granting students permissions, using features like audio/video, and having students complete a survey at the end. Status indicators are also described to help tutors monitor any delays students may experience receiving audio or video feeds.

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Blackboard Collaborate Tutor Instructions
A Collaborate tutoring session uses the Blackboard Collaborate platform, which is available on
Blackboard. The student and tutor will be able to communicate using Blackboard Collaborate via
microphone, headset, web camera, and a digital white board.
The following instructions indicate how to join and set up a Collaborate appointment. Tutors will be
notified when a Collaborate appointment is scheduled.
1. Make sure you are at a computer that is designated as a Collaborate enabled computer.
2. Log into Blackboard and click on “GCC Tutoring Services” under My Organizations.
3. Click on Bb Collaborate at the bottom of the menu on the left.
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4. Click on the Collaborate logo or the name of the session to start loading the session.
5. Once the session has started, click Close in the Recording Reminder Box.
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6. Click the Talk button. The student will be able to hear you when you speak into the
microphone. Remind the student to run the Audio Set up Wizard then click Talk.
Click any icon marked with an X in
the Global Options Menu to turn
that feature on.
7. If necessary, click the icons next to the words MAIN ROOMto grant the student audio, video,
chat, and whiteboard or other permissions. Note: At this time Daniel Technology Center
Computerdoes not have video capability.
8. Click the Videobutton to transmit video of yourself. You may also set up a photo of yourself in
your profile that will automatically appear if you cannot use the video feature.
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9. Don’t forget to ask the student to take the tutoring survey before disconnecting. Click the Web
Tour button and copy and paste the survey link (use Ctrl-Vto paste) into the field then enter.
10. Once you reach the survey, uncheck the Follow Me box. You will not be able to see the
student’s response on the survey while he/she is taking the survey (let the student know this).
Activity Indicators
Icons may appear next to the student’s name. These icons indicate what feature the student is
currently using.
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Status Indicators
Status indicators appear next to the student’s name when data is being sent and received. Indicators
signify a delay in sending and/or receipt of data. Keep an eye on the indicators and you will be able
to see when it might be appropriate to adjust your pace (temporarily stop talking, turn off your
video, or pause your application sharing) so the student can catch up.
In the example:
Charlie is talking
Ricky is experiencing moderate delay in
receiving audio
Vivian is experiencing a significant delay in
receiving audio
Ethel is not having any problems receiving
audio
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Features of the Blackboard Collaborate Main Window
Audio Setup Whiteboard Application Web Tour
Navigate Pages Load Content Start Recoding
Wizard Sharing
View Pages
Audio & Show Page
Video Panel Explorer
Explore Mode
Global Content Area
Options Menu
Whiteboard
Participants Tools Palette
Panel
Chat panel
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