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McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved.
1
McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved.
2
Aggregate Sales and
Operations Planning
McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved.
3
 Sales and Operations Planning
 The Aggregate Operations Plan
 Examples: Chase and Level
strategies
OBJECTIVES
McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved.
4
Master scheduling
Material requirements planning
Order scheduling
Weekly workforce and
customer scheduling
Daily workforce and customer scheduling
Process planning
Strategic capacity planning
Sales and operations (aggregate) planning
Long
range
Intermediate
range
Short
range
Manufacturing
Services
Exhibit 14.1
Sales plan Aggregate operations plan
Forecasting
& demand
management
McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved.
5
Sales and Operations Planning
Activities
 Long-range planning
– Greater than one year planning horizon
– Usually performed in annual increments
 Medium-range planning
– Six to eighteen months
– Usually with weekly, monthly or quarterly
increments
 Short-range planning
– One day to less than six months
– Usually with weekly or daily increments
McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved.
6
The Aggregate Operations Plan
 Main purpose: Specify the optimal
combination of
– production rate (units completed per
unit of time)
– workforce level (number of workers)
– inventory on hand (inventory carried
from previous period)
 Product group or broad category
(Aggregation)
 This planning is done over an
intermediate-range planning period of 3
to18 months
McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved.
7
Balancing Aggregate Demand
and Aggregate Production Capacity
0
2000
4000
6000
8000
10000
Jan Feb Mar Apr May Jun
4500
5500
7000
10000
8000
6000
0
2000
4000
6000
8000
10000
Jan Feb Mar Apr May Jun
4500 4000
9000
8000
4000
6000
Suppose the figure to
the right represents
forecast demand in
units
Now suppose this
lower figure represents
the aggregate capacity
of the company to
meet demand
What we want to do is
balance out the
production rate,
workforce levels, and
inventory to make
these figures match up
McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved.
8
Required Inputs to the Production
Planning System
Planning
for
production
External
capacity
Competitors’
behavior
Raw material
availability
Market
demand
Economic
conditions
Current
physical
capacity
Current
workforce
Inventory
levels
Activities
required
for
production
External
to firm
Internal
to firm
McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved.
9
Key Strategies for Meeting Demand
 Chase
 Level
 Some combination of the two
McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved.
10
Aggregate Planning Examples: Unit
Demand and Cost Data
Materials $5/unit
Holding costs $1/unit per mo.
Marginal cost of stockout $1.25/unit per mo.
Hiring and training cost $200/worker
Layoff costs $250/worker
Labor hours required .15 hrs/unit
Straight time labor cost $8/hour
Beginning inventory 250 units
Productive hours/worker/day 7.25
Paid straight hrs/day 8
Suppose we have the following unit
demand and cost information:
Demand/mo Jan Feb Mar Apr May Jun
4500 5500 7000 10000 8000 6000
McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved.
11
Jan Feb Mar Apr May Jun
Days/mo 22 19 21 21 22 20
Hrs/worker/mo 159.5 137.75 152.25 152.25 159.5 145
Units/worker 1063.33 918.33 1015 1015 1063.33 966.67
$/worker $1,408 1,216 1,344 1,344 1,408 1,280
Productive hours/worker/day 7.25
Paid straight hrs/day 8
Demand/mo Jan Feb Mar Apr May
Jun
4500 5500 7000 10000 8000
6000
Given the demand and cost information below, what
are the aggregate hours/worker/month, units/worker, and
dollars/worker?
7.25x2
2
7.25x0.15=48.33
&
84.33x22=1063.33
22x8hrsx$8=$140
8
Cut-and-Try Example: Determining
Straight Labor Costs and Output
McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved.
12
Chase Strategy
(Hiring & Firing to meet demand)
Jan
Days/mo 22
Hrs/worker/mo 159.5
Units/worker 1,063.33
$/worker $1,408
Jan
Demand 4,500
Beg. inv. 250
Net req. 4,250
Req. workers 3.997
Hired
Fired 3
Workforce 4
Ending inventory 0
Lets assume our current workforce is 7
workers.
First, calculate net requirements for
production, or 4500-250=4250 units
Then, calculate number of workers
needed to produce the net
requirements, or
4250/1063.33=3.997 or 4 workers
Finally, determine the number of
workers to hire/fire. In this case we
only need 4 workers, we have 7, so
3 can be fired.
McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved.
13
Jan Feb Mar Apr May Jun
Days/mo 22 19 21 21 22 20
Hrs/worker/mo 159.5 137.75 152.25 152.25 159.5 145
Units/worker 1,063 918 1,015 1,015 1,063 967
$/worker $1,408 1,216 1,344 1,344 1,408 1,280
Jan Feb Mar Apr May Jun
Demand 4,500 5,500 7,000 10,000 8,000 6,000
Beg. inv. 250
Net req. 4,250 5,500 7,000 10,000 8,000 6,000
Req. workers 3.997 5.989 6.897 9.852 7.524 6.207
Hired 2 1 3
Fired 3 2 1
Workforce 4 6 7 10 8 7
Ending inventory 0 0 0 0 0 0
Below are the complete calculations for the remaining
months in the six month planning horizon
McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved.
14
Jan Feb Mar Apr May Jun
Demand 4,500 5,500 7,000 10,000 8,000 6,000
Beg. inv. 250
Net req. 4,250 5,500 7,000 10,000 8,000 6,000
Req. workers 3.997 5.989 6.897 9.852 7.524 6.207
Hired 2 1 3
Fired 3 2 1
Workforce 4 6 7 10 8 7
Ending inventory 0 0 0 0 0 0
Jan Feb Mar Apr May Jun Costs
Material $21,250.00 $27,500.00 $35,000.00 $50,000.00 $40,000.00 $30,000.00 203,750.00
Labor 5,627.59 7,282.76 9,268.97 13,241.38 10,593.10 7,944.83 53,958.62
Hiring cost 400.00 200.00 600.00 1,200.00
Firing cost 750.00 500.00 250.00 1,500.00
$260,408.62
Below are the complete calculations for the remaining months in
the six month planning horizon with the other costs included
McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved.
15
Level Workforce Strategy (Surplus
and Shortage Allowed)
Jan
Demand 4,500
Beg. inv. 250
Net req. 4,250
Workers 6
Production 6,380
Ending inventory 2,130
Surplus 2,130
Shortage
Lets take the same problem as
before but this time use the
Level Workforce strategy
This time we will seek to use
a workforce level of 6 workers
McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved.
16
Jan Feb Mar Apr May Jun
Demand 4,500 5,500 7,000 10,000 8,000 6,000
Beg. inv. 250 2,130 2,140 1,230 -2,680 -1,300
Net req. 4,250 3,370 4,860 8,770 10,680 7,300
Workers 6 6 6 6 6 6
Production 6,380 5,510 6,090 6,090 6,380 5,800
Ending inventory 2,130 2,140 1,230 -2,680 -1,300 -1,500
Surplus 2,130 2,140 1,230
Shortage 2,680 1,300 1,500
Note, if we recalculate this sheet with 7 workers
we would have a surplus
Below are the complete calculations for the remaining
months in the six month planning horizon
McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved.
17
Jan Feb Mar Apr May Jun
4,500 5,500 7,000 10,000 8,000 6,000
250 2,130 10 -910 -3,910 -1,620
4,250 3,370 4,860 8,770 10,680 7,300
6 6 6 6 6 6
6,380 5,510 6,090 6,090 6,380 5,800
2,130 2,140 1,230 -2,680 -1,300 -1,500
2,130 2,140 1,230
2,680 1,300 1,500
Jan Feb Mar Apr May Jun
$8,448 $7,296 $8,064 $8,064 $8,448 $7,680 $48,000.00
31,900 27,550 30,450 30,450 31,900 29,000 181,250.00
2,130 2,140 1,230 5,500.00
3,350 1,625 1,875 6,850.00
$241,600.00
Below are the complete calculations for the
remaining months in the six month planning
horizon with the other costs included
Note, total
costs under
this strategy
are less than
Chase at
$260.408.62
Labor
Material
Storage
Stockout

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Aggregate sales and operations planning

  • 1. McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 1
  • 2. McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 2 Aggregate Sales and Operations Planning
  • 3. McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 3  Sales and Operations Planning  The Aggregate Operations Plan  Examples: Chase and Level strategies OBJECTIVES
  • 4. McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 4 Master scheduling Material requirements planning Order scheduling Weekly workforce and customer scheduling Daily workforce and customer scheduling Process planning Strategic capacity planning Sales and operations (aggregate) planning Long range Intermediate range Short range Manufacturing Services Exhibit 14.1 Sales plan Aggregate operations plan Forecasting & demand management
  • 5. McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 5 Sales and Operations Planning Activities  Long-range planning – Greater than one year planning horizon – Usually performed in annual increments  Medium-range planning – Six to eighteen months – Usually with weekly, monthly or quarterly increments  Short-range planning – One day to less than six months – Usually with weekly or daily increments
  • 6. McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 6 The Aggregate Operations Plan  Main purpose: Specify the optimal combination of – production rate (units completed per unit of time) – workforce level (number of workers) – inventory on hand (inventory carried from previous period)  Product group or broad category (Aggregation)  This planning is done over an intermediate-range planning period of 3 to18 months
  • 7. McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 7 Balancing Aggregate Demand and Aggregate Production Capacity 0 2000 4000 6000 8000 10000 Jan Feb Mar Apr May Jun 4500 5500 7000 10000 8000 6000 0 2000 4000 6000 8000 10000 Jan Feb Mar Apr May Jun 4500 4000 9000 8000 4000 6000 Suppose the figure to the right represents forecast demand in units Now suppose this lower figure represents the aggregate capacity of the company to meet demand What we want to do is balance out the production rate, workforce levels, and inventory to make these figures match up
  • 8. McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 8 Required Inputs to the Production Planning System Planning for production External capacity Competitors’ behavior Raw material availability Market demand Economic conditions Current physical capacity Current workforce Inventory levels Activities required for production External to firm Internal to firm
  • 9. McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 9 Key Strategies for Meeting Demand  Chase  Level  Some combination of the two
  • 10. McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 10 Aggregate Planning Examples: Unit Demand and Cost Data Materials $5/unit Holding costs $1/unit per mo. Marginal cost of stockout $1.25/unit per mo. Hiring and training cost $200/worker Layoff costs $250/worker Labor hours required .15 hrs/unit Straight time labor cost $8/hour Beginning inventory 250 units Productive hours/worker/day 7.25 Paid straight hrs/day 8 Suppose we have the following unit demand and cost information: Demand/mo Jan Feb Mar Apr May Jun 4500 5500 7000 10000 8000 6000
  • 11. McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 11 Jan Feb Mar Apr May Jun Days/mo 22 19 21 21 22 20 Hrs/worker/mo 159.5 137.75 152.25 152.25 159.5 145 Units/worker 1063.33 918.33 1015 1015 1063.33 966.67 $/worker $1,408 1,216 1,344 1,344 1,408 1,280 Productive hours/worker/day 7.25 Paid straight hrs/day 8 Demand/mo Jan Feb Mar Apr May Jun 4500 5500 7000 10000 8000 6000 Given the demand and cost information below, what are the aggregate hours/worker/month, units/worker, and dollars/worker? 7.25x2 2 7.25x0.15=48.33 & 84.33x22=1063.33 22x8hrsx$8=$140 8 Cut-and-Try Example: Determining Straight Labor Costs and Output
  • 12. McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 12 Chase Strategy (Hiring & Firing to meet demand) Jan Days/mo 22 Hrs/worker/mo 159.5 Units/worker 1,063.33 $/worker $1,408 Jan Demand 4,500 Beg. inv. 250 Net req. 4,250 Req. workers 3.997 Hired Fired 3 Workforce 4 Ending inventory 0 Lets assume our current workforce is 7 workers. First, calculate net requirements for production, or 4500-250=4250 units Then, calculate number of workers needed to produce the net requirements, or 4250/1063.33=3.997 or 4 workers Finally, determine the number of workers to hire/fire. In this case we only need 4 workers, we have 7, so 3 can be fired.
  • 13. McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 13 Jan Feb Mar Apr May Jun Days/mo 22 19 21 21 22 20 Hrs/worker/mo 159.5 137.75 152.25 152.25 159.5 145 Units/worker 1,063 918 1,015 1,015 1,063 967 $/worker $1,408 1,216 1,344 1,344 1,408 1,280 Jan Feb Mar Apr May Jun Demand 4,500 5,500 7,000 10,000 8,000 6,000 Beg. inv. 250 Net req. 4,250 5,500 7,000 10,000 8,000 6,000 Req. workers 3.997 5.989 6.897 9.852 7.524 6.207 Hired 2 1 3 Fired 3 2 1 Workforce 4 6 7 10 8 7 Ending inventory 0 0 0 0 0 0 Below are the complete calculations for the remaining months in the six month planning horizon
  • 14. McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 14 Jan Feb Mar Apr May Jun Demand 4,500 5,500 7,000 10,000 8,000 6,000 Beg. inv. 250 Net req. 4,250 5,500 7,000 10,000 8,000 6,000 Req. workers 3.997 5.989 6.897 9.852 7.524 6.207 Hired 2 1 3 Fired 3 2 1 Workforce 4 6 7 10 8 7 Ending inventory 0 0 0 0 0 0 Jan Feb Mar Apr May Jun Costs Material $21,250.00 $27,500.00 $35,000.00 $50,000.00 $40,000.00 $30,000.00 203,750.00 Labor 5,627.59 7,282.76 9,268.97 13,241.38 10,593.10 7,944.83 53,958.62 Hiring cost 400.00 200.00 600.00 1,200.00 Firing cost 750.00 500.00 250.00 1,500.00 $260,408.62 Below are the complete calculations for the remaining months in the six month planning horizon with the other costs included
  • 15. McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 15 Level Workforce Strategy (Surplus and Shortage Allowed) Jan Demand 4,500 Beg. inv. 250 Net req. 4,250 Workers 6 Production 6,380 Ending inventory 2,130 Surplus 2,130 Shortage Lets take the same problem as before but this time use the Level Workforce strategy This time we will seek to use a workforce level of 6 workers
  • 16. McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 16 Jan Feb Mar Apr May Jun Demand 4,500 5,500 7,000 10,000 8,000 6,000 Beg. inv. 250 2,130 2,140 1,230 -2,680 -1,300 Net req. 4,250 3,370 4,860 8,770 10,680 7,300 Workers 6 6 6 6 6 6 Production 6,380 5,510 6,090 6,090 6,380 5,800 Ending inventory 2,130 2,140 1,230 -2,680 -1,300 -1,500 Surplus 2,130 2,140 1,230 Shortage 2,680 1,300 1,500 Note, if we recalculate this sheet with 7 workers we would have a surplus Below are the complete calculations for the remaining months in the six month planning horizon
  • 17. McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 17 Jan Feb Mar Apr May Jun 4,500 5,500 7,000 10,000 8,000 6,000 250 2,130 10 -910 -3,910 -1,620 4,250 3,370 4,860 8,770 10,680 7,300 6 6 6 6 6 6 6,380 5,510 6,090 6,090 6,380 5,800 2,130 2,140 1,230 -2,680 -1,300 -1,500 2,130 2,140 1,230 2,680 1,300 1,500 Jan Feb Mar Apr May Jun $8,448 $7,296 $8,064 $8,064 $8,448 $7,680 $48,000.00 31,900 27,550 30,450 30,450 31,900 29,000 181,250.00 2,130 2,140 1,230 5,500.00 3,350 1,625 1,875 6,850.00 $241,600.00 Below are the complete calculations for the remaining months in the six month planning horizon with the other costs included Note, total costs under this strategy are less than Chase at $260.408.62 Labor Material Storage Stockout

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