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1. BCOM 275 Final Exam Guide 4 NEW
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BCOM 275 Final Exam Guide 4 NEW
1) The term channel in communication means
A. the medium through which a message travels from
sender to receiver
B. the context of the communication
C. the volume at which a message is received
D. the process of changing thoughts into symbols
2) This preparation process involves looking at the
characteristics of the receivers of the sender’s message.

2. A. Determining the message
B. Audience analysis
C. Channel evaluation
D. Receiver response analysis
3) A receiver’s response to a sender’s message is called
A. channel
B. feedback
C. encoding
D. decoding
4) This act is involuntary and happens automatically.
A. Listening
B. Feedback
C. Hearing
D. Responding
5) This happens when you receive, construct meaning
from, and respond to the sender’s message.
A. Responding
B. Attending
C. Listening
D. Hearing
6) With this type of response, you analyze or teach the
sender about the cause of his or her concern.

3. A. Questioning
B. Interpreting
C. Paraphrasing
D. Evaluating
7) Consider the following exchange: “How do I know God
exists? How do you know he doesn’t?” Which fallacy
does the second statement
illustrate?
A. Inconsistency ad hominem
B. Slippery slope
C. Misplacing the burden of proof
D. Perfectionist fallacy
8) Which of the following is a category of reasonless
advertising?
A. Endorsement ads
B. Promise ads
C. Functional ads
D. Logical ads
9) A claim is generally not considered credible if
A. it comes from a source assumed to be credible but
who is not known to you
B. the claimant is an interested party
C. the claimant is a disinterested party

4. D. it seems likely
10) Consider the following statement: “Morgan, you’re
down to earth and I trust your judgment. That’s why I
know I can count on you to back me up
at the meeting this afternoon.” This is an example of
which fallacy?
A. Argument from pity
B. Slippery slope
C. Guilt trip
D. Apple polishing
11) Providing only two choices when others are
available defines which fallacy?
A. Genetic fallacy
B. False dilemma
C. Straw man
D. Ad hominem
12) Stating someone has negative features and his claim
is invalid is an example of which fallacy?
A. Genetic fallacy
B. False dilemma
C. Straw man
D. Ad hominem

5. 13) Audience analysis should occur at what point in the
creation of a message?
A. Before the message is sent
B. Once feedback is received
C. After selecting the channel
D. Before the message is created
14) An effective message should be
A. audience-centered
B. topic-based
C. channel-focused
D. time-centered
15) Measurable or observable characteristics of your
audience are called
A. psychographics
B. pseudographics
C. statistics
D. demographics
16) Which informal communication channel involves its
own abbreviations to accommodate the limited number
of characters available in any given
message?
A. Text message
B. E-mail

6. C. Handwritten letters
D. Voicemail message
17) Sound and light waves are an example of which part
of the communication model?
A. Encoding
B. Noise
C. Decoding
D. Channel
18) You want to discuss your performance review and
possible raise with your boss. The most effective
channel to do this would be
A. e-mail
B. face-to-face
C. team meeting
D. text message
19) When using expert testimonials, speakers should do
which of the following?
A. Always quote the expert’s exact words.
B. Share the expert’s credentials.
C. Use experts who have celebrity status.
D. Protect the identity of experts by not naming
them.

7. 20) Which verbal support breaks down complex
processes or concepts into their component parts to
ensure understanding?
A. Comparisons
B. Analyses
C. Definitions
D. Descriptions
21) What type of language is used when communicating
with classmates, coworkers, family, and friends?
A. Official
B. Informal
C. Ceremonial
D. Formal
22) The connotation of words such as skinny or thin
focuses on the
A. actual meaning
B. denotative meaning
C. contextual meaning
D. emotional meaning
23) The individuals you are most likely to influence with
your persuasive presentation are referred to as your
A. peer audience
B. leading audience
C. target audience

8. D. general audience
24) If you try to persuade your classmates to donate
canned goods for the hungry in your community, your
topic is one of
A. policy
B. fact
C. pathos
D. value
25) When you lead, instruct, challenge, or introduce
your audience to act on or accept your solution, you are
at which step of Monroe’s Motivated
Sequence?
A. Attention
B. Solution
C. Visualization
D. Action or approval
26) When you display ethos in your persuasive
presentation, you have
A. credibility
B. logic
C. emotion
D. evidence

9. 27) What logical fallacy can occur when a speaker
focuses on similarities and ignores significant
differences?
A. Either/or thinking
B. Slippery slope
C. Hasty generalization
D. Faulty comparison
28) Groups that value higher power distance believe
relationships are
A. individualist
B. relationship oriented
C. hierarchical
D. informal
29) Deliberately blaming individuals or groups for
things they really did not do is called
A. ethnocentrism
B. scapegoating
C. stereotyping
D. discriminating
30) An attempt to characterize causes of events to either
personalities or external situations is called
A. projection
B. halo effect
C. attribution error
D. selective attention

10. 31) The practice of using a case that has already been
decided as a guide when deciding new cases is referred
to as
A. legal morality
B. legal paternalism
C. causation principle
D. appeal to precedent
32) A value judgment requires this type of assessment.
A. Worth or desirability
B. Consistency
C. Normative
D. Monroe’s Value Sequence
33) What is the belief that laws are justified if they
prevent a person from harming him- or herself known
as?
A. Offense principle
B. Harm principle
C. Legal paternalism
D. Legal moralis