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Leadership
Overview

• Define leadership

• Present the background & classic studies of leadership

• Discuss the traditional theories of leadership

• Identify modern frameworks for leadership

• Relate the style implications from the classic studies & modern
  theories of leadership

• Identify and analyze the skills needed for effective leadership
Leadership


• The ability to influence a group toward the
  achievement of goals
• “When you boil it down, contemporary
  leadership seems to a matter of aligning people
  toward common goals and empowering them to
  take the actions needed to reach them.”
                             Sherman, 1995
• Sanctioned vs. non sanctioned leadership
Managers Vs Leaders

Manager Characteristics               Leader Characteristics
• Administers                         • Innovates
• A copy                              • An original
• Maintains                           • Develops
• Focuses on systems and structures   • Focuses on people
• Relies on control                   • Inspires trust
• Short range view                    • Long range perspective
                                      • Asks what and why
• Asks how and when
                                      • Eye on horizon
• Eye on bottom line
                                      • Originates
• Imitates                            • Challenges the status quo
• Accepts the status quo              • Own person
• Classic good soldiers               • Does the right thing
• Does things right
Trait Theories



• What characteristics or traits make a person a leader?
• Great Man Theory: Individuals are born either with or
  without the necessary traits for leadership
• Trait theories of leadership sought personality, social,
  physical or intellectual traits that differentiate leaders
  from non leaders
• Trait view has little analytical or predictive value
• Technical, conceptual and human skills (Katz 1974)
Behavioral Theories


• Ohio state studies: initiating structure (task or goal
  orientation) vs consideration (recognition of individual
  needs and relationships)

• University of Michigan studies: Employee oriented (
  genuine concern for people) vs production oriented
  genuine concern for task)
The Managerial Grid
                                                                                                 9,9
High 9                                        1,9                                      Team management
                                Country club management                           Work accomplishment is from
                           Thoughtful attention needs of people                committed people, interdependence
                            for satisfying relationships leads to           through a “common stake” in organization
                       8    A comfortable, friendly organization                  purpose leads to relationship
                                atmosphere and work tempo                               of trust and respect
  Concern for people




                       7


                       6


                       5
                                                                            5,5
                                                             Organization Man Management
                       4                                   Adequate organization performance
                                                        possible through balancing the necessity to
                                                               get out work with maintaining
                                                         morale of the people at a satisfactory level
                       3                                                                             9,1
                                           1,1
                              Impoverished Management                                     Authority-Obedience
                            Exertion of minimum effort to get                        Efficiency in operations results
                       2                                                               from arranging conditions of
                            required work done is appropriate
                           to sustain organization membership                        work in such a way that human
 Low                                                                              elements interfere to a minimal degree
                       1

                            1           2         3           4        5          6        7            8          9
                             Low                        Concern for production                               High
Fiedler Contingency Model
• Effective groups depend upon a proper match
  between a leader's style of interacting with
  subordinates and the degree to which the
  situation gives control and influence to the
  leader
• LPC measures task- or relationship-oriented
  leadership style ( think of all the coworkers you
  have ever had and describe one person you
  least enjoyed working with)
Fiedler-Defining the situation
• After the individual's basic leadership style has
  been assessed through the LPC, it is necessary
  to match the leader with the situation
• Leader member relations -the degree of
  confidence, trust, and respect subordinates have
  on their leader
• Task structure -the degree to which task
  assignments are procedurized
• Position power -influence derived from one's
  formal structural position in the organization
Contingency Theories

Fiedler’s contingency Model                                             Relationship Oriented
                                                                        Task Oriented
            Performance
                Good




                poor               Favorable             Moderate                         Unfavorable

          Category             I         II     III      IV         V    VI       VII          VIII
                             Good      Good    Good     Good   Poor     Poor     Poor         Poor
  Leader member relations
                             High       High    Low     Low    High     High      Low          Low
        Task structures
         Position power      Strong     weak   strong   weak   strong   weak     strong       weak
Hersey and Blanchard’s Situational Theory
                                                      Style of Leader




                     (High)
                                      Low                                       High Task
                                  Relationship                                 and low
                                      and                                    relationship
                                   Low task

          Relationship behavior




                                                     High
                                                 relationship
                                                     And       High Task
                                                   low task       And
                                                                  High
                                                              relationship

      (Low)                                           Task behavior                         (High)




                                                                                              Immature
                                       High               Moderate              Low
       Mature




                                       M4              M3          M2             M1

                                                  Maturity of follower( s)
Path Goal Theory

                          Environmental Contingency Factors
                          • Task Structure
                          • Formal authority system
                          • Work Group




Leader Behavior
•Directive                                                     Outcomes
•Supportive                                                   •Performance
•Participative                                                •Satisfaction
•Achievement -oriented




                            Subordinate contingency factors
                            •Locus of control
                            •Experience
                            •Perceived ability
Charismatic Leadership

Key Characteristics of Charismatic leaders
1.     Self Confidence- They have complete confidence in their judgment and ability.

2.     A vision- This is an idealized goal that proposes a future better than the status quo. The greater the disparity
       between idealized goal and the status quo, the more likely that followers will attribute extraordinary vision to the
       leader.

3.     Ability to articulate the vision- They are able to clarify and state the vision in terms that are understandable
       to others. This articulation demonstrates an understanding of the followers’ needs and, hence acts as a
       motivating force.

4.     Strong convictions about vision- Charismatic leaders are perceived as being strongly committed, and willing
       to take on high personal risk, incur high costs, and engage in self-sacrifice to achieve their vision.

5.     Behavior that is out of the ordinary- Those with charisma engage in behavior that is perceived as being
       novel, unconventional, and counter to norms. When successful , these behaviors evoke surprise and admiration
       in followers.

6.     Perceived as being a change agent- Charismatic leaders are perceived as agents of radical change rather
       than as caretakers of the status quo.

7.     Environmental sensitivity- These leaders are able to make realistic assessments of the environmental
       constraints and resources needed to bring about change.
Transactional vs Transformational leaders

Characteristics of Transactional and transformational leaders

Transactional Leaders
•   Contingent Reward: Contracts exchange of rewards for effort, promises rewards for good
    performance, recognizes accomplishment
•   Management by exception (active): Watches and searches for deviations from rules and
    standards, takes corrective action.
•   Management by exception (passive): Intervenes only if standards are not met
•   Laissez faire: Abdicates responsibilities, avoids making decisions


Transformational Leaders
•   Charisma : Provides vision and sense of mission, instills pride, gains respect trust.
•   Inspiration: Communicates high expectations, uses symbols to focus efforts, expresses important
    purposes in simple ways.
•   Intellectual Stimulations: Promotes intelligence, rationality, and careful problem solving.
•   Individualized consideration: Gives personal attention, treats each employee
    individually, coaches, advises.
The Activities of Successful & Effective leaders

                                 Description categories
      Type of Activity
                              Derived from free Observation

                                    Exchange Information
      Routine Communication
                                   Handling paperwork

                                  Planning
     Traditional Management       Decision Making
                                  Controlling

                                  Interacting with outsiders
         Networking
                                   Socializing /Politicking


                                    Motivating/Reinforcing
                                    Disciplining/Punishing
Human Resource Management
                                    Managing conflict
                                     staffing
                                    Training/Developing
Relative Distribution of Manager’s Activities



                    Networking
                      (19%)
                                                     Traditional Management
                                                               (32%)

          Human resources
              (20%)




                             Routine Communication
                                      (29%)
What skills do leaders need?

•   Personal Skills




                •Coping with stressors
                                         2.Managing
                •Managing time
                                            stress
                •Delegating



                                1.Developing     3. Solving
                               Self-awareness      Problems
                                                 creatively
                                                              •Using the rational approach
             •Determining values                              •Using the creative approach
               and priorities                                 •Fostering innovation in others
             •Identifying cognitive style
             •Assessing attitude toward change
•Interpersonal Skills



                                                           •Gaining power
       •Coaching                                           •Exercise influence
       •Counseling                                         •Empowering others
       •Listening                5. Gaining power
                                  and influences




              4. Communication                   6. Motivating others
                 supportively

                                 7. Management
                                     conflict

                                                                 •Diagnosing poor performance
                            •Identifying causes                  •Creating a motivating environment
                            •Selecting appropriate strategies    •Rewarding accomplishment
                            •Resolving confrontations
The right stuff
                        Covey
• Empower your inner child-children are genuine, speak their mind-so
  do successful leaders
• Be slightly weird-effective leaders have their own approach to do
  things
• Embrace compensation-everyone likes money, but successful
  leaders can talk about it
• Focus carefully –successful leaders are able to handle more than 2-
  3 things at a time because they are able to filter out extraneous
  information and focus on critical issues
• Speak openly- successful leaders say what they think
• Don't get even-get mad-good leaders let off steam and get on to the
  next issue
• Keep up on the latest developments- successful leaders know the
  latest jargon and trnds

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Leadership

  • 2. Overview • Define leadership • Present the background & classic studies of leadership • Discuss the traditional theories of leadership • Identify modern frameworks for leadership • Relate the style implications from the classic studies & modern theories of leadership • Identify and analyze the skills needed for effective leadership
  • 3. Leadership • The ability to influence a group toward the achievement of goals • “When you boil it down, contemporary leadership seems to a matter of aligning people toward common goals and empowering them to take the actions needed to reach them.” Sherman, 1995 • Sanctioned vs. non sanctioned leadership
  • 4. Managers Vs Leaders Manager Characteristics Leader Characteristics • Administers • Innovates • A copy • An original • Maintains • Develops • Focuses on systems and structures • Focuses on people • Relies on control • Inspires trust • Short range view • Long range perspective • Asks what and why • Asks how and when • Eye on horizon • Eye on bottom line • Originates • Imitates • Challenges the status quo • Accepts the status quo • Own person • Classic good soldiers • Does the right thing • Does things right
  • 5. Trait Theories • What characteristics or traits make a person a leader? • Great Man Theory: Individuals are born either with or without the necessary traits for leadership • Trait theories of leadership sought personality, social, physical or intellectual traits that differentiate leaders from non leaders • Trait view has little analytical or predictive value • Technical, conceptual and human skills (Katz 1974)
  • 6. Behavioral Theories • Ohio state studies: initiating structure (task or goal orientation) vs consideration (recognition of individual needs and relationships) • University of Michigan studies: Employee oriented ( genuine concern for people) vs production oriented genuine concern for task)
  • 7. The Managerial Grid 9,9 High 9 1,9 Team management Country club management Work accomplishment is from Thoughtful attention needs of people committed people, interdependence for satisfying relationships leads to through a “common stake” in organization 8 A comfortable, friendly organization purpose leads to relationship atmosphere and work tempo of trust and respect Concern for people 7 6 5 5,5 Organization Man Management 4 Adequate organization performance possible through balancing the necessity to get out work with maintaining morale of the people at a satisfactory level 3 9,1 1,1 Impoverished Management Authority-Obedience Exertion of minimum effort to get Efficiency in operations results 2 from arranging conditions of required work done is appropriate to sustain organization membership work in such a way that human Low elements interfere to a minimal degree 1 1 2 3 4 5 6 7 8 9 Low Concern for production High
  • 8. Fiedler Contingency Model • Effective groups depend upon a proper match between a leader's style of interacting with subordinates and the degree to which the situation gives control and influence to the leader • LPC measures task- or relationship-oriented leadership style ( think of all the coworkers you have ever had and describe one person you least enjoyed working with)
  • 9. Fiedler-Defining the situation • After the individual's basic leadership style has been assessed through the LPC, it is necessary to match the leader with the situation • Leader member relations -the degree of confidence, trust, and respect subordinates have on their leader • Task structure -the degree to which task assignments are procedurized • Position power -influence derived from one's formal structural position in the organization
  • 10. Contingency Theories Fiedler’s contingency Model Relationship Oriented Task Oriented Performance Good poor Favorable Moderate Unfavorable Category I II III IV V VI VII VIII Good Good Good Good Poor Poor Poor Poor Leader member relations High High Low Low High High Low Low Task structures Position power Strong weak strong weak strong weak strong weak
  • 11. Hersey and Blanchard’s Situational Theory Style of Leader (High) Low High Task Relationship and low and relationship Low task Relationship behavior High relationship And High Task low task And High relationship (Low) Task behavior (High) Immature High Moderate Low Mature M4 M3 M2 M1 Maturity of follower( s)
  • 12. Path Goal Theory Environmental Contingency Factors • Task Structure • Formal authority system • Work Group Leader Behavior •Directive Outcomes •Supportive •Performance •Participative •Satisfaction •Achievement -oriented Subordinate contingency factors •Locus of control •Experience •Perceived ability
  • 13. Charismatic Leadership Key Characteristics of Charismatic leaders 1. Self Confidence- They have complete confidence in their judgment and ability. 2. A vision- This is an idealized goal that proposes a future better than the status quo. The greater the disparity between idealized goal and the status quo, the more likely that followers will attribute extraordinary vision to the leader. 3. Ability to articulate the vision- They are able to clarify and state the vision in terms that are understandable to others. This articulation demonstrates an understanding of the followers’ needs and, hence acts as a motivating force. 4. Strong convictions about vision- Charismatic leaders are perceived as being strongly committed, and willing to take on high personal risk, incur high costs, and engage in self-sacrifice to achieve their vision. 5. Behavior that is out of the ordinary- Those with charisma engage in behavior that is perceived as being novel, unconventional, and counter to norms. When successful , these behaviors evoke surprise and admiration in followers. 6. Perceived as being a change agent- Charismatic leaders are perceived as agents of radical change rather than as caretakers of the status quo. 7. Environmental sensitivity- These leaders are able to make realistic assessments of the environmental constraints and resources needed to bring about change.
  • 14. Transactional vs Transformational leaders Characteristics of Transactional and transformational leaders Transactional Leaders • Contingent Reward: Contracts exchange of rewards for effort, promises rewards for good performance, recognizes accomplishment • Management by exception (active): Watches and searches for deviations from rules and standards, takes corrective action. • Management by exception (passive): Intervenes only if standards are not met • Laissez faire: Abdicates responsibilities, avoids making decisions Transformational Leaders • Charisma : Provides vision and sense of mission, instills pride, gains respect trust. • Inspiration: Communicates high expectations, uses symbols to focus efforts, expresses important purposes in simple ways. • Intellectual Stimulations: Promotes intelligence, rationality, and careful problem solving. • Individualized consideration: Gives personal attention, treats each employee individually, coaches, advises.
  • 15. The Activities of Successful & Effective leaders Description categories Type of Activity Derived from free Observation Exchange Information Routine Communication Handling paperwork Planning Traditional Management Decision Making Controlling Interacting with outsiders Networking Socializing /Politicking Motivating/Reinforcing Disciplining/Punishing Human Resource Management Managing conflict staffing Training/Developing
  • 16. Relative Distribution of Manager’s Activities Networking (19%) Traditional Management (32%) Human resources (20%) Routine Communication (29%)
  • 17. What skills do leaders need? • Personal Skills •Coping with stressors 2.Managing •Managing time stress •Delegating 1.Developing 3. Solving Self-awareness Problems creatively •Using the rational approach •Determining values •Using the creative approach and priorities •Fostering innovation in others •Identifying cognitive style •Assessing attitude toward change
  • 18. •Interpersonal Skills •Gaining power •Coaching •Exercise influence •Counseling •Empowering others •Listening 5. Gaining power and influences 4. Communication 6. Motivating others supportively 7. Management conflict •Diagnosing poor performance •Identifying causes •Creating a motivating environment •Selecting appropriate strategies •Rewarding accomplishment •Resolving confrontations
  • 19. The right stuff Covey • Empower your inner child-children are genuine, speak their mind-so do successful leaders • Be slightly weird-effective leaders have their own approach to do things • Embrace compensation-everyone likes money, but successful leaders can talk about it • Focus carefully –successful leaders are able to handle more than 2- 3 things at a time because they are able to filter out extraneous information and focus on critical issues • Speak openly- successful leaders say what they think • Don't get even-get mad-good leaders let off steam and get on to the next issue • Keep up on the latest developments- successful leaders know the latest jargon and trnds