What we do!

1. A 501c3 Corporation
Based in Nashville, Tennessee
www.covenantpatientadvocate.com

2. “From Generation to Generation”
Embrace Mind, Body and Spirit
Empower
Sustain
Create
Advocate

3. Covenant Patient Advocate Organization is
dedicated to promoting the physical and
emotional well-being of our clients and all who
come in contact with our agency.
Because of this commitment we strive to
demonstrate the belief in finding quality health
care services that will meet the needs of our
clients with respect and dignity while
maintaining their rights as individuals.

4.  Our company is based on the belief that our customers' needs are of the utmost
importance. Our entire team is committed to meeting those needs.
 We are a community-based service providing important medical and non-medical
resources to relieve the burden of family caregivers.
 Covenant is also an affordable solution for older individuals or couples capable of
managing their physical needs, but who require non-medical assistance, light
housework, meal preparation and/or companionship in order to remain in their homes.
 Our services can be arranged for as little as a few hours or as many as 24 hours a day.
Care is available seven days a week, including holidays.
 The founder, Debra Kirk Poppelaars, is a member of the Elite President's Council of the
National Patient Advocate Foundation and Advocate for the Alzheimer's Foundation.
Debra spent several years as her father’s health advocate, gaining a better understanding
of the complexities of the health-care system and how the system can fail seniors, left on
their own. Through that experience she saw just how helpless older adults can
sometimes feel.
 Our team is made up of registered nurses, dietitians, health coaches, insurance
specialists, art and music therapists, occupational therapists and certified nursing
assistants among other professionals.

5.  Professionals dedicated to listening
 Covenant Patient Advocate Organization is focused on providing
high-quality service and customer and patient satisfaction. We
will do everything we can to meet your expectations.
 With a variety of offerings to choose from, we're sure you'll be
happy working with us.
 We will assist patients through diagnosis and treatment of disease
whether that means helping them coordinate with the medical
professionals, working with them to make treatment choices, or
even helping them find the right doctors to help them.
 We will help coordinate medical, home health or elder care forms
of assistance. Covenant provides mediation and negotiation to
solve issues with access to medical care or treatment.
 Maintain Independent Living in Your Own Home

6.  Our professional staff can assist with medical bills, Medicare, and
claims disputes.
 We also offer the following services:
 Paying bills, filing, and clerical services
 How to figure out the insurance maze
 Understanding how to select and what to expect in the hospital,
transitional care or long-term care facility
 How to obtain hospice care
 How to speak up for you or your family member if you feel you
aren't being treated with respect
 We can arrange for art, music, and occupational therapy
 Support and assistance for those with catastrophic conditions and
diseases such as cancer, HIV/Aids and COPD.
 Support and assistance for disabled veterans
 And so much more...contact us with your concerns and question

7.  Covenant Patient Advocate will:
 Act on your behalf to review complaints, concerns,
inquiries, and needs, and
 Advocate for patient rights
 Promote good customer service
 Help facilitate quality patient care
 We help patients take the responsibility they need to
take to get the health care they deserve.
 But sometimes that responsibility needs to be shared
with someone else, someone who understands the
nuances and potential pitfalls of the system, that's
where the professionals of Covenant Patient Advocate
Organization can help you every step of the way.

8.  Don’t reinvent the wheel, make it more
effective
 Establish networks nationwide of services
 Establish a network of licensed and certified
consultants
 Establish a network of professionals in every
aspect of the services offered
 Utilize existing facilities and organizations
especially in the arts, cooking, creative
living, etc.

9.  Establish interactive core office community.
 Establish interactive blog on different aspects
of services
 Establish an interactive online and social
networking community
 Establish open forums of care and concern
 Establish community functions of wellness and
wholeness

10.  Moving Right along now!

11.  Staff
 Debra Poppelaars (CEO/Executive Director)
 Shari Carruth (President/Office Manager)
 Mel Utley (Treasurer/Secretary)
 Robin Teague (Human Resource
Manager/Medical Coordinator)
 Brent Carruth (IT Director)

12. Board of Directors
 Jere Douglas (Advisory, New Leaf Columbus, LLC, Founder Parlor
Project Promotions)
 Beau Heyen (Board of Directors, YNPN)
 Dianne Johnson (Investment Advisor)
Advisory Board
 Steve Patterson (Manager, Music Highway Crossroads)
 Lisa Adkins (Account Executive - WBBJ TV)
 Vickie Lessenberry
 Charles Haire (Motivational Speaker)
 Ken Wilbanks
 Dennis R. Watson (Legacy Community Health)
 Robert Kory Shipman (Director Of Special Events City View Catering)

13.  Debra Poppelaars
 (731) 293-8012
 SKYPE dpoppelaars1
or email
dpoppelaars@covenantpatientadvocate.com

14. Thank You for
stopping by and we
hope to hear from you
soon!