31. vortexmiami.com | get to the ground zero of brand opportunity
Tip 2: Focus on
social channel(s)
your target is
actually using
32. vortexmiami.com | get to the ground zero of brand opportunity
Dialogue
Relevant
Connecting
Empathy
Original
Community
Skews
older
Entities & Personal
Links
33. vortexmiami.com | get to the ground zero of brand opportunity
Text-driven
w/ imageryBusiness
Community
Interest
Groups
Showcase
Pages (paid)
Great for
prospecting
Broad
demographic
34. vortexmiami.com | get to the ground zero of brand opportunity
Minimal
Dialogue
Activities
Interests
Posts get
emailed to followers
Insights
35. vortexmiami.com | get to the ground zero of brand opportunity
Video
search engine
Popular
Extends
visit time
Encourages
Sharing
Engaging
36. vortexmiami.com | get to the ground zero of brand opportunity
Opinions,
not dialogue
News
Currency
Insights
Personal and
Brand Pages
37. vortexmiami.com | get to the ground zero of brand opportunity
Direct
messaging
Now!
Exhibitionists
Single image
or videos Trends
Stories
Phone-based
No links
38. vortexmiami.com | get to the ground zero of brand opportunity
Expires
automatically
One-to-one
Stories for
large brands
No
“trail or prints” More
personal
but changing
39. vortexmiami.com | get to the ground zero of brand opportunity
Tip 3: Actively
follow and connect
with your target
40. vortexmiami.com | get to the ground zero of brand opportunity
Tip 4: For most of us,
it’s a “long” play
(not overnight or after one post)
43. vortexmiami.com | get to the ground zero of brand opportunity
Make Waves
Study competitors
and larger brands
Offer helpful
content
Craft your
message
Participate,
encourage
comment
Avoid Politics
and Religion
44. vortexmiami.com | get to the ground zero of brand opportunity
Tip 5:
Relevant content
attracts and keeps
followers
46. vortexmiami.com | connecting brands with customers by designvortexmiami.com | get to the ground zero of brand opportunity
Reach vs engagement
It takes time and
the right content
48. vortexmiami.com | get to the ground zero of brand opportunity
Tip 6:
Support the
Buyer’s Journey
49. vortexmiami.com | connecting brands with customers by designvortexmiami.com | get to the ground zero of brand opportunity
4 Phases of the “buyer’s journey”
1. Prospects are doing broad research
2. Leads are evaluating
3. Buyers look for and expect: quality,
reliability and support
4. Brand champions look to be rewarded
50. vortexmiami.com | connecting brands with customers by designvortexmiami.com | get to the ground zero of brand opportunity
Win hearts, then minds
Focus on content with appeal
Karen drives traffic to her
personal page and then invites
new friends to a group and then
product website
51. vortexmiami.com | connecting brands with customers by designvortexmiami.com | get to the ground zero of brand opportunity
Win hearts, then minds
52. vortexmiami.com | connecting brands with customers by designvortexmiami.com | get to the ground zero of brand opportunity
Win hearts, then minds
53. vortexmiami.com | get to the ground zero of brand opportunity
Pick Any Three
Personal Relevant
Valuable
Interesting
Original
Truthful
54. vortexmiami.com | get to the ground zero of brand opportunity
You’re trying to
drive action:
web traffic, sign-up,
donation, etc.
95. vortexmiami.com | get to the ground zero of brand opportunity
Need Help?
vortexmiami.com
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Presentations
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