1.
Making Money
with Autotask
Richard Tubb
Providing Expert Advice to Help IT
Companies Grow
www.tubblog.co.uk

2.
What can be measured, can be
managed...
Bruce Penson, MD
ProDrive IT (www.prodriveit.co.uk)
• August 2012 - 470 hours on
service
• Added additional MSP clients
• March 2013 - 200 hours on service

3.
ProDrive Live Reports - 1st line
tickets over 2 hours

4.
ProDrive Live Reports - Hours
worked against target

5.
Using the API
Michael Freeman, Owner
Southern IT (www.southernit.com)
• Implemented Autotask last year
• Uses Kashflow for accounts
• Built integration using Autotask
API and now sells it to other
Autotask & Kashflow partners

6.
Kashflow <> Autotask Screenshot

7.
Kashflow <> Autotask Screenshots

8.
Dashboards for Autotask

9.
Integration with RMM tools
Jonathan Fox, Owner
Flying Fox IT
• Implemented Autotask last
August
• Integrated with GFI Max RMM
• Increased recurring revenue x10

10.
Remember to...
• Create metrics - manage based on fact-
based decisions, not gut-feeling
• Increase revenue by capturing and charging
for lost time
• Reduce the cost of service delivery through
automation and integration

11.
Questions

12.
How to stay in touch with me
• Sign-up for my MSP newsletter
http://tubb.co/MSP-Newsletter
• Twitter - @tubblog
• LinkedIn - www.linkedin.com/in/richardtubb
(Remember to introduce yourself!)
• Google+ - http://gplus.to/tubblog
• E-Mail - richard@tubblog.co.uk