My presentation to the Autotask Accelerator event in Manchester on 12th June, 2013. I look at three MSP's using Autotask to increase their profits.

1. Making Money
with Autotask
Richard Tubb
Providing Expert Advice to Help IT
Companies Grow
www.tubblog.co.uk

2. What can be measured, can be
managed...
Bruce Penson, MD
ProDrive IT (www.prodriveit.co.uk)
• August 2012 - 470 hours on
service
• Added additional MSP clients
• March 2013 - 200 hours on service

3. ProDrive Live Reports - 1st line
tickets over 2 hours

4. ProDrive Live Reports - Hours
worked against target

5. Using the API
Michael Freeman, Owner
Southern IT (www.southernit.com)
• Implemented Autotask last year
• Uses Kashflow for accounts
• Built integration using Autotask
API and now sells it to other
Autotask & Kashflow partners

6. Kashflow <> Autotask Screenshot

7. Kashflow <> Autotask Screenshots

8. Dashboards for Autotask

9. Integration with RMM tools
Jonathan Fox, Owner
Flying Fox IT
• Implemented Autotask last
August
• Integrated with GFI Max RMM
• Increased recurring revenue x10

10. Remember to...
• Create metrics - manage based on fact-
based decisions, not gut-feeling
• Increase revenue by capturing and charging
for lost time
• Reduce the cost of service delivery through
automation and integration

11. Questions

12. How to stay in touch with me
• Sign-up for my MSP newsletter
http://tubb.co/MSP-Newsletter
• Twitter - @tubblog
• LinkedIn - www.linkedin.com/in/richardtubb
(Remember to introduce yourself!)
• Google+ - http://gplus.to/tubblog
• E-Mail - richard@tubblog.co.uk