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Three Examples of MSP's Making Money with Autotask

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Three Examples of MSP's Making Money with Autotask

  1. 1. Making Money with Autotask Richard Tubb Providing Expert Advice to Help IT Companies Grow www.tubblog.co.uk
  2. 2. What can be measured, can be managed... Bruce Penson, MD ProDrive IT (www.prodriveit.co.uk) • August 2012 - 470 hours on service • Added additional MSP clients • March 2013 - 200 hours on service
  3. 3. ProDrive Live Reports - 1st line tickets over 2 hours
  4. 4. ProDrive Live Reports - Hours worked against target
  5. 5. Using the API Michael Freeman, Owner Southern IT (www.southernit.com) • Implemented Autotask last year • Uses Kashflow for accounts • Built integration using Autotask API and now sells it to other Autotask & Kashflow partners
  6. 6. Kashflow <> Autotask Screenshot
  7. 7. Kashflow <> Autotask Screenshots
  8. 8. Dashboards for Autotask
  9. 9. Integration with RMM tools Jonathan Fox, Owner Flying Fox IT • Implemented Autotask last August • Integrated with GFI Max RMM • Increased recurring revenue x10
  10. 10. Remember to... • Create metrics - manage based on fact- based decisions, not gut-feeling • Increase revenue by capturing and charging for lost time • Reduce the cost of service delivery through automation and integration
  11. 11. Questions
  12. 12. How to stay in touch with me • Sign-up for my MSP newsletter http://tubb.co/MSP-Newsletter • Twitter - @tubblog • LinkedIn - www.linkedin.com/in/richardtubb (Remember to introduce yourself!) • Google+ - http://gplus.to/tubblog • E-Mail - richard@tubblog.co.uk

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