Week2 3
- 1. © 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicITE I Chapter 6 1
Gathering Network
Requirements
- 2. © 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicITE 1 Chapter 6 2
Objectives
Explain how the Cisco Lifecycle Services approach
enables organizations to prepare, plan, design,
implement, operate and optimize a network that
supports the introduction of new technologies.
Describe sales activities and the role of the network
designer in the pre-sales process.
Explain the process of creating a network design and
the information needed before the process can begin.
Identify technical requirements and constraints of the
organization to determine the scope of the project.
Explain design considerations for manageability.
- 3. © 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicITE 1 Chapter 6 3
Explain how the Cisco Lifecycle Services Approach Enables
Organizations to Design, Deploy, and Operate a Network
Prepare Phase
Plan Phase
Design Phase
Implement Phase
Operate Phase
Optimize Phase
- 4. © 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicITE 1 Chapter 6 4
Explain how the Cisco Lifecycle Services Approach Enables
Organizations to Design, Deploy, and Operate a Network
Prepare Phase:
Define business goals
Consider possible constraints
Develop the strategy and solution
- 5. © 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicITE 1 Chapter 6 5
Explain how the Cisco Lifecycle Services Approach Enables
Organizations to Design, Deploy, and Operate a Network
Plan Phase:
Perform site and operations assessment
Identify necessary modifications
Prepare the project plan
- 6. © 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicITE 1 Chapter 6 6
Explain how the Cisco Lifecycle Services Approach Enables
Organizations to Design, Deploy, and Operate a Network
Design Phase:
Create plans that guide the installation
Complete the design of the network
Generate a final proposal
- 7. © 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicITE 1 Chapter 6 7
Explain how the Cisco Lifecycle Services Approach Enables
Organizations to Design, Deploy, and Operate a Network
Implement Phase:
Build the network according to design specifications
Perform testing
Install the new solution
Perform system-level acceptance testing
Document results
- 8. © 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicITE 1 Chapter 6 8
Explain how the Cisco Lifecycle Services Approach Enables
Organizations to Design, Deploy, and Operate a Network
Operate Phase:
Monitor the network
Establish a baseline
Define policies and
procedures
- 9. © 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicITE 1 Chapter 6 9
Explain how the Cisco Lifecycle Services Approach Enables
Organizations to Design, Deploy, and Operate a Network
Optimize Phase:
Identify and resolve potential network problems
- 10. © 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicITE 1 Chapter 6 10
Describe Sales Activities and the Role of the
Network Designer in the Pre-Sales Process
Response document:
Cover letter
Executive summary
Proposed solution and proposed cost
Signature page
Appendices
- 11. © 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicITE 1 Chapter 6 11
Describe Sales Activities and the Role of the
Network Designer in the Pre-Sales Process
Customer issues RFP or RFQ
Pre-bid meeting or pre-submittal conference
- 12. © 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicITE 1 Chapter 6 12
Describe Sales Activities and the Role of the
Network Designer in the Pre-Sales Process
Request for Proposal (RFP):
Business goals
Project scope
Requirements for new network
Preliminary schedule, milestones and deliverables
- 13. © 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicITE 1 Chapter 6 13
Describe Sales Activities and the Role of the
Network Designer in the Pre-Sales Process
Request For Quote (RFQ):
Organizational overview
Required deliverables
Assumptions/agreements
- 14. © 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicITE 1 Chapter 6 14
Describe Sales Activities and the Role of the
Network Designer in the Pre-Sales Process
Account manager:
Maintain continuing relationship between company and
customers
Serve as primary contact
- 15. © 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicITE 1 Chapter 6 15
Describe Sales Activities and the Role of the
Network Designer in the Pre-Sales Process
Pre-sales systems engineer:
Determine the need for upgrades or additions to
networks
Determine technical requirements and feasibility
- 16. © 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicITE 1 Chapter 6 16
Describe Sales Activities and the Role of the
Network Designer in the Pre-Sales Process
Network designer:
Analyze customer goals and constraints
Select technology and equipment to meet defined
network requirements
Diagram placement and interconnection of devices
Design and supervise testing
- 17. © 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicITE 1 Chapter 6 17
Describe Sales Activities and the Role of the
Network Designer in the Pre-Sales Process
Post-sales field engineer:
Ensure network upgrade functions as designed
Provide customer training and assistance
Resolve technical problems
- 18. © 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicITE 1 Chapter 6 18
Explain the Process of Creating a Network Design
and the Information Needed
Interpersonal skills:
Listening and accurately summarizing information
Corresponding with clients
Presenting technical material
- 19. © 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicITE 1 Chapter 6 19
Explain the Process of Creating a Network Design
and the Information Needed
Understand how network users interact with network
resources and services
Identify all user groups
Assess the impact of adding new user groups
- 20. © 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicITE 1 Chapter 6 20
Explain the Process of Creating a Network Design
and the Information Needed
Prioritize the business goals:
Profitability
Business growth and market share
Customer satisfaction
- 21. © 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicITE 1 Chapter 6 21
Identify Requirements and Constraints to
Determine the Scope of the Project
Identify and document the technical requirements
- 22. © 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicITE 1 Chapter 6 22
Identify Requirements and Constraints to
Determine the Scope of the Project
Identify the constraints that affect the network design,
including cost, schedule, and resource constraints
- 23. © 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicITE 1 Chapter 6 23
Explain Design Considerations for
Manageability
Top-down design approach:
Adapt the network to the needs of the organization
Take the design from the perspective of the required
network solutions
- 24. © 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicITE 1 Chapter 6 24
Explain Design Considerations for
Manageability
Typical network management architecture:
Network Management System (NMS)
Network Management Protocol
Managed devices
Management agents
Management information
- 25. © 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicITE 1 Chapter 6 25
Explain Design Considerations for
Manageability
Network monitoring tools can be used to page or send
email to on-call technicians
Tools respond to network fault or when a predefined
threshold is met
- 26. © 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicITE 1 Chapter 6 26
Summary
The six phases of the network lifecycle include prepare,
plan, design, implement, operate, and optimize.
A project plan includes tasks, timelines, risks,
responsibilities, and resources required to complete a
network design project.
Following the required format and schedule is critical to
submitting a successful proposal.
All members of the networking contractor staff must
demonstrate effective interpersonal skills.
Top-down network design strategies have the best
chance to succeed.
A primary requirement for any network is the availability
of qualified support personnel.