Running head: SOCIAL WORK 1 SOCIAL WORK 5 Social Work Name Institution Affiliate Social Work Introduction I am doing my field ED at Walton County Division of Family and Children Services in Georgia where I get to interact with different persons of different interests. I was allocated a number of roles some of which include; interviewing clients for renewal and recertification of benefits Medicaid/ Food stamps, assisting in the preparation for new placement and reviewing services and history of children from the foster care department and finalizing and processing applications. In my field ED, I have met a number of individuals who I got to serve and interact with. One of my best experience was an encounter with a client two weeks ago who I found to have an intriguing personality. Below is my conversation with a client. I will use acronyms in place of names. C indicating the client M indicating myself M: Good evening? How can I be of assistance? C: Evening. I have been sent here by your supervisor. I have made a number of complaints in relation to mistreatment of a child in foster care along my street of residence and I have received no feedback yet. M: How long ago did you make this complaint? C: This was about a month ago, and for the previous one week I have been camping here to at least get a solution. M: We are sorry for the delay. There has been a number of such cases recently and the process of moving them from one foster home to another has consumed most of the staff’s time. You cannot tell the reporter what the agency is going to do with the family. We have to say that we are working with the family. Please fix this. C: It is understandable. How soon can you, therefore, take a look at this case? The little boy is in a really bad state from all the physical torture and needs urgent medical attention. M: The case is now our priority. We will start the required procedure to see through that the boy is in safe hands and receives medical attention as well. C: Thank you. I appreciate the role you, as an institute, play in Georgia. M: Thank you too. It is with such information that we are able to serve the people of Georgia better, improving the society one step at a time. Interpretation of the dialogue The dialogue was a complaint brought forth by a client about a neglected child in foster care. The client was specifically concerned with the health of the child. A social practice theory in close relation to this situation is systems theory. According to Garthwait (2017), systems theory “describes human behavior in terms of complex systems”. In relation to this theory, members of the society are directly involved in resolving a problem. My client, from the dialogue above, was concerned about a member of the community and sought to find help. My reaction The situation gained my attention, especially because the boy in foster care was little. Under no circumstance should any individual experience such torture (Laureate E.

1. Running head: SOCIAL WORK
1
SOCIAL WORK
5
Social Work
Name
Institution Affiliate
Social Work
Introduction
I am doing my field ED at Walton County Division of Family
and Children Services in Georgia where I get to interact with
different persons of different interests. I was allocated a number
of roles some of which include; interviewing clients for renewal
and recertification of benefits Medicaid/ Food stamps, assisting
in the preparation for new placement and reviewing services and
history of children from the foster care department and
finalizing and processing applications.
In my field ED, I have met a number of individuals who I got to
serve and interact with. One of my best experience was an
encounter with a client two weeks ago who I found to have an
intriguing personality. Below is my conversation with a client. I
will use acronyms in place of names.
C indicating the client

2. M indicating myself
M: Good evening? How can I be of assistance?
C: Evening. I have been sent here by your supervisor. I have
made a number of complaints in relation to mistreatment of a
child in foster care along my street of residence and I have
received no feedback yet.
M: How long ago did you make this complaint?
C: This was about a month ago, and for the previous one week I
have been camping here to at least get a solution.
M: We are sorry for the delay. There has been a number of such
cases recently and the process of moving them from one foster
home to another has consumed most of the staff’s time. You
cannot tell the reporter what the agency is going to do with the
family. We have to say that we are working with the family.
Please fix this.
C: It is understandable. How soon can you, therefore, take a
look at this case? The little boy is in a really bad state from all
the physical torture and needs urgent medical attention.
M: The case is now our priority. We will start the required
procedure to see through that the boy is in safe hands and
receives medical attention as well.
C: Thank you. I appreciate the role you, as an institute, play in
Georgia.
M: Thank you too. It is with such information that we are able
to serve the people of Georgia better, improving the society one
step at a time.
Interpretation of the dialogue
The dialogue was a complaint brought forth by a client about a
neglected child in foster care. The client was specifically

3. concerned with the health of the child. A social practice theory
in close relation to this situation is systems theory. According
to Garthwait (2017), systems theory “describes human behavior
in terms of complex systems”. In relation to this theory,
members of the society are directly involved in resolving a
problem. My client, from the dialogue above, was concerned
about a member of the community and sought to find help.
My reaction
The situation gained my attention, especially because the boy in
foster care was little. Under no circumstance should any
individual experience such torture (Laureate Education, 2013).
The situation left me gloomy for the rest of the day. I was
unable to rest until I received confirmation that the required
procedure has started.
Social work practice skills present during the dialogue
As a social worker, it is important to illustrate some practical
skills to ensure that we effectively serve our clients. In the
dialogue above, I applied a number of social work practice
skills. To serve the clients better, I listened effectively and
attentively. With the implementation of active listening, I
establish trust and respect with my clients. Another skill
implemented is effective communication. Interacting with
different individuals forces social workers to always be
transparent while communicating with them. It was important
that I was clear when communicating with my client to ensure
that I receive the information he/she intends to pass through
(Garthwait, 2017).
References
Garthwait, C. L. (2017). The social work practicum: A guide
and workbook for students (7th ed.). Upper Saddle River, NJ:
Pearson.
Laureate Education. (Producer). (2013). Legal considerations

4. [Audio file]. Retrieved from https://class.waldenu.edu
Group Assignment Rubric
Student Names:
_____________________________________________________
____________________ Date: ____________________
Excellent (5.0 - 4.0)
Appropriate (3.75 - 2.25)
Below Expectations (2.0 - 0)
Overall Organization
and Work
Paper demonstrated a well-organized creative and
knowledgeable presentation.
Hard work evident
Reading audience very engaged in presentation
Some faltering and disorganization of written material
Disorganization and uncertainty noted
Paper was too short or too long,
Limited effort to engage reading audience
Explanations failed to demonstrate theory and helping skills.
Reading audience not engaged in written material
Research
Paper outlined relevant Canadian research related to the topic
Format for writing the paper was clear and concise.
Absence of grammar or spelling errors in paper enhanced its’
message
Research presented was incomplete; unclear; out of date; or
excessive. Little or no Canadian perspective. Format for writing
the paper was appropriate. Some references provided.

5. Some grammar and spelling errors in the paper.
Research lacked Canadian content.
Failure to provide major issues associated with client
population
Helping Strategies, Theory and Values
Clearly outlined and demonstrated theory, helping skills and
values according to needs of the topic and capable of sustaining
the community for 5+ years.
Partially outlined theory, helping strategies, and values
according to needs of the topic and able to enhance the lives’ of
the community members
Did not demonstrate helping skills and values effectively
Very disjointed
Client – Professional Relationship
The relationship between each Professional and the community
was both authentic and genuine.
The relationship between each Professional the community was
appropriate.
The relationship between the Professional and community was
not believable or realistic.
Marks For Written work
Total 5 marks
1 mark each
· Executed a seamless transition from start to finish
· Creativity demonstrated
· No spelling errors in Paper

6. · No grammar errors in Paper
· Professional language used throughout
/25 (converted to 40% of assignment mark)
Revised 2016
Group Work:
Select a group to work with (4-5 members).
Within your group, select a generation that you will be catering
to
(i.e. toddlers, school age, adolescents, adults, older adults)
One person in the group must take on the role of the following:
1. Education/ Recreation
2. Community Member/Parent or parent committee
3. Political Decision Maker/Financial Support
4. Social Advocacy (i.e. SSW, Social Justice Advocate, etc.)
5. Interpersonal Communication Specialist
6. *Other
*(if doing an *other, please substitute one of the categories:
your group can create another category; however, please ensure
they are relevant to the topic).
*4 of the 5 major topics must be covered.
Interpersonal Communication & Social Advocacy ARE
MANDATORY
Your task:
The Canadian Government has legislated that “All citizens are
to complete the Interpersonal Communication Course.” It is
your task to introduce Interpersonal Communication (IC) to
each citizen.
Present the needs, benefits, outcomes, etc. and a 5 year plan of

7. what the community will look like after your team engages the
community with these Interpersonal Communication services.
Your group will submit a research paper, pamphlet/flyer,
presentation (20-25 mins), as well as an evaluation of each
member.
The Research Paper is worth 40% (2-5 pages), the Presentation
is worth 40%, the Pamphlet is worth 15% and the (honest) Peer
Evaluation is worth 5% and is 100% confidential (others will
not see what you submitted in your peer evaluation). The peer
evaluation will be completed ONCE THE PRESENTATION IS
OVER AND SUBMITTED TO INSTRUCTOR AT THE END OF
CLASS.
SEE RUBRIC (attached separately).
INFORMATION THAT SHOULD GO INTO PROCESS
RECORDING
FOR MICRO WORK
There are various formats for completing a process recording.
The following is an outline that covers the major areas we want
included within a process recording. Please utilize the template
that follows for completing a process recording with an
individual, couple or family client(s).
1. Description/Identifying information: The social work
student’s name, date of the interview and the date of submission
to the field instructor should always be included. Identify the
client, always remembering to disguise client name to protect
confidentiality. Include the number of times this client has
been seen (i.e., "Fourth contact with Mrs. S."). On a first
contact include name and ages of the client(s) you have written
about. If client is seen in location other then the agency say
where client was seen.

8. 2. Purpose and Goalfor the interview. Briefly state the purpose
of the interaction and if there are any specific goals to be
achieved, the nature of the presenting issues and/or referral.
3. Verbatim Dialogue (in the table below). A word-for-word
description of what happened, as well as the student can recall,
should be completed. This section does not have to include a
full session of dialogue but should include a portion of
dialogue. The field instructor and student should discuss what
portions should be included in the verbatim dialogue.
4. Assessment of the patient/client/consumer. This requires the
student to describe the clients’ verbal and nonverbal reactions
throughout the session. Consider everything that is occurring
such as body language, facial expression, verbal outburst, etc.
5. The student's feelings and reactions to the client and to the
interview (in the table below). This requires the student to put
into writing unspoken thoughts and reactions s/he had during
the interview e.g. "I was feeling angry at what the client was
saying, not sure why I was reacting this way…”. “ I wonder
what would happen if I said such-and-such.”
6. Identify skills and/or theory/ conceptual frameworks used (in
the table). The student should be able to identify what skills
they used in an interaction, and/or what theoretical framework
came to mind as they dialogued e.g. “I used the strengths
perspective “ “I used the skill of partializing”
7. A summary assessment/analysis of the student's impressions.
This is a summary of the student's analytical thinking about the
entire interview and/or any specific interaction the student is
unsure about. Include any client action or non-verbal activity
that the student may want to discuss. (See Guided Questions at
the end of the template for this section A-H)

9. 8. Future plans. The student should identify any unfinished
business and/or any short/long term goals.
Process Recording Template
Student Name: Date of
Contact:
Session number or Contact number:
Location of the client interview:
1. Description of Client System (race/ethnicity, age, gender,
employment status, education-level, ability status, military
status, immigration status, marital status, household
composition, religious affiliation):
2. Presenting Problem (Most people can tolerate a certain
degree of hardship or physical/psychological discomfort before
seeking help. What is the
reason/problem/condition/circumstance/situation that motivates
the client system to seek professional help from your field
agency?):
3. Purpose of Session (Why is the client being seen by you at
this time?):
4. Objectives/Goals of this session (What do you intend to do
during this session to help the client system:
5. Centering (What did you do to be present in the moment with
the client system – breathing activities, progressive muscle
relaxation activities, mediating, praying, grounding activities,
self-talk, removing distractions from the environment (e.g.
turning ringer of telephone to vibrate/silence, silencing
notifications from digital devices, turning on a white noise
maker, setting the temperature to a comfortable setting, so
forth).
6. Preparing (What did you do to prepare yourself to deliver
competent practice with the client system during the
interview?):
7. Orienting: (What information do you need to provide to
inform the client system of the agency services, expectation for
client sessions, average number of sessions, length of sessions,

10. and location of sessions?):
3). Verbatim Dialogue/Content
4). Assessment of Patient/Client
5). Student Impressions/Feelings/Thoughts/Reactions
6). Identify Practice Skills/Theory/Conceptual Framework Used
and/or thinking about using
Columns/tables expand outside the table, put your cursor
outside this box and hit enter to add hit enter if you need more
rows; include multiple pages for session write-up
Social work intern:
Client:
Social work intern:
Client:
Social work intern:
Client:

11. Social work intern:
Client:
Social work intern:
Client:
Social work intern:
Client:
Social work intern:
Client:
Social work intern:

12. Client:
Social work intern:
Client:
Social work intern:
Client:
Social work intern:
Client:
Social work intern:
Client:

13. 6). Summary Assessment/Analysis of the Session
A. Identify the stage of work with client/client system (i.e., pre-
engagement, engagement, assessment, intervention, evaluation).
Why ?
B. What did you learn from the session that adds to your
understanding of the client?
C. What were the major themes of the session?
D. What were the challenges presented during the session?
E. What was accomplished during the session?
F. What concepts or theories or interventions did you apply?
And what were the results--what worked and what didn’t given
the socio-cultural context of the client's presenting problem(s)
and underlying issues?
G. Explain how your interpretation of what occurred in the
dialogue relates to the week’s lesson (ie. Week #2 –
Engagement, Week #4 – Assessment, Week #6 – Intervention,
Week #8 – Evaluation)
H. A summary of the student’s impression:

14. I. Questions for supervision with field/task instructor:
J. Supervisor’s comments regarding student’s display of social
work skills, use of social work practice theories, and areas of
improvement to be addressed in supervision:
7). Future Plans