My Resume.

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B. TYLER MILLER
3234 E. Acacia Ave • Fresno, CA 93726 • Cell: 707.206.5212 • www.linkedin.com/in/tmiller1212 • @tmiller1212 • tmiller12@earthlink.net
Education:
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Masters of Arts in Social Science California State University, Chico 1999
Bachelor of Arts in Mathematics & Communications University of California, Santa Barbara 1994
Professional Experience:
ASSISTANT DIRECTOR OF HOUSING 2007-present
California State University, Fresno Auxiliaries, Inc.
Fresno State is a public, coeducational master’s level institution with an enrollment of more than 20,000 undergraduate students and almost
2,800 graduate students. On-Campus Housing provides 1,100 bedspaces
Report to Director of Housing. Direct reports include a staff of two full-time professionals and three graduate-level Resident
Directors in these areas: Residential Life, Marketing and Summer Conferences. Supervise 40-50 paraprofessional staff members.
Budget management responsibility for personnel and operations budget of approximately $1M
Selected Achievements:
 Conducted assessment of staff capabilities and the organizational structure of my unit. I increased retention rates for
Residential Life staff by 400%, participation rates of residents in programming by 50%, and student satisfaction with on-
campus living by 30%
 Implemented philosophy, vision, goals and learning outcomes for the department, rewriting all job descriptions and re-
organized training to be in line with these values and outcomes
 Working with our residential life staff, we have increased our overall resident average GPA by 10%, and resident campus
involvement rate by 54%
 Designed, implemented, and passed through curriculum committee a permanent Recreation Administration 2.0 unit class
entitled “Foundations of Leadership for Residential Life and Student Involvement”
 Implemented five programmatic committees within housing on diversity, drug and alcohol, wellness, academic success, and
sustainability issues
 Developed a parent orientation for incoming parents with participation rate increasing by 400%
 Implemented and maintained longitudinal assessment of residents when they move in, after their first semester, and when
they decide to leave housing starting in 2008 and ongoing
 Redesigned closing processes and procedures to provide increased efficiency and reduce damage billing appeals
 Created additional collaboration opportunities with various on-campus entities: School of Education, Student Involvement,
Renaissance Scholars, Student Support Services, and College Assistance Migrant Program (CAMP)
 Increased SAFARI participation among students by 40% and on-campus residents by 400%
 Served as a member of Director of Student Involvement University-wide search committee
Institutional Involvement:
 Appointed by the Vice President of Student Affairs to the Student Affairs Fair and Resource Information Committee (SAFARI)
 Member of the development team for the Fresno State Leadership co-curricular certificate program
 Appointed by the Vice President of Student Affairs to the Fresno State Welcome Week committee
 Served on the Fresno State Alcohol Education Faculty subcommittee
 Provided various training to different departments and programs including: Division of Student Affairs, Student
Involvement, Co-Curricular Leadership certificate, Summer Bridge leaders, Student Support Services, Renaissance Scholars
(Emancipated Foster Youth Program)
RESIDENTIAL LIFE COORDINATOR 2006-2007
California State University, Stanislaus
CSU, Stanislaus is a public, coeducational master’s level institution with an enrollment of more than 7,600 undergraduate students and 1,200
graduate students. On-Campus Housing provided 600 bedspaces at time of employment
Reported to Director of Housing. Direct reports included seven paraprofessional Resident Advisors
Budget management responsibility for operations budget of $50,000
Direct oversight of the Residential Life program

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RESIDENTIAL LIFE COORDINATOR, VERDOT VILLAGE, DRUG & ALCOHOL COLLATERAL 2003-2006
Sonoma State University
Sonoma State University is a public, coeducational master’s level institution with an enrollment of more than 8,000 undergraduate students and
almost 1,000 graduate students. On-Campus Housing provided 3,100 bedspaces
Reported to Associate Director of Residential Life . Direct reports included five paraprofessional Community Service Advisors in
a building of 300 residents.
Program budget management of $5,000
Selected Achievements:
 Trained and certified as a California Sexual Assault Counselor from Sonoma County United Against Sexual Assault
 Reduced recidivism rate of student policy violations in high-conduct community by 50%
 Implemented Village pride points, logo, and marketing efforts, and increased satisfaction of students living in Verdot by 40%
 Presented trainings on implications of social media and technology for campus and department
 Developed men’s resource group for underrepresented male population at SSU
Institutional Involvement:
 Chair of the Residential Life Disaster Response Committee
 Chair of the ACUHO-I/EBI Benchmarking team for Sonoma State
 Participation in the Sonoma County Disaster Preparedness Table Top Exercise (2006)
 Member of the Campus Disaster Response Committee
 Appointed by the Vice President of Student Affairs to the Campus Alcohol Education Committee, participation in the
Assessment and Faculty subcommittees
 Member of the Sonoma State Leadership Class Curriculum Committee
 Member of the Campus Drug and Alcohol Committee
 Co-Taught sections of the Freshman Seminar Class
 Part of Campus Retention Efforts through committee and academic advising
 One of two members of the Campus Sexual Assault Crisis Management team
ON SITE MANAGER, PARADISE PINES PROPERTY OWNERS ASSOCIATION 2002-2003
Hignell & Hignell Property Management, Chico, CA
Reported to the Board of Directors. Direct Reports included eleven full time professional staff and 15 part-time professional staff in
areas of accounting, marketing, facilities, management of association of bar and pool, programs and events
Budget management of over $1M for personnel, operations, and reserves
California State University, Chico 1995-2002
RESIDENCE COMMUNITY COORDINATOR, UNIVERSITY VILLAGE 2001-2002
ASSISTANT RESIDENT DIRECTOR, KONKOW HALL 2000-2001
RESIDENCE COMMUNITY COORDINATOR, WHITNEY HALL 1995-2000
California State University, Chico is a public, coeducational master’s level institution with an enrollment of more than 15,000 undergraduate
students and over 1,000 graduate students. On-Campus Housing provided 2,600 bedspaces at time of employment
Reported to Assistant Director of Housing. Direct reports included one professional Resident Director and fifteen
paraprofessional staff members
Program budget management of $20,000
ASSISTANT RESIDENT DIRECTOR 1993-1995
University of California, Santa Barbara
University of California, Santa Barbara is a public, coeducational Research University with an enrollment of more than 18,000 undergraduate
students and over 3,000 graduate students. On-Campus Housing provided 2,600 bedspaces at time of employment
Reported to Resident Director.
Program budget management of $5,000
Professional Association Experience:
Western Association of College and University Housing Officers (WACUHO) 1994-Present
 EXECUTIVE BOARD: Vice President (2012-2013), Member at Large, North (1998-1999)
 CHAIR: Strategic Planning Task Force (2014-present), Pacific Management Institute (2013-present), Religious and
Spiritual Issues Committee (2005-2006, 2009-2012) , Northern RAP Conference Planning Committee (2004-2005),
New Professionals (1997-1998)
 MEMBER: Corporate Relations (2013-present), Religious and Spiritual Issues (2011-present), Central RAP
Conference Planning Committee (2009-present), WACUHO Annual Conference and Exhibition Program
Committee (2009-2010), Pacific Management Institute (2008-2010), Equity and Diversity Awareness (2008-2009),
Northern RAP Planning (2003-2007), WACUHO Annual Conference and Exhibitions Host Committee (1996-1997),
New Professionals Committee (1994-1996)

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Featured Presentations/Other Areas of Expertise:
Geek Culture:
o Co-founder and member of geekEd., a consortium of higher education professionals from various national universities, which
discusses issues and plans programs and presentations dealing with the intersection of Geek culture and higher education.
o MacDonald, B., Miller, T., Nguyen, P. and Frier, E. Geeks in College: Is Your Campus Nerd-Friendly? - ACPA,
Indianapolis, Indiana. March, 2014
o Miller, T. et al., geekEd.: Bringing Geek Back to Higher Education, San Diego Comic-Con, July, 2011, 2012, 2013
o Miller, T. geekEd.: Bringing Geek Back to Higher Education, Fresno State Student Affairs Learning for Excellence
and Development (LEAD) Workshop, Fresno, CA, September, 2012
o Weekly Contributor to www.reslifegeek.com, 2011-2012
Religious and Spiritual Issues:
o Miller, T., Faith Based Housing – A New Trend in Higher Education or Another Way to Discriminate? – WACUHO
Religious and Spirituality Committee Call In Conference, October, 2013
o Miller, T. et al., Why Spirituality Matters - WACUHO Annual Conference and Exhibition (WACE), San Jose, CA, April, 2013
o Miller, T. et. al., Engaging Civil Discourse: Exploring Interfaith Dialogue on College Campuses – WACE, Pomona, CA,
April, 2012
o Miller, T., Tolerance, Discrimination, and Religious Leadership on College Campuses: Where Does Religious Freedom
Begin and End – WACUHO Religious and Spirituality Committee Call In Conference, February, 2012
o Miller, T., Cultivating the Spirit (UCLA Higher Education Research Institute Study) – WACUHO Religious and Spirituality
Committee Call In Conference, November, 2010
o Miller, T. et. al., Exploring Spirituality – Confronting the Missing Dimension of Holistic Development –WACE, San
Francisco, CA, April, 2006
Parental Development Models:
o Miller, T., Developing Parents the Natural Way Parts I and II – WACE, Santa Barbara, CA, April, 2009
o Miller, T., Parent Orientation - University Courtyard, Fresno State, Fresno, CA, 2007-present
o Miller, T., From Parent Protector to Parent Educator – The Developing Parent, - WACE, Palm Springs, CA, April, 2007
Technology and Social Networking:
o Miller, T., Social Implications of Technology in a Residential Setting: The Blog Generation, WACE, San Francisco, CA, April,
2006
o John Yarborough Award for “Best in the West” program
o Miller, T., Social Implications of Technology in a Residential Setting: The Blog Generation, ACUHO-I, Atlanta, GA, June,
2006
Conflict Resolution:
o Miller, T., Dealing With Difficult People - Fresno State Department of Student Affairs Professional Development Conference;
Fresno, CA, January, 2010, 2011, 2012 and Student Affairs Student Employee training, Fresno, CA, August, 2012, 2013
Freshman Success:
o Miller, T., How to Avoid Going “Gaga:” Surviving Your First Year on Campus - Fresno State Student Support Services
Workshop, Fresno, CA, September, 2011, 2012, 2013
Leadership – Models and Theories:
o Miller, T., Foundations of Leadership - Fresno State Student Support Services Workshop, Fresno, CA, multiple presentations,
2011-present
Balance:
o Miller, T., Who Are You Really? - Guest blogger on Student Affairs Blog, October, 2013
o Miller, T., et. al., Finding the Right Balance between Family Life and Work - WACE, Palo Alto, CA, June, 2010
Men’s Issues:
o Miller, T., The Heart of Masculinity - Peer Mentor training, Sonoma State University, Sonoma, CA, September, 2005