Operational excellence initiatives often fail to create lasting change because they focus only on activities and not transforming the underlying organization structure. A proposed alternative is to synchronize an organizational transformation to a process-based structure with operational excellence tools. This involves identifying value-adding processes, reorganizing around core processes, shared services, and centers of excellence. Each process is headed by a leader responsible for the process' profit and loss, creating business units and aligning decision-making.

1. Synchronized Transformation An alternate implementation to Operational Excellence