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A Human Centric Laboratory




                                        Interview with
                                       Dustin Mattison
                                                       3rd July, 2012




Timothy P. Tsai Flow Fusion Research. Confidential
A Human Centric Laboratory



       Engineering Supply Chain(ESC)
      1. How do you distinguish between
         traditional SCM and the engineering
         supply chain?
      2. What are the two important cycles before
         a finished product appears to the
         customer?
      3. Can you talk about the importance of the
         hybrid engineering supply chain?

Timothy P. Tsai Flow Fusion Research. Confidential
A Human Centric Laboratory




              1.How do you distinguish between
             traditional SCM and the engineering
                         supply chain?




                                                       3
Timothy P. Tsai Flow Fusion Research. Confidential
A Human Centric Laboratory



                                         Traditional SCM
      • A Demand-Supply process of
        managing
              – Plan levels of aggregation and
                information sources
              – Source locations and products
              – Make production sites and
                methods
              – Deliver channels, inventory
                deployment and products
              – Return locations and methods
      • Biz transaction (activities)
              – Procurement, Logistics to
                response to Sale
          Source: Supply Chain Council



Timothy P. Tsai Flow Fusion Research. Confidential
A Human Centric Laboratory


                 Traditional SCM Considers Engineering as
                    Corrective Action of Quality Return
      •     Quality Return is only engineering level transaction in SCOR as reversed
            PO in Biz transaction
      •     Product/process integration between buyers and suppliers are off-the-book
            operation till surface up to return process in SCOR
      •     Engineering is buried behind quality, delinquency, cost, capacity etc.




          Source: Supply Chain Operations Reference (SCOR®) model Overview - Version 10.0



Timothy P. Tsai Flow Fusion Research. Confidential
A Human Centric Laboratory



                Supply Chain Deep Behind SCOR
                                                            Sale          Product                       Component               Material

                                    Design                  100%         60%                           80%                     20%
          Demand-
                                    Assembly                0             80%                           20%                     10%
          Supply
                                    Process                 0             20%                           80%                     90%




                                                                                                                  |
          Multiple
          industries                                                                                                                         blue-collar
                                                                                                                                           manufacturing




                                                                                                                  Asset-heavy
          supply




                                                                                     | Asset-lite |
                                                                                                                                             offshore or
          chain
                                                              FAE


                                   Customer                                                                                                 outsourcing
                                                                                                                                                  |
                                                                                                                                             Piecewise
                                                                                                                                            organization



                                                                                                                  |
                                      Sale /channel
                                      outsourcing

                                                           | Current Supply Chain Management |
                             Figure 1: An illustration of three- phases outsourcing toward distributed organization
                                                                                                              6
Timothy P. Tsai Flow Fusion Research. Confidential
A Human Centric Laboratory


                  SCOR Over Simplified Complexity Involved
                            Production Chain
      •     A finished goods (Product such as Mobile phone, PC, etc) to customer is
            root of the chain network covering multiple industries
              – Component and material industries
              – Design, Assembly, Process industries
      •     When the supply chain is going more fragmented, process inter-
            dependence between the nodes is increasing
              – Problem behind Quality, delinquency, cost, and capacity
              – Out of Procurement, Supplier Relationship, IT capability to handle under SCOR
                assumption
      •     Consequence
              –    Turn strategic outsourcing a high risk activity due to over estimated the under layer risk of
                   distributed organization when crossing industries
              –    Low degree of freedom of strategic outsourcing. It has very few natural partition in supply
                   chain. CEO either keep the entire biz, sell them all off, or move them out to somewhere can
                   justify the cost




Timothy P. Tsai Flow Fusion Research. Confidential
A Human Centric Laboratory




             2.What are the two important cycles
               before a finished product appears
                       to the customer?




                                                       8
Timothy P. Tsai Flow Fusion Research. Confidential
A Human Centric Laboratory



                          Cycles Before a Product
      •     2 cycles: with technology & product only
              – Acquisition Lifecycle invokes full
                technology cycle from early research to
                sustainment
                      • Ref to Defense Acquisition System -
                        DoD 5000 Process Life Cycle - DAP
                      • Best practice framework: DoD 4245.7-M
              – Product life Cycle Management (PLM)
                over Matured Technology Platform
                      •   Wiki: entire lifecycle of a product from its
                          conception, through design and manufacture, to
                          service and disposal

      •     Industrial Supply Chain is less
            complicated to DoD
              –    Acquisition lifecycle is rarely done over supply
                   chain, mostly in-house activities
              –    Apple is 1st Enterprise executes Acquisition            A generic lifecycle of products
                   cycle over supply chain rewriting history
              –    All cases are different in activities level

                                                                                                             9
Timothy P. Tsai Flow Fusion Research. Confidential
A Human Centric Laboratory



               Changing Paradigm to Supply Network

         Traditionally,
         Acquisition
         cycle are all in-
         house activities


              Last decade,
              some companies
              successfully
              transformed into
              supply chain:
              Boeing: 787
              TI: CMOS
              Ford: automotive                    They all suffers a lot of pain but sure one of the
              platform                          pioneers in their industries can hold position in next
              Apple: i-series                                          decade

                                                                                                         10
Timothy P. Tsai Flow Fusion Research. Confidential
A Human Centric Laboratory



                Example: DoD 5000 Process Life Cycle Framework




                                                                 11
Timothy P. Tsai Flow Fusion Research. Confidential
A Human Centric Laboratory



             The 2 cycles: Core Competency of Innovation

      • Digitization is to transform the activities into a new more productive
        workflow but not drop it
              – From fully in-house to be connection-oriented virtual enterprises
              – Innovation is effective execution to idea. Without that execution, that is
                creativity makes no value to revenue in product company
      • Dilemma of being failed to transform: can’t response to change,
        finance instability due to asset-heavy
              – TI vs. Motorola in semiconductor
              – Apple vs. HP in connection platform
              – Ford vs. GM in automotive
      • Suggested Engineering SC to keep the capability
              – SCOR vs. ESC coverage
              – Keep strategic core component, the technology enabler(s)

                                                                                         12
Timothy P. Tsai Flow Fusion Research. Confidential
A Human Centric Laboratory



                      SCOR vs. ESC coverage
                                           SCOR                            ESC
      Short way                            Finished goods                  Semi-finished goods
      Detail definition                    Biz level, source/Deliver as    Operation level, basic unit is integrated
                                           Input / Output of Make, apply   operation of
                                           to all industries               Planning/Engineering/Quality
      • Biz Transaction                    Only Biz Transaction            Parallel to Biz Transaction, execute
                                                                           transaction
      •SC inter-dependence                 Assume NO                       Yes
      •Quality                             Lagging as finance              Leading to prevent quality event, put
                                           performance                     inter-dependence under control, as
                                                                           part of spec
      •Engineering                         Assume NO                       Integration, Failure Analysis, Yield
                                                                           enhancement etc
      •Planning                            Demand-Supply continuity        Demand-Supply continuity plus
                                                                           inventory quality sampling, virtual Mfg
                                                                           management


Timothy P. Tsai Flow Fusion Research. Confidential
A Human Centric Laboratory




            3.Can you talk about the importance
               of the hybrid engineering supply
                            chain?




                                                       14
Timothy P. Tsai Flow Fusion Research. Confidential
A Human Centric Laboratory


            IT Evolution Maturity & Globalization
                        Turning Point
      1.       The world is confirmed to heading next level of outsourcing when Economic Policy
               Institute (EPI) said statistics confirmed 1.4M jobs were created overseas by U.S.
               companies, compared to 1M domestically in year Dec, 2010 (Scott, 2010). Majority
               of employees growing is overseas or virtual.
      2.       China became world’s top manufacturing nation, ending 110 year US leadership at
               May, 2011
      3.       U.S. reaches $14.3 trillion debt limit and his perfect credit rating was being
               downgraded from AAA to AA+ with a negative outlook by Standard & Poor at Aug
               5th, 2011, the first time ever.
      4.       Apple has surpassed oil group Exxon to become the world's most valuable
               company by market capitalization at Aug, 2011;
      5.       e-commerce is confirmed a persistent activities conducting post-Internet economy
               where Amazon (20.4%) sites visited by 1 in 5 global internet users, about 282
               millions in June, 2011 following with eBay (16.2%) and Alibaba(11.3%) in China
               (comScore, 2011).
      6.       Facebook value may soar over $100 Billion and Facebook set to reach 1 BILLION
               users by 2012

                                                                                              15
Timothy P. Tsai Flow Fusion Research. Confidential
A Human Centric Laboratory



                          Challenges in new Game Plan
                                                                                                           Governor from “doing
       Competing the
                                                                                                           nothing” to do
          limited raw
                                                                                                           something to hold job in
             material
                                                                                                           US
                                        Raw                                           ODM
                                       Material                                      (TWN)                    “Bretton Woods” system
                                                                                                              broken at 70s’ and
                                                                                                              deficit raised to $800B
                                                                                                              at 2007, capital bubble
                                                                                                              broken in 2008
                                                               Make                             Consumer
                                                              (China)                             (US)
Lock currency rate to Dollar,                                                                              •Create new industry
   30% GDP loan to market                                                                                  cycle (energy, genetic,
which drive over capacity in                                                                               bionic,.. )
                                                                                            Make
     MAKE, export price flat
                                                                                         (Engineering)     •Build share facility to
    balance from increasing                                                                                improve cost structure
 competition and increasing                                                                                •Equal IT and global
              cost in China*                                                                               power between
                                                                                                           enterprise and SME
     Note(*): Giles Chance, “China and the Credit Crisis: The Emergence of a New World Order”




Timothy P. Tsai Flow Fusion Research. Confidential
A Human Centric Laboratory



                                                Jobs Moving Back?
      • Government
               – Jobs & Innovation Accelerator Challenge
           $26 Million Multi-Agency Advanced Manufacturing Jobs and Innovation Accelerator Challenge
           The Obama Administration announces a $26 million Advanced Manufacturing Jobs and Innovation Accelerator Challenge, a partnership between the U.S. Department of Commerce’s Economic Development Administration and

            National Institute of Standards and Technology, the U.S. Department of Energy, the U.S. Department of Labor’s Employment and Training Administration, the Small Business Administration, and the National Science Foundation.
            This initiative will assist the development and implementation of regionally-driven economic development strategies that support advanced manufacturing and cluster development. In addition to the six partnering agencies, the
            initiative will leverage technical assistance from up to eight other Federal agencies…….



      • Enterprises
               – Apple wants to make products in U.S., but that's not so easy
                       Critics want Apple to manufacture more products in the U.S. CEO Tim Cook does, too. But there's a lot in the way.

      • Reality
               – Entire manufacturing ecosystem has been moved out and not easy to
                 come back
               – Global market also needs global manufacturing capability either next to
                 customer or for taxation purpose
      • Conclusion
               – hybrid engineering supply chain to provide enough Degree of Freedom to
                 connect the facilities where it is when it needed


                                                                                                                                                                                                                                      17
Timothy P. Tsai Flow Fusion Research. Confidential
A Human Centric Laboratory


         Apple Re-engineering Acquisition Lifecycle
        to Turn Hardware a 58% PFO Biz, HP 2.5%

                                                               1.EMS: Foxconn
                                                                   Factory

                                   1.EMS: Foxconn                                           •2.In-house:A6
                                                                                            CPU design
                                                   Customer
                                                                                Component
                                                                                            •Fabless;
                                                    Service
                                  demand                      demand                        Samsung




                                                   Channel      Employees       Assembly    3.Participatory
                     customers
                                                                                              Production
                                      1.EMS: Foxconn
                                                                  Application                         ~7B paid
                                                                4.App Store                           capital in SC

                                                       << Kill Microsoft’s value >>


Timothy P. Tsai Flow Fusion Research. Confidential
A Human Centric Laboratory



          Challenges, Apple as Example
      •     Kill your patterns in long value chain
              – Apply eliminates Microsoft’s value in Wintel value chain by creating Apps Store
      •     Re-engineering value chain
              – Simplify value chain: ask Foxcon does more
              – Take technology enabler: A6 CPU,
              – Reserve capacity: hold ~7B paid capital in SC
      •     Right Human Capital
              – Multiple disciplines expert on complicated engineering SC
              – Cloud services also complicated engineering complex
              – More challenge to SME when reaching oversea resource and hybrid ESC
      •     Some players phasing out
              – ODM industry diminishing. Taiwan ODM only 0.5% of Apple cost structure
              – Product company can't have vertical integration capability both in the 2 cycles
                and services integration


                                                                                                  19
Timothy P. Tsai Flow Fusion Research. Confidential
A Human Centric Laboratory



                          Significant Impact Area
      •     Rapid Changing Industries like Consumer
            Market
              •    OEM (129$B)
              •    IC & EMS (395$B) going to merge due to
                   TSV(Through-Silicon Via) technology
              •    Terminal market ranking from Apple, HP,
                   to RIM, Lennova, Acer etc

      •     Rapid Changing Market in SC IT Market
              •     Cloud computing in SaaS sector like saleforce.com in Biz Transaction level will
                   continue to grow
                     • Loser: SAP
              •    New market in Hybrid Engineering SC shall grow
                     • Social based collaboration tool such as PM, office in the cloud
                     • 4PL players to support core Supply Chain Operation
                          • 3-15% of revenue vs. 2-3% of revenue in P&L BPO


                                                                                                  20
Timothy P. Tsai Flow Fusion Research. Confidential
A Human Centric Laboratory



                      Supporting Infrastructure
      •     Academics
              – Supply Chain System Engineering: Framework Transforming Value Chain in
                Business Domain into Manageable Virtual Enterprise and Participatory
                Production
              – Not popular, still in single discipline mentality within SCOR scope
      •     Enterprises
              – Pioneers such as Foxconn, Apple, Ford, TI, Boeing,..
              – One-of-a-kind, lagging indicator to Management Science
      •     Government
              – Lagging, should have training facility to rebuild broken chain of engineering
                development ladder due to moving out manufacturing ecosystem
              – Suggests to create “Distributed Manufacturing Center” which is share facilities to
                industries to provide molding services, and bridge to oversea resources




                                                                                                21
Timothy P. Tsai Flow Fusion Research. Confidential

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Enginerring Sc Interview With Dustin V1

  • 1. A Human Centric Laboratory Interview with Dustin Mattison 3rd July, 2012 Timothy P. Tsai Flow Fusion Research. Confidential
  • 2. A Human Centric Laboratory Engineering Supply Chain(ESC) 1. How do you distinguish between traditional SCM and the engineering supply chain? 2. What are the two important cycles before a finished product appears to the customer? 3. Can you talk about the importance of the hybrid engineering supply chain? Timothy P. Tsai Flow Fusion Research. Confidential
  • 3. A Human Centric Laboratory 1.How do you distinguish between traditional SCM and the engineering supply chain? 3 Timothy P. Tsai Flow Fusion Research. Confidential
  • 4. A Human Centric Laboratory Traditional SCM • A Demand-Supply process of managing – Plan levels of aggregation and information sources – Source locations and products – Make production sites and methods – Deliver channels, inventory deployment and products – Return locations and methods • Biz transaction (activities) – Procurement, Logistics to response to Sale Source: Supply Chain Council Timothy P. Tsai Flow Fusion Research. Confidential
  • 5. A Human Centric Laboratory Traditional SCM Considers Engineering as Corrective Action of Quality Return • Quality Return is only engineering level transaction in SCOR as reversed PO in Biz transaction • Product/process integration between buyers and suppliers are off-the-book operation till surface up to return process in SCOR • Engineering is buried behind quality, delinquency, cost, capacity etc. Source: Supply Chain Operations Reference (SCOR®) model Overview - Version 10.0 Timothy P. Tsai Flow Fusion Research. Confidential
  • 6. A Human Centric Laboratory Supply Chain Deep Behind SCOR Sale Product Component Material Design 100% 60% 80% 20% Demand- Assembly 0 80% 20% 10% Supply Process 0 20% 80% 90% | Multiple industries blue-collar manufacturing Asset-heavy supply | Asset-lite | offshore or chain FAE Customer outsourcing | Piecewise organization | Sale /channel outsourcing | Current Supply Chain Management | Figure 1: An illustration of three- phases outsourcing toward distributed organization 6 Timothy P. Tsai Flow Fusion Research. Confidential
  • 7. A Human Centric Laboratory SCOR Over Simplified Complexity Involved Production Chain • A finished goods (Product such as Mobile phone, PC, etc) to customer is root of the chain network covering multiple industries – Component and material industries – Design, Assembly, Process industries • When the supply chain is going more fragmented, process inter- dependence between the nodes is increasing – Problem behind Quality, delinquency, cost, and capacity – Out of Procurement, Supplier Relationship, IT capability to handle under SCOR assumption • Consequence – Turn strategic outsourcing a high risk activity due to over estimated the under layer risk of distributed organization when crossing industries – Low degree of freedom of strategic outsourcing. It has very few natural partition in supply chain. CEO either keep the entire biz, sell them all off, or move them out to somewhere can justify the cost Timothy P. Tsai Flow Fusion Research. Confidential
  • 8. A Human Centric Laboratory 2.What are the two important cycles before a finished product appears to the customer? 8 Timothy P. Tsai Flow Fusion Research. Confidential
  • 9. A Human Centric Laboratory Cycles Before a Product • 2 cycles: with technology & product only – Acquisition Lifecycle invokes full technology cycle from early research to sustainment • Ref to Defense Acquisition System - DoD 5000 Process Life Cycle - DAP • Best practice framework: DoD 4245.7-M – Product life Cycle Management (PLM) over Matured Technology Platform • Wiki: entire lifecycle of a product from its conception, through design and manufacture, to service and disposal • Industrial Supply Chain is less complicated to DoD – Acquisition lifecycle is rarely done over supply chain, mostly in-house activities – Apple is 1st Enterprise executes Acquisition A generic lifecycle of products cycle over supply chain rewriting history – All cases are different in activities level 9 Timothy P. Tsai Flow Fusion Research. Confidential
  • 10. A Human Centric Laboratory Changing Paradigm to Supply Network Traditionally, Acquisition cycle are all in- house activities Last decade, some companies successfully transformed into supply chain: Boeing: 787 TI: CMOS Ford: automotive They all suffers a lot of pain but sure one of the platform pioneers in their industries can hold position in next Apple: i-series decade 10 Timothy P. Tsai Flow Fusion Research. Confidential
  • 11. A Human Centric Laboratory Example: DoD 5000 Process Life Cycle Framework 11 Timothy P. Tsai Flow Fusion Research. Confidential
  • 12. A Human Centric Laboratory The 2 cycles: Core Competency of Innovation • Digitization is to transform the activities into a new more productive workflow but not drop it – From fully in-house to be connection-oriented virtual enterprises – Innovation is effective execution to idea. Without that execution, that is creativity makes no value to revenue in product company • Dilemma of being failed to transform: can’t response to change, finance instability due to asset-heavy – TI vs. Motorola in semiconductor – Apple vs. HP in connection platform – Ford vs. GM in automotive • Suggested Engineering SC to keep the capability – SCOR vs. ESC coverage – Keep strategic core component, the technology enabler(s) 12 Timothy P. Tsai Flow Fusion Research. Confidential
  • 13. A Human Centric Laboratory SCOR vs. ESC coverage SCOR ESC Short way Finished goods Semi-finished goods Detail definition Biz level, source/Deliver as Operation level, basic unit is integrated Input / Output of Make, apply operation of to all industries Planning/Engineering/Quality • Biz Transaction Only Biz Transaction Parallel to Biz Transaction, execute transaction •SC inter-dependence Assume NO Yes •Quality Lagging as finance Leading to prevent quality event, put performance inter-dependence under control, as part of spec •Engineering Assume NO Integration, Failure Analysis, Yield enhancement etc •Planning Demand-Supply continuity Demand-Supply continuity plus inventory quality sampling, virtual Mfg management Timothy P. Tsai Flow Fusion Research. Confidential
  • 14. A Human Centric Laboratory 3.Can you talk about the importance of the hybrid engineering supply chain? 14 Timothy P. Tsai Flow Fusion Research. Confidential
  • 15. A Human Centric Laboratory IT Evolution Maturity & Globalization Turning Point 1. The world is confirmed to heading next level of outsourcing when Economic Policy Institute (EPI) said statistics confirmed 1.4M jobs were created overseas by U.S. companies, compared to 1M domestically in year Dec, 2010 (Scott, 2010). Majority of employees growing is overseas or virtual. 2. China became world’s top manufacturing nation, ending 110 year US leadership at May, 2011 3. U.S. reaches $14.3 trillion debt limit and his perfect credit rating was being downgraded from AAA to AA+ with a negative outlook by Standard & Poor at Aug 5th, 2011, the first time ever. 4. Apple has surpassed oil group Exxon to become the world's most valuable company by market capitalization at Aug, 2011; 5. e-commerce is confirmed a persistent activities conducting post-Internet economy where Amazon (20.4%) sites visited by 1 in 5 global internet users, about 282 millions in June, 2011 following with eBay (16.2%) and Alibaba(11.3%) in China (comScore, 2011). 6. Facebook value may soar over $100 Billion and Facebook set to reach 1 BILLION users by 2012 15 Timothy P. Tsai Flow Fusion Research. Confidential
  • 16. A Human Centric Laboratory Challenges in new Game Plan Governor from “doing Competing the nothing” to do limited raw something to hold job in material US Raw ODM Material (TWN) “Bretton Woods” system broken at 70s’ and deficit raised to $800B at 2007, capital bubble broken in 2008 Make Consumer (China) (US) Lock currency rate to Dollar, •Create new industry 30% GDP loan to market cycle (energy, genetic, which drive over capacity in bionic,.. ) Make MAKE, export price flat (Engineering) •Build share facility to balance from increasing improve cost structure competition and increasing •Equal IT and global cost in China* power between enterprise and SME Note(*): Giles Chance, “China and the Credit Crisis: The Emergence of a New World Order” Timothy P. Tsai Flow Fusion Research. Confidential
  • 17. A Human Centric Laboratory Jobs Moving Back? • Government – Jobs & Innovation Accelerator Challenge $26 Million Multi-Agency Advanced Manufacturing Jobs and Innovation Accelerator Challenge The Obama Administration announces a $26 million Advanced Manufacturing Jobs and Innovation Accelerator Challenge, a partnership between the U.S. Department of Commerce’s Economic Development Administration and National Institute of Standards and Technology, the U.S. Department of Energy, the U.S. Department of Labor’s Employment and Training Administration, the Small Business Administration, and the National Science Foundation. This initiative will assist the development and implementation of regionally-driven economic development strategies that support advanced manufacturing and cluster development. In addition to the six partnering agencies, the initiative will leverage technical assistance from up to eight other Federal agencies……. • Enterprises – Apple wants to make products in U.S., but that's not so easy Critics want Apple to manufacture more products in the U.S. CEO Tim Cook does, too. But there's a lot in the way. • Reality – Entire manufacturing ecosystem has been moved out and not easy to come back – Global market also needs global manufacturing capability either next to customer or for taxation purpose • Conclusion – hybrid engineering supply chain to provide enough Degree of Freedom to connect the facilities where it is when it needed 17 Timothy P. Tsai Flow Fusion Research. Confidential
  • 18. A Human Centric Laboratory Apple Re-engineering Acquisition Lifecycle to Turn Hardware a 58% PFO Biz, HP 2.5% 1.EMS: Foxconn Factory 1.EMS: Foxconn •2.In-house:A6 CPU design Customer Component •Fabless; Service demand demand Samsung Channel Employees Assembly 3.Participatory customers Production 1.EMS: Foxconn Application ~7B paid 4.App Store capital in SC << Kill Microsoft’s value >> Timothy P. Tsai Flow Fusion Research. Confidential
  • 19. A Human Centric Laboratory Challenges, Apple as Example • Kill your patterns in long value chain – Apply eliminates Microsoft’s value in Wintel value chain by creating Apps Store • Re-engineering value chain – Simplify value chain: ask Foxcon does more – Take technology enabler: A6 CPU, – Reserve capacity: hold ~7B paid capital in SC • Right Human Capital – Multiple disciplines expert on complicated engineering SC – Cloud services also complicated engineering complex – More challenge to SME when reaching oversea resource and hybrid ESC • Some players phasing out – ODM industry diminishing. Taiwan ODM only 0.5% of Apple cost structure – Product company can't have vertical integration capability both in the 2 cycles and services integration 19 Timothy P. Tsai Flow Fusion Research. Confidential
  • 20. A Human Centric Laboratory Significant Impact Area • Rapid Changing Industries like Consumer Market • OEM (129$B) • IC & EMS (395$B) going to merge due to TSV(Through-Silicon Via) technology • Terminal market ranking from Apple, HP, to RIM, Lennova, Acer etc • Rapid Changing Market in SC IT Market • Cloud computing in SaaS sector like saleforce.com in Biz Transaction level will continue to grow • Loser: SAP • New market in Hybrid Engineering SC shall grow • Social based collaboration tool such as PM, office in the cloud • 4PL players to support core Supply Chain Operation • 3-15% of revenue vs. 2-3% of revenue in P&L BPO 20 Timothy P. Tsai Flow Fusion Research. Confidential
  • 21. A Human Centric Laboratory Supporting Infrastructure • Academics – Supply Chain System Engineering: Framework Transforming Value Chain in Business Domain into Manageable Virtual Enterprise and Participatory Production – Not popular, still in single discipline mentality within SCOR scope • Enterprises – Pioneers such as Foxconn, Apple, Ford, TI, Boeing,.. – One-of-a-kind, lagging indicator to Management Science • Government – Lagging, should have training facility to rebuild broken chain of engineering development ladder due to moving out manufacturing ecosystem – Suggests to create “Distributed Manufacturing Center” which is share facilities to industries to provide molding services, and bridge to oversea resources 21 Timothy P. Tsai Flow Fusion Research. Confidential