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THE ART OF MANAGEMENT
PROF.DR.AUNG TUN THET
>
Question
Art or Science?
Born or Made?
Answer
Not Either/Or
But Both
Definitions
Definition
 “Art of getting things done by others“
 Two elements
1. Accomplishment of objectives
2. Direction of group activities towards goal
Definition
 Weaknesses
 “Art“
 Management both art and science
 Do not state various functions of manager
clearly
Definition
 Process
 Planning, organizing, actuating and controlling
 Determine and accomplish objectives
 Use of people and resources
Definition
 “Process“: systematic way of doing things
 Four management activities:
1. Planning
2. Organizing
3. Actuating
4. Controlling
Definition
 Planning: thinking of actions in advance
 Organizing: coordination of human and
material resources
 Actuating: motivation and direction of
subordinates
 Controlling: no deviation from norm or plan
Definition
 Manager uses people and other resources
 Achieving organization's objectives
Definitions
 “… art of knowing what is to be done and
seeing that it is done in the best possible
manner." (planning and controlling)
 “… forecast, plan, organize, command,
coordinate and control activities of others."
Definitions
 “… process by which co-operative group
directs actions towards common goals."
 “… process by which managers create, direct,
maintain and operate purposive organisation
through systematic, coordinated and
cooperative human efforts."
Definitions
 “… coordination of all resources through
process of planning, organising, directing and
controlling to attain stated goals."
 “… social and technical process that utilises
resources, influences human action and
facilitates changes to accomplish
organization's goals."
Definitions
 “… process of working with and through others
to achieve organizational objectives in a
changing environment
 … effective and efficient use of limited
resources."
Nature of Management
Science
 Precision
 Particular
 Prescribed
 Specific body of information and facts guide
behaviours
Art
 Personality
 Ability
 Certain people more predisposed to be
effective managers
 Some people not capable of being effective
practicing managers
Management Science or Art?
 No tailor-made answer
 Need to know exact meaning of words
'science' or 'art'
 Application to management
Management: Art or Science?
 Both
 Certain aspects make it science
 Others involve application of skills make it art
Management: Art or Science?
 Every discipline of art backed by science -
basic knowledge
 Every discipline of science complete only when
used in practice for solving problems
Management: Art or Science?
 “Science" - "why"
 “Art" - "how"
 "In the area of management,
 science and art are two sides of the same coin".
Management: Art or Science?
 In beginning of development of management
knowledge considered art
 Jungle of management knowledge
 Get things done in own way
 Codifying and systemizing became science as
well as art
Management as Art
 Learned
 Practiced
 Performed
Management as Art
 Gains experience by continuous application of
knowledge and facing new experiences
 Develop more skills and abilities for translating
knowledge into practice
Management as Art
 Application calls for innovativeness and
creativity
 Theoretical knowledge inadequate or irrelevant
Management as Art
 Knowing how to accomplish desired results
 Body of knowledge management uses to
accomplish desired results
Management as Art
 Scientific principles and theories cannot be
implemented in actual managerial situations
 Rely on social and political environment
 Use own knowledge of situation, rather than
generic rules
Management as Art
 Mangers engaged in very fragmented work
 Constant interruptions
 Rare opportunities to quietly consider
managerial issues
Management as Art
 Challenging notion that managers behaved
rationally and methodically
 Use social and political skills to solve problems
Management as Art
 Management more than mastery of techniques
and skills
 Managers understand individuals and
motivations
 Help achieve goals
Management as Art
 Combining management and leadership
 Not only getting work done
 Understanding meaning behind work
 Manager as motivator and facilitator
 Manager as artist: respond differently to each
employee and situation
Management as Art
 Management "liberal art"
 Fundamentals of knowledge, wisdom, and
leadership
 Concerned with practice and application
 Scientific "facts" do not remain stable over time
Management as Science
 Principles, generalizations and concepts
systematically developed
 Manager manage situation or organization in
systematic and scientific manner
Management as Science
 Principles, generalizations and concepts
formulated on basis of
 Observation, research, analysis and
experimentation
Management as Science
 Relationship of cause and effect
 Principles codified and systematic, transferred
and taught
 Principles universally applicable to all types of
organizations
Management as Science
 Ideal managerial practices
 Rational and objective way to determine
correct course of action
 Manager follow general principles and theories
 Creating and testing hypotheses
Management as Science
 Scientific management: "one best way" to
perform jobs
 Processes to evaluate and organize work
 Reducing inefficiencies
 Understanding psychology of workers
Management as Profession
Profession
 Body of specialized knowledge
 Systemized and codified form learned through
formal education system
 Central body formulate code of behaviour for
members
Profession
 Competent and specialized services to clients
 Maintain scientific attitude and commitment for
discovering new ideas and upgrading
Profession
 Members exercise restraint and self-discipline
 Managers not respected as other professionals -
doctors, advocates and chartered accountants
Professionalization of
Management
Professionalization of Management
 In public companies ownership separated from
management and control - contributed to
development of management as profession
 Rapid expansion and growth of management
universities and institutions
Professionalization of Management
 High-tech industrial society changes occurred
in role of managers
 Globalization require professional expertise and
specialized knowledge
Professionalization of Management
 Increased utilization of specialized
management services (e.g. consultancy,
human resource development, etc.)
Managers: Born or Made
Managers like Leaders are Made
 Not born
 Good news
 Brain science (neuroscience), developmental
and social psychology, and learning
Why?
 Mindset matters more than Intelligence
 Genetic lottery vs versatile and growing Brain
 Mindset affects Workplace
Training Ineffective
 Managers don’t believe person can change
 Growth Mindset managers learn and help
others learn
 Mindsets Continuum
Yes, Your Managers Can Change!
 Adopting a Growth Mindset Culture
 Use Feedforward, Not Feedback
 Language Makes a Difference – Including How You Respond or Praise
Companies who cannot afford to
recruit cream of crop
 Human talent cutting edge competitive tool
 Grow your own talent
 Intelligence overrated
 What matters - mindset and commitment to
effort
Skills and Functions of Manager
Functions
1. Planning
2. Organizing
3. Staffing
4. Coordinating
5. Controlling
Skills
 Calmness
 Maturity
 Friendliness
 Tolerance
 Appreciable
 Tolerable
 Adorable
 Frank
 Determined
 Neutral towards means
& ends
How To Manage People
Managing People
 More art than science
 No secret formula or set of rules
 Personal style
 Relentless commitment
Managing People
 Replace “manager” with “leader”
 Sense of humour
 Direct reports people
 Know strengths and weakness
 Clear plan of what needs to be done
 Hire slowly and fire quickly
 Decisive
Managing People
 Communicate expectations
 Understanding things you can change and things you cannot
 Different things motivate different people
 Maintain confidence
 Consistent
 Flexible
 Focus on solutions and not on problems
10 Life Principles
1. Find out who you are
2. Reposition yourself for full
effectiveness and fulfilment
3. Find your essential core
4. Make your life your end
game
5. Too much planning doesn’t
work
1. Know your values
7. Define what finishing well
means to you
8. Know the difference between
harvesting and planting
9. Good intentions not enough;
define results you want
10. “No longer learning, no longer
growing”
THANK YOU!
THANK YOU!

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Prof. Dr. Aung Tun Thet: The Art and Science of Management

  • 1. THE ART OF MANAGEMENT PROF.DR.AUNG TUN THET >
  • 4.
  • 5.
  • 7. Definition  “Art of getting things done by others“  Two elements 1. Accomplishment of objectives 2. Direction of group activities towards goal
  • 8. Definition  Weaknesses  “Art“  Management both art and science  Do not state various functions of manager clearly
  • 9. Definition  Process  Planning, organizing, actuating and controlling  Determine and accomplish objectives  Use of people and resources
  • 10. Definition  “Process“: systematic way of doing things  Four management activities: 1. Planning 2. Organizing 3. Actuating 4. Controlling
  • 11. Definition  Planning: thinking of actions in advance  Organizing: coordination of human and material resources  Actuating: motivation and direction of subordinates  Controlling: no deviation from norm or plan
  • 12. Definition  Manager uses people and other resources  Achieving organization's objectives
  • 13. Definitions  “… art of knowing what is to be done and seeing that it is done in the best possible manner." (planning and controlling)  “… forecast, plan, organize, command, coordinate and control activities of others."
  • 14. Definitions  “… process by which co-operative group directs actions towards common goals."  “… process by which managers create, direct, maintain and operate purposive organisation through systematic, coordinated and cooperative human efforts."
  • 15. Definitions  “… coordination of all resources through process of planning, organising, directing and controlling to attain stated goals."  “… social and technical process that utilises resources, influences human action and facilitates changes to accomplish organization's goals."
  • 16. Definitions  “… process of working with and through others to achieve organizational objectives in a changing environment  … effective and efficient use of limited resources."
  • 17.
  • 19. Science  Precision  Particular  Prescribed  Specific body of information and facts guide behaviours
  • 20. Art  Personality  Ability  Certain people more predisposed to be effective managers  Some people not capable of being effective practicing managers
  • 21. Management Science or Art?  No tailor-made answer  Need to know exact meaning of words 'science' or 'art'  Application to management
  • 22. Management: Art or Science?  Both  Certain aspects make it science  Others involve application of skills make it art
  • 23. Management: Art or Science?  Every discipline of art backed by science - basic knowledge  Every discipline of science complete only when used in practice for solving problems
  • 24. Management: Art or Science?  “Science" - "why"  “Art" - "how"  "In the area of management,  science and art are two sides of the same coin".
  • 25. Management: Art or Science?  In beginning of development of management knowledge considered art  Jungle of management knowledge  Get things done in own way  Codifying and systemizing became science as well as art
  • 26. Management as Art  Learned  Practiced  Performed
  • 27. Management as Art  Gains experience by continuous application of knowledge and facing new experiences  Develop more skills and abilities for translating knowledge into practice
  • 28. Management as Art  Application calls for innovativeness and creativity  Theoretical knowledge inadequate or irrelevant
  • 29. Management as Art  Knowing how to accomplish desired results  Body of knowledge management uses to accomplish desired results
  • 30. Management as Art  Scientific principles and theories cannot be implemented in actual managerial situations  Rely on social and political environment  Use own knowledge of situation, rather than generic rules
  • 31. Management as Art  Mangers engaged in very fragmented work  Constant interruptions  Rare opportunities to quietly consider managerial issues
  • 32. Management as Art  Challenging notion that managers behaved rationally and methodically  Use social and political skills to solve problems
  • 33. Management as Art  Management more than mastery of techniques and skills  Managers understand individuals and motivations  Help achieve goals
  • 34. Management as Art  Combining management and leadership  Not only getting work done  Understanding meaning behind work  Manager as motivator and facilitator  Manager as artist: respond differently to each employee and situation
  • 35. Management as Art  Management "liberal art"  Fundamentals of knowledge, wisdom, and leadership  Concerned with practice and application  Scientific "facts" do not remain stable over time
  • 36. Management as Science  Principles, generalizations and concepts systematically developed  Manager manage situation or organization in systematic and scientific manner
  • 37. Management as Science  Principles, generalizations and concepts formulated on basis of  Observation, research, analysis and experimentation
  • 38. Management as Science  Relationship of cause and effect  Principles codified and systematic, transferred and taught  Principles universally applicable to all types of organizations
  • 39. Management as Science  Ideal managerial practices  Rational and objective way to determine correct course of action  Manager follow general principles and theories  Creating and testing hypotheses
  • 40. Management as Science  Scientific management: "one best way" to perform jobs  Processes to evaluate and organize work  Reducing inefficiencies  Understanding psychology of workers
  • 42. Profession  Body of specialized knowledge  Systemized and codified form learned through formal education system  Central body formulate code of behaviour for members
  • 43. Profession  Competent and specialized services to clients  Maintain scientific attitude and commitment for discovering new ideas and upgrading
  • 44. Profession  Members exercise restraint and self-discipline  Managers not respected as other professionals - doctors, advocates and chartered accountants
  • 46. Professionalization of Management  In public companies ownership separated from management and control - contributed to development of management as profession  Rapid expansion and growth of management universities and institutions
  • 47. Professionalization of Management  High-tech industrial society changes occurred in role of managers  Globalization require professional expertise and specialized knowledge
  • 48. Professionalization of Management  Increased utilization of specialized management services (e.g. consultancy, human resource development, etc.)
  • 50. Managers like Leaders are Made  Not born  Good news  Brain science (neuroscience), developmental and social psychology, and learning
  • 51. Why?  Mindset matters more than Intelligence  Genetic lottery vs versatile and growing Brain  Mindset affects Workplace
  • 52. Training Ineffective  Managers don’t believe person can change  Growth Mindset managers learn and help others learn  Mindsets Continuum
  • 53. Yes, Your Managers Can Change!  Adopting a Growth Mindset Culture  Use Feedforward, Not Feedback  Language Makes a Difference – Including How You Respond or Praise
  • 54. Companies who cannot afford to recruit cream of crop  Human talent cutting edge competitive tool  Grow your own talent  Intelligence overrated  What matters - mindset and commitment to effort
  • 55. Skills and Functions of Manager
  • 56. Functions 1. Planning 2. Organizing 3. Staffing 4. Coordinating 5. Controlling
  • 57. Skills  Calmness  Maturity  Friendliness  Tolerance  Appreciable  Tolerable  Adorable  Frank  Determined  Neutral towards means & ends
  • 58. How To Manage People
  • 59. Managing People  More art than science  No secret formula or set of rules  Personal style  Relentless commitment
  • 60. Managing People  Replace “manager” with “leader”  Sense of humour  Direct reports people  Know strengths and weakness  Clear plan of what needs to be done  Hire slowly and fire quickly  Decisive
  • 61. Managing People  Communicate expectations  Understanding things you can change and things you cannot  Different things motivate different people  Maintain confidence  Consistent  Flexible  Focus on solutions and not on problems
  • 62. 10 Life Principles 1. Find out who you are 2. Reposition yourself for full effectiveness and fulfilment 3. Find your essential core 4. Make your life your end game 5. Too much planning doesn’t work 1. Know your values 7. Define what finishing well means to you 8. Know the difference between harvesting and planting 9. Good intentions not enough; define results you want 10. “No longer learning, no longer growing”