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EMOTIONAL COMPETENCES´ DEVELOPMENT 
AND EVALUATION IN THE NON-UNIVERSITY 
TEACHING STAFF IN SPAIN. 
Torrijos Fincias, Patricia ; Martín Izard, Juan Francisco y No Gutiérrez, Paloma. 
Departamento de Didáctica, Organización y Métodos de Investigación. 
Instituto Universitario de Ciencias de la Educación 
Grupo de Evaluación Educativa y Orientación (GE2O) 
Facultad de Educación 
Universidad de Salamanca
The importance of the Emotional 
Education at school. 
New needs and challenges at school in the 21st century: violence in the 
classrooms, school failure, etc 
All of this requires an approach that promotes innovative responses 
EMOTIONAL 
EDUCATION 
• Strategy for the improvement of the social and emotional competences 
• It helps personal and social welfare 
• It improves academic and work performance 
(Bisquerra, 2012; Brackett y Caruso, 2007; Mayer, Roberts y Barsadé, 2008; IFBM, 2008)
INTEREST OF THE RESEARCH 
Promote the emotional competence of non-university 
teachers. 
Hypothesis of the 
research 
“The implementation and assessment of 
formative programs for faculty members, 
as a strategy of lifelong training, will help 
them acquire emotional competences 
and, hence, it will promote the 
improvement of social harmony and 
quality of the teaching/learning process at 
school”
DESIGN OF THE RESEARCH 
• Pre experimental design with pre- post-test 
measure (Arnal, Del Rincón & Latorre, 1992; 
Campbell & Stanley, 1973). 
• We verify the acquired level of competence, 
like the satisfaction with the training during 
different moments of the intervention (initial, 
during and final) 
• We apply different tools that allow a 
quantitative and qualitative data processing
Sample description 
Teachers from two private schools that receive government 
funding in Salamanca, more than 90% constituted the final 
sample: 
Group I: 27 teachers 
• 67% women, between 26 & 42 years old, being the average around 
36 years old. 
• Average number of years teaching: 11 
• Teachers from the different educational levels: Preschool (22,2%), 
Primary (29,6%) and Secondary (48,2%). 
Group II: 20 teachers 
• 65% women, between los 30 & 61 years old, being the average around 
44 years old. 
• Average number of years teaching :18 
• Teachers from the different educational levels: Preschool (20%), 
Primary (30%) and Secondary (50%).
Variables & collecting data tools 
Variable 1: Level of Emotional Development 
Questionnaire of Emotional Development in Adults –CDE-A-. (Pérez Escoda, 
Bisquerra, Filella & Soldevila, 2010). A measure of self report that leads to 
detecting needs in 5 dimensions of the Emotional Competence according 
to GROP pentagonal model (Bisquerra and Pérez Escoda, 2007). 
Variable 2: Level of conflict resolution skills 
Measured through “Rubric” tools applied to practical situations that could 
happen at school. 
Variable 3: Level of motivation & satisfaction towards the program 
Questionnaires of motivation & satisfaction toward the training in 
emotional competences. Ad hoc made & validated through judges trial. 
Follow-up journals and incidents´ registry.
MOTIVATION TOWARDS TRAINING 
• 59,6% graded as high or really 
high the level of motivation, 
whereas only 4,2% considered as 
low. 
• One of the reasons for getting 
involved were that the training 
has been imposed by the school. 
• 76,6% said that they have some 
level of knowledge on the 
matter. 
• They showed a significant 
interest in working, recognizing 
their own emotions (4,57 over 
5,00), as well as the importance 
of developing communication 
and empathy skills. 
SATISFACTION TOWARDS TRAINING 
• They valued positively the interest 
and value of the worked 
competence, as well as the 
methodology involved (higher 
valuations from group II). 
• 63,8% expressed having acquired a 
higher or much higher competence 
level, whereas the remaining 
assessed as just sufficient. 
• They valued very positively the 
level competence of the faculty 
members in charge of directing the 
training (average scores of 4,26 
and 4,60 over 5 in both groups). 
• They were pretty satisfied with the 
training and over 90% of the simple 
would recommend the course to 
other professionals. 
RESULTS
RESULTS II: 
Assessment of the efficiency of the Program about the 
increase of the self-perception of the level of the Emotional 
Development (CDE-A) 
• The initial scores in the CDE-A showed appropriate levels in 
both groups in each one of the dimensions, being the lowest 
scores the ones obtained in the emotional autonomy 
dimension, that is related to abilities of personal self-management, 
among them self-esteem, positive attitude and 
personal self-efficiency stand out 
• After the training, the final average scores, show an 
improvement in each one of the dimensions. 
• Applying the Student t test, we got results that showed that 
there is a generalized trend of showing meaningful differences 
(alpha ,05) in favor to post-test, especially in the first group.
RESULTS III: 
Assessment of the efficiency of the Program about the level of 
conflict resolution ability about practical cases. 
• The initial study of the answers the participants gave to the 
practical cases, showed difficulties in the recognition of the 
emotions and differentiate among the thoughts, emotions and 
behavior that rise in them in the different considered situations. 
We find very Little conciliatory answers and even avoiding the 
situation. 
• After the training we appreciate a significant increase of the 
emotional vocabulary, decreasing the difficulties in order to 
identify thoughts and distinguishing from the emotions. There is a 
bigger tendency when suggesting conciliatory and assertive 
behavior, looking for the own benefit and the benefit of others.
DISCUSSION & CONCLUSSIONS 
• The formative process favors the acquisition of emotional 
competences in the faculty members that are part of this study, 
results that are in accordance to other studies (Merchán y 
González Hermosell, 2012; Pérez Escoda, Filella, Fondevila y 
Soldevila , 2013). 
• Even though teachers expressed that the training have being 
imposed by the management team, in general, they were 
motivated when working the different competences and saw the 
contents as useful and interesting 
• The analysis of the practical cases and the answers to the 
different tasks highlighted needs that had not been shown by the 
teachers in the measures of the self-report (CDE-A), validating 
once again the need to suggest the formative development in a 
flexible and adaptable way.
DISCUSSION Y CONCLUSSIONS II 
In sight of these results, we have to keep researching in this 
fielding, opening up a new line of research when studying the 
generalization of this learnings throughout the time and the 
influence of the same in the environment of the school, in the 
quality of the educational practice and, therefore the 
improvement of the coexistence. 
As limitations of this study it is important to take into 
account the size and the particular profile of the sample, as 
well as the fact that all the used tools with self-report 
outline, with the possibility of the influence of a pretty 
important social desirability bias. Because of this we need to 
be cautious when trying to generalize the results of this 
study.
Bibliografía 
Arnal, J., Del Rincón, D., y Latorre, A. (1992). Investigación Educativa: Fundamentos y 
Metodologías . Barcelona: Labor. 
Bisquerra, R. (Coord.), Punset, E., Mora, F., García Navarro, E., López-Cassà, E., Pérez-González, 
J.C., Lantieri, L., Nambiar, M., Aguilera, P., Segovia, N., Planells, O. (2012). ¿Como educar 
las emociones? La inteligencia emocional en la infancia y en la adolescencia. Esplugues 
de Llobregat (Barcelona): Hospital Sant Joan de Déu. 
Bisquerra, R. and Pérez, N. (2007). Las competencias emocionales. Educación XXI, 10, 61-82. 
Brackett, M.A. y Carusso, D.R. (2007). Emotionally literacy for educators. Cary, NC: SEL-Media. 
Campbell, D. T., and Stanley, J. C. 1973. Diseños experimentales y cuasiexperimentales en la 
investigación social. Amorrortu editores., Buenos Aires. 
Informe de la Fundación Marcelino Botín. IFBM. (2008). Educación Emocional y Bienestar. 
Análisis Internacional. Santander: Fundación Marcelino Botin. 
Mayer, J., Roberts, R.D. & Barsadé, S. (2008). Human abilities: Emotional Intelligence. Annual 
review of psychology, 59, 507-536. 
Merchán, I.M and González Hermosell, J. (2012). Análisis de la eficacia de un programa de 
Inteligencia Emocional con profesores de Badajoz y Castelo Branco. Campo Abierto, 31 
(1), 51-68. 
Pérez-Escoda, N., Bisquerra, R., Filella, G., Soldevila, A. (2010). Construcción del cuestionario 
de desarrollo emocional de adultos (CDE-A). REOP, 21 (2), 367-379. 
Pérez Escoda, N.; Filella, G.; Soldevila, A. y Fondevila, A. 2013. Evaluación de un programa de 
educación emocional para Profesorado de Primaria. Educación XX1, 16 (1), 233-254.
EMOTIONAL COMPETENCES´ DEVELOPMENT 
AND EVALUATION IN THE NON-UNIVERSITY 
TEACHING STAFF IN SPAIN. 
Torrijos Fincias, Patricia ; Martín Izard, Juan Francisco y No Gutiérrez, Paloma. 
Departamento de Didáctica, Organización y Métodos de Investigación. 
Instituto Universitario de Ciencias de la Educación 
Grupo de Evaluación Educativa y Orientación (GE2O) 
Facultad de Educación 
Universidad de Salamanca

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Emotional competences' development and evaluation in the Non-University teaching staff in Spain

  • 1. EMOTIONAL COMPETENCES´ DEVELOPMENT AND EVALUATION IN THE NON-UNIVERSITY TEACHING STAFF IN SPAIN. Torrijos Fincias, Patricia ; Martín Izard, Juan Francisco y No Gutiérrez, Paloma. Departamento de Didáctica, Organización y Métodos de Investigación. Instituto Universitario de Ciencias de la Educación Grupo de Evaluación Educativa y Orientación (GE2O) Facultad de Educación Universidad de Salamanca
  • 2. The importance of the Emotional Education at school. New needs and challenges at school in the 21st century: violence in the classrooms, school failure, etc All of this requires an approach that promotes innovative responses EMOTIONAL EDUCATION • Strategy for the improvement of the social and emotional competences • It helps personal and social welfare • It improves academic and work performance (Bisquerra, 2012; Brackett y Caruso, 2007; Mayer, Roberts y Barsadé, 2008; IFBM, 2008)
  • 3. INTEREST OF THE RESEARCH Promote the emotional competence of non-university teachers. Hypothesis of the research “The implementation and assessment of formative programs for faculty members, as a strategy of lifelong training, will help them acquire emotional competences and, hence, it will promote the improvement of social harmony and quality of the teaching/learning process at school”
  • 4. DESIGN OF THE RESEARCH • Pre experimental design with pre- post-test measure (Arnal, Del Rincón & Latorre, 1992; Campbell & Stanley, 1973). • We verify the acquired level of competence, like the satisfaction with the training during different moments of the intervention (initial, during and final) • We apply different tools that allow a quantitative and qualitative data processing
  • 5. Sample description Teachers from two private schools that receive government funding in Salamanca, more than 90% constituted the final sample: Group I: 27 teachers • 67% women, between 26 & 42 years old, being the average around 36 years old. • Average number of years teaching: 11 • Teachers from the different educational levels: Preschool (22,2%), Primary (29,6%) and Secondary (48,2%). Group II: 20 teachers • 65% women, between los 30 & 61 years old, being the average around 44 years old. • Average number of years teaching :18 • Teachers from the different educational levels: Preschool (20%), Primary (30%) and Secondary (50%).
  • 6. Variables & collecting data tools Variable 1: Level of Emotional Development Questionnaire of Emotional Development in Adults –CDE-A-. (Pérez Escoda, Bisquerra, Filella & Soldevila, 2010). A measure of self report that leads to detecting needs in 5 dimensions of the Emotional Competence according to GROP pentagonal model (Bisquerra and Pérez Escoda, 2007). Variable 2: Level of conflict resolution skills Measured through “Rubric” tools applied to practical situations that could happen at school. Variable 3: Level of motivation & satisfaction towards the program Questionnaires of motivation & satisfaction toward the training in emotional competences. Ad hoc made & validated through judges trial. Follow-up journals and incidents´ registry.
  • 7. MOTIVATION TOWARDS TRAINING • 59,6% graded as high or really high the level of motivation, whereas only 4,2% considered as low. • One of the reasons for getting involved were that the training has been imposed by the school. • 76,6% said that they have some level of knowledge on the matter. • They showed a significant interest in working, recognizing their own emotions (4,57 over 5,00), as well as the importance of developing communication and empathy skills. SATISFACTION TOWARDS TRAINING • They valued positively the interest and value of the worked competence, as well as the methodology involved (higher valuations from group II). • 63,8% expressed having acquired a higher or much higher competence level, whereas the remaining assessed as just sufficient. • They valued very positively the level competence of the faculty members in charge of directing the training (average scores of 4,26 and 4,60 over 5 in both groups). • They were pretty satisfied with the training and over 90% of the simple would recommend the course to other professionals. RESULTS
  • 8. RESULTS II: Assessment of the efficiency of the Program about the increase of the self-perception of the level of the Emotional Development (CDE-A) • The initial scores in the CDE-A showed appropriate levels in both groups in each one of the dimensions, being the lowest scores the ones obtained in the emotional autonomy dimension, that is related to abilities of personal self-management, among them self-esteem, positive attitude and personal self-efficiency stand out • After the training, the final average scores, show an improvement in each one of the dimensions. • Applying the Student t test, we got results that showed that there is a generalized trend of showing meaningful differences (alpha ,05) in favor to post-test, especially in the first group.
  • 9. RESULTS III: Assessment of the efficiency of the Program about the level of conflict resolution ability about practical cases. • The initial study of the answers the participants gave to the practical cases, showed difficulties in the recognition of the emotions and differentiate among the thoughts, emotions and behavior that rise in them in the different considered situations. We find very Little conciliatory answers and even avoiding the situation. • After the training we appreciate a significant increase of the emotional vocabulary, decreasing the difficulties in order to identify thoughts and distinguishing from the emotions. There is a bigger tendency when suggesting conciliatory and assertive behavior, looking for the own benefit and the benefit of others.
  • 10. DISCUSSION & CONCLUSSIONS • The formative process favors the acquisition of emotional competences in the faculty members that are part of this study, results that are in accordance to other studies (Merchán y González Hermosell, 2012; Pérez Escoda, Filella, Fondevila y Soldevila , 2013). • Even though teachers expressed that the training have being imposed by the management team, in general, they were motivated when working the different competences and saw the contents as useful and interesting • The analysis of the practical cases and the answers to the different tasks highlighted needs that had not been shown by the teachers in the measures of the self-report (CDE-A), validating once again the need to suggest the formative development in a flexible and adaptable way.
  • 11. DISCUSSION Y CONCLUSSIONS II In sight of these results, we have to keep researching in this fielding, opening up a new line of research when studying the generalization of this learnings throughout the time and the influence of the same in the environment of the school, in the quality of the educational practice and, therefore the improvement of the coexistence. As limitations of this study it is important to take into account the size and the particular profile of the sample, as well as the fact that all the used tools with self-report outline, with the possibility of the influence of a pretty important social desirability bias. Because of this we need to be cautious when trying to generalize the results of this study.
  • 12. Bibliografía Arnal, J., Del Rincón, D., y Latorre, A. (1992). Investigación Educativa: Fundamentos y Metodologías . Barcelona: Labor. Bisquerra, R. (Coord.), Punset, E., Mora, F., García Navarro, E., López-Cassà, E., Pérez-González, J.C., Lantieri, L., Nambiar, M., Aguilera, P., Segovia, N., Planells, O. (2012). ¿Como educar las emociones? La inteligencia emocional en la infancia y en la adolescencia. Esplugues de Llobregat (Barcelona): Hospital Sant Joan de Déu. Bisquerra, R. and Pérez, N. (2007). Las competencias emocionales. Educación XXI, 10, 61-82. Brackett, M.A. y Carusso, D.R. (2007). Emotionally literacy for educators. Cary, NC: SEL-Media. Campbell, D. T., and Stanley, J. C. 1973. Diseños experimentales y cuasiexperimentales en la investigación social. Amorrortu editores., Buenos Aires. Informe de la Fundación Marcelino Botín. IFBM. (2008). Educación Emocional y Bienestar. Análisis Internacional. Santander: Fundación Marcelino Botin. Mayer, J., Roberts, R.D. & Barsadé, S. (2008). Human abilities: Emotional Intelligence. Annual review of psychology, 59, 507-536. Merchán, I.M and González Hermosell, J. (2012). Análisis de la eficacia de un programa de Inteligencia Emocional con profesores de Badajoz y Castelo Branco. Campo Abierto, 31 (1), 51-68. Pérez-Escoda, N., Bisquerra, R., Filella, G., Soldevila, A. (2010). Construcción del cuestionario de desarrollo emocional de adultos (CDE-A). REOP, 21 (2), 367-379. Pérez Escoda, N.; Filella, G.; Soldevila, A. y Fondevila, A. 2013. Evaluación de un programa de educación emocional para Profesorado de Primaria. Educación XX1, 16 (1), 233-254.
  • 13. EMOTIONAL COMPETENCES´ DEVELOPMENT AND EVALUATION IN THE NON-UNIVERSITY TEACHING STAFF IN SPAIN. Torrijos Fincias, Patricia ; Martín Izard, Juan Francisco y No Gutiérrez, Paloma. Departamento de Didáctica, Organización y Métodos de Investigación. Instituto Universitario de Ciencias de la Educación Grupo de Evaluación Educativa y Orientación (GE2O) Facultad de Educación Universidad de Salamanca

Editor's Notes

  1. G.R.O.P. Grup de Recerca en Orientació Psicopedagògica (Grupo de Investigación en Orientación Psicopedagògica) (Psychopedagogical Counseling Research Team)