SlideShare a Scribd company logo
1 of 18
Sales Process Kiran Kumar Ananth  Project Manager – Sr . Consultant
UNDERSTAND SALES PROCESS UNDERSTAND RELATIONSHIP Understand Customers Understand Change Understand Competitors Understand Company
T T T Service Ethical T T T T T T T T Builds  T r u e Relationships T C I
[object Object]
Realistic expectations
Learning job responsibilities
Need to make the initial adjustments,[object Object]
 What Salespeople are Paid to Do ,[object Object]
Performance goals are set for:
Themselves – In order to serve others and earn a living and keep their job
Their employers – So the companies will survive
Their customers – To fulfill needs and help organizations grow,[object Object]
What does this require?
This is what you should learn,[object Object]
Personal Characteristics Needed to Sell for Building Long-term Relationships

More Related Content

What's hot

How to Deal with Sales Reps Who Don't Want to Be Coached
How to Deal with Sales Reps Who Don't Want to Be CoachedHow to Deal with Sales Reps Who Don't Want to Be Coached
How to Deal with Sales Reps Who Don't Want to Be CoachedSales Readiness Group
 
The 3 Steps To Managing Your First Sales Team
The 3 Steps To Managing Your First Sales TeamThe 3 Steps To Managing Your First Sales Team
The 3 Steps To Managing Your First Sales TeamSharon Newey
 
How to Effectively Set Expectations with Your Sales Team
How to Effectively Set Expectations with Your Sales TeamHow to Effectively Set Expectations with Your Sales Team
How to Effectively Set Expectations with Your Sales TeamSales Readiness Group
 
First marketing workshopr of sridaya
First marketing workshopr of sridayaFirst marketing workshopr of sridaya
First marketing workshopr of sridayamasilamani ramasamy
 
How to Assess Your Sales Coaching Effectiveness
How to Assess Your Sales Coaching EffectivenessHow to Assess Your Sales Coaching Effectiveness
How to Assess Your Sales Coaching EffectivenessSales Readiness Group
 
Relationship selling
Relationship sellingRelationship selling
Relationship sellingguest645add8
 
The few thoughts on companies values, communication and engaging employees
The few thoughts on companies values, communication and engaging employeesThe few thoughts on companies values, communication and engaging employees
The few thoughts on companies values, communication and engaging employeesBeatrycze Bem
 
Consultative Sales Training
Consultative Sales TrainingConsultative Sales Training
Consultative Sales TrainingScott Boren
 
The DriveTest® Report (for candidates)
The DriveTest® Report (for candidates)The DriveTest® Report (for candidates)
The DriveTest® Report (for candidates)SalesDrive, LLC
 
How to Sell a Counseling Center or Private Practice
How to Sell a Counseling Center or Private PracticeHow to Sell a Counseling Center or Private Practice
How to Sell a Counseling Center or Private PracticeJoyce Marter
 
3 Actions That Lead to a Customer For Life
3 Actions That Lead to a Customer For Life3 Actions That Lead to a Customer For Life
3 Actions That Lead to a Customer For LifeColleen Francis
 
How to Sell to Multiple Decision Makers
How to Sell to Multiple Decision MakersHow to Sell to Multiple Decision Makers
How to Sell to Multiple Decision MakersSales Readiness Group
 
Guide to Choosing the Right Sales Management Style
Guide to Choosing the Right Sales Management StyleGuide to Choosing the Right Sales Management Style
Guide to Choosing the Right Sales Management StyleSales Readiness Group
 
How to Create a Highly Collaborative Sales Coaching Environment
How to Create a Highly Collaborative Sales Coaching EnvironmentHow to Create a Highly Collaborative Sales Coaching Environment
How to Create a Highly Collaborative Sales Coaching EnvironmentSales Readiness Group
 
Sales closing(training) presen_fin
Sales closing(training) presen_finSales closing(training) presen_fin
Sales closing(training) presen_fin知礼 八子
 

What's hot (20)

How to Deal with Sales Reps Who Don't Want to Be Coached
How to Deal with Sales Reps Who Don't Want to Be CoachedHow to Deal with Sales Reps Who Don't Want to Be Coached
How to Deal with Sales Reps Who Don't Want to Be Coached
 
The 3 Steps To Managing Your First Sales Team
The 3 Steps To Managing Your First Sales TeamThe 3 Steps To Managing Your First Sales Team
The 3 Steps To Managing Your First Sales Team
 
How to Effectively Set Expectations with Your Sales Team
How to Effectively Set Expectations with Your Sales TeamHow to Effectively Set Expectations with Your Sales Team
How to Effectively Set Expectations with Your Sales Team
 
First marketing workshopr of sridaya
First marketing workshopr of sridayaFirst marketing workshopr of sridaya
First marketing workshopr of sridaya
 
Pathway to success
Pathway to success Pathway to success
Pathway to success
 
How to Assess Your Sales Coaching Effectiveness
How to Assess Your Sales Coaching EffectivenessHow to Assess Your Sales Coaching Effectiveness
How to Assess Your Sales Coaching Effectiveness
 
Relationship selling
Relationship sellingRelationship selling
Relationship selling
 
The few thoughts on companies values, communication and engaging employees
The few thoughts on companies values, communication and engaging employeesThe few thoughts on companies values, communication and engaging employees
The few thoughts on companies values, communication and engaging employees
 
Consultative Sales Training
Consultative Sales TrainingConsultative Sales Training
Consultative Sales Training
 
The DriveTest® Report (for candidates)
The DriveTest® Report (for candidates)The DriveTest® Report (for candidates)
The DriveTest® Report (for candidates)
 
Servicing
ServicingServicing
Servicing
 
How to Sell a Counseling Center or Private Practice
How to Sell a Counseling Center or Private PracticeHow to Sell a Counseling Center or Private Practice
How to Sell a Counseling Center or Private Practice
 
Customer service
Customer serviceCustomer service
Customer service
 
3 Actions That Lead to a Customer For Life
3 Actions That Lead to a Customer For Life3 Actions That Lead to a Customer For Life
3 Actions That Lead to a Customer For Life
 
How to Sell to Multiple Decision Makers
How to Sell to Multiple Decision MakersHow to Sell to Multiple Decision Makers
How to Sell to Multiple Decision Makers
 
Guide to Choosing the Right Sales Management Style
Guide to Choosing the Right Sales Management StyleGuide to Choosing the Right Sales Management Style
Guide to Choosing the Right Sales Management Style
 
How to Create a Highly Collaborative Sales Coaching Environment
How to Create a Highly Collaborative Sales Coaching EnvironmentHow to Create a Highly Collaborative Sales Coaching Environment
How to Create a Highly Collaborative Sales Coaching Environment
 
Customer service training
Customer service trainingCustomer service training
Customer service training
 
Sales closing(training) presen_fin
Sales closing(training) presen_finSales closing(training) presen_fin
Sales closing(training) presen_fin
 
Client servicing workshop
Client servicing workshopClient servicing workshop
Client servicing workshop
 

Viewers also liked

Viewers also liked (6)

Techno crant hiring_process
Techno crant hiring_processTechno crant hiring_process
Techno crant hiring_process
 
Marketing pr services
Marketing pr servicesMarketing pr services
Marketing pr services
 
RECRUITMENT AND SELECTION
RECRUITMENT AND SELECTIONRECRUITMENT AND SELECTION
RECRUITMENT AND SELECTION
 
The Presentation Come-Back Kid
The Presentation Come-Back KidThe Presentation Come-Back Kid
The Presentation Come-Back Kid
 
Classroom Management Tips for Kids and Adolescents
Classroom Management Tips for Kids and AdolescentsClassroom Management Tips for Kids and Adolescents
Classroom Management Tips for Kids and Adolescents
 
The Buyer's Journey - by Chris Lema
The Buyer's Journey - by Chris LemaThe Buyer's Journey - by Chris Lema
The Buyer's Journey - by Chris Lema
 

Similar to Understand Sales Process and Build Long-Term Relationships

Sales Concepts for Beginners
Sales Concepts for BeginnersSales Concepts for Beginners
Sales Concepts for BeginnersJoyjeet Chaudhuri
 
Sales The New Need Of Life
Sales   The New Need Of LifeSales   The New Need Of Life
Sales The New Need Of LifeVishal Wadekar
 
Customer Relationship Management
Customer Relationship ManagementCustomer Relationship Management
Customer Relationship ManagementMark Davies
 
Module 01 4 E
Module 01 4 EModule 01 4 E
Module 01 4 EWade Hyde
 
Traits of a Successful Salesperson
Traits of a Successful SalespersonTraits of a Successful Salesperson
Traits of a Successful SalespersonAmrit357440
 
Chp1 Salespeople Careers
Chp1 Salespeople CareersChp1 Salespeople Careers
Chp1 Salespeople Careersswhitman1
 
The Four Traits of Highly Successful Sales People
The Four Traits of Highly Successful Sales PeopleThe Four Traits of Highly Successful Sales People
The Four Traits of Highly Successful Sales PeopleJ Mark Walker
 
UNIT 1 Selling and negotiation skills .pptx
UNIT 1 Selling and negotiation skills  .pptxUNIT 1 Selling and negotiation skills  .pptx
UNIT 1 Selling and negotiation skills .pptxHemantPawar71
 
IPS Selling Skills Presentation Slideshow
IPS Selling Skills Presentation SlideshowIPS Selling Skills Presentation Slideshow
IPS Selling Skills Presentation SlideshowDave Gregory
 
Marketing techniques & selling techniques
Marketing techniques & selling techniquesMarketing techniques & selling techniques
Marketing techniques & selling techniquesNattawut Huayyai
 
Consultative Sales Skills-Presented by Jeffrey Mesquita
Consultative Sales Skills-Presented by Jeffrey MesquitaConsultative Sales Skills-Presented by Jeffrey Mesquita
Consultative Sales Skills-Presented by Jeffrey MesquitaSCORE Atlanta
 
Overview of personal selling
Overview of personal sellingOverview of personal selling
Overview of personal sellingtarun koul
 

Similar to Understand Sales Process and Build Long-Term Relationships (20)

Sales Factors
Sales FactorsSales Factors
Sales Factors
 
Sales Concepts for Beginners
Sales Concepts for BeginnersSales Concepts for Beginners
Sales Concepts for Beginners
 
Chap01
Chap01Chap01
Chap01
 
Sales The New Need Of Life
Sales   The New Need Of LifeSales   The New Need Of Life
Sales The New Need Of Life
 
Sales Training
Sales TrainingSales Training
Sales Training
 
Understanding selling person
Understanding selling personUnderstanding selling person
Understanding selling person
 
Customer Relationship Management
Customer Relationship ManagementCustomer Relationship Management
Customer Relationship Management
 
Module 01 4 E
Module 01 4 EModule 01 4 E
Module 01 4 E
 
Chapter 1 ppt
Chapter 1 pptChapter 1 ppt
Chapter 1 ppt
 
Traits of a Successful Salesperson
Traits of a Successful SalespersonTraits of a Successful Salesperson
Traits of a Successful Salesperson
 
Chp1 Salespeople Careers
Chp1 Salespeople CareersChp1 Salespeople Careers
Chp1 Salespeople Careers
 
Eq for sales
Eq for salesEq for sales
Eq for sales
 
The Four Traits of Highly Successful Sales People
The Four Traits of Highly Successful Sales PeopleThe Four Traits of Highly Successful Sales People
The Four Traits of Highly Successful Sales People
 
UNIT 1 Selling and negotiation skills .pptx
UNIT 1 Selling and negotiation skills  .pptxUNIT 1 Selling and negotiation skills  .pptx
UNIT 1 Selling and negotiation skills .pptx
 
IPS Selling Skills Presentation Slideshow
IPS Selling Skills Presentation SlideshowIPS Selling Skills Presentation Slideshow
IPS Selling Skills Presentation Slideshow
 
The art of selling value
The art of selling valueThe art of selling value
The art of selling value
 
Marketing techniques & selling techniques
Marketing techniques & selling techniquesMarketing techniques & selling techniques
Marketing techniques & selling techniques
 
Consultative Sales Skills-Presented by Jeffrey Mesquita
Consultative Sales Skills-Presented by Jeffrey MesquitaConsultative Sales Skills-Presented by Jeffrey Mesquita
Consultative Sales Skills-Presented by Jeffrey Mesquita
 
Overview of personal selling
Overview of personal sellingOverview of personal selling
Overview of personal selling
 
Hercules of sales - Gyaandeep - DEAL
Hercules of sales   - Gyaandeep - DEALHercules of sales   - Gyaandeep - DEAL
Hercules of sales - Gyaandeep - DEAL
 

Recently uploaded

M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.Aaiza Hassan
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876dlhescort
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxWorkforce Group
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdfRenandantas16
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...Aggregage
 
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyThe Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyEthan lee
 
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Lviv Startup Club
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxAndy Lambert
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Dave Litwiller
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...lizamodels9
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communicationskarancommunications
 
Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...
Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...
Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...lizamodels9
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Dipal Arora
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...amitlee9823
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...anilsa9823
 
Progress Report - Oracle Database Analyst Summit
Progress  Report - Oracle Database Analyst SummitProgress  Report - Oracle Database Analyst Summit
Progress Report - Oracle Database Analyst SummitHolger Mueller
 
A305_A2_file_Batkhuu progress report.pdf
A305_A2_file_Batkhuu progress report.pdfA305_A2_file_Batkhuu progress report.pdf
A305_A2_file_Batkhuu progress report.pdftbatkhuu1
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsMichael W. Hawkins
 

Recently uploaded (20)

M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptx
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
 
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyThe Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
 
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptx
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
 
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communications
 
Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...
Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...
Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
 
Progress Report - Oracle Database Analyst Summit
Progress  Report - Oracle Database Analyst SummitProgress  Report - Oracle Database Analyst Summit
Progress Report - Oracle Database Analyst Summit
 
A305_A2_file_Batkhuu progress report.pdf
A305_A2_file_Batkhuu progress report.pdfA305_A2_file_Batkhuu progress report.pdf
A305_A2_file_Batkhuu progress report.pdf
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael Hawkins
 
Forklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Operations: Safety through Cartoons
Forklift Operations: Safety through Cartoons
 

Understand Sales Process and Build Long-Term Relationships