Tackling the Data Ownership Challenge
If nobody owns data problems, nobody will fix them
Tony Gosling
Director, Data, Analytics & Insight
Presented at Digital Velocity London 2017, The Landmark Hotel
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Tackling the Data Ownership Challenge
If nobody owns data problems, nobody will fix them
Tony Gosling
Director, Data, Analytics & Insight
tony.gosling101@mod.gov.uk
June 2017
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There are two key roles to define Data Owner and Data
Steward
– IDENTIFY & ENGAGE Data Stewards and Owners
– A Data Owner has to be of a certain seniority
– A Data Steward can be absolutely anybody
– Being a Data Steward describes a relationship to data
and is NOT a position
– Data Stewards are NOT hired. They are appointed based
on their present activities and responsibilities.
– DO NOT give employees new job titles
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This is how we define the roles in the DIO. Owners are
accountable, stewards are responsible for doing
Defence Infrastructure Organisation
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Data governance is a process, managed by the Data
Governance team, delivered with Owners & Stewards
Defence Infrastructure Organisation
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Challenges in getting Data Ownership to work
Defence Infrastructure Organisation
Challenge What we do
Multiple functions could own the
data
• Who cares?
• Who “gets” data?
Lot’s of data, where do you start? • What’s hurting the business the
most?
• One bite at a time
How do you help the Data Owners
and Data Stewards succeed
• Training, Working Group
• Good central, Data Governance
team to work with
• Profile data - measure Data
Quality
• Use league tables
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In the Defence Infrastructure Organisation, getting data
really owned has been absolutely vital
Defence Infrastructure Organisation
Data Situation in 2014 Now
Asset Data;
Land and buildings,
location, type,
condition
• Data standard set and
asset verification
completed
• Changes managed by
filling a form
• Data “owned” by central
admin team
• Service Delivery Director owns
asset KPIs
• Site Delivery Managers own the
data for their buildings
• All site managers trained
• Data quality measured
Capital Projects;
Planned vs actual
vs forecasts for
schedule, cost and
quality
• 4 spreadsheets in 4
functions
• 4 different answers
(all wrong)
• Project data in systems
poor and not used
• Owned by Project Delivery
• KPIs owned by Project Delivery
Director
• Project Data Quality measured
• Data Quality in PM’s objectives
• Single Business Intelligence
People Data;
vacancies,
mandatory training
• Finance and HR had
very different vacancy
numbers
• Mandatory Training
recording <10%
• HR own overall data
• Finance check posts funded
• Each business area accountable
–league tables
• Mandatory Training >90%
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• Estate data has become a strategic issue, £8.5bn funding gap recognised
• Asset data made case for Better Defence Estate, £4bn of investment, 90 sites being released
• Delivering building projects more effectively using better project data
Defence Infrastructure Organisation
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We have come a long way over the last two years, but we
still have a long way to go