Dgs profile

284 views

Published on

Published in: Technology
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
284
On SlideShare
0
From Embeds
0
Number of Embeds
2
Actions
Shares
0
Downloads
3
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Dgs profile

  1. 1. D ATA M I N D GLOBAL SERVICES Smart Business Solutions© Datamind Global Services, 2012. All Rights Reserved - Privileged and Confidential
  2. 2. •About Us •Mission, Vission & Values •Our Principles •Management Profile •Our Services •Quality Policies •Infrastructure •Datamind Edge •Work Process •Reach us© Datamind Global Services, 2012. All Rights Reserved - Privileged and Confidential
  3. 3. About Datamind Global Services Datamind Global Services (DGS) is one of the leading data processing company based in Kolkata (India), dedicated to deliver high quality performance by matching the right need with the correct solution. With rich experience in Healthcare, FMCG, Media and Telecom (to name a few), DGS helps its clients to efficiently manage their business data and information by providing offshore outsourcing of data processing, market research, technical support and customer support services. Our solutions and services put your information to work by delivering the right content to the right users at the right time.© Datamind Global Services, 2012. All Rights Reserved - Privileged and Confidential
  4. 4. Vission, Mission & Values To be the "partner of choice" for the Outsourcing Industry worldwide. Provide Ongoing Satisfaction to our customers rendering professional quality services which are at the leading edge of price and performance. To help our customers achieve their business objectives by providing innovative and best-in-class BPO services. • Customer Centric approach - "We are much more than a vendor; we are your partner”. • High standards of personal and professional ethics • Confidentiality and securing intellectual property of our clients • Constantly strive for innovation and excellence • Excellence, learning and sharing • Fun-filled work environment with care and respect for each individual© Datamind Global Services, 2012. All Rights Reserved - Privileged and Confidential
  5. 5. About DGS Principles Our relationship with clients is based on the principles of honesty, quality of work, quick turn-around-time and total commitment to their needs.© Datamind Global Services, 2012. All Rights Reserved - Privileged and Confidential
  6. 6. Management Profile ANIRBAN SUBIR ABHIJIT Project Management Total 11 years of A Management with over 11 years of Marketing and Sales professional with 10+ experience in experience in years of experience in operations across Financial domain. Operations, Business different sectors like Currently responsible Development and Telecom, Utility, for the smooth Quality with leading Finance. Currently operational run at KPO’s and consulting involved in the role of Datamind Global firms. At DGS Abhijit Head of Operations for Services. He also leads the business Datamind Global heads the admin development efforts Services which involves department at DGS and takes care of the end to end client and ensures that the client engagement service delivery across organization do not activities. A cricket and geographies. face any wildlife buff, unwinds Specialties: Project administration by travelling and Management, Data issues. Subir is a spending time with his Processing and Info sports lover and pets. graphics services. enjoys watching Cricket and Soccer at his leisure.© Datamind Global Services, 2012. All Rights Reserved - Privileged and Confidential
  7. 7. Our Services Data Entry Services: • Online/ Offline • Database • Mailing Lists • Catalogues • Surveys • Company Reports • Insurance Claims • From Yellow /White Pages • Dictionaries, Manuals & Encyclopedia • Copying, Pasting, Editing, Sorting & Indexing© Datamind Global Services, 2012. All Rights Reserved - Privileged and Confidential
  8. 8. Our Services Data Processing Services: • Form Processing • Insurance Claim Processing • Survey Processing • Check & Credit Card Processing • Summarizing data in reports • Image processing • Data extraction & capture • Subscription & membership enrollment processing • Rebate and coupon redemption • Digitization of data • Data conversion (HTML, PDF, XML, Word etc)© Datamind Global Services, 2012. All Rights Reserved - Privileged and Confidential
  9. 9. Our Services Web & Internet Services • Surveys and feedback • Database design and input of research data • Web design • Web development • Search Engine Optimization • Info graphics • e book conversion© Datamind Global Services, 2012. All Rights Reserved - Privileged and Confidential
  10. 10. Quality Policy at DGS Data quality is of prime importance to us and we follow stringent quality guidelines to ensure accurate data collection/capture across methodologies. Quality ensuring reliability and Customer satisfaction Quality is a passion at DGS and the aspects of high quality permeate in every department. The strong process orientation translates into real benefits like reduced cycle times, improved customer satisfaction scores and better cost efficiencies. At DGS, we offer customer care with emphasis on relationships, speed, expertise, and cost control. DGS strives to ensure that our customers will get exceptional interactive customer care and enjoy quality assistance. DGS works with you throughout to ensure that your objectives and standards are met.© Datamind Global Services, 2012. All Rights Reserved - Privileged and Confidential
  11. 11. Infrastructure The state of art infrastructure selected is both scalable and flexible providing for small to corporate size enterprises. It has a distinct locational advantage for providing high quality, low cost business process outsourcing services by leveraging local talent pool in Kolkata. This infrastructure also ensures that the client’s data is secured. The setup is equipped with- 24 x 7 Security and Access Control Uninterrupted Power Supply with battery backups for Servers Leased Internet connection providing instant global connectivity for text, voice, graphics and data. 25 seater capacity with 50 employees - 2 shifts.© Datamind Global Services, 2012. All Rights Reserved - Privileged and Confidential
  12. 12. Datamind Edge Our Strength & Competency • Reduced Costs -Through our global workforce, we help our customers increase ROI by providing services at lower than market costs–with no sacrifice in quality or time. • Speed-to-Market - With access to a large skilled labor pool and 24 hour production we have the people and skill sets to meet your needs with rapid delivery – helping your company stay ahead of the competition. • Superior Quality - Using our Global Solutions methodology, we guarantee superior quality and customer satisfaction.© Datamind Global Services, 2012. All Rights Reserved - Privileged and Confidential
  13. 13. Our Commitment We are committed to provide solutions conforming to international standards, through constant up gradation of technology and processes, in order to ensure consistent quality for our customers.© Datamind Global Services, 2012. All Rights Reserved - Privileged and Confidential
  14. 14. Work Process “We work hard to achieve success for our clients because when their company succeeds, we succeed.” Step 1: Response to customer’s enquiry by emails. Step 2: Discussion with customer to understand requirements. Step 3: Training, sample work and customer satisfaction. Step 4: Price finalization. Step 5: Pilot project started after customer’s approval of work quality. Step 6: High-quality, Consistent & cost effective solution delivered.© Datamind Global Services, 2012. All Rights Reserved - Privileged and Confidential
  15. 15. Reach us with Ease Registered Office: Datamind Global Services 178(30), Madhusudan Banerjee Road Voice- India: +91-9903172578 (Near Mangaldeep) E-mail: info@datamindgs.com Post office -Nimta Kolkata-700049 Web : www.datamindgs.com West Bengal, India© Datamind Global Services, 2012. All Rights Reserved - Privileged and Confidential
  16. 16. Join hands with Datamind Global Services for your Offshore Outsourcing, Data Entry Services and Back Office Operations requirement.© Datamind Global Services, 2013. All Rights Reserved - Privileged and Confidential 2012.

×