3 Capstone Section 1 Christina Valvo HA499 I have chosen the Cleveland Clinic and I chose it mainly due to self-interest in the educational research and care they provide. Cleveland Clinic is one of the largest and most respected organizations in the country, with 10 regional hospitals and 18 full-service family health centers bringing in around 7.14 million patient visits yearly. Cleveland Clinic welcomed its first patients on February 28, 1921 and its mission was clear “Better care of the sick, investigation into their problems and further education of those who serve” (Cleveland Clinic, 2017). Their objective is to carry out the mission and foster the group practice of medicine by providing efficient access to affordable medical care, exceling in service and developing, applying, evaluating and sharing new technology. The founder’s vision was clear “Striving to be the worlds leader in patient experience, clinical outcomes, research and education” (Cleveland Clinic, 2017). Cleveland Clinic is a nonprofit multispecialty educational medical organization. It’s divisions of research and education institutes are among the largest graduates of medical education centers in the nation (Cleveland Clinic, 2017). The Cleveland Clinic has large and busy research and educational institutes. Lener Research Institute is Cleveland Clinics home to all laboratory-based and clinical research, providing more than 1,200 scientists and support personnel to uncover the mysteries of disease. Their wide range of medical research involves helping patients with anything from heart and bone disease to neurological disorders and more. The founders believed these practices were the cornerstones of excellence in patient care. Clinical trials are performed to extend their research and find answers for different treatments on different conditions and diseases. In May of 2012 Cleveland Clinic and Case Western Reserve University combined education and research in an innovative program to create a medical school dedicated to teaching and mentoring physicians and scientists. Cleveland Clinic has been a medical innovator and the discoveries made there have saved a tremendous amount of patients and many of these innovations have become a standard practice in medicine. Cleveland Clinic believes health care access is important and is committed to helping the communities by prioritizing the health and well being of their residents (Cleveland Clinic, 2017). They provide this by building Family Health and Service Centers to ensure better service and care delivery within primary care, specialty services and outpatient surgery. Doing this has allowed the organization the growth of improved medical services for patients receiving health care at outpatient centers within the local community. Cleveland Clinic consumes a significant amount of energy while delivering patient care. The U.S. EPA has designed nonattainment areas in Ohio for ozone particles and airborne pollutants l ...

1. 3
Capstone Section 1
Christina Valvo
HA499
I have chosen the Cleveland Clinic and I chose it mainly due to
self-interest in the educational research and care they provide.
Cleveland Clinic is one of the largest and most respected
organizations in the country, with 10 regional hospitals and 18
full-service family health centers bringing in around 7.14
million patient visits yearly. Cleveland Clinic welcomed its first
patients on February 28, 1921 and its mission was clear “Better
care of the sick, investigation into their problems and further
education of those who serve” (Cleveland Clinic, 2017). Their
objective is to carry out the mission and foster the group
practice of medicine by providing efficient access to affordable
medical care, exceling in service and developing, applying,
evaluating and sharing new technology. The founder’s vision
was clear “Striving to be the worlds leader in patient
experience, clinical outcomes, research and education”
(Cleveland Clinic, 2017).
Cleveland Clinic is a nonprofit multispecialty educational
medical organization. It’s divisions of research and education
institutes are among the largest graduates of medical education
centers in the nation (Cleveland Clinic, 2017). The Cleveland

2. Clinic has large and busy research and educational institutes.
Lener Research Institute is Cleveland Clinics home to all
laboratory-based and clinical research, providing more than
1,200 scientists and support personnel to uncover the mysteries
of disease. Their wide range of medical research involves
helping patients with anything from heart and bone disease to
neurological disorders and more.
The founders believed these practices were the cornerstones of
excellence in patient care. Clinical trials are performed to
extend their research and find answers for different treatments
on different conditions and diseases. In May of 2012 Cleveland
Clinic and Case Western Reserve University combined
education and research in an innovative program to create a
medical school dedicated to teaching and mentoring physicians
and scientists. Cleveland Clinic has been a medical innovator
and the discoveries made there have saved a tremendous amount
of patients and many of these innovations have become a
standard practice in medicine.
Cleveland Clinic believes health care access is important
and is committed to helping the communities by prioritizing the
health and well being of their residents (Cleveland Clinic,
2017). They provide this by building Family Health and Service
Centers to ensure better service and care delivery within
primary care, specialty services and outpatient surgery. Doing
this has allowed the organization the growth of improved
medical services for patients receiving health care at outpatient
centers within the local community.
Cleveland Clinic consumes a significant amount of energy while
delivering patient care. The U.S. EPA has designed
nonattainment areas in Ohio for ozone particles and airborne
pollutants linked to long-term health effects, including chronic
respiratory disease, heart disease and other adverse conditions.
Cleveland Clinic remains committed to further reducing their
consumption of hydrocarbon-generated energy and continuing to
advance the usage of renewable energy.
Cleveland Clinic has a strong willpower towards striving to

3. meeting their goals, bettering their strategies and implementing
success. They bring new advances to the world of health care
and continue to improve and further their research.
Reference:
Clevelandclinic.org (2017). Cleveland Clinic Overview.
Retrieved from: https://my.clevelandclinic.org/about/overview
Best Hospitals Rankings. (2017) U.S. News & World Report.
Retrieved from: http://health.usnews.com/best-
hospitals/area/oh/cleveland-clinic-6410670
Gregg, H. (2014) 10 Things to Know About Cleveland Clinic.
Becker’s Hospital Review. Retrieved from:
http://www.beckershospitalreview.com/lists/10-things-to
know-about-cleveland-clinic.html
Unit 7 Assignment
Unit outcome(s) addressed in this Assignment:
● Explain how financial analysis affects management decisions.
● Analyze the relationship between financial analysis,
operations assessment, and
quality improvement.

4. Course outcome(s) addressed in this Assignment:
HA499-4: Operations: Apply best practices in decision making
within the functional
areas of healthcare management.
HA499-6: Ethics and Professionalism: Analyze the professional,
ethical, and legal
standards of healthcare administrative practice.
Instructions:
For your Capstone Project, you will be performing research on a
real-life healthcare
organization. Drawing upon your learning in previous courses,
you will be asked to
analyze various facets and provide a detailed picture of the
organization. The Capstone
will consist of three sections. Each section is to be 1,600–2,000
words. Each section
should have at least four references so there is a total of 12
references for the final
Capstone Project submission in Unit 9.
Unit 7 Section II
Financial management, quality, and marketing aspects of the
organization
Financial
• Analysis of the service reimbursement for the organization
(state,
federal, insurance, and private pay)
• Methods of funding

5. Quality and Ethics
• Accreditation
• Awards
• Regulation
• Ethical issues regarding who receives care at the organization
Marketing
• Strategies
• Branding
• Community and employee involvement
Compose your sections using Standard American English as
described in the APA
guidelines available at Kaplan University Writing Center. You
need to follow formal APA
formatting for the project and include a title page and a
reference page. Make sure you
cite your reference in the text and on the reference page using
proper APA format.
Your instructor will make suggestions for improvement and
provide follow-up needed for
Sections 1 and 2. It is your responsibility to incorporate
instructor feedback into the final
presentation in order to achieve full credit.
Submitting your work:
Submit your Assignment to the appropriate Dropbox. For
instructions on submitting your
work, view the Dropbox Guide located under Academic Tools at

6. the top of your unit
page.
To view your graded work, come back to the Dropbox or go to
the Gradebook after your
instructor has evaluated it. Make sure that you save a copy of
your submitted work.