NPC Support

NP Consulting Technology Support for Normal People

NPCKeeping It Simple so You can Focus on Your Business What can the New IT do for you?

Ongoing support,[object Object]

Continued Support,[object Object]

Active Directory ,[object Object]

A clean defined Active Directory structure is very important for company employee division because Sales should not have the same permissions as Executives.,[object Object]

This will allow Secure connectivity for all employees no matter where they are.,[object Object]

This gives the assurance that if your building burns down, falls down, etc…. You will have a back up of all your important data!) ,[object Object]

This allows your company to be more productive by giving tech support early notification of issues before work flow has been hindered.,[object Object]

IDS assists in notifying us so we can keep hackers out and keep the network safe.,[object Object]

Continued Support Is it important to have support when you need it? Ongoing network support is an intricate part of keeping your business running smoothly.

Network Monitoring ,[object Object]

Intrusion logs will be looked over on a daily basis. ,[object Object]

Phone support will be on call 24/7 with a SLA of immediate response or a 2 hour call back, 24 hour resolution time. ,[object Object]

If a critical issue (deserving immediate attention) arises, and it happens at any other time during the week other than on the one day a week, the issue will be fixed as soon as possible within the 24hour SLA.,[object Object]

We would advise you to setup an IT Control board consisting of us and any others that need involvement with I.T. to ensure proper implementation and a good working infrastructure.

NPC Support

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