5. And DELIVERS TOOLS TO quickly RESOLVE
PROBLEMS BEFORE THE USER IS IMPACTED.
6. Deployed in over 5,000 networks,
We are Experts at service quality
Management.
7.
8.
9. The earlier a problem is detected, the
less impact it will have on users. It
will also cause less panic and be
resolved faster.
10.
11. Our software uses a locally installed
probe to access devices. Once configured,
there's no need to open firewalls each
time for access, or for costly VPNs.
12.
13. Launch IP Traceroute directly from the
handset. This tool is accessed right in
the dashboard's voice quality records.
14.
15. Monitor the call platforms AND the
routers, switches & servers in the IT
infrastructure. When a voice quality
problem happens, it's often linked to a
problem in one of these devices.