Running head: EMOTIONAL INTELLIGENCE 1 EMOTIONAL INTELLIGENCE 6 Emotional Intelligence Faraji C. Edwards Walden University Outline EMOTIONAL INTELLIGENCE I. Introduction A. Thesis II. Understanding the importance of using emotional intelligence A. Ability to create productive relationships B. Ability to overcome difficult situations C. Team communication skills D. One on one communication skills E. Ability to demonstrate leadership qualities F. Skills in proficient outcome thinking III. Five competencies for building emotional intelligence A. Self-awareness B. Self-regulation C. Empathy D. Effective relationships E. Self-motivation IV. Self-motivation and factors that contribute to high performance V. How to choose the different perceptions and behaviors which will lead to positive and Fulfilling outcomes VI. Applications of emotional intelligence A. In the workplace B. In the society C. At homes VII. Conclusion VIII. References Emotional Intelligence Introduction This research paper discusses emotional intelligence. It gives an overview of how emotional intelligence is a quality for an effective leadership. In a nutshell, emotional intelligence is an ability to recognize, understand and manage our own emotions and the emotions of others (Mathews, G. et al. 2004). On one hand, an individual who is emotionally intelligent is able to differentiate emotions and is able to use this information to guide thinking, actions and behavior. On the other hand, whoever lacks emotional intelligent may suffer serious problems such as misunderstandings, frustrations, continuous cultural shocks and perhaps failure such as failed relationships (Mathews, G. et al. 2004). Emotional intelligence therefore is a quality which every leader would wish to have. It is sad that it is a lacuna in the leadership of our organizations and other institutions. Statement of the Problem Lack of emotional intelligent among some leaders in various institutions such as schools, colleges, organizations, and nations is one of the main causes of crisis or arrests that these institutions face. Leaders who lack emotional intelligence blunder their way in issuing orders or directions which is contrary to the will of the people. Such leaders do overlook the fact that leadership is an emotion-influenced process and that emotions are intertwined with the social influenced process (George, J.M. 2000). It is a socio-cultural related issue since a leader has to deal with social people. For instance, the moods of a manager of an organization have got some influence on his/her junior employees. It can affect the manager’s coordination and relationships with these employees this is because emotions affect how they think and act. Leaders normally express their goals, intentions, and attitudes through their expressions of moods (Geo ...

1. Running head: EMOTIONAL INTELLIGENCE
1
EMOTIONAL INTELLIGENCE
6
Emotional Intelligence
Faraji C. Edwards
Walden University
Outline
EMOTIONAL INTELLIGENCE
I. Introduction
A. Thesis
II. Understanding the importance of using emotional
intelligence
A. Ability to create productive relationships
B. Ability to overcome difficult situations
C. Team communication skills
D. One on one communication skills
E. Ability to demonstrate leadership qualities
F. Skills in proficient outcome thinking
III. Five competencies for building emotional intelligence
A. Self-awareness

2. B. Self-regulation
C. Empathy
D. Effective relationships
E. Self-motivation
IV. Self-motivation and factors that contribute to high
performance
V. How to choose the different perceptions and behaviors which
will lead to positive and
Fulfilling outcomes
VI. Applications of emotional intelligence
A. In the workplace
B. In the society
C. At homes
VII. Conclusion
VIII. References
Emotional Intelligence
Introduction
This research paper discusses emotional intelligence. It
gives an overview of how emotional intelligence is a quality for
an effective leadership. In a nutshell, emotional intelligence is
an ability to recognize, understand and manage our own

3. emotions and the emotions of others (Mathews, G. et al. 2004).
On one hand, an individual who is emotionally intelligent
is able to differentiate emotions and is able to use this
information to guide thinking, actions and behavior. On the
other hand, whoever lacks emotional intelligent may suffer
serious problems such as misunderstandings, frustrations,
continuous cultural shocks and perhaps failure such as failed
relationships (Mathews, G. et al. 2004). Emotional intelligence
therefore is a quality which every leader would wish to have. It
is sad that it is a lacuna in the leadership of our organizations
and other institutions.
Statement of the Problem
Lack of emotional intelligent among some leaders in
various institutions such as schools, colleges, organizations, and
nations is one of the main causes of crisis or arrests that these
institutions face. Leaders who lack emotional intelligence
blunder their way in issuing orders or directions which is
contrary to the will of the people. Such leaders do overlook the
fact that leadership is an emotion-influenced process and that
emotions are intertwined with the social influenced process
(George, J.M. 2000). It is a socio-cultural related issue since a
leader has to deal with social people. For instance, the moods of
a manager of an organization have got some influence on his/her
junior employees. It can affect the manager’s coordination and
relationships with these employees this is because emotions
affect how they think and act. Leaders normally express their
goals, intentions, and attitudes through their expressions of
moods (George, J.M. 2000). This is a reason as to why a
committed and charismatic leader with emotional intelligence
normally wins the hearts of their employees. They are more
productive than any other leader(s) who only rely on other
theories alone.

4. Objectives of the Research Paper
This research paper therefore, aims at the following;
1.
To study, understand and discuss socio-cultural context of
emotional intelligence.
2.
To introduce emotional intelligence as an existing alternatives
skills for effective leadership.
3.
To investigate whether emotional intelligence is a dominant
approach in conventional leadership.
4.
To recommend on how to incorporate the use emotional
intelligence among our leaders.
Research Questions
1.
Does emotional intelligence a necessary tool for conventional
leadership?
2.
What measures should we take to ensure that leaders are
equipped with emotional intelligence?
3.
To what extent can emotional intelligence impact organizational
leadership?
References

5. Matthews, G., Zeidner, M., & Roberts, R. D. (2004). Emotional
intelligence: Science and myth. Cambridge: MIT Press.
George, J. M. (2000). "Emotions and leadership: The role of
emotional intelligence". Human Relations 53 (8): 1027–1055.
References
Korten, D. C. (2006). The great turning: From empire to Earth
community. San Francisco, CA:
Berrett-Koehler
Daniel, G. (2009). Emotional Intelligence: Why it can Matter
more than IQ. London: Cengage
learning